Club Med Turkoise: Club Med - Turkoise

We had a wonderful stay at Club Med Turks & Caicos. The resort is beautiful, but what really made our trip special was the staff—especially Girardo. He was incredibly friendly, energetic, and always went out of his way to make sure everyone was having a great time. Whether it was during activities or just around the resort, he made us feel welcomed and included. It’s rare to come across someone so genuinely passionate about their work. Girardo truly made a difference in our experience, and we wi [... read more]ll definitely be back because of people like him. Highly recommend!”

Alexandra Resort: "Amazing Team Made Our Stay at Alexandra Resort Unforgettable!"

My family and I just returned from a week in paradise at the Alexandra Resort, and we cannot stop raving about the incredible team that works there. While the location on Grace Bay Beach is absolutely picture-perfect, it was the people who truly made our vacation special. A huge shout-out goes to Sharon and the other cleaning and housekeeping staff. We stayed in a spacious suite, and it was spotless every single day. We really appreciated how they diligently kept our refrigerator stocked with [... read more] sodas and water, which was perfect for relaxing on the balcony . The dining and serving staff Judyann, Sudion, Sonise, Yanique, Cherline, kept us happy and full throughout our trip. At the breakfast buffet, the omelet station was delicious, and the team there was so attentive . We also loved grabbing lunch at Irie Bites; a special thank you to Judyann, who was super nice and made the food taste even better . For a unique treat, we have to mention Sylvia at the jerk truck—her jerk chicken and rice was amazing; I ate it every single day ! Another standout was Bruno at the smoothie bar, who became our favorite stop every morning . Of course, you can't have a great vacation without great drinks, and the bartenders kept the fun going. Keisha at the bar was fantastic and served up some great drinks; she mixes delicious cocktails and provides super friendly service. Even the management went above and beyond. From the groundskeepers to the restaurant hosts, big shout out to Mufasa as well, every single worker we encountered was courteous, helpful, and genuinely kind . If you are looking for a beautiful resort with a team that truly cares about their guests, look no further than the Alexandra. We can't wait to come back

Club Med Turkoise: Amazing week!

This resort offered a great atmosphere. We were there for pickleball but got so much more we met amazing people the beaches were outstanding. live music everyday. cons, pool was cold and the rooms were not great. Clean but the beds were very uncomfortable. I would go back in heart beat!

Beaches Turks and Caicos: Beautiful Beach

The grounds were very nice. We stayed in the Caribbean Village Our room was out dated and needed work done to the bathroom.We couldn't even get our bathroom door to close and the bath tub leaked when the water was on. I'm sure other sections of the resort had newer rooms but the Caribbean Village is not a 5 star. The Food was just ok nothing special. They do have a lot for the kids to do. This Resort is over priced for what you get. Been to other 5 star Resorts that are a lot cheaper and [... read more] better rooms and food.

Windsong Resort: Very good hotel!

The hotel was well maintained and staff very attentive to our needs. We were in one bedroom villa, which was equipped with full kitchen and that was awesome given the restaurants were pricey. We took the shuttle minivan to do grocery shopping, 10$ per person round trip, 45 mins wait. There is no entertainment in the resort/hotel. Yoga sessions are twice per week and overbooked.

Ocean Club Resort: Nice Condominium style resort

The resort, which a collection of condominium units is very nice. The beach was beautiful but not as wide as other parts of the island. The service was excellent. We particularly liked the availability of the shuttle buss to take us to the other property- Ocean Club West. However you are not allowed to use their beach towels or beach chairs. Which was not made clear to us from the reservation. The restaurant food on the beach restaurant was “ok”.

Beaches Turks and Caicos: Beautiful resort - BUT…

The resort is beautiful and the pirates island is 10/10 for kids The beach is beautiful- also a 10/10 The food on the other hand was sub par at best 3/10 The rooms also very dated and run down 4/10 (similar to a 2 star motel) The staff are friendly for the most part but very very slow For the cost - they need to make improvements to the rooms and food most importantly

Beaches Turks and Caicos: Exceeded all expectations

Spacious rooms, great beach, excellent heated pools, amazing restaurants with many varieties of food and, most important of all, great service. Were able to get seats in shady areas both around the pools and on the beach every day.

