Secrets Mirabel Cancun Resort and Spa: Great Resort

This was a great spot to spend a vacation Staff were amazing, food was great. Rooms need a bit of a upgrade but really who spends time in the room when you are on vacation Absolutely no issues or complaints. Would go back in a heart beat

Secrets Mirabel Cancun Resort and Spa: Good

Overall service is very good, waitresses are very kind, hotel is old. We had a room with ocean view and a small pool which was very nice! Food is not the greatest in the restaurants but it is ok, we had dinner in the Italian restaurant and the pizza was made on a pita bread breakfasts are amazing can’t complain! Overall everything was ok with the resort

Secrets Mirabel Cancun Resort and Spa: Ok resort but not great.

The food at the buffet was limited. No peanut butter at breakfast, no bacon unless you asked for it, but the a la carte restaurants were better. Hotel staff lovely. Pool chairs all gone by 630an. We set an alarm to get up at 530 to get some and go back to bed. Rooms not updated, broken and stains. Cockroach in the shower. Toilet had a lot of problems. Positives were our view was outstanding!!!! Best I have ever had.

Secrets Mirabel Cancun Resort and Spa: Amazing staff, old resort.

Fantastic managers and staff though the entire resort! They are always welcoming, super happy to see you and amazingly accommodating to your needs. Decent pool with an unobstructed view on the sea and beach line. Beachfront is clean and not over crowded allowing you to fully enjoy the beautiful beach. Most of the restaurants had decent food but we loved Chi Chi Mediterranean restaurant and the French place. Also the burger place is really good too! Texana burger recommended! The buffet breakfast [... read more] and lunch were always good. The resort room on the other hand were not up to standards- I had to switch rooms 2 times- all 3 rooms had the same issues. The air condition vents and wooden slats over the sinks in all rooms have a thick layer of dust and debris not great for dust and mite allergies. The bathtubs are falling apart, with rusty open drain holes, bubbling tub paint, mouldy clothes line above the tub and the sewer smell of the drain near the toilet. First 2 ocean front rooms with a balcony had a loud whistling sound because the doors do not have a seal. Gave up the ocean view room to lagoon view to get a peaceful nights sleep. This resort is about 20 minutes from Cancun city and the public bus stops at the resort. About 15 minutes to the nightlife near Coco Bongo. And an hour to Playa Del Carmen and 5th Avenue shopping area. 15minutes to the airport! So you get to your vacation really quick!

Secrets Mirabel Cancun Resort and Spa: Amazing!

First of all, we were amazed that such bad reviews were written, but then soon realized that some people just like to complain about every little detail. Everyone has their own opinion. While it does need a little bit of sprucing up here and there (which I believe is about to happen), ie. a pool tile or two missing, it is modern, the food is amazing, the beach is spectacular, the people are undeniably amazing, namely Alex and Esteban by the pool!! We actually felt sad leaving them because the [... read more]y were so attentive and great. I mean I’ve never had somebody clean off my sunglasses for me a couple of times a day before. They always ensured we had a bucket full of ice water and whatever drinks we needed. I can’t say enough about them. I would say most of the staff are top notch. As for our room, the best views ever. The plunge pool right on our very own private huge balcony, was second to none. The ribbons of turquoise and blues through the ocean, you thought you were seeing things. The barbeque by the pool every day, you can’t beat how amazing that was. The buffet was even great. Kind of crazy long wait for the ala cart restaurants if you go later, but we went early and always got a table. As we were there to chill and relax, so we did exactly that. Karol, our travel agent, we can’t say enough about him and I have already sent people his way. We will definitely be back to NOW EMERALD CANCUN.

Secrets Mirabel Cancun Resort and Spa: Great and Excellent Resort!!

First of all thank you Trip Central for such a great deal. It was a fabulous vacation for us. We enjoyed a lot. Now Emerald is one of the greatest resort. Concierge, Room service and Security were outstanding. Plus the view and resort pool. Well budgeted. Only thing I would like to recommend is to improve the quality of food and options for vegetarians and vegans. Since We were a vegetarian couple on board, we didn’t have much options to explore. But the food quality was also par the basic.

Secrets Mirabel Cancun Resort and Spa: Amazing resort

Fantastic service, beautiful grounds Alex at the pool was amazing, took care of keeping everyone happy. Job well done Will absolutely be back to enjoy the Now Emerald. Pool bartenders work very hard all day

Secrets Mirabel Cancun Resort and Spa: Now Emerald resort Cancun

Ground area is wonderful, beaches are fantastic, service is excellent, transportation is pretty good, staff is friendly, the weather was perfect. There might be some noisy neighbours in connected rooms but it’s just life ... ?!

