Great resort

The resort was nice but as with many hotels in Cuba the rooms could use some upgrading however the beds were comfortable. Food at the buffets and Ala carts were very good. Very good variety of food and drinks. Entertainment was very good as well.

Great Resort !!!

I would recommend this resort 10 out of 10 for cleanliness. The staff were excellent. There was a wide range of food select selection. We were all really happy with the resort it was by far the best resort I have been to in Cuba.

Value/$ 10:10

It was our 2nd time in Varadero, Melia is so much better and surely 5* for Cuba. Despite 90% capacity booked, plenty space around and at the beach. Loud music till 23:00 but this was so at any resort I remember. Warm, nice staff

Great resort overall

Amazing beach, beautiful clean pools. Really nice staff Plenty of food just , not many options on drinks near beaches and pools but good beer and limited cocktails.water bottles replenished daily. Good entertainment overall .

Amazing

Room was very clean & spacious ala cartes were amazing,friendly,fast bar service..clean pool & beach areas,beautiful beach!,ice cream parlour & snack bars were great,location was great for walking downtown & lots of options for rides if u didn’t want to walk,private excursion to Havana was wonderful but pricey

Stay At Melia

The hotel is equipped with all the facilities. View is pretty clean. Service is not very something someone would appreciate after paying high dollars. Some of the staff is unresponsive to your needs. Furthermore the food actually is super bad even though they had prime dining restaurants its actually super bad. Rooms are not the greatest for the amount you pay

Amazing Resort

We stayed at Meliá Internacional Varadero as a family and had an excellent experience from start to finish. The resort is modern, spacious, and very well maintained, with a great layout that makes it easy to enjoy everything it has to offer. The pools were fantastic and suitable for all ages, and the beach was absolutely beautiful — clean, wide, and with crystal-clear water that Varadero is known for. It was easy to find loungers, and the beach area never felt overcrowded. Food and drink o [... read more]ptions were plentiful, with a good variety that worked well for our whole family. The restaurants were well organized, and the service across the resort was consistently friendly and welcoming. The staff truly made a difference and helped make our stay even more enjoyable. Our room was clean, comfortable, and well taken care of, and the overall atmosphere of the resort struck a perfect balance between relaxation and family-friendly activities. There was always something to do, but it never felt loud or overwhelming. Overall, we loved everything the resort had to offer and would absolutely return. We highly recommend Meliá Internacional Varadero for families looking for a memorable and enjoyable vacation in Cuba.

Did not disappoint.

This was our second visit to Malia international as we had visited it a few years ago. As with our first stay at the resort, we were very pleased. The facility itself is excellent. This is a relatively new resort and we found no indication of deferred maintenance in either our room or in the common areas. The staff were excellent, friendly and very efficient. We experienced no shortages in either food or drink. We have no hesitation in recommending.

Amazing Resort!

This hotel resort was outstanding. The property grounds were so well-maintained and enjoyable to look at. Relaxing at this resort was so nice. The beach was incredible The food was good. The people so nice. Can't say enough. We have been to Cuba 4 times. I would definitely come back to this resort.

Nice view

The room is great with ocean view so clean , the beach so beautiful. The food is not good at all , so limited no variety and I saw cockroaches at the Japanese restaurant on my table and beside the food and in the wall. The people are so nice and simple and friendly

Mixed Experience - overall will not return.