Beaches Turks and Caicos: Exceeded all expectations

Spacious rooms, great beach, excellent heated pools, amazing restaurants with many varieties of food and, most important of all, great service. Were able to get seats in shady areas both around the pools and on the beach every day.

Beaches Turks and Caicos: Beaches...a dream all inclusive family vacation!!!!

Our stay at Beaches was amazing and far exceded our expectations. Everything from our greeting on arrival, the friendly staff, the beautiful grounds, lovely accomodations, our meals, the beach, and the entertainment was over the top. We travelled with our granddaughters, ages 9 and 11, and they didn't stop from our day of arrival to departure, enjoying all the activities, especially the massive water park, and all the beach activities, ie snorkelling, catamaran, kayaking, etc. An experience th [... read more]ey will always remember!! We all enjoyed our daily (sometimes twice) stops at Yo-Yo's and the Cafe Paris. One member of our group was celiac, and a couple of trips to the culinary office, all meals were accommodated at all restaurants/buffets. Took a little bit of time to make selections, but well worth it. Thank you to all staff for being most helpful, and a special shout out to Rose Marie at Schooners! We will definitely be back!!!

Club Med Turkoise: money well spent

The hotel is not new but very clean and beautifully located on the best stretch of beach. Food was very good, and we loved the concept of plated buffet, no lineups, huge variety and is not repetitive . Fantastic breads and deserts as well. Very happy with the choice.

Beaches Turks and Caicos: Best family vacation ever!

Your staff and entertainment are the best I have ever seen! Especially Devron at Soy and Andrico in the entertainment crew. The singers & dancer made the cost worth every penny! We stayed in the French villlage and the rooms are slightly dated but super clean. Our rooms were keep clean and turn down service was appreciated. Every day we saw people improving the experience at beaches. Maybe time to Reno the pools a bit and rooms. But 10/10 Vacation!

Beaches Turks and Caicos: Not worth the Money

We were extremely underwhelmed with the resort in general, especially after what we paid to be there. We had high expectations as everyone said, a Sandals property is the best, you will want for nothing and love every minute. We decided on this property for all the amenities for kids and families, while still having the opportunity for "luxury" for adults. This was not the case. Our rooms were outdated and dirty outdated furniture in the French village , even in the restaurants was old and d [... read more]ingy. We had several toilet issues, our friends had to clean up toilet water with towels because it continuously overflowed. The service and food selection was the most disappointing. The wait time to get anything was out of this world. On our first full day we were excited to get a yummy burger for lunch with the kids. We waited 1 hour and 10 minutes for that burger. We were told 30 minutes and went back and had to stand in the restaurant for the additional time on a beautiful sunny day because we were told it was coming. About 15 percent of the service staff at this resort were nice, polite, welcoming, accommodating. The rest were angry, rude and made you feel as if you were bothering them. Quite often just straight up ignored at a swim up bar or coffee place. Our approach was always with polite kindness because of who we are but we also have been in the service industry ourselves, so want to make sure we treat everyone well. Even with our approach being this way, we were met with anger and annoyance. It was extremely difficult waiting to get into restaurants, Most wait times were over an hour to get seated, where some of the nicer, finer dining ones were an hour and 45 minutes to get in. We once tried to be proactive and get on a list knowing it would be an hour 45 minute wait and were told because we were wearing a coverup from the beach they wouldn't even put our name on the list with plenty of time to go get ready. When we returned 45 minutes later, dressed and ready we were then put on an 1 hour 45 minute wait list. We did not spend $10K to eat buffet and not experience yummy food. That said once we understood the ridiculous wait times, 4 days in, we were able to navigate the system. It was very stressful trying to eat and get food. One day, I didn't eat until dinner, after taking care of my son's needs everywhere I went was closed until dinner. One place you can make a reservation is the Hibachi restaurant, this was still a waiting game with a reservation. We had a reservation for 645 and sat for 30 minutes without any service. We had to send the kids to play because they could not sit there. They sat the rest of the table with us and we finally got service. I asked that family when their reservation was and they told me 715. So we were made to wait 30 minutes, with 4 children, because we didn't have a full table??? They should have made our reservation or 715 as well or vice versa if that was the case not sit us and ignore us for 30 minutes. The place is incredibly safe for kids, our kids were able to go to the waterpark and teen/tween areas without any worry from us. Our entire group was very disappointed that the surfing part of the waterpark was down and did not function our entire stay. Nobody told us of this prior to arrival or at check in. We found out from a maintenance person that it had been down for a month and therefore established we would not get an opportunity to use this. We did end up expressing our concerns to the hotel manager, who did her best to make it up by providing us a nice dinner on the beach, which we appreciated. Unfortunately, it wasn't enough to make me feel like the $10,000 I spent on this resort was worth it. The beach, water and weather were phenomenal but we could have spent a fraction of the price going somewhere else with amazing food and service.

