Grand Palladium Lucea Jamaica

This is an extremely beautiful resort. Landscaping is beautiful & is still a work in progress due to some damage from Hurricane Melissa. Food was wonderful but we were disappointed with the steak house. Rib eye steak was almost inedible due to the fat content. Drinks were good and most bartenders knew what drinks were your "usual"! Shout out to Roy Lawrence at the bar near the large pool! Staff were all polite and very helpful. The rooms were a very good size and kept immaculate. They have a mag [... read more]nifying mirror and plenty of towels in the large bathroom. Beds were comfy. Large flatscreen TV (50") but sometimes it freezes up. Due to the fact we are seniors we found the walking from activity and restaurants back to our room quite difficult. Luckily they have golf cart trolleys to take you where you need to go. Due to the massive size of this resort I don't think we would visit again.

BIG RESORT

Food fantastic. beaches great. service good. just too damn big. without the golf carts it takes 10-15 minutes to get anywhere. the rooms were clean and everything worked great. there should be more elevators around the resort.

Hidden Gem

Close to the airport with a fast arrival, helpful staff clean rooms great food and drink made for one of our best vacations. Have already recommended to friends and will return in the future. The room was clean and had a wonderful balcony offering excellent views of the resort, beach and pool.

Great resort

Very clean. Friendly attentive staff. Great food. But I would like more traditional Jamaican cuisine options. Beautiful beach. Clean pool. Great drinks. Safe and trusted staff. Lots of shops close by. Clubs down the street walking distance. Close to the airport. Worth the stay.

Budget resort

Well where do i start. Ok the resort was clean but unkept, there was no eye for detail. Rooms outdated even though it seemed as though it was recently renoed, no dresser to put your clothes, there was a constant hum from the ac unit, apparently they said some part had to be repaired. If the fan was on it would make a creeking sound, so that was off and our towels only got replaced when we complained. As for our beach towels, well they either were out or were closed. One elevator worked out of tw [... read more]o so most times we took the stairs and we were on the fourth floor. Food was ok but clearly too much salt at times and the staff, well the staff was not the greatest in the buffet area. Not attentive, at times we stood for 4, 5 minutes before we sat with no one even coming to greet the guests, it just seem unorganized and lacked caring at times. The bars were different they seemed engaged with guests, but the dj quite often played some racially inflammatory music, along with some inappropriate language with young kids about, my wife was not impressed. And finally the entertainment was suspect at best. Would I return, no, sorry I'll pay more next time and stay somewhere else.

Needs Improvement/Upgrading

It pains me to write this because I had the pleasure of interacting with some truly wonderful staff members during my stay. However, I feel it’s important that management understands the areas where improvement is urgently needed in order to deliver the level of service and quality expected at a resort. Arrival Experience & Room Readiness Upon arrival around 1:00 p.m., I was informed that my room wouldn’t be ready for another three hours. This is simply unacceptable after a long journey and  [... read more]set the tone for a disappointing first impression. Room Conditions & Amenities There was no hot water on the first day, and water pressure remained very low throughout my stay. The phone in the room was not working, which meant I had to walk to the lobby to communicate with guest services. No washcloths were provided, and the towels available were old, worn, and in urgent need of replacement. The front door was damaged, and the lock felt flimsy and outdated. Safety and peace of mind are essential while vacationing. The room layout was poorly configured, especially in regard to electrical outlets. In this digital age, having outlets near the bed for phone charging should be standard. Dining Experience During breakfast, lunch, and dinner, utensils were consistently missing from the tables. Guests should not have to request basic items—cutlery should be set and readily available at all times. Entertainment & Atmosphere The resort lacks visibility and promotion of entertainment activities. There was little to no communication or signage about what was happening onsite, making it hard for guests to engage or plan their evenings. External Vendor Experience The vendors outside the resort were extremely aggressive and made guests feel uncomfortable. This kind of persistent behavior discourages engagement with the local community and can negatively impact tourism. It felt more like harassment than hospitality. Final Thoughts I love Jamaica ?? deeply and always look forward to visiting. However, this resort needs to level up its customer service, room standards, and overall amenities—especially given its proximity to higher-end resorts like the S Hotel. Management should seriously consider revamping the business model, investing in infrastructure upgrades, and prioritizing guest comfort and experience. I truly hope this feedback is taken in the spirit intended: to support growth and improvement. The location and staff have potential, but the execution must rise to meet the expectations of today’s travelers.

Awesome Holiday

Had a great time. Resort is well laid out, not too big. Food was really nice. The majority of the staff were really nice and had a great sense of humour. Would recommend …………………………………………………………………..

Great resort

Close to the airport which is amazing. Food was amazing beach was fantastic. Bar service is a little slow but over all its amazing place. I will definitely return in the future . ....,..................

Beautiful ??

I have traveled to Jamaica many times and have stayed in this hotel the Royal Decameron Cornwall Beach four times I was very pleased to see the upgrades to the resort key cards from keys and the great new menu at the à la cart as well as the great food at the beach bar Grill an incredible difference from last year. The food is amazing can always find something delicious to eat.There was three of us staying in a room. We left a note for the maid.and never ran out of towels toilet paper or toilet [... read more]ries. We always had a beach towel and always found a beach chair, The beach is beautiful as always and those unbelievable sunsets! The only issues we had were that the boardwalk on the beach has lifted in many places, and my friends toe got caught on the board and she went for a tumble coming very close to the marble walkway that should be replaced and also when I was walking over to get jerk chicken from the barbecue, I injured my foot on the rocks that were sticking up out of the sand. They are very difficult to see so I would recommend that boardwalk to be fixed some extra sand and maybe a sign warning people of the rocks there to wear shoes other than that it was an amazing trip as always thank you so much

One Love - Everything Irie

The Grand Decameron Cornwall Beach is a fantastic all inclusive for the price in Jamaica. The staff, food, event/entertainment and beach options kept us engaged and helped us wind down for some real rest and relaxation.

