Our Verified Customer Rating 4.4

Our Verified Customer Rating 4.4

(8 Reviews)

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Private  - 

Verified Purchaser

Beautiful, quiet beach location & really friendly staff

Palm tree & ocean views are the most serene here at this quiet resort. Not a lot of night life, not a lot to do other than suntan and swim and chill on the beach, the place seemed pretty empty too which also worked for us. Staff were all helpful & friendly. It was very convenient to be able to eat/play/swim at 2 other Mundo Imperial resorts and they usually had buses at the lobby ready to go to make it an easy day out. Food was delicious at all restaurants. One down fall at Pierre were the extr [... read more]

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Private  - 

Verified Purchaser

Not happy with the stay.

The rooms were dirty, service was slow and they double charged us for coconut water. This was my third time here and I will not be back. Try to get a coffee before 7 am…good luck with that! I was treated as if I was in the way.

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Private  - 

Verified Purchaser

Palacio Mundo Imperial, Acapulco to Mexico

We were there Wednesday January 19 February 2,2022. We paid $1075.00 each for the first week. The second week we were in isolation, as we tested positive. Make sure you purchase COVID insurance!!! What better place to be in isolation, better than -20 and snow. The resort was laid out well. A beautiful place. Rooms were very nice. Our housekeeper wasn't very particular. I found it odd that there wasn't any buffet restaurant, only for breakfast. If you wanted a coffee there wasn't anywhere t [... read more]

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Private  - 

Verified Purchaser

Amazing resort

The hotel was very nice, clean, spacious and relaxing. The room was always clean and fresh. The restaurants and the service was amazing. The food was excellent, 5 stars. The accessibility to other hotels and restaurants was a plus. The staff was great, very welcoming and offered great service. Very happy about my stay at Pierre Mundo

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Kamal Soni  - 

Verified Purchaser

Heaven on Earth

Out of this world. We had the best time of our lives here. The staff was very helpful. The resort was excellent. Only if the beach was more friendly this would be heaven on earth. Very clean and a well maintained resort. The 63rd Anniversary celebration on valentine's day will be an unforgettable event. Keep it up. We will be there every year

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MissKing8  - 

Verified Purchaser

Great Experience

My now Fiancè and I travelled to this resort and had a great time. The people were so friendly and the weather and resorts were beautiful! The dinner buffet although wasn't open a single night so this caused us to travel to other resorts to eat dinner. There was also entertainment advertised and there wasn't a single show or a disco theater. All and all it was a wonderful resort but would have like to enjoy what was advertised. 3.5.

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Private  - 

Verified Purchaser

Pierre Mondo

We spent 7 days at the Pierre Mondo, a very clean safe resort, steps from the beach, or lounge by the pool, your choice. Depending on your preference there are day trips available. Extremely clean, polite and helpful staff, 3 pools I choice from, depending on your choice of pool depth, from kiddie to more adult. Breakfast buffet excellent! Cons: the other two restaurants menus do not change, what you have to choose from Monday is the same Sunday, and if you don’t like fish, you are limited. Th [... read more]

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Krista&Yvette  - 

Verified Purchaser

Great resort!

The grounds are beautiful, staff is welcoming and professional, rooms are clean, food is very good and security is tight. There’s either a buffet or a la carte dining, depending on which of the three resorts you’re hanging at. Kudos to Melina for the room upgrade, Leopoldo for the great breakfast buffet service, Sunwing rep José for his kindness and knowledge, and Isabel at the Beach Bar at the Princess. Would definitely come back. Thanks for a great vacation!

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