Beautiful vacation
I love this resort as my now number one resort and I have been to many. Cleanliness. Good food. Good room. Great service. Friendly staff. Love the entertainment team especially Miriam and the others. I will be coming back definitely next year with my big family. My grandmother is turning 92 next year and she would love the room location we stayed at close to the lobby. Think it’s building 52. Rooms 52114 and room 52115. But will need more rooms for more family members. Looking forward to coming [... read more]
Nice place rude employees
The hotel was nice and the food was good The room service was pretty bad they encourage you to use the hotel app which didn't work and when I told them it didn't work they were rude about it insisting that it worked Some of the employees were pretty rude and they would forget things when you order room service The beach and the pool was very nice My wife got a massage from the spa and the oil they used gave her a bad rash so we stayed in the room the last day and a half Overall we had a g [... read more]
Great resort
Grounds were beautiful, food fantastic, room was great, beautiful beach and nice pools. Entertainment was on going and fun. A great getaway highly recommend it. Felt very safe. Staff curtious and helpful.
Amazing resort
I thought the hotel was very clean and the staff were very friendly, kind and dedicated to the well being of how their guests were. The entertainment staff were 10/10, with their enthusiasm, excitement and dedication to make people laugh, play silly games and have the best vacation. As with many reviews the beach area was a huge disappointment and the water was murky. The hotel rooms could use some upgrading but then again, youre only in them to sleep, shower, get ready for the day/ni [... read more]
Amazing facilities
Very clean, staff very friendly. Pools well maintained, beach area cleaned morning. Room was good, fridge leaked but worked. Disappointing part was we trouble booking restaurants, all booked. Unable to book in advance but when we tried booking when we arrived they were all full. Manager got involved and got us into the 3 on our part of the resort.
Murky water
Everything at the hotel was great except the ocean water was very murky. The water was not clear. We swam for the first 3 days in the ocean even though the water was very cloudy. Then, a river nearby dumped very brown water into the ocean and the water was even darker. This was very disappointing. Also, there was jelly fish on the beach and several guests got stung badly.
Perfect for our needs
We went here in April 2026, and found it was close to perfect for our needs. this resort is not the biggest or the the best, but at the price point it was perfect for us, meaning it was large enough and laid back enough to meet our desires everyday. If we wanted the beach party crowd we could find it, if we wanted a very quiet pool area we could find it. If we wanted very good food we could get it in a la carts restaurants , if buffet was enough for us we found it better than most. There [... read more]
Very good
Very nice green areas, nice pools and clean, very clean hotel all around, entertainment was very good, food was amazing, all the staff members were great. I will definitely recommend this hotel. Me and my wife had a great time.
Great Resort
Staff were great especially bell boys 10/10. Choice of restaurants, bars, food were plentiful all bookable ahead of arrival but none looked full even when the reservation shows full. Plenty off shade near the beach usually with free loungers but the only downside was murky ocean water due to nearby river outlets.
Very good resort
Great experience. Entertainment was top notch. Caramelo was 100% in everything. Very entertaining, social, engaging, and great energy. He kept the holiday spirit up for everyone. He definitely made the experience a better one.
Amazing food
This is an amazing resort. The staff is friendly and helpful. We had a 2 week stay but unfortunately I ended up in the hospital the second week with a pneumonia. We received calls from the staff to inquire how we were. The food at this place is outstanding, the buffets we overwhelming, we had the option to book for dinner at a couple of restaurants, but never bothered. The rooms are great with large beds and great bathrooms. Robes and slippers, toothbrushes, coffee maker, filled fridge. A gr [... read more]
Good resort
The resort is situated in the well maintained tropical garden. This is the most outstanding feature of the resort. The colonial architecture of buildings naturally fits it. Rooms look dated, but kept clean. The eating areas are a bit tight. Thus it is a good idea to avoid rush times. The beach is nice. Plenty of sunbeds and shady areas. No need to play a reservation game here. Not the same at the pools. While there is less problem finding a sunbed at the bigger pool, the sunbeds/umbrellas at [... read more]
Fantastic Resort
As a older couple with limited mobility we requested and got a centrally located room making our stay top quality. Great food. Two pools, one for the "party people" and the other a lovely quiet pool. Both with swim up bars and round pool waitress service. Room was lovely and the staff were friendly and efficient. Overall a great holiday.
Perfect vacay
Room was great Meals were 100% Staff was very accommodating Everything was fabulous I couldn’t think of 1 thing to improve on I would definitely recommend to anyone Recommendations was what took me there
Great resort
We had a great time the resort was wonderful. Call outs to Luis at the front desk, got us the best room ever, Marianeili at the beach bar, such a kind amazing person, Nayeli at the beach bar, such a sweetheart. Patricia at the main lobby bar, awesome waitress, Fernando at the Don Pablo, great waiter. All of the cleaning staff, our room was spotless and we got turndown service every night. Overall excellent experience, excellent staff.
Almost a great place!
What did I like? It is a beautiful Resort with multiple pools and the beach/ocean all in a surprisingly compact area. I did not play this trip but the golf course and its facilities look amazing! The rooms are very nice and clean and the housekeeping staff are all sweethearts. The a la carte restaurants are fantastic. Outstanding food with great service. At night, the lobby area is a fabulous gathering area for everyone. I don't know if it was the booze or the bartenders but the mixed dr [... read more]
Came home happy with our choice
The resort is beautiful and the size is perfect. You would never know the place was at full capacity. Lots of space at the beach and the best part is that you could enjoy the beach at night as its a cove with only Bahia resorts and residences. The food was good with lots of great veggie options too. Our group of six left rejuvenated and happy with our choice. The only negative would be that the water wasn't clear. Not a deal breaker for us.
Bahia Principe Luxury Bouganville
We had a perfect 1 week stay at this resort and the only regret was that it wasn’t long enough! Clean rooms, friendly staff, great food and variety of food.Grounds are well cared for and areas (walkways etc) are washed down every night Waiting for shuttle to airport was a little scary. Needed to check out before check-out time to shuttle over to the Grand where you are transported to airport. Also prepare snack because restaurant at the grand is not open that early.
Wonderful Resort!!
Bouganville is a lush and beautiful resort. But the best of the resort are the people! From the executives to the everyday staff…always helpful and genuinely interested in making our stay memorable. Thank you. The animation team are terrific! Thank you Anna, Nicky, Marielys, Maria, Caramelo, Francis, Jose for your joyful enthusiasm, smiles, fun and especially taking the time to dance with those of us who are ‘loco for bachata ?’! And welcome to Christian! Thank you Bouganville for a terrific [... read more]
Very nice Hotel.
The specialty restaurants need total improvements. No shows in the main theatre. Very large grounds, although kept vey well, sometime it is confusing. Food in common restaurants very well. No ocean view from any building, due to low rise styles. The beach very well situated and clean, with many trees. Too far from the airport, and not close to any city.