Our Verified Customer Rating 3.9

Our Verified Customer Rating 3.9

(232 Reviews)

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Kat.U  - 

Verified Purchaser

Nice resort

We were among the last vacationers leaving Cuba Feb 2026. We feel for all the employees there and hope we can go back next year. The Grand Aston has one of the nicest beaches we've ever seen. Everything at the hotel to the last corner was clean and updated. Landscaping is amazing. We had a garden view room, that's the least expensive we could get, since we don't spend much time in the room. The room was specious with a balcony, a comfortable bed and a huge shower. It was cleaned every day but [... read more]

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Private  - 

Verified Purchaser

Beautiful resort

All staff work very hard to please all patrons. Service is impeccable. Staff friendly and helpful. Grounds and pools are well kept. Staff always willing to find a lounge chair for us on beach or pool. Entertainment staff are very energetic and enthusiastic and work very hard to include and convince patrons to participate..Food was plentiful and tasty.. Exceptional staff in buffet and al la cartes . In spite of all the hardships to the Cuban people at this time, they remain very dedicated an [... read more]

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Chrissie  - 

Verified Purchaser

Simply amazing

I loved the hotel! The people are great and the rooms are very clean. The only downfall was the layout of the buffet, which created unnecessary backlog. The food was very good for Cuba and the a la cartes were excellent. Thanks for the fabulous stay. I want to go back when things settle there.

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Farrell  - 

Verified Purchaser

Great family resort

The staff were fantastic with our 11 month. Old baby they went.above and beyond. Food good ,drinks good no shortage at all supplies were good ,room was clean bright and the resort is very walkable with a baby

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Matt1992  - 

Verified Purchaser

Great resort!

Great resort and very friendly staff. Traveled with two kids ages 1 &3 and they had a blast! Best beach i have ever seen! Very minimal rocks, white sand, clear water with lots of huts and chairs. Kid pool has a walk in pool which was great for the 1 year old. Biggest problem was buffet. Food was good and they always had different options. Issue was with the hot tables. It would be a 30-45 minute wait for the pasta station and other stations which is an issue when you have two kids under 3 [... read more]

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Jaki  - 

Verified Purchaser

The best we have seen of Cuba so far

Honest Review January 23 - January 30 2026 Location is great, in that you are 30 min ride from airport to the resort, but you are not near anything else. Closest city is Moron and it quite far away. Exploring anywhere off resort is not close. The resort itself is newer, not rundown, is clean and laid out nicely. The beach was beautiful. Very gradual slope into the ocean, perfect for young children to enjoy the ocean. We saw no jellyfish, and shells are easy to find and pick if you are [... read more]

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Happy Traveler  - 

Verified Purchaser

Great Resort

Had a fabulous time at this resort! Staff was exceptional (especially the pool staff, always willing to find you a chair), rooms were super clean and food was OK…remember - you're in Cuba ;) Will definitely return!!

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Private  - 

Verified Purchaser

Not what I was expecting

Most amenities were closed. The hours stated for the gym opening, the store etc were always mixed matched never opened when they were suppose too. The Al a carte most of them were closed, toro was closed there were a bunch of features not running. There were major shortages and our room was never stocked. Not once in our whole vacation even after asking and tipping. They had almost no soda, no variety and the meals were terrible. I am not one to complain but it made our stay very hard. There [... read more]

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TorontoTraveler  - 

Verified Purchaser

Perfect Family Vacation - Kids Loved Every Moment!

We just returned from the most wonderful family vacation at Grand Aston Cayo Paredón Beach Resort, and our daughter had the time of her life! This resort is absolutely perfect for families. Our daughter was entertained from morning to night. The kids' activities were incredibly well-organized with the animation team always ready to engage with the children. She made new friends, participated in beach games, enjoyed the pool activities, and attended the evening shows which she absolutely loved [... read more]

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Micky67  - 

Verified Purchaser

VIP was the way to go!

We booked a quick vacation. Wanted Sun and cheaper option. We gave up Cuba Varadero 10 years ago, but love the beaches and people so thought we would give Cuba a try again. We tried to upgrade with Trip central to VIP and were told to ask when we arrived. We paid an extra $60.00 a day per room USD but it was well worth it. It is an Adults only area with your own pool, portion of beach and your own club house and restaurant to order what you would like, (limited menu but still nice option) This s [... read more]

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Private  - 

Verified Purchaser

Clean resort with amazing beach!

