Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(450 Reviews)

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Private  - 

Verified Purchaser

Decent enough

The Resorts upkeep could have been better, the vent in our room looked like it hadn’t been cleaned in a while as well as the AC not working as intended leaving us in a hot room all week long not fun.

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Private  - 

Verified Purchaser

Beau resort

Nous avons passé des belles vacances, la nourriture, la pina colada , les activités et la plage étaient magnifiques.par contre, la chambre 2148 que nous avons occupé allait être meilleure si la sortie de ventilation n avait pas eu de moisissures. Bref, nous avons aimé notre séjour et c était la première fois que j ai vraiment profité de mes vacances.

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Alexis  - 

Verified Purchaser

Very big hotel

this hotel was huge, plenty of lounge chairs, plenty of restaurants, huge buffet. many rooms lack air conditioning, we had to request a different room 3 times, eventually we got one that if you kept the blackout blinds closed with the ceiling fan and ac, you were able to bring the temp to 24 degrees. we slept comfortably as the bedding was thin and light. showers were huge, stingy on the shampoo, the staff works 12 days on 3 days off so they seemed tired. when we tipped some staff member we got  [... read more]

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Private  - 

Verified Purchaser

Stay at Riu

This the 2nd time we stayed at Riu costa Rica and then in Punta Cana We were given a room where the toilet and the phone did not work.they were kind enough to change our room But here also the air con did not work although it was scorching hot.outside. we reported.the matter 3 times to the reception and.nothing was done until our return date after 7 nights. Not a gteat stay. We also got a.long hair in our food. Just imagine.

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Savvy  - 

Verified Purchaser

Good budget resort

We had a good time at the Riu Republica last week. Airport transfer took a while because there were so many drop offs and we only got to our Riu after almost 2 hours. Check in was pretty quick. However I’d like to point out that we were sharing a room with our daughter( 3 people) and the check in guy said they only had twin beds and those would be really small and cramped!! He suckered us into paying an extra US 130 for a king and single!! Totally our fault for falling for this and not trying to [... read more]

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Private  - 

Verified Purchaser

Ok resort

Positive. Always something to do at the resort. Food is not the best at all. Enough to eat and not starve but really not great. Rooms are outdated , ac doesn’t work well, water switches from hot cold and showers are difficult to have. Far walls to rooms- due to large resort. Would I go again, no . It was a nice stay but will try other resorts. Not easy to get things to room

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Tammy  - 

Verified Purchaser

Wonderful resort

Had a wonderful time the resort was amazing. The staff very friendly.. The resort is very large lots of hotels and bars pools. The food was really good. The only complaint I had is the buffet food was cold and the beds were a little hard, but something I could live with.

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Private  - 

Verified Purchaser

Fantastic, friendly and fun.

The Riu Republica was fantastic. I’d give it a 4 rating. The only complaint I have is I had to ask for clean dishes a few times. They could definitely do better with that!The food selection was fantastic. Our room was fantastic and well kept. We did leave Spanish notes with gifts and tips. Resort was full but never felt full. No waiting for a drink. No having trouble finding a chair. Entertainment was great. People and staff were friendly and fun. They had games during the day and prizes . I won [... read more]

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Private  - 

Verified Purchaser

This RIU not as nice as the Los Cabos one!

I found the resort way too big (1300+ rooms). The first room was not nice. It was on the ground floor and the balcony would not lock. The security box was closed so had to get someone to open it. The toilet ran. The bar fridge had no door on the icebox so it was over iced and was making a huge puddle on the floor. The phone would not call down to the front desk. So we changed rooms the next day and that was on the top floor and definitely nicer. Now, I think we still had residual sprin [... read more]

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SherryD  - 

Verified Purchaser

For a Riu Hotel, it was subpar.

For a Riu Hotel, it was subpar. Very disappointed. First room, fridge was leaking all over floor, safe would not open, toilet ran, the phone did not work and the sliding door (ground floor) did not lock. Had to walk to reception as phone did not work to request a different room and was told none was available until the next day, but would have someone in to fix issues in 25 minutes later. 3 hours later we returned to our room where nothing was addressed! Had to walk back to reception (long w [... read more]

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Kimberlie (Luna)  - 

Verified Purchaser

Loved this Resort!

