Our Verified Customer Rating 4.4

Our Verified Customer Rating 4.4

(69 Reviews)

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Private  - 

Verified Purchaser

AWESOME RESORT

This resort is perfect for couples. It’s adults only. We had a weeklong getaway there and just had an awesome time. The place is super spotless clean they are constantly cleaning and shining and just always on top of everything that way the food was awesome. The buffet was in my eyes probably better than any buffet I’ve ever been to on a cruise ship and they have 5 specialty restaurants and you did not need reservations for any of them. The food at all those restaurants was awesome. The only thi [... read more]

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Private  - 

Verified Purchaser

A very relaxing getaway

We had a wonderful time! Food was very good, no issues finding seating at the buffet. Poolside chairs and finding shade was abundant. I wish pool chairs were padded for more comfort. Rooms were one of the best we’ve had, recently renovated. Karla and Javier were some of the nicest hotel staff we’ve ever encountered! Cafe is a fantastic addition, with varying treats available throughout the day. The specialty restaurants do not have a reservation system, and honestly that is fine.  [... read more]

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Private  - 

Verified Purchaser

Lovely Resort

The food was excellent, the resort was always clean. The pools are large, and the resort is right on the beach. The rooms are very modern. The coffee bar in the morning was very handy! There was no issues getting into the Restaurants in the evening. - Great Selection

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Sarah2312  - 

Verified Purchaser

Just what we needed!

The only downfall of the resort for us was having to go to the family resort next door for activities. We chose adults only and it was promoted that there were white nights, jungle nights etc which we expected to be at our location. Other than that food was fabulous, Sofia (Italian) and Krystal (fusion) were the fave spots for dinner! Staff were great, resort was very clean and we felt very safe in all local areas. Would highly recommend and would definitly return!

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Gus Polanski  - 

Verified Purchaser

Awesome Resort

The resort is super clean and the grounds manicured beautifully. I would recommend this resort and would go back in a second. Some restaurants are better than others but you can always find great choices at the buffet The rooms are super clean (mattress was in need of replacing) The staff is outstanding and always friendly Dress code should be enforced in the restaurants a couple of knuckleheads wearing muscle shirts was not acceptable. Resort is a little on the loud side, so if your look [... read more]

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Deb J  - 

Verified Purchaser

An Awesome Resort!

The Riu Palace Baja California was absolutely wonderful. The grounds are very well kept, the staff were friendly & the resort is very clean. The rooms are big, the bed was comfortable, the fridge was very well stocked & you have a good supply of alcohol in each room. We had a partial view of the ocean which was worth the upgrade to us. The food exceeded our expectations. The service at all restaurants was top notch. We went to all the restaurants & enjoyed the food very much. We did not get si [... read more]

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Private  - 

Verified Purchaser

A beautiful vacation

The hotel is so peaceful and there is always someone cleaning some area of the resort. Each room is well set up with a shower that is outstanding! The variety of a la carte restaurants made the dining experience each evening so much fun. The gym had a good set-up of equipment and we loved the fitness games and activities offered throughout the day. The entertainment was really good but we did get confused as to which stage the special shows were offered on between the 2 Riu resorts. We found [... read more]

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Private  - 

Verified Purchaser

A beautiful vacation

The hotel is so peaceful and there is always someone cleaning some area of the resort. Each room is well set up with a shower that is outstanding! The variety of a la carte restaurants made the dining experience each evening so much fun. The gym had a good set-up of equipment and we loved the fitness games and activities offered throughout the day. The entertainment was really good but we did get confused as to which stage the special shows were offered on between the 2 Riu resorts. We found [... read more]

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TomKayla  - 

Verified Purchaser

Amazing time in Cabo!

The staff was amazing, especially Fernando at the Gold Bar, and Emmanuel and Itzel at the buffet. The Asian and Mexican restaurants, and the buffet were excellent… housekeeping staff did a great job, everyone was so friendly. The guest room showers could’ve been hotter, but the bathtub water was piping hot so maybe just an issue in our room.

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Private  - 

Verified Purchaser

Great resort , we will be back!