This resort truly has all the potential to be a great one. When booking, I focused on the star rating, modern room aesthetics, food options, reviews, beach access, and pool variety — all of which seemed promising. While the property itself is quite beautiful, I encountered issues almost immediately upon arrival, particularly with accommodations. --- Night 1 – Room 1 I landed late (around 1030 PM due to a delayed flight), and the check-in process was quick and easy when I arrived at the [... read more] resort (around 11PM). However, as a solo traveler, I would prefer if the front desk staff didn’t repeat my room number out loud — a small but important safety detail. Upon entering the room, I inspected the beds (as I always do), and was disappointed to find the mattress in very poor condition — stained and overall unhygienic. Although the decor was modern, the room felt unkempt and worn. The safe also wasn’t functioning properly — only two or three buttons worked, making it unusable. That same night, I asked to be moved. Staff offered to show me the new room first — I appreciated that. The second room had a significantly cleaner mattress, so I agreed to switch. --- Night 1 (continued) – Room 2 This room was an improvement in some ways — mattress was cleaner — but still had issues. The bathroom light was flickering, the walls showed chipped paint and stains, and the shower/tub setup was problematic. Water wouldn’t drain properly (the stopper was stuck), and the shower head was leaking from the side. To make matters worse, I found two ants in the bed — and while I’m not particularly squeamish, that didn’t sit well. The next morning, I reported the issues. Staff responded fairly quickly: the lightbulb was changed, and the plug was removed entirely from the tub and left to the side — meaning baths were now off the table. I was then directed to customer service, who offered me another room. Since I hadn’t fully unpacked, I agreed to move again. This time I was told to hang tight, they would find me by the pool. An hour or so later I walked over to check the status - ran into the CS rep. She took me to the room I OK'd it as best I could in 5 min. She told me she'd meet me by my previous room we could go to the new one together. Somehow I needed up waiting for her for 20min only to find out she got tied up when I went to reception once again all my bags in hand. Waited down there for another 10min - then finally escorted up to my 3rd room. --- Night 2 – Room 3 This room finally felt stable. It had a clean mattress, a working safe, functioning lights, and a standing shower that drained properly. The overall condition of the room felt slightly better maintained than the others. However one common theme amongst the rooms was that the hdmi plugs did not work. This room also had an added bonus of a non-functional tv as it was flashing with lines across it. I hope to use the tv to watch Netflix at night before bed. No luck there due to that --- Night 5 – Still Room 3 By this point, I had tried two à la carte restaurants. The Japanese restaurant was excellent. However, the Italian restaurant (Casa Nostra) was a disappointment. The food was mediocre, but I wasn’t surprised. What was shocking: after finishing my meal, a cockroach ran across the floor from my table to another. Then, moments later, another one. I work in the restaurant industry — I understand these things can happen, especially in tropical areas — but these were not large tropical palmetto bugs. They were standard cockroaches, and seeing multiple in such a setting is unacceptable. I quickly left. Later that night, unfortunately, the roach theme continued — this time in my room. I spotted several (about 3–4) baby cockroaches, primarily around the bathroom and toilet area. At this point, I had no energy to settle for another infested space. --- Night 6 – Room 4 (The Level – Adults Only) The next morning, I returned to customer service. As I approached, a woman at the desk immediately said, “There’s a line” in a rather dismissive tone. Already frustrated, I decided to speak with my Sunwing/Nexus rep instead. She was receptive and friendly, and after hearing everything, she accompanied me to customer service and went directly to the manager. He apologized and finally offered an upgrade — something that perhaps should’ve happened days earlier. I gathered my things and was escorted to the Level Adults Only section. --- Nights 6 & 7 – Room 4 This room was a clear upgrade — cleaner furniture, a better-maintained bathroom, nicer amenities, and better pool and beach access. But sadly, the roaches remained. That first evening, I returned to find three more — one by the toilet, one by the safe, and one near the coffee machine. I used up an entire bottle of body bug spray over the course of this vacation. I kept my belongings packed tightly in my suitcase and did my best to enjoy the beach and daytime activities. Unfortunately, on my final night, I encountered a large cockroach near the toilet — this one with a visible egg sac. I managed to flush it after spraying it with bug spray. Just when I thought I’d seen the worst, I turned on the lamp near my bed to head to the bathroom — and there it was. Another large roach on my nightstand. That was it. I didn’t sleep a wink. I left the lights on all night, and the room reeked of bug spray. Any sense of rest or relaxation this vacation was supposed to offer was completely gone. I have never written a review this long in my life. I truly wanted to enjoy this trip — and the beach and daytime experiences were wonderful — but repeated sanitation and pest issues made this stay incredibly disappointing. With the right investment in room upkeep and pest control, this resort could be a standout. But until those basic standards are addressed, I cannot recommend it.

Great Resort & Service

The one week vacation was fantastic. Let me give a shout out to Dario the general manager at the resort. Extremely friendly and polite, he ensured that we had a great week at the adults only section. I found the food to be 10/10 for cuba, we had restaurant reservations and it was spot on. we actually had filet mignon that tasted outstanding. The hotel was busy but they have many sitting areas in the shade, lots of restaurants and bars. The most important is that the beach strip where t [... read more]he hotel is located is just heavenly, you do forget about this world when you are there. Thank you for all the staff at the adult only Melia, each and every one of them made us feel welcomed and heard.

