Comfortable Resort

First time in Portugal....Great location! Close to City Center, Shops, Supermarket and a variety of restaurants to entice your palette. Friendly and accommodating Staff. The one bedroom suite was very adequate, clean and comfortable with the kitchen addition it served the purpose if you did not want to go out and eat. The resort was well maintained.... very clean. They were doing minor repairs and maintenance while we were there. We would definitely stay here again!

Disapointed

Stayed here from Feb 15 to March 8,2017. We asked trip central agent for Marina view on highest floor possible. They corresponded with Marina suites .. No promises but they would see what they could do. What we got was first floor room 109. Spoke with staff about changing to higher floor to no avail as they were fully booked. We enlisted the aid of the transat rep. Nothing could be done. View was partial only of Marina with large white wall obstructing half the sight line. Room size was adequat [... read more]e and cleaning staff did a good job. Room needs refurbishing and is certainly not a four star, a two star perhaps. No shower curtain or shower door. Wall built out further wher shower nozzle was. No sun on the balcony either morning or afternoon, which was disappointing. Location of property is ideal as you can walk anywhere you need to go. Lounge chairs around pool were filthy and should be changed. This was part of an air itransat special booked through trip central in Toronto. No reps from trip central had visited this property and we relied on photos, which were taken in summer and showed everything in full bloom. Living room had two futon type sofas that were very uncomfortable. Would not recommend. I took a number of photos showing the deficiencies and will forward to trip central rep Maria.