The hotel is beautiful, the grounds are immaculate and the pools are really well maintained. The staff are lovely and the service was always fantastic. The room was great and the bed was comfortable as well. The buffet was great and having the lunch spot at the pool was very convenient! We tried few of the the a la carte restaurants as well and we liked them. We would definitely go back !

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Private  - 

Verified Purchaser

Amazing Resort

Clean, very modern, easy to navigate to find places, great party events (at the next building), excellent food/service. Ample of beach chairs all around. Could not swim in the ocean, so the beach was not utilized. Beautiful view of the Arch of Cabo San Lucas. So close to go into the town for evening entertainment using UBER. Entertainment was okay at this location. Have to go into the town for real entertainment. Bar services was okay depending on the server.

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Private  - 

Verified Purchaser

Amazing View

The grounds were beautifully kept. The larger pools were cold but the swim up pools were warm. The staff were very attentive and welcoming at the restaurants and bars. The restaurants could have been better quality and the labelling of food on the buffets could have been better. The food on the hot buffet was not hot. The rooms were modern, clean and large. The balcony was large enough to have a mini clothes rack and table and two chairs - a great way to start and end the day -

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Private  - 

Verified Purchaser

Riu Baja California

Nice hotel. Food and drinks were good. Lack of security at the beach access. Vendors crossed over the rope and bothered us constantly. Lots of theft either from vendors or passersby. Cell phones, shoes. The hotel management didn’t seem to care too much. Also, absolutely no drink service on the beach, even if you wanted to tip. Seemed to concentrate on the pool area. Smoking pits were offered but lots of people smoking wherever and nobody did anything about it. It’s the 2nd time to this resort.  [... read more]

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Private  - 

Verified Purchaser

Amazing resort

Excellent resort, very clean, food was excellent. Service was great. Had a problem with our safe twice. They took care of right away. Would go to this resort again. Weather was awesome, a little windy at night and cool. Put it this the desert.

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Private  - 

Verified Purchaser

Beautiful Resort

The hotel was exceptional. Choice of food was also fantastic. The room was very roomy and clean with a very large and comfortable bed. The servers in the restaurants and buffet areas were excellent.i would highly recommend this location and a short cab ride into town to Cabo Wabo was well worth it.

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Tina  - 

Verified Purchaser

Beautiful Resort

Rooms were very modern, contemporary and clean. The cleaning staff were awesome, in fact all staff were 'on it' ... in the restaurants, at the front desk, bars, drink carts/bartenders at the pools, etc. A very well kept resort. The food was excellent and if you went to dinner from 5:30 to 7:00 you were not in line since reservations are not needed. The buffet was also a great option. In the morning we were greeted for our breakfast by very friendly staff and prompt service. The only thing  [... read more]

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Edytka  - 

Verified Purchaser

Excellent choice

This IS A 5 * Hotel!! I like RIU chain but Palace Baja California in Cabo is truly amazing!!! adults only choice! The service on every level is exceptional! I’m a definitely a supporter of this RIU location. Everyone did amazing work making sure our vacation is enjoyable and relaxing, We miss you guys already. Food choices and all a la cart restaurants are spectacular! Pools are great, bars, everything is sparkling ✨ clean and we can’t wait to go back! Sending love from Canada and us Polish t [... read more]

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Private  - 

Verified Purchaser

Awesome trip

Had nothing to complain about about the resort. Hotel was always super clean in and out. Food was good specially the restaurants. 100% will be going back............. .............,.................

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BKH61  - 

Verified Purchaser

Fun place to stay

Beautiful view that we never got tired of. Great service and food. Good drinks. The rooms were spacious and clean. Lots of great people to meet. Super nice staff who took great care of us. Easy walk to town.

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Private  - 

Verified Purchaser

The hotel was not up to RUI standards

The room was clean, but the furniture was very tired, the couch was well worn and should have been replaced, the mattress sagged. The furniture around the deck was also very tired and well worn. The lounges had torn fabric, the metal frame was dirty and in need of paint. The food was bland - all the food at the buffet was tasteless! It didn’t matter what we tried it was bland. Restaurants Krystal and Guacamole were fantastic, both in terms of presentation and taste.

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