Beautiful Beach Vacation

The RIU REGGAE was a great hotel recommended by our lovely agent Joanne L. from tripcentral. This hotel was perfect for my husband who walks with a cane. The rooms were accessible by elevator. The walk to the Buffet (Breakfast/Lunch/Dinner) was short as to the entertainment stage, bars and beach. We loved the fact that the beach to the left of the property was gradual entry. The staff at the bars and dining area were friendly and attentive. The only thing we had an issue with was that both of us [... read more] sleep with a cpap and there was only one outlet between the beds. We asked front desk over two days for an extension cord as we didn't think to bring an outlet tower. Both days they said they would ask maintenance and call us. At one point they wanted to bill us for the extension cord if they found one. We didn't bother and found a solution by unplugging the coffee machine thankfully the cord were long enough that it worked. The follow up and solution would have been the only issue we experienced with Front Desk. Overall, we loved the beach and the pool bar. Comparing it to the other RIU property we have stayed at. If your not looking for glitz and glam but a great relaxing time. This is your place.

Wonderful Holiday

Almost everything about this resort is fantastic. The food was great including the presentation, the entertainment group was enthusiastic and amusing and the shows were wonderful although some were a bit too loud but still enjoyable. Our room was clean and the cleaning staff worked hard at keeping this standard. The beach is long... covering all 3 Riu resorts. Would recommend water shoes as there are areas in the ocean covered by weeds. But overall had a great time. I do have 2 complaints tho [... read more]ugh and that is although this resort is 5 minutes from the airport it does mean that it is very noisy with the planes flying overhead quite often... especially on weekends. Loud enough that conversations need to be paused until the plane has passed. And lastly, the tap water is not drinkable and water and bar fridge is only restocked every other day. Having said that, if water is required it is easy enough to get from the front desk. Just wish the water, was delivered every day. Due to the close proximity to the airport and the accompanying noise I unfortunately would not recommend this resort. If that isn't a problem for you then you'll have a great time.

Great time

Had a great time here. The weather wasn't stellar, however I met lots of interesting people. It's popular with the English. Some of the food was really good. i. e. Jerk chicken on the beach. The à la cartes had some element of buffet in it. Salad bar, desert... The resort is on the smaller side. Close to the airport. The entertainment was hit and miss. I was shortchanged on my trip due to my flight being canceled and missing out on three nights. I hope some sort of compensation is to follow.

Zero Privacy in a “Luxury” Suite – Felt Unsafe the Entire Stay

We booked what was supposed to be the most luxurious option available — the Junior Suite Oceanview — and instead spent the entire stay feeling exposed and unsafe. Housekeeping and hotel staff has this weird habit of opening the door after only two knocks, without waiting for a response. The bed is directly visible from the entrance, so this felt like a blatant invasion of privacy. It happened more than once and left us constantly on edge. Yes, there are red/green door tags — but if you for [... read more]get to place one, staff still attempt to enter. Shockingly, there is no interior safety latch on the door. In any well-run hotel, especially at this price point, a physical latch is a basic, non-negotiable security feature. This room had none. The result? If you don’t hear the knock — or are asleep, showering, or changing — anyone can walk straight in. That is not luxury. That is unacceptable. We didn’t complain during the stay because this didn’t feel like a one-off mistake — it felt structural and cultural, something baked into how the property operates and not easily fixed in the moment. Instead of relaxing, we were constantly alert, listening for knocks, and double-checking the door. For a so-called top-tier room, this lack of basic privacy and security is a deal-breaker. If personal space, dignity, or feeling safe in your room matters to you, do not book this hotel. Credit where it’s due: TripCentral and Sunwing did offer a good deal for the busy Christmas season — but no discount is worth feeling exposed in your own room.

Amazing resort

Everything was amazing the cleaning the food the service and the people were so friendly would definitely go back to this resort fridge was always full the service at all dining restaurants was amazing and all the service at the pool bars was great i would recommend this resort to my famiky and friends thank you i had agreat time

Wonderful resort!

Shannon was quick and efficient with responding to my inquiries. She made it easy to book with her. Staff at the RIU were very friendly and helpful. Food and amenities were great. We really enjoyed our stay at this resort!

Not a 5 star

Foods was average . Not my favorite resort in mobay definitely. Lots of room for improvement. No room service . Riu Montego Bay food was my ch better. Jerk pit was weak … not worth the money in my opinion .

Great Experience

Grounds are well kept, bathrooms are clean, staff are very friendly and always trying to get guests involved in the daily activities and nightly entertainment. There’s an abundance of food and fresh fruits, especially those from the island. It was nice to see that Jamaican dishes were available at every meal - sometimes the vegetables were a bit too salty but other options were available at other stations. The water was great, as expected, but the sand close to shore was a bit slippery and un [... read more]even. The lobby is not very open so we spent more time at the Mobay lobby as it was much more breezy - it’s larger and more comfortable. Loved the option to use the amenities at Mobay.

