Great Time!!!

Hotel was very clean and excellent service. This is the fourth trip I have booked with Alisa from Trip Central and as usual amazing service from her!! Thank you Alisa and looking forward to the next trip you book for us!!!

Fantastic Costa Rica vacation

Absolutely beautiful hotel and grounds - we enjoyed the constant bird noise of many different species and having monkeys on our balcony. While the hotel is 1.5hr from airport and many excursions you truly are immersed in Costa Rica views, mountains and biodiversity at this resort. Our room was beautiful and well kept daily and we loved every meal at every restaurant.

Beautiful but large resort nestled in a forested area

The grounds of this resort are well-maintained and extensive. The pools and beach were beautiful. The food and service were good and the staff were very nice. The only issue we had was with the restaurant dinner reservation system, which was haphazard and favoured the "executive members" or if you were willing to pay $35 US per person. Often, tables sat empty for most of the dinner service because they would be reserved for one of the above groups. This meant you had to eat inside the buffet, wh [... read more]ich was basically the same food every evening, tasty but nothing special. On Christmas eve, there was no buffet, only dinner on the beach, for which you had to pay a very expensive surcharge for the same thing normally offered in the buffet. The rooms and most spaces on the resort were clean, but for some odd reason, many of the outside walls were not. Also, it is best not to go here during Christmas and New Year's because the noise created from turning two of the pools into the New Year's evening event, which you must pay extra for ($100 US per person),Christmas Eve dinner on the beach was also $100 per person and there was absolutely nothing extra for Christmas day dinner just the regular menus. Also, the wines offered are only the two houses, red and white. All others were very overpriced, cheap wines. There is lots of wildlife, birds and nature to see on the resort and around the resort and there are trails through the mangroves too. You can easily see all three species of monkeys. We did the sunset cruise and fishing trip, which we booked directly on the beach. These were wonderful, too. There are lots of tours to take as well. There are car rentals right at the resort, and you can book online with Enterprise before you go. There were lots of kids activities and the resort really catered to kids. No one in our family got sick, and we ate and drank everything. Lots of great weak specialty drinks, so you can have many without getting too hammered.Lots to eat and the pool food was good.

Fantastic Resort, no complaints

This hotel was beautiful from the rooms to the grounds, to the food, to the staff. I travelled with my 6 year old, and he loved the place too, everyone was so kind to him and helpful. Food had something for everyone and never a long wait. I went for the swim up room and definitely a game changer, so when the heat go to be too much for the little we could go back to the room and he could nap or go in the pool at the room as it had some shade. I would 100% revisit this resort.

Dreams Las Mareas was a hidden gem

Loved the whole experience: the staff was friendly, the food options were great, the grounds and the beach were lovely for walking, the suite was spacious and clean, the monkeys and the birds were all over the place at the resort and plenty of excursions were available off site to see even more. The sunrise hike coordinated by the resort was a nice opportunity to see the area, it was a good little trek but pretty steep! Good idea to wear proper footwear ?

Top Shelf

Honestly we don't like to go back to the same resort twice but it will be hard to compete with this one. Food, booze, staff, room all top notch. The animal life in and around the resort was epic. If you have young kids, I'd suggest giving them gravol for the bus ride; it's a bit long and windy.

3 dressed up as a nine

Based on a 35-year travel history. The grounds are as advertised.😀 Sadly the rest is not.😢 Took a breather before posting.🙄 Accommodations: Junior Suite? Would have appreciated a truly separate bathroom. Water/toilet closet with a curtain without a fan…. Yup…you smelled it🙂 Married 33yrs… some things should have privacy ❗️ Food: Mediocre at best🤗 Restaurant Food service staff… speak fluent Spanish… you get better than someone who speaks ‘Spanglish’  [... read more]Availability & Coordination of off-site trips Scuba should not be advertised in any way. Snorkelling should only be advertised as at a extreme cost. All excursions should be noted at an extreme cost. The foregoing comments are based on a 35 year travel experience! Giving a few days to digest… this was our 2nd to worst vacation ever. So many opportunities for improvement!

Amazing pools

The pools and grounds at this resort are very nice, it’s set up so it never feels crowded. The rooms needs some revamping, did not like the set up. The food we thought was very good. But the pools are definitely the heart of this resort. The staff also are very helpful.

