Our Verified Customer Rating 3.5

Our Verified Customer Rating 3.5

(38 Reviews)

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Trainfan28  - 

Verified Purchaser

3 Stars

We were at Blau Arenal for 2 weeks in January 2026. Resort is nice and very quiet. Less than 1/2 full. Power outages frequent but an on-site generator kicks on in under a minute. Wifi resets and available in rooms, lobby & at the snack bar. Staff is wonderful. We could always find good food at the buffet, but don't expect much of a selection at the bar. No blender or fruit juices. Rooms were clean & comfortable. Take hot (warmer) showers in the afternoon due to solar heating. Bring facec [... read more]

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Jawad  - 

Verified Purchaser

Amazing resorts

It was a very great hotel. Food was good except they were mixing pork with most of the food which that was no good, but there was very great and clean. Lots of vegetables lots of food lots of fruits clean rooms every day cleaning new towels amazing shows 24 seven free drinks, which it was unbelievable very good. All in one word I loved it so much every day easy bus going to Havana and bringing back.

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Private  - 

Verified Purchaser

Base Resort

It’s my third time in 3 years that I’ve been to this resort. Each time has been poorer when it comes to food. This last time, they rationed the meat and gave you the feeling of begging when wanting more. Terrible feeling. The evening meal is from 7:00 until 9:00, and the special part of the meal may last the first hour. So if you show up in the second hour, more often than not you miss that part. They also have someone serving the meat tray side (which was never before) so that they can monitor [... read more]

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Rassbombo  - 

Verified Purchaser

Lovely and Small.

I stayed at the Blau Arenal for a week in early December 2025. It was a really nice experience, I loved almost everything about the resort. The staff were exceptionally nice and well trained. The grounds were spotless and the rooms were clean and the A/C worked very well, despite the often blackouts. When there was a blackout the generator would come on instantly, so it really did not matter that much. One big plus was that the WiFi worked very well, for me this was a first after having b [... read more]

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William  - 

Verified Purchaser

Blau Arenal Habana Beach

The hotel was good , the room was always clean the service was good , the beach is dirty beer cans all over the place and you have to watch for broken glass on the beach the town was 30 minutes away it was a nice walk. Over I had a wonderful time and going back in February

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Rome  - 

Verified Purchaser

Good resort.

The hotel grounds are quite limited but exceptionally clean. Public areas were quite accessible, acceptable and fairly clean but no paper towels or hand dryers. Our room was quite large and clean and well attended to by the maids. Dining, was not bad for Cuban standards with lots of baked fish at dinner time along with much ice cream. This hotel is much worth the money especially if you enjoy the beach and like nightly entertainment. Its proximity is close to old Havana by bus which costs $10 US [... read more]

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Private  - 

Verified Purchaser

Un resort

Thé place is nice , lot s of opportunités for thé manager Miguel and his team to make you feel like hall has taken thé Haven . Doffenetly it s a bring Your own food place . Theres Even a Shattle to take you to thé great area of thé City garbage hole . If you feel lonely , it a a good place to want to be lonlier … good security , very repliable for thé touriste . Don t take Your phone with you id useless . In a nut Shell , stay home Cuba to be avoided at all Times …

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Private  - 

Verified Purchaser

Okay resort

It was very quiet not many things to do and no entertainment. The pool was very nice and the lobby was welcoming. There is only one dining area,and there are lots of cats that like sit at your table and wait to be fed

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Private  - 

Verified Purchaser

Nice clean resort

We recently stayed for three nights at the Blau Arenal. It is a nice, clean family resort with good amenities. It is close enough to Havana so we were able to visit this terrific city. The staff were nice, and the people at the front desk let us know all bout our unique travel details, and kept us informed of time of transfers, etc...However, if you are looking for a resort with all the "bells and whistles" of a typical resort, this is not for you. There was no entertainment, only one bar, one r [... read more]

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Private  - 

Verified Purchaser

I've had better!

