Playabachata Resort

Beautiful and family friendly resort. Plenty of food choices and very welcoming staff. I would recommend to whoever wants an affordable and nice place in Dominican. There are many things to do in Puerta Plata like Ziplining. Water support and tons of other stuff.

Stay at Playabachata

We enjoyed our stay tremendously! This is a budget friendly resort and was perfect! Before our arrival we were sceptic because of the reviews. I honestly do not understand why people would complain. This is a small resort but we loved that. 2-story buildings and we were right on the beach. Close enough to the coffee shop, buffet and snack bar. The staff are amazing! Helpful and have great attitudes. A special shout out Walter, Stephanie, Juan Carlos, Medranoq, Albert, Glery, to name but a fe [... read more]w. From the time we checked in to the time we left we enjoyed our stay. If you want fancy, pay for fancy. We loved the authenticity of this place! Thank you Bachata!

Did Not Meet Expectations

The dining experience was not as expected. Food was either room temperature or cold, for all meals. The beach is beautiful, and is walking distance from the resort. The customer service was very poor. The waiters at the restaurant would not help us, we were responsible for getting our own drinks, cutlery and glasses. The locals are allowed to stay at the resort from Friday to Sunday. This caused the pools, and restaurants to be over crowded. The rooms are in great need of renovation, as our [... read more] sink tap was loose (almost coming off) and our bathtub paint was peeling off. The toilets were not flushing well, sometimes it took 2-3 flushes for anything to go down the drain. Our mini fridges were only refilled with pop or water when we asked them too.

Unexpected surprise

This resort was amazing. The food was amazing. The buffet was always great and fresh with a lot of food to choose from. Room service was great. Always very clean and always stocked with clean towels and extra bottles of water and sodas. Customer service was very attentive. Any question and any doubt we had, they were always ready to assist. Entertainment, specially the pool entertainment was always good... music the whole day and some games and dance. The beach is amazing.... clear water, c [... read more]alm and the sand always clean of garbage and with enough lounge chair for everybody. I am not a person to return to the same resort but to this one I will definitely return.

Affordable and clean

The hotel is beautifully located and the ground are well maintained. For the price you get what you pay for. 3.5 stars. Check in was fast, our room was clean with exception on the headboard as it’s an old model I don’t think they notice all the trapped dust in the headboard. The room is spacious with a TV, mini fridge and and safe. Some English channels and the fridge is stacked daily. Washroom clean except for the peeling tub and brown water at times. The resort gets very busy on weekend with [... read more] locals. It is difficult to maneuver through buffets at meal times or find seating for dining. Also, worrying about food handling. A lot of children handling the food especially, the ice cream stations. Which doesn’t seem hygienic. Also. Very crowded by the pool area and can’t find pool chairs to sit on. People put their towels on them and don’t come back for hours. Overall, the stay was okay. Not what we we’re expecting. The senator next door would be our preference if going back to peurto plata. But I think we will be more inclined to go to Punta Cana. The access to the gym, coffee shop and pizza was a plus but we mainly enjoyed the ice cream. Not enough to do for kids. Entertainment lacking.

Disappointed!!!

Beach and food is the only positive about this resort. Internet was terrible as it was only available at the lobby. Rooms are dated, tub/shower was tight and on one of the days brown water was coming out of the shower. It took them a day and a half to fix it. The air conditioner in our room could use service as it was blowing cool air rather than cold air. However, what made this stay real uneasy and disappointing was the staff. Many of the staff looked unhappy, miserable and unfriendly; some we [... read more]re flat out rude. We did not feel welcomed at this resort so I would not recommend this place to anyone I know.

Mediocre at best...

The grounds, food, bar and beach were great. The rooms are VERY old and outdated and in desperate need of upgrading. The bathrooms in the lobby are stifling and the lights constantly flicker off while you are in there. Forget about enjoying the weekends as the locals flood the resort and are very rude and entitled. You will be shoved out of the way at any food source and forget about getting in the pool. The beach is decent so if you can go to the pool during the week when the locals aren't ther [... read more]e. The shows are decent but every night they spend 20 mins thanking every single person individually and its annoying. Overall, you get what you pay for.

Loved it!!! Playabachata resort Puerta Plata

This was the best vacation I’ve ever had…..and I’ve been mostly to cancun, Mayan riviera and Cuba….the food was unbelievable omg….fresh juices were amazing….I had buffets for breakfast lunch and dinner…I didn’t want to do alacarts because I didn’t want to miss out on the amazing buffets lol ….the grounds were so beautiful and tropical… I loved walking around them…..it’s like the movie castaway you felt like you were far away on a desert island with the mountains around …. went with my sister….we [... read more] loved the resort….i sat in a lounger right at the ocean under a tree…..wow….went to the gym every morning….there was a special coffee shop I loved….got my decaf coffee and desserts there a few times a day….wish I was back there right now walking around these grounds…..I was so lucky to get Natasha Alleyne from tripcentral to do this trip for us….she was amazing….called me or emailed me back right away with my questions…….first time I’ve used a travel agent …what a difference….you get emails notifying you of things to do or reminders of things …so happy we had this wonderful agent….we will book next year too! Still dreaming of being back there…I was there may 18, 2026 for a week….it was great weather every day….the pool was so lively and fun too….the resort was the cleanest I’ve ever been to…staff were cleaning washrooms and areas constantly …I was floored by this resort…and food was better than any resorts I’ve been to….the staff so friendly there