The hotel is very nice and clean. There is a nice area to walk. Hotel is close to beach. Beach is long and has many sunbeds and thatched umbrellas. Staff is friendly. However, only one elevator was working at the hotel. They provided very limited toiletries: only one very small shampoo and shower gel for the whole week. There was not enough space in lobby for evening shows and parties. There was not enough sunbeds at the swimming pools. And there were huge lines for everything: food, drinks, tow [... read more]

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Private  - 

Verified Purchaser

Great Resort

I had booked Ocean view and requested a quiet room on one of the top floors. The room was clean and everything in working order, and a spectacular view of the garden & pools down below, unfortunately also heard the late night parties in the bistro down below. The staff is friendly and the food is standard for Cuban cuisine. The beach allows for a long walk, however, 1st week of January was very windy with white cap waves coming in, and subsequently a bit cool. The pools and gardens are inspec [... read more]

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Adriana  - 

Verified Purchaser

Great resort!

Good value for the money. Very busy resort, lineups everywhere. Food and accommodations were good. Stunning beach with lots of shade and beds. Drinks were decent, lots of rum but not great cocktails . Overall I would recommend this resort for the lively atmosphere and location(20 minutes to the Cayo Coco airport) and of course for the AMAZING BEACH and Cuban people.

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Private  - 

Verified Purchaser

Mixed reviews

- Property itself was beautiful. Great beach…pools, etc. - rooms were fine typical hotel rooms, although ours didn’t have hot water all week - lineups were out of control…although we were there over Christmas break so I’m sure that factored in - food was plentiful but not always good - I would recommend but not without explaining some of the issues - best way I’d recommend it…it’s a really good resort for a 4-5 day trip…not as good if you’re there 7 days

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Salyani  - 

Verified Purchaser

Disappointed!!

Room for 4 a little Small. No Microwave. Fridge wasn’t working. Food was unacceptable. Only Seafood was Mussels. No Crab, Shrimp, or even properly Cooked Fish. No Fries, or any potato dishes. No activities for kids. No Entertainment program for Adults. Only entertainment was song & dance for 6 days. Non-Alcoholic Drinks were sub-standard. Pool water was cold. Not enough Towels. Poor sports equipment.

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Private  - 

Verified Purchaser

Amazing resort in the middle of a swamp

Pictures perfect on the out side mosquitos by the billion the water services is poor specially hot water cheap in room furnishings useless tv the materass is very bad uncomfortable chair to seat on ,the vanity is a joke ,kids and short people will need to seat on the countertop to brush their teeth

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Private  - 

Verified Purchaser

Worst Resort Ever

The scenery was amazing. There's no customer service, they don't know the meaning of that yet they want you to tip them in US/CAD. The doctor on-site will only take cash in us/cad. The waiters at the bar ignore you if you want coffee and are extremely rude. BTW, they don't have Coca-Cola if you want diet coke or any type of coke. They're also racist if you're not white or Latina. I will never go back to Cuba at all.

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Maryan Mahboob  - 

Verified Purchaser

The best resort

It was vary good resort I love it and i will go back vary soon . the food was good . the beach was Amazing i did not belief that beach was that match beautiful the pool was vary good the whiter was so so good actually i wanted to stay more that is way i want to go back on January 2026 for sour .

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Tracy74  - 

Verified Purchaser

Beautiful Resort

Grand Aston is a very nice resort. Very up to date, spotless, the grounds are very nice, neat and tidy. The rooms are nice and also very clean. The beach is beautiful and pools are clean. The staff are awesome especially Yoelbi and Jose in the Lobby bar, great young men. Very friendly and love to make you laugh. The food was pretty good (it's Cuba) but lots of choices. We will return.

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LoveCuba  - 

Verified Purchaser

Cuba\CayoCoco\The Grand Aston Cayo Paredon Beach Resort

Hello Tripcentral. Thank you for the opportunity to provide feedback. The Grand Aston Cayo Paredon Beach Resort is a general purpose 4Star OK resort. Knowing the limitations \ restrictions placed on Cuba the resorts have a hit \ miss presentation. First the Good: Very family oriented, providing baby services for parents and 2 child pools that the kids can play safely. In the evening lobby turns into a playground for the kids for the firsts few hours. No problem with the room service,  [... read more]

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