Some of the staff are amazing! Some were slow lazy and argent, The buildings and grounds where good, the food was poor, everything was bland, the same meals everyday, the high lights where the eggs in the morning! Coffee was weak, cream nonexistent, the beer was flat served in little soft plastic cups, infect all drinks where served in such a manor, the wine was ok, they ran out of everything, even rum! Many tourist with local hooker at the hotel! Go for a walk to the near by town if you w [... read more]

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Chris  - 

Verified Purchaser

Small resort

Food was good with lots of meat and real eggs. Near the Capital Havana about 40 min taxi ride... It is an all included... Will advise to take suit which is a big room with a king size bed... The beach can be dirty for lack of surveillance during the night and some days the beach was beautiful but some days the water was dirty because of swamp... Overall a good resort in terms of price quality!

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ColKen  - 

Verified Purchaser

Great Hotel!

Great hotel just 40 minutes from downtown Havana with a $5 daily shuttle for those who want both a resort and Havana visit(s). Beach is wild looking - no buildings visible at the coast line- just sand dunes and palm trees. Fine white sand, warm turquoise water. Gorgeous pool. Nice staff - front desk people go over and above to help you. Food was delicious.

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Private  - 

Verified Purchaser

Blu Arenal

This was my first time.to a resort as well first time to Cuba. Close to Havana. You can take a bus or taxi. Pool and beach is nice. Food is terrible, however you will never go hungry. My favorite food to eat was the omelet or hard boiled eggs in the morning. I didn't care for thr room. I paid extra for the superior room. Overall I wasn't happy and will not go back there. However I'm not telling anyone not to go there. You may enjoy it!!

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Private  - 

Verified Purchaser

Terrible

The food is terrible and I'm not sure you can call it food. Hygiene awareness is basically non-existent everywhere in the resort. It’s a health hazard. I survived by basically not eating the whole time I was there. Insect bites are another problem. Broken glass and dirt everywhere on the beach...

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Ruben  - 

Verified Purchaser

Interesting resort

Resort grounds are astounding. With more maintenance and better service it could be a solid three star hotel. Rooms are totally outdated. Wifi coverage at times is first class and at another time, it is totally non existent. Food for Cuban standards was ok. No hot water at the hotel wing we stayed in.

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Yushan Li  - 

Verified Purchaser

Very good hotel

We stayed 7days and very satisfied with this hotel, clean, safe and nice stuffs. We don’t have any complain for food because they already try their best to serve tourists. Also the hotel is very convenient for people to Havana.

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Private  - 

Verified Purchaser

Excellent resort

I stayed at Blau Arenal for a week. I was incredibly surprised and happy with the resort. The rooms were spacious and clean. The food was good. The beach was lovely and it was a short trip on the shuttle to Havana. The staff was kind and accessible. I have zero complaints and would recommend this resort to friends wishing to combine a beach vacation with accessibility to Havana.

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Private  - 

Verified Purchaser

Lovely Surprise

This place exceeded my expectations. It was clean and comfortable. The staff were very welcoming and friendly. The rooms are a bit dated but better than I expected. We made use of the gym, pool and beach. I also enjoyed the musicians who played one night.

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Fiacost  - 

Verified Purchaser

Great time, wonderful hotel

I would like to begin saying that I always received an excellent treatment from the entire hotel’s waiters and waitresses, bartenders, housekeepers and front desk personnel. The rooms, bathroom and the hotel in general was very clean and well maintained, the pool was terrific and also very clean and organized. There were plenty of hardware and furniture for seating and relax all around the pool and on the beach. The beach was also very nice with plenty of white sand and transparent waters full [... read more]

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Private  - 

Verified Purchaser

A Quick Getaway in the Sun

The hotel was beautiful and the rooms were better than expected. The bartenders and food staff were fun, cheerful people. The food was good and nobody got ill (which is a worry for some in the tropics). The beach is outstanding... soft sand, shallow, very warm water, no seaweed or critters that we saw. We took a daytrip to Havana on the hotel's shuttle and enjoyed the city. It was quite empty at the resort so there was plenty of room and chairs everywhere. We'd certainly consider the hotel [... read more]

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