Fantastic Resort

We were impressed from the minute we walked in. The staff at the front desk was so friendly and helpful and thorough with what we needed to know. Then off to the room which was perfect, great gardenview to sit and have drinks on later at night. The food was great also the service at the buffet and steakhouse. However the service at the Italian restaurant wasn't the beat and we did not return, the salmon was great just not the service. We sat down chose a glass of wine each, ordered our meal and  [... read more]were never approached again. Sat with empty water and wine glasses for over 30 mins. We walked to the Montego Bay Riu past the palace and realized we had made the right choice. This hotel Riu Raggae is the perfect size, not huge and wow cleanliness!! The maids and grounds keepers were fantastic. It was definatley the staff that make this Riu shine....thankyou to all of them!!

Ok resort

1. Beach is Ok but the swimming in the Ocean was bad. Muddy water and muddy floor disgusting 2. Pools are only 90 cm deep 3. Loud music till 1am 4. Food in especiality restaurant was worse than the buffet. 5. Rooms are old and needs to be renovated. 6. Tripcentral should have advised us and gave us options of quieter resort

Great resort

Service was great, clean hotel, however loud clientele. Would go again anytime. Staff was super firendly and drinks were amazing. No atm at hotel and have to leave the grounds to get cash, would recommend bringning cash.

Amazing resort

Riu Reggae Hotel was a lovely low-rise which we liked; grounds were tidy, beautiful and well maintained; no issues with checking in or checking out as the staff was friendly knowledgeable and welcoming. The room was clean, tidy and bug free; had a safe as well ; the veranda was ideal just for sitting and/or hanging wet clothes to dry. Beach was safe & clean, water calm, atmosphere scenic, most people friendly, helpful and kind. The food was excellent with a lot of local foods fruits & veggies [... read more], as well as international foods so there were many great choices at the buffet and at the other 5 restaurants. Entertainment was great at RIU Reggae and RIU Montego Bay especially the Friday White Party which was lots of fun. There were many activities from which to choose and opportunities to get to learn about the culture and people of Jamaica. I would recommend this hotel.

Amazing Resort!!

Our second time around and Riu did not disappoint! Rooms were always cleaned, minibars always stocked, food buffet or ala carte always delish! Jerk Hut was amazing! Special shout out to our bartenders! Romaine, Akeem, Michelle and Sharon always a smile and never a wait :) will be back again! One Love JA

Amazing resort

I would recommend Riu Reggae to anyone that wants to do a vacation to Montego Bay, Jamaica. I can’t explain how pleased we were of this hotel. I definitely would give 5+ star. The grounds were extremely well kept, the food was excellent, the entertainment was fantastic and the activities during the day was great. Never a time to be bored. The staff was amazing and very friendly. I wouldn’t hesitate to go back there. Thank you for making this a wonderful vacation.

RIU Reggae - a great place for a vacation

This resort is spotless with cleaning staff being very attentive to both our room and outdoor amenities. Response to our request for additional pillows, blankets and towels was quick. The hotel offers an APP that you can use for just about anything you may want! You can also make your restaurant reservations and book services using this feature. There are also plentiful security, attendants and cleaning staff roaming beaches, pools and general premises to ensure safety and cleanliness thr [... read more]oughout. Staff were exceptionally friendly, courteous and attentive to our needs. Buffet and restaurant food was high quality with tons of options to satisfy the most discerning of palates. Having some cash on hand also helps if you want to recognize individual efforts in providing services. The daily activities organized by the hotel are also fun and help you get the most out of your experience. Access to other nearby RIU resorts is also handy. All in all, I would highly recommend this resort and would not hesitate coming back for another vacation. Robert & Denise

Great all inclusive

nearly perfect in my opinion. buffet was amazing, just wished it opened before 6:30 for dinner. staff ratio to guest was very high super clean at every moment just a few steps away from beach nightclub and nightly entertainment was great

Entertainment Staff & Bartenders are the main highlight!

The hotel is nice, smaller than I thought. It draws a very interesting crowd as it's known as a party resort. The food was decent, but there's not much variety. The gym was small but had the necessary equipment - often busy in the morning, I recommend going after 4pm. The highlight was the animation team, entertainment staff and bartenders. They went above and beyond to make sure we had a great time. They work long hours in the hot sun all day, but they constantly have smiles on their faces  [... read more]and greet you with excitement and enthusiasm. We would look forward to seeing them every day, they all deserve raises!!! They really went out of their way to check on us and make sure we were having a great time. They are some of the most amazing people I've ever met. There's a decent amount of things to do, however there's an awkward period between dinner and the evening shows/entertainment where guests seem a bit unsure of what to do. Most typically end up at the bar or in their rooms. Overall, it's a nice play to stay if you're looking for a party resort.

Amazing

We have stayed at this resort multiple times in the past and loved it but they have really stepped it up in the entertainment department. The entertainment staff, the shows, and the white party were exceptional. Will definitely be going back.

Riu reggea montego bay

hotel and people were great. Food at buffet was better than al cart restaurants. Great meat options, clean hotel . Do not leave resort. Pools nice beach is bad. Montego bay is not the place to go. The town is a mess. We have been all over the Caribbean to different islands and Jamaica is the worst of them all. There are way way way better places at cheaper prices and safer than Jamaica.

Amazing Fun Riu Resort

I had a great time at the Riu Reggae. Wonderful weather, loved the beach, a little rocky and rough sands but not much floating seaweed! Clean room, good food and an amazing entertainment team. My second time here and will come back!