Alexandra Resort: Nice resort but …

Nice resort. Great service and polite staff. Amazing beach, nice pool. Very nice food (quality and variety). Good entertainment. Two things I didn’t like. We asked for (and paid for) a beach view room. Our room Was on the ground floor where we could hardly see the beach. Make sure you ask for a higher floor. The other problem was the reservation system for the restaurants. You cannot make reservations the day before. It has to be done the day of. I tried to do it very early in the morning but al [... read more]l restaurants were booked (except the buffet). People had to stay up until midnight to book for the next day. This has to change.

Club Med Turkoise: Amazing Location

The rooms in Club Med need to be renovated as do the bathrooms. The resort is old and need to be updated. The main restaurant also needs to be renovated as is the only restaurant there. The beach needs to be cleaned more often, and the beach sand should be levelled off.

Club Med Turkoise: Club Med…Turks & Caico

I absolutely loved this trip, the water, the food, so relaxing. A lot of the staff were off standish, and the drinks were watered down. The beach is so beautiful. I would return, just for the water. The resort was small, the rooms even smaller. I had the luxury of having my own room. The bed was a king size and very comfy. My friends said they would return, and just rent a condo.

Royal West Indies: Lovely comfortable resort

Beautiful grounds many trees and flowers. Views and beach amazing. Rooms large and comfortable. No stove but microwave toaster coffee pot and large fridge in room. King size bed comfy. All staff extremely friendly and helpful. Restaurant great and best Happy hour at the bar. Lots of shopping about a 15 minute walk.

Ports Of Call Resort: Great Resort

The resort was very nice, breakfast was very good. Rooms were clean but could have been bigger and better equipped. With only having breakfast included in our package it would have been better if the room provided more space to prepare and eat the other meals. The fridge needed to be bigger and the dinning area needs to be bigger.

Club Med Turkoise: Best beach resort ever

Very good food buffet style but with so many options. Beach was clean and amazing best beach on the island. The Geos were more friendly than the locals. Service was amazing at check in and shuttle was fast.

Club Med Turkoise: Club Med

Club Med went over and above with all their services. Food was great! Each day brought different menu options and the created dishes were easy access. Saturday night was an elegant dinner night with white linens and chairs covered with white linens and dinner and show that night was over the top! Snorkeling, sail boats were available twice a day, every day, except on a bad weather day. Beach water was warm, beautiful, however, a little deep for me, 6', I was glad I brought my floaties.  [... read more]Most people brought their floaties too. Room was small, but cozy, and comfortable single bed. Entertainment was excellent every night, with dancing afterwards til 2pm. Great for singles and mingling. I would love to vacation in other countries choosing Club Med!