Beautiful resort

Entertainment was really good and bands were excellent.pPools are beautiful and well maintained. Grounds are well kept. Bar staff at pools are amazing. Bar staff at piano lounge is extremely slow in the evening.drink selection is varied. Daily newsletter is informative although it would be nice to have it slipped under our door every day like on the many cruises I have been on. The company who run the excursions both in the hotel and at the beach side seem disinterested and not very helpful. Th [... read more]erefore we booked an excursion from a fellow on the beach. Massage prices at the spa extremely costly and therefore booked a beautiful one hour massage right on the beach unrelated to the hotel. The food was just good. I can’t believe reservations are not allowed at any restaurants. The Italian restaurant was our favourite. The French restaurant was an embarrassment-its just tables in a hallway with no views. It’s like they just added it with no thought. Tried to get in Saturday night and no tables, went back Sunday night to find it closed. Returned Monday night at 7 and told to return at 8 even though there were some empty tables. The hostess ignored us for some time then seated us. It took one hour for salad and appetizer. Waited ten minutes for a top up of wine , our entree had not arrived by nine o’clock and we left without saying a word. We were extremely disappointed. The 1 and 1/2 hour ride to the resort was long and bumpy and not picturesque. The transport from the airport to the hotel left without us and we contacted the Air Canada rep Rose Gomez and filed a miscellaneous clients report, she said the other passengers were transported. We searched at the airport and saw no signs of Air Canada or of Dreams. There was a long customs line at the airport, we ended up taking a private taxi to Dreams for a cost of $100USD.The resort rep said she would follow up with a superior and email me which she never did. Overall it was a relaxing and enjoyable trip. However, I will never book a resort so far from the airport and any excursions.

Not as Expected

My wife and I both got food poisoning at the resort as well as another couple we met, cleanliness is subpar, pools filthy and glasses only rinsed at pool bars when they have dishwashers on site. Night life is terrible and main bar closes at 11pm only leaving dance club available for drinks, we will not be returning to Deams in Costa Rica or any other.

Good Family Resort - Lots of Weddings!!

Beach/Pool 3/5 The Pool is absolutely beautiful but there were a few concerns. There are lots of stairs throughout the grounds so many of the pool areas are inaccessible for those with accessibility concerns/strollers. We found ourselves very limited in where we could access and enjoy our time if we had the stroller with us and our little one was sleeping and we could not remove him. Another thing we found very frustrating was the chair situation. This hotel does not monitor the chairs being s [... read more]aved. The pool area will be almost completely overrun with saved seats/towels by 7 am. If chairs are left unattended the resort, unfortunately, does not enforce any type of policy regarding the removal of items for other guests. We also noticed the pool concierge saving seats for other preferred guests which just did not sit right with us. Service 4/5 The service at this resort was exceptional. From the concierge to the bartenders. Everyone always went over and above to make sure our experience was positive. The only thing I had any concerns over was that there were particular service employees who would ignore you if you did not tip/give a large enough tip compared to those around you. Food 3/5 The food was mediocre. The buffet had limited choices for picky eaters/kids and seemed to be the same for lunch/breakfast daily with only rotating a few different nights throughout the week. The restaurants were fantastic however the wait once seated was very long. Meals would take approx 90 min from start to finish and takeout was unavailable at the restaurants. The room service was great. Rooms 4/5 Housekeeping was amazing at what they did. They were consistent and kept up with every request we had. There were some concerns with the cleanliness and when we brought it up they fixed it right away. Beds were comfortable and the TV channels were great. Value 4/5 Overall the value for this resort was fair. We felt like we had phenomenal service, good food and we were able to relax and the resort gave us what we wanted for a vacation. Location 2/5 Unfortunately the location of this resort was not researched enough and if we had known what little there was to do around we probably would not have chosen this location. The ride to town is a very long and bumpy 35 minute ride and town does not have much to offer.

Hot and sunny

Friendly staff Clean resort Relaxing Entertaining monkeys on balcony Sun takes some getting used to Be careful and covered up Found out the hard way on the first full day rhere Take Lots of sunscreen Flying that far is a bit of a pain

Amazing Resort 👌🏻!

I would definitely recommend this beautiful resort ! Travelled with a family with the 14 & 7 y.o. grounds are beautifully landscaped , rooms are cozy and conveniently located to everything , service is outstanding and professional in every department . Beach is great for small kids . 5 star resort .

No disappointments

This is a lovely resort, clean and very well maintained. I enjoyed the way everything was geared toward the visitor, from the friendly, accommodating staff, to the ease of getting what you needed to make your time there pleasurable. Fabulous beach with weak undertow and pools everywhere you looked.

Perfect way to recharge your batteries

Candice from tripcentral helped book our perfect getaway to Dreams Las Mareas in Costa Rica. The seclusion and pristine surrounds of the beach, pools, and resort were well worth the comfortable 1hr drive from the airport. The resort provided so many activities for every taste, and such a wide variety of fine-dining menus and restaurants that 7 nights was not enough for us to try everything. (Terry’s nature tour should definitely be on everyone’s bucket list!) From booking through C [... read more]andice at Trip Central to the attention to detail by all the staff at the resort, our experience with customer service was outstanding. Thank you everyone for making our first trip away in 2 years so restful and so memorable. All our friends are jealous!

Beautiful Resort, friendly staff, good food, well appointed

Overall, the experience was great and we would absolutely return. The bus ride in from the airport is a little longer than expected, but worth it. This is an important thing to note if your flight is long or have little ones. In comparison to other resorts at a similar price point and area, this one is far superior for landscaping and shade for those with families. The beds are doubles, not queens but are very comfortable to sleep in aside from being small. Food was good, restaurants [... read more] had plenty of options and for the most part, the cooking and wait staff were excellent. Bar service was lacking marginally at some bars. Additional (knowledgeable) bar staff needed at the lower pool and beach bars. This could be in part due to the addition of new staff, or covid etc. The wait staff at upper pool was excellent Kids loved the soft serve ice cream option daily at the bar. Something to note to bring water from your room if you are heading to the pool early. The bars do not open until 10am, this includes non-alcoholic beverages. The only bar open early is the preferred lounge. Pool area was always clean and tended to. Loungers are plentiful and lots of areas for sun and or shade available. Recommend getting there early to save a spot for larger groups if needed shade or by entertainment area at lower pool The Coco Cafe had excellent service, coffees were wonderful and the options for ice cream daily were a nice treat for the kids (and adults) Maid service, room service, bellstaff were all excellent The views are amazing The Capuchins are so great to see up close (Great view of them from the 3rd building) but the experience of having them on your balcony from building 7 & 8 (I think) would have been unbelievable. Will be requesting a room on that side next time Although reservations are not needed for restaurants, get there early if you have children. We had a few very late meals because we were delayed (even though we got there early at the restaurant opening time) There were a lot of new staff members, which made for more of a language barrier than anticipated, but for the most part the staff was so friendly and accomodating (maid, waitstaff, bell, maintenance etc) There were lots of towels always available at the pools Pool towels are clean, wrapped neatly, and very large. Check in was simple and the staff was polite. Helpful Things that were not brought up but helpful if you are heading here: Bring your phone to meals to open up QR code for menus. Wifi is decent through the entire resort. There is a qr code in the room for the room service menu The QR code in the elevators brings you to a menu showing what the entertainment is for the day The hibachi meal requires a ticket, but the restaurant does not. Tickets are obtained at the concierge by the check in. The sunset kayak is only a few days a week, so book it when you arrive.. things like that The giftshops have a variety of anything you may need, but everything is quite expensive there for the most part. There are not options close to the resort (within walking distance) offsite to get them easily. A 30 min ride or so to the nearest town is a less expensive option for liquor, shopping. The waterside is excellent. Overall, a great place to visit. We would recommend and return.

Overpriced and overpromoted

I expected to go to a medium-high level 5 stars resort and I was disappointed to realize that overall it is not. COVID-19 wise: I was amazed to realize that in the bus on which we spent two times one hour and a half (from airport to the resort AND from the resort to airport) there were people without masks and nobody from AirCanada agency enforced the basic COVID’s rules! Room: I booked an ocean view room and yes, I got a very far view to the ocean and also a very close view to the very noi [... read more]sy entertainment ground. Also, this ocean view room is in the main building which is the farthest building form the beach. The room is average and could be paid more attention to cleanness. Beach: If you love to stay on the beach, this is not a place for you. There are few beach chairs and no umbrellas or beach sheds on the beach. I spent a lot of time chasing unoccupied beach chairs, or moving the chairs under the beach trees looking for shade. Services: The first day I asked for beach towels in several places and the only answer I got was “there are not towels right now but will come in 15 minutes!” very Cuba-like attitude! At least in Cuba the beach is very good and the price is one third of the price I paid for this resort. Food: cafeteria food was decent without the variety found in Mexico or Dominican Republic at the same resort level. Restaurants’ food generally good and well presented, but again, the quality can vary from one day to the other for the same restaurant for the same dish. Wine prices are way too high! Entertainment: Good daily aerobic in the pool. General atmosphere: the resort is very green and it presents a very nice landscape with interesting trees and nice bushes along the alleys I am not sure that I will ever return to this resort.

Beautiful resort

Beautifully maintained resort! We usually prefer the beach area over the pool, however the ocean a little colder than the Caribbean. Beautiful sandy bottom at the beach but most of our time spent at extensive pools with beautiful infinity edges overlooking the beach. Service top notch, people extremely friendly and accommodating. I wish we were here longer than a week! Felt very safe here, all staff & most guests were very compliant with Covid protocols.

Beautiful Resort

We enjoyed 10 days at Dreams Las Mareas and that was the perfect amount of time. The resort and grounds are absolutely beautiful and the staff were amazing. The breakfast buffet was plentiful with many options and it was well laid out to help prevent over crowding and line ups. We ate at all of the restaurants but found the food quality to be mediocre at best. We found the pools to be packed with children - yes even the adult only areas so we spent our time on the beach which was extremely relax [... read more]ing and did not require us to save a lounger at 6am like everyone else at the resort. We enjoyed our stay and felt that Dreams was a solid 4 star resort but definitely not a 5 star resort. If you’re travelling with a large group or with children then this is definitely the resort for you. But if you’re travelling as a couple I would suggest finding an adult’s only resort as there are truly no adult only areas here.

Wonderful resort

Great place , food and service were great !!! Staff is friendly, we were very happy with our stay. Not a lot to do in the evenings but that wasn’t a big deal for us, we were up early every morning and tuckered by 9 at night. My only negatives about the resort are the location is really far for most excursions, so to avoid long bus rides we did an atv and boat excursion, both were great !!! Also the lighting near stairways, elevators and pathways to beach restaurant are dim or non existent