Dreams Royal Beach Punta Cana: Relaxing vacation

We were at the Now Larimar in March 2020 and our stay was wonderful. We upgraded from the Garden to the Larimar section as we prefer being closer to the beach. The resort is beautiful! The pools, the grounds, the beach, the super friendly people, everything from this place is amazing. The food was delicious, even the buffet : so much variety to choose from. The resort is very clean and we felt very secure here. Something for everybody : lots of activity at beach, i.e. kayak, parasailing, sailboa [... read more]ts, etc. The only strange - awkward thing is that the preferred pool is placed in the middle of main traffic path to get to the buffet or plaza.Would have no problems recommending this resort.

Secrets Mirabel Cancun Resort and Spa: Excellent First Experience

From the moment we left Ottawa to our arrival in Cancun we enjoyed every minute. My friend and I travelled together for the first time alone and it was such a fun and stress-free experience. We loved the service at New Emerald Resort and the staff were exceptional. The property was clean and the service by the pools was great. We loved our drinks and the fluffy pool towels. The nightly shows were fun to watch. We would love to come back once again.

Dreams Onyx Resort and Spa: Love this place

I’m a single man travelling with friends to relax and that’s what I did. Grounds, food, drinks,rooms, service and everything else was beautiful and amazing. Booked preferred and will be doing the same next year. Til next year!

Dreams Onyx Resort and Spa: Amazing resort

We had an amazing time. The grounds are beautiful. We stayed in a swim up preferred club and it was the best one yet that we’ve stayed at. It was connected to the large pool and pool bar. No getting up early for saving chairs cause we had our own. The buffet was average and the a la cartes we did were all good. The service around the pool area and swim ups was amazing. No waiting for drinks there. Same at the beach. The beach was beautiful to walk and swim in. A bit rough for me but people  [... read more]were enjoying it a lot. In the preferred club you have a butler and he did an amazing job for us but they all seem great. We also had connecting seating area to the buffet restaurant for breakfast and lunch with a menu or you could go to the buffet. Overall amazing resort and will be returning next year.

Dreams Onyx Resort and Spa: Nice Resort

This resort is very nice! We love the layout. We were in the new family section. It was easy to get around to the different pools, the beach, lobby and restaurant area. We don't mind walking a bit, but everything is close by. The rooms were beautiful. We had an issue with the air conditioning in the room. We couldn't lower it to a comfortable temperature. Once I contacted the concierge they sent someone to fix. The resort was very clean. We enjoyed the activities at the pool. The kids loved t [... read more]he family pool with the slides and lazy river. One complaint we have is the buffet (breakfast/lunch). The food most often wasn't warm/hot, often there were no nachos. There are no french fries at the buffet, you can find some at the beach grill, where there was often a wait to get some. The restaurants were good. If someone would ask me about this resort, I would recommend the Now Larimar before the Onyx just because the buffet was excellent at the Larimar. Please not we couldn't enjoy the buffets or restaurant at Breathless because we had a child.

Dreams Onyx Resort and Spa: Now Onyx! Would return in a heartbeat!

The great the good and the not so good. Great, beach - sandy and great to swim. Room, super clean and spacious. Pools, amazing and lots to choose from. Food - great to good depending on where you go. The buffet was decent. Italian was a top contender, as was the Asian. Steak and French were ok. The ground at this hotel are beautiful, and all of the staff are great and willing to help with everything. The only thing that I would change would be the water park. Which didn't have any [... read more] type of water slides to accommodate my 4 and 6 year olds who love water parks... All the slides where for the adults as they were fairly big. Other then that such a wonderful resort for the week! Would return for sure!

Dreams Onyx Resort and Spa: Excellent resort

I do recommend Now Onyz everything was excellent the food the service the employees are always there to offer a drink. I would go back. The pools were clean night entertainment was very good. Lots of activity if you want to participate.

Dreams Onyx Resort and Spa: One of the Best Trips

This resort was amazing, right from the check-in to the check-out. Staff were amazing, friendly, well trained, and always willing to go above and beyond. The resort was clean and very modern. Pools and beaches very clean and amazing. Food was fantastic. We did preferred which was well worth it. We had a butler who would book us dinners and also got a cake for my wife’s birthday. We would go back in a heartbeat.

Dreams Onyx Resort and Spa: Now Onyx Punta Cana

Nice resort. Needs to do more to lessen its environmental impact ie. use less single use plastics but overall was an enjoyable trip. Could use a few more people on the front desl to speed up check in and check out process.

Dreams Royal Beach Punta Cana: Fabulous resort

We thoroughly enjoyed the facilities and restaurants at Now Latimar resort while we stayed in next door Secrets resort. Staff, food and room quality and cleanliness were all exceptional. Beach was beautiful and clean. Everything well maintained.

Dreams Royal Beach Punta Cana: Winter Relief

Beautiful resort to have the chance to stay at. Beach stretched forever both ways with white sands. Food at all the restaurants was very good. Drinks were perfect. Staff everywhere were hard working and friendly. Overall a top resort!

Dreams Onyx Resort and Spa: Amazing resort!

beautiful rooms, polite staff, great food xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx