Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(858 Reviews)

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Private  - 

Verified Purchaser

Melia Punta Cana Beach Wellness Resort Adults: Amazing resort

Beautiful place well maintained clean delicious restaurant but sea weeds stop me to go in the ocean and I use only the pool , at least I have good weather , food was very good, service excellent, room clean and spacious.

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Private  - 

Verified Purchaser

Paradisus La Perla Adults Only Riviera Maya: Beautiful resort

This resort is stunning. The grounds are very well kept and clean. The rooms are large and comfortable. We had a garden view suite that had a jacuzzi on the balcony and a huge tub in the bathroom.The bed is super comfy. Staff here are amazing. The food was pretty good. Our favourite was definitely the Hibachi! You have lots of choices for food. Unfortunately my only negative would be the nightly entertainment. They do have small acts in the main lobby area. But that is only for an hour. There a [... read more]

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Onofrio Calamita  - 

Verified Purchaser

Melia Punta Cana Beach Wellness Resort Adults: Amazing resort

Nice hotel but never use the beach because was smelling and full of grass , so I don’t use at all for 1 week, not happy at all , I hope my family goes the next week and don’t find the same situation….

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Private  - 

Verified Purchaser

Paradisus La Perla Adults Only Riviera Maya: amazing service at the resort

The resort is very nice, service 5plus. Room very clean. However, they offered only 1 king bed for 2 women, even though I booked the room with the option of 2 beds. When I called Trip Central before my trip, they said that they put in a request for 2 beds; however, they never did. The hotel only offers 1 king bed; therefore, be careful when booking the hotel One restaurant was closed, but all of them are nice. One thing which is also not mentioned when booking is that in the adult section, th [... read more]

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Private  - 

Verified Purchaser

Paradisus Playa del Carmen: Wonderful Experience!

The resort is beautiful. It it being renovated as some indicators of age are visible if looked closely. 5/5 still for facilities. Food was really good even at the buffet. I was worried and got FC to get access to reservations and restaurants but wasn’t needed for our group's particular needs. Beach was not usable due to sargassum but that is not the fault of the resort. Staff were friendly and hospitable. Our Family Concierge Eduardo was amazing! Request for him if you book Family Concierge room [... read more]

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Private  - 

Verified Purchaser

Zel Punta Cana - All Suites: Zel Punta Cana – May 24–28, 2026

First and foremost, it is important to note that Zel Punta Cana is not located directly on the beach. While there is beach access via a short walk or shuttle, those looking for a true beachfront resort experience should be aware of this before booking. What truly sets this resort apart is its people. Every single employee we encountered was genuinely friendly, welcoming, and eager to help. Not once did we feel like we were imposing or inconveniencing anyone. The staff consistently delivered e [... read more]

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Private  - 

Verified Purchaser

Melia Punta Cana Beach Wellness Resort Adults: BEAUTIFUL PROPERTY!

Just got back from a wonderful 10-day vacation at this awesome resort. Grounds are immaculate, very clean. Same with our room, we were in building 4. Close to gym, pool and beach. Food is the best we've had in 7 trips to the Dominican. Lots of variety. yes, it repeats, but there is something for everyone. Top quality and fresh. Would not recommend staying here if you have mobility issues as alot of walking is required. 13 mins to main lobby and buffet. While golf carts are back and forth, we f [... read more]

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Private  - 

Verified Purchaser

Melia Punta Cana Beach Wellness Resort Adults: Great week on the beach?️

The resort was lovely, rooms were very clean. Service was excellent; the staff were friendly. We really enjoyed the morning yoga & the foot massages on the beach. It’s a great resort for a relaxing low key holiday. We would definitely recommend it to friends & plan to return.

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Zabs43  - 

Verified Purchaser

Melia Punta Cana Beach Wellness Resort Adults: Birthday Trip

Beautiful resort. Appeared to be well kept. We upgraded to the Level upon arrival. We were put in room 1516 the view was like looking at a dumpster. Loud motorcycles all day long and trucks back and forth. Very noisy when the patio was open. Housekeeping was disappointing. The room was average, nothing special at all. Day two the housekeeper did not put clean or any pillowcases on the pillows (had to lodge a complaint twice), the next day the room was not done by 230pm ( had to complain about th [... read more]

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Peggy  - 

Verified Purchaser

Melia Punta Cana Beach Wellness Resort Adults: Melia Caribe

Originally booked at the adults only Punta Cana Beach but the other couple in our party booked Caribe Family resort in error. Punta Cana Beach had no room we moved to the Caribe side which is a family resort. We had a wonderful time and would not hesitate to book there again.

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MC Thibeault  - 

Verified Purchaser

Melia Punta Cana Beach Wellness Resort Adults: Beautiful place

Big resort. Very clean (room and public spaces). Friendly staff. The only thing is the sargassum. But the beach was cleaned every morning. And it’s something nobody has control. The pools were cristal clean!

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PC/KB  - 

Verified Purchaser

Melia Lima: Excellent Stay at an Excellent hotel

Class, the hotel was, from check-in to check-out and everything in between, with attention to detail in every aspect, from the smiles of all the staff and attentiveness to ensure you have the best time, to the cleanliness of the entire hotel. Class!

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Private  - 

Verified Purchaser

Paradisus La Perla Adults Only Riviera Maya: Great time!

Staff, room, activities and restaurants were exceptional. Beach was not very good as there was considerable seaweed washed up on the shore making access difficult. The pool though was great with numerous activities (and cocktails!).

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Private  - 

Verified Purchaser

Paradisus Palma Real Golf and Spa Resort: Paradisus Palma Real in April

The hotel was well maintained given its age, spacious and clean and likewise with the guest rooms. The property is large and the buildings are spread out so there was quite a bit of walking for us. Staff were friendly and helpful. Disappointed could not find a coconut drink everyday and was not aware that it was available only on the weekend. The food was average except for the breakfast where there was quite a variety offered. Night shows were ok but not advertised ahead of time. I liked the  [... read more]

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Private  - 

Verified Purchaser

Paradisus Playa del Carmen: Great Resort for Families

I travelled with my husband and another couple with a newborn. The staff were very friendly and super helpful. While we didn’t need entertainment for the baby, we noticed there were plenty of activities to keep kids occupied. We also spent some time on the adult side, which was pleasant and offered a good variety of events—creating a nice balance overall. The pools were great, with lots of seating available. I would avoid the Family Concierge pool, as it always seemed to be the busiest area.  [... read more]

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Private  - 

Verified Purchaser

Melia Caribe Beach Resort: Some good but mostly poor

Cons: We waited an additional 25 minutes after the last group entered the bus before leaving the arrival terminal. Maybe others took private transportation? The transport company needs to have a process to locate missing or move on. Check-in staff barely spoke English, had poor communication skills, ignored our room requests, failed to provide towel and safe cards in the welcome package and took 45 minutes. Most staff were disinterested in their job and the customers. We often had to ask mult [... read more]

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Private  - 

Verified Purchaser

Paradisus La Perla Adults Only Riviera Maya: 10/10

Returned Saturday from a week long trip. What an incredible week. Everything exceeded our expectations. Id return in a heartbeat. The reserve upgrade was more then worth it. By far the best resort we have been to. Rooms Temperature was good. kept the room comfortable. Plenty of space. Great view. Restaurants Flora, not impressed octopus was over cooked and portions were small. Many kids running around unattended Blue agave, Great variety of tacos for lunch and great topping bar Sals,  [... read more]

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Hammer  - 

Verified Purchaser

Melia Caribe Beach Resort: Nice resort.

The hotel grounds were very nice, common areas likes pools were in good condition and well organized. Evening entertainment was good, although not really my thing. Food at the buffets was good, what you would expect from any buffet. Lots to choose from. The "a la cartes" I thought were lacking. I went to 3 of the 4 on site and only enjoyed one of them. Of that one, many others in our party did not enjoy their meals. My favorite place at the resort was the coffee bar, although it was f [... read more]

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Private  - 

Verified Purchaser

Paradisus Palma Real Golf and Spa Resort: Resort does not cater to Gluten free sensititves plus Circle members seem to be treated better than other guest even the guest that paid for the reserve upgraded amenities.

This hotel caters to the circle members better than the other people even the ones paying for the reserve section which is costly. The hotel does not really know what gluten free means. Do not go if Gluten sensitive. One chief at the same restaurant will prepare a gluten free pasta while at the same restaurant on another night and another chief the guest is told that it is not possible to prepare the gluten free pasta. Guest was celebrating birthday (visited April 13-22/26) and got a chocolat [... read more]

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Private  - 

Verified Purchaser

Melia Caribe Beach Resort: It was just ok.

The hotel was very nice. The rooms were nice the people were nice but when we had to stand in line to book the à la carts is was awful. By time I got to the front everything was almost gone. The bartenders were very nice but not enough of them working we waited half hour for drinks was terrible. The coffe bar was really nice but again one person working they need more people working. We had to wait in line for the buffet and the food honestly was not great. We enjoyed the Japanese. Over all I  [... read more]

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