Nice resort for the price

This place is really clean, the rooms, the beach was above expectations, the staff was nice we just found it was missing entertainment at the pool . We love the fact that we did not have to fight to get a chair on the beach. The Playabachata is in front of the best quality beach compare to the Senator

Great Hotel

Playabacha was an amazing Hotel The rooms were big the balcony was big the food was great and the entertainment staff really worked hard to make you have fun not to mention the beaches on one side and the mountains on the other gave for such a great scenery all around. Would come back for sure

Amazing resort

Beautiful , clean , people are so nice and always their to help , pool is amazing , entertainment is awesome , night shows are amazing , the best is super man , happy boy , from entertainment , the best dancers , Eddy , and Randy We were very happy with our stay

We had a lot of fun

The grounds were being cleaned constantly. The rooms were comfortable and the balcony was large. The staff were friendly, especially Y . FLouris at the buffet and Chocolate and Mariposa on the animation team. A special thank you to the head of guest services. We loved the large beach with many palm trees. Tropical Ave was a nice place to walk too. We enjoyed #7 beach vendor and the fellow with the monkey. We enjoyed the food The pool was kept clean and the foam party was pretty cool.

Resort was garbage,

The resort was garbage and would NEVER recommend it, staff not friendly unless tipping them, but place was clean. Food was not that great. Only had one pool and it had ladders NO stairs at all to get into pool. Pool with stairs closed over a year ago something the travel agent Joanna should have known about and not recommend this this PlayaBacahta resort. People smoking inside lobby even though no smoking signs were posted all over lobby. Front desk staff or customer service was not helpful [... read more] or didn't seem to care when asked to switch rooms to something closer for my 75 yr old mom so had to walk far to get to the dining hall. Do not book with Trip Central, Joanna Latimer, her service was awful, she told me this resort was everything I needed for traveling with 3 ladies 60, 65 and 75. Joanna just booked our trip and then basically left me to figure things out myself, very stressful. Overall was the worst vacation ever!

Amazing Resort!!

Very clean, friendly staff, entertainment is great, very funny, grounds are well maintained and extremely happy overall! Kids had a great time, lots of.activies to do every day, the shows are kid friendly. Absolutely returning again!

Perfect cheap and cheerful resort

Hotel was nice, showing its age but its well maintained and they do there best to bring a solid experience. Food was decent, fresh eggs and donuts every morning. Beach was large and had lots of mature palm trees. Rooms could use some updates, hard to get a spot at the pool and lines can get long for food. Good mix for young or older people. Overall it was a great stay, minor issues, but you have to go in there with lower expectations. Its not a 5 star, but one of the best value for money resorts [... read more].

Amazing resort

Everything was nicely kept. Very picturesque. All the staff are wonderful. The beach was always cleaned and raked in the morning. We have nothing bad to say about this resort. And the buffet had so many options for food. All the staff work so hard.

Playabachata

Good location and resort. We had a great 7 day vacation. We would go again is the price was right. The beach is not at the level of Varadero. We enjoyed being able to share some of the Senator neighbouring location especially the large wifi zone!

Nice clean resort.

Great staff, always cleaning. The washroom needs a little makeover. Suggest taking out dated ,tired tub with shower only. A la carte not the best, but ok. We had a good week. Lovely large balconies. Like the size of the buildings. Great walking resort. Visited the Gelato place a few times. Yummy. Internet in the rooms would be nice.

Fantastic Holiday

This was one of the most clean resorts that I have ever stayed at. There is someone cleaning at every public area in the resort which includes pools, lobby, restaurants, bars, and restrooms. The staff were all hard working and friendly. It was busy but there were multiple people available to provide service. The rooms need an upgrade in the washroom. The toilets and showers should be replaced. The food and drinks were all fresh and tasty and plenty of variety. The ala carte system needs to be c [... read more]hanged. I waited an hour in line to book. It was impossible to find a chair at the pool until 4pm when most people head back to their rooms to get ready for dinner. Guests head to the pool before 8am to reserve multiple chairs. I was in a group of four and we struggled to find two chairs to share. I think that I would enjoy this resort much more if it wasn't completely full as it was during our vacation.

Loved this resort

Very clean with lots of staff working hard to keep it that way. Beautiful grounds, loved all the trees. Enjoyed being able to share space with the Senator and the ability to walk the stretch of the beach. We liked the Tropical ave and ability to get cappuccinos and ice cream. Also being able to pick up Senators wifi in that area. Loved the constant breeze that didn’t allow for mosquitoes or flys. Liked the beach, had no sargassum and we were able to swim in the sea. Would have been nice to have  [... read more]steps into pool as opposed to ladders.