Not as good as 6 years ago!

Most things were good. There was an issue with hot water, there wasn't any. When you took a shower unless you balled up the bath mat against the shower door water would go every where. We called maintenance, they came and did nothing about it. The shower didn't drain well so that was likely the issue, which with some regular maintenance could be fixed.

Amazing Views

The hotel staff were friendly and always cleaning and working to maintain grounds and building. The buffet should offer more child friendly food for dinner as it is a family resort. The entertainment and resort recreational staff were a lot of fun and motivating to join in on trivia aerobics bingo reggae dancing

Loved it!

I came here with two friends for a 30th birthday. We have no complaints and had a great time! The rooms were clean, food had variety and was good, beach and pool were super close and nice. We stayed on the Cornwall Beach side which we enjoyed as it is a little quieter than the Montego Beach side. We did have a lot of fun partying on the Montego side as well! The staff were super friendly and there was something fun going on every night. We also loved the location on the hip strip and enjoyed exp [... read more]loring there. We met a lot of regulars who come to this resort multiple times a year. You won't regret staying here :)

Wonderful Resort! Enjoyed every minute!

The beach was absolutely stunning! The water was aqua blue and so clear and warm. We were in swimming every day, several times. The staff were very friendly and helpful. They only have 2 A la Carte restaurants but there was a great selection of delicious options at the buffet so no worries there. There were often musicians playing in the room beside the dining room and the music was so nice, just the right volume because they were in the next room. There pool was spotless. Everything in t [... read more]he whole hotel was clean. Evening entertainment in the lobby was wonderful. Later evening entertainment was on the Montego Bay side and we didn’t get over for it as our days were very full and active. Carl took us out for an amazing Hobie Cat ride. Enjoyed that very much. Overall, the Grand Decameron Cornwall Beach is one of the best hotels we have ever stayed at.

Jamaica Me Happy Resort!!

Food was amazing …. People were amazing….minus the not so friendly first experience at the front desk! Where we were late getting a room due to the fact they let another group check out late. And we ended up taking a room with two hard double beds. We ended up pool side and no ocean view which was our request. Other than that everyone was just wonderful. Food and bar service was amazing.

Nice enjoyable resort

The hotel was very good. Great view from the rooms which were very nice and cleaned daily. Everything is so close including the large beach and ocean. Staff were mostly friendly and accommodating. The food was very good, something for everyone. A pizza option and more seafood would be my one suggestion. Anyone looking for a relaxing week whether by the pool or on the beach won't be disappointed. Not much in the way of night life but there is some entertainment and the bars are open.

Loved this clean, friendly resort

I heard a lot of complaints from folks, that the coffee was out (for about 3 minutes) to someone who spent 5 minutes complaining about a guest in a bikini top and skirt. So I'll start with the only negatives I saw: 1) a bit of overuse of the megaphone. Not everything needs speakers 2) curtains had some wear and tear with a few holes 3) no toilet paper dispenser 4) paint splatter from previous painting and shower doors didn't close properly. None of these things took away from the fantastic trip  [... read more]we had. The things I loved about the resort were 1) the food! So delicious and varied for an all inclusive. Tea and coffee were always available (there were several places to access beverages) 2) staff were friendly and helpful 3) bed was a king sized with a twin, very comfortable 4) the beach was well maintained, sand was soft, there was a bit of a step up out of the ocean but staff were often rushing to help older folks. The view of the sunsets were amazing. 5) someone was always cleaning at this resort. Everywhere and all the time. 6) entertainment- had some wonderful entertainers, singers. One night they had a non-serious casino (chips only, no money). It was lovely to see the staff enjoying themselves as well, appreciating the singing, sharing proudly their delicious traditional food. This is a place I will definitely recommend and return to. But I suppose for some who has a desperate need for fresh washcloths everyday (they always had towels, we had read we should bring our own wash clothes if we wanted them) or you just had to have a toasted sandwich (many guests complained that they had to toast their sandwiches three times) rather than eat the roast beef, jerk chicken, BBQ fish, a thousand sides, and about 5 different kinds of the most delicious fresh bread, then perhaps you deserve to be disappointed.I was not disappointed and look forward to returning.

SMALL Resort

No hot water , luke warm shower clean rooms Bed comfortable Service ok Shortage of towels both room and pool Chairs on beach have seen better days : broken ,dirty Beach very clean Watch planes from beach , cruise ships Very little harassment on beach ( weed, not things) Location : close to airport and Alot of street noise at night , party until 4 am Joining rooms very loud Limited Lacarte : not offered every night l carte ,fill up quickly but empty tables Entertainment d [... read more]oesn't start until 9:30 pm Pool water cold Hobie cat boat there ,didn't move all week as CAPTAIN wasn't available Bed was comfortable Fridge was replenished Joing resort shares facility: beach ,pool, restaurant Would not return ,very sleep deprived

Never Again

Disappointed totally...For 9 days no water pressure so we had to take showers by the pool with shampoo and soap for total hygiene...Told staff at front desk daily and not even offered another room..Management and maintenance staff were aware of issue as an ongoing issue and openly admitted to this .Sunwing and Decameron Cornwall Beach should be ashamed of letting this issue happen since also the Sunwing Rep.was told about this . Totally ruined our 34th wedding anniversary that we worked so  [... read more]hard to save money for .

Would not recommend

This hotel has a lot of issues. No hot water, food cold and aways had to ask to have plates replenished. Great location and all rooms face the ocean. I will not return. Staff okay, they did have some really good nightly entertainment.