Starfish was AMAZING!!!!!!!

The beach is the best I have ever seen, white powder sand as far as the eye can see. The ocean was as warm as a baby’s bath water . The hotel was beautiful. The rooms were very clean. The food was excellent, there were no shortages during our stay. The staff were kind, sweet and wanted everyone to be happy and safe all the time . As for Covid, ot is no longer an issue there, but everything is so clean that I felt very safe . I would definitely revisit the Starfish . We loved it!!!!!

Horrible experience

It was a awful horrible experience From sand flea bites to the over salted food the only good part was the drinks the bartenders were awesome no problem there room was not acceptable Dirty bad mold not Worth going

Awesome vacation

I really enjoyed my trip. The food was very, very tasty. There was a selection of different foods, you would always find something very satisfying. The rooms were very spacious and clean. The beach was phenomenal! Only one disappointment, I found the majority of staff in the buffets, lobby and à la carte could not understand english or french. In all fairness, we are in their country and it should be up to the visitor to know the language of the country you are visiting, but it is the first [... read more] time in over 20 years of travelling to Cuba, Mexico, Dominican, Jamaica, and Roatan, that I have encountered this. Keeping in mind, this did not have a negative impact on my vacation; I just found it a little inconvenient when at the à la cartes. The staff at the reception were very friendly and could communicate with us very well. I will definitely go back to this resort.

Ok resort

Felt like we had to tip or leave gifts to get adequate service. We didn’t get the room we booked and didn’t have any hot water in the shower. Not sure if Cuba is in our travel itinerary any time soon. So overall we weren’t satisfied unfortunately.

Good Resort

The place was starting to show its age. Everything was clean & maintained as well as they could. There was a bit of language barrier. The resort seemed short staffed or overbooked for the staff they had. The beach was amazing & great for a week of total R & R.

Very disappointing !

We believed we were booked at Starfish TROPICAL which had amazing reviews . When we arrived, we found out that Tropical no longer existed and we were in stead staying at the original Starfish which was very run down and in ill repair . We paid extra foe an ocean view room but were told that none was available. A huge cockroach ran across my bed and the shower head fell off onto my husband’s head . Beach was gorgeous though .

Not as promised!

We booked the Starfish Tropical but when we got there we found out that the Tropical no longer existed and we were simply at Starfish . Paid for an ocean view room but told there were none available . We were given a room that wasn’t even made up and told they’d do it ‘tomorrow ‘

Great resort

My family and I ventured to this resort during the for Christmas break and I have to say I was very impressed! The staff are very friendly and made us feel very welcomed. One of the best beaches around. We have three small children and all of them had a great time. Thanks again Starfish for your hospitality and service. We will definitely be back again!

Lasure time

My first visit to Cuba and it was very satisfying. Service was on expecting level,everyone most helpful and approching. Resort ,rooms,beach, pool ,very clean. Entertaining team is excellent, I learned few cuba dances. My only concern would be about food,need more fruit veraety,more sea food,due to location,and maybe to introduce some of Cuba history,life in general,art,sports etc.

Beautiful resort ,bad food

The staff are so friendly make you feel welcomed .when we went it was low season one of the lowest they told us..we had no night shows lobby was dead after 8 pm was around 125 people at the resort .no food variety, food was not very good and always repeated food ..very little choices..buffet breakfast and lunch ...had to go to a la cart for supper each night same place 3 choices that was kinda repeated each night .not very good the food there either..I wont let this judge weather I'll go back o [... read more]r not since it was so quiet this could be a very nice resort and we hit a bad weak ? Beach is the most beautiful I ever saw ..beautiful sand beach water so clear ..we saw lots of barracudas coming with in 50 feet from us often ..in groups of two or three at a time ..one made it about 8 feet from me when my husband told me there was a big fish in back of me to get up slowly it was a barracuda must have saw the shine from my hair clip.they say they never hurd of one attacking but you never know ..will I go back there maybe to beable to give a fair chance .love the staff joy ,in the buffet brenda in tge buffet hector entertainment and Daniel in tge lobby were so welcoming to us along with two girls on the beach entertainment was nothing going on so they all had time to just chat with us all...they all make star fish worth going back to ..I think ummm lol

Amazing Resort!

I would like to say thank you to all the lovely staff at Starfish resort.I had a wonderful time and I met a lot of wonderful new friends I will be back again next year.The Beach was beautiful the food was good and room was nice but most of all the staff made my week awesome.Thanks again for a wonderful holiday.

So much potential

This hotel could be a beautiful hotel. Needs some work to get it there. Simple things like lighting in the bathrooms and on walkways needs to be better. The public bathrooms in the lobby area and buffet area are terrible. The lobby bar is very nice, but the rest of the bars are well below par. 24 hour snack bar only has hot dogs and the occasional ham and cheese sandwich. Best thing about this hotel is the staff. From the cleaning staff To the entertainment staff everyone is so friendly.

Good resort😁

The best things about the resort were the friendly and non pushy staff, beautiful gardens, and beautiful beach. Rooms were clean. Had an issue with my door lock which was addressed and fixed quickly. Food was OK to good most days with a great selection on 2 days. Some issues with restocking items on the buffet. Local guests frequently took most of some items so that little left for others....and then not restocked - would advise to get to buffet early. Kudos to the gentleman who very cheerfully  [... read more]made omelettes every morning! Bartenders friendly, especially at the beach bar and lobby bar. Concerned that staff does not reinforce the no smoking in and around the pool rules - mostly locals doing this. Didn’t help that the pool was murky daily. People smoking on the beach should be forced to put their used butts somewhere other than the sand and ocean....maybe also some garbages for people to dispose of used plastic glasses.

Nice resort

This resort was very nice. The staff was very friendly. The beach was very clean and amazing. We had three rooms one of the rooms had a very hard mattress. The first couple of night lots of mosquitoes in the rooms. One of the blankets had vomit and smelt bad.caught one of the maids trying to steal from my room. The food wasn’t too bad. The fried rice and build your own pasta was very good. The entertainers were amazing and made you have a really fun time. The pool could of been cleaned more of [... read more]ten from all the sand and green around the walls. I’d rate this hotel a 3 not a 4. Besides the maids and the hotel room everything else was nice. I’d go back just for the entertainers and buffet/bar staff. The resort was in a good location I do wish it was closer to other parts of Cuba like if we wanted to go downtown or more markets than just the little one they had

Omg❤️

Thank you Tammy! We loved our stay ! Beach was stunning , one of the best we have been at. The food was great ! I mean great for Cuba ! Nobody got sick and the variety was plentiful. The resort was clean and safe! Beautiful flowers and blooming trees and shrubs , the smell was intoxicating , like perfumeries in the mall! We meet so many nice people and everyone spoke English or another language. The coffee and lobby was a major draw for fantastic entertainment, which was spectacular in it self. [... read more] We will be back for sure !❤️🇨🇺