I loved staying at the Riu Republica. Yes, it's very large. Yes, it's adults only so you can expect a party vibe. I enjoyed staying at the back of the resort, even though it was far from the beach, because it was quieter and more relaxing. The food was delicious, especially breakfast at Mangu. I enjoyed the Italian and Japanese buffets, and the Prime Rib at the pink restaurant (that begins with a K) was worth going back for. The Steakhouse, in my opinion, was a disappointment because m [... read more]

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Irene  - 

Verified Purchaser

I will not return

I had a very disappointing experience at the hotel’s spa, where I felt I was treated in an unprofessional and discourteous manner by the receptionist. I reported this incident to the general manager; however, I did not receive any acknowledgment or apology in response, which was particularly disappointing. On a positive note, the food was generally of good quality and offered a wide variety. That said, a few of the restaurants appeared to be mismanaged, with long and, in my view, unnecessary  [... read more]

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T416  - 

Verified Purchaser

Horrible experience

My stay at Riu Republica Punta Cana was extremely disappointing and far below expectations. From the moment we arrived, it was clear that the property is not being properly maintained. The grounds felt neglected, with visible wear and a lack of cleanliness in several areas. The room itself was in poor condition—outdated, not properly cleaned, and in need of significant upkeep. Basic standards of comfort and hygiene were not met. I am convinced there were bed bugs. The public areas were eq [... read more]

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Private  - 

Verified Purchaser

Great Vacation

We were over the moon about our vacation. Had a great time. The resort has something going on at all hours of the days. Room was always cleaned, food was great, beach was amazing! We had zero complaints the entire trip and were satisfied with our decision to choose this resort.

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Florian  - 

Verified Purchaser

Very nice

We liked it very much and expect to get back. Nice resort, well situated on a long beach of white sand. Impressed by the number of chairs, the dunes next to the beach with shade under the trees. Lots of bars including wet bars, some more quiet, others with lots of entertaining. Liked the bar in te room with whiskey, rum, gin and vodka. Big (huge) self serve main restaurant. A second opne on the far side. The a la carte not so good. Good service and the food was quite diverse. Had a gastro a [... read more]

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Mermaid mom  - 

Verified Purchaser

Was Good

Room was very well kept 2210. No coffee or towels . Had to ask a few times after room was cleaned. Far walk to the food . Buldings seemed to end and had to go back to find a way to out Food was ok. I was very sick on day 2 3 others where ok. Pool towels could only be handed in after 3 pm Beach was nice, ocean rough. Shows were very good! Sports bar was a mess! After the young patrons Food looked dry. It was reading week. Tons of kids ( which was fine) That where fun/ respectful o [... read more]

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Private  - 

Verified Purchaser

Average

The hotel is huge, rooms are very confusing, could use more elevators, we had to do 40 stairs everytime we went back to our room.. Unfortunately, we were there during students and their spring break. There had to be 500 students there. My biggest disappointment was there no Canadian whiskey? I have never been to a 4 star that advertised international drinks and no Canadian whiskey. The food was average, not a lot of different choices seem to be the same most of the week we heard a lot about  [... read more]

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Private  - 

Verified Purchaser

OK resort

This Riu had very nice grounds. The beach area was beautiful. We were disappointed in the cleanliness of the rooms. This hotel needs updating. Very old. The pools areas were nice. Food was OK. Entertainment was so so. We have been to 2 other Riu's that we were very happy with. This one, not do much.

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Private  - 

Verified Purchaser

Good Facility - Mediocre Service

This resort had a very good variety of services. The room looked a bit dated and needed some real attention when it came to the washroom and air conditioner. I would not say requests for missing towels and blankets were looked after in a timely manner. For the majority of our time there we cleaned our own table at the buffet before using it. Beverages were slow in coming or didn’t come at all. We mostly looked after ourself. The pools were great. The awnings at some locations needed replaci [... read more]

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Private  - 

Verified Purchaser

Riu Republica

While looking in from the outside this place seems great, but take a closer look. Cleanliness issues abound and as a result all 4 people in our party were ill. We think we had food poisoning but can’t be sure. We witnessed staff in the buffet wipe off dirty dishes with a rag and put them back on the table out as a new place setting. In our room the ceiling fan was disgustingly dirty, The tv could not be turned off without unplugging it. The bathroom needs to be disinfected, there were spots a [... read more]

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