I expected more for the price

Great hotel rooms and sights perfect maid was perfect also few issues taken care of but one that was not handled properly lady was rude.Grounds and beach fabulous Snack bar lia staff exceptional they were all great Real bad issue the food as no real eggs just liquid eggs no sausages or potatoes..I only saw hash brown pucks in the morning and hard like pucks to eat food is below average considering we spent near 5 grand for 2 Melia you need to do better with that aspect like other hotels much ch [... read more]eaper than yours provided unfortunately wont be coming back..We have been to Cuba at least 20times 3 stars to 5 and this was not up to a 5 star

Great Resort!

Great service, very friendly staff, place is amazing. we have enjoyed our stay in the resort, lovely people, great weather and many activities every day on the beach and in the evening as we have many entertainment stations in the hotel between singing, dancing and lots more. Love this place.

Excellent resort

Just returned from Melia, level up family. Week was perfect. Weather was 34^ It was great! Food was good. Al la carts were delicious. Beach was incredible. Rooms are very nice. My only concern was my phone didn't work so we couldn't take advantage of the room service or contact concierge. We feel we didn't get the full advantage of the level up service.

A decent resort

Nice beach, red flag most of our week. Food not great, no pizza bar , minimal French fries, a la carts not the best, booze would be a 3 star. Lots of food, just not great food. No need to upgrade to level. Save yourself the $$

Best Resort in Varadero

My family and I had a great time at this resort. The grounds and facilities were well maintained and always clean. The staff were helpful and kind. The beach was breath taking!!! We will return again.

Amazing resort we loved it

Whatever I say about this hotel is not enough, THIS IS AMAZING. Staff are so friendly and kind. Food was excellent no shortage at all. Rooms were clean and pools were well maintained.. beach was absolutely gorgeous ?

DONT PAY FOR LEVEL

I paid for the level thinking I was going to be in adults only. This did not happen. I was in the family level instead. I am not the only person that felt the advertising was misleading for this. Being on the Level means you have access to a 24/7 concierge. This means you can order room service and have it delivered to you free of charge. My phone did not work all week so I never did receive room service. I also did not have one drop of hot water the entire week. Every single day I went and repo [... read more]rted it to. “Jonathan”. And every single day Jonathan said he would get it fixed. This never happened. No one came to my room to fix anything, this is extremely frustrating as I was there by myself, my patio doors never locked. The first night I got there was at 10:00 PM. Nobody explained where the food courts were, where I could eat, nothing. So I did not eat until the next day when I found it on my own. My patio door did not lock. The first night I got there I went through four different rooms to try and find a phone that worked and a patio door that locked. Finally after 11:30 at night I said just put me in a room and I will take care of this tomorrow. No one ever contacted me to follow up. I figured out on my own where the eating restaurants were, but I still don’t understand why.” the level.” is so special. I paid for room service and I paid for hot water and I paid for my safety. None of these things were met the whole week. I was there no matter how many times I complained about it. In fact, I was given dirty looks as they saw me coming up the hall. I don’t think it’s too much to ask, if they cared, to follow up, as I was extremely concerned and upset at the condition of my room. Also, you’re supposed to have a person serving drinks at the beach, I was at the beach almost every day, and not one person ever offered me a drink. That also is included in. “ the level.” I will never stay at this resort again. I don’t know why Jonathan is paid to work there as he is doing a terrible job. There is an infinity pool that you are allowed to go for one hour, once per week. They explained this was absolutely a stunning experience offered with “ the level”. I went to this amazing experience and took 30 seconds to look in this infinity pool and all I saw was murky water and sand and filth. You could not even look out the glass barrier as it was so dirty. I know this sounds like I am coming down hard on this hotel, but all I want it was what I was promised. I don’t think, asking for a locked patio door, a working telephone, and I would even settle for warm water instead of hot; but I did not even receive that. My two daughters were supposed to go on a sisters trip to the same hotel on 17 April, but I told them to cancel and go somewhere else. I haven’t even heard back from the hotel as I put in a complaint. FALSE. ADVERTISING.!!!! Don’t waste your money. they have not heard the last from me.

Outstanding resort

From booking with Danielle from trip central to getting on Sunwing airlines to arriving at Melia I cannot ask for a better experience. I have booked with trip central many times and let me tell you our agent is second to none fast service made the process of booking very easy. As for the resort well this is our third visit to the melia and in my opinion there is nothing else that compares in varadero cuba. From check in to check out first class. From the rooms to the bars to the food if you  [... read more]can find better I would be surprised. We traveled with family and it was there first time to Cuba I will just say they are already looking to book next year at the melia. The staff I just can’t get over how they remember you and it’s Hugs and how are you and welcome back. I have nothing better to say if you are a first time traveler to Cuba book with trip central and book melia international adults only junior suit ocean view.