Ocean

All was extra. Above our expectations!!!!!!! No complaints!!!!!! Service was amazing!!!!!!!!!!!!!! Food was very good.!!!!!!!!!! Excellent experience!!!!!!!!! We would like to vacation again in the same resort.

7 days all inclusive vacations

The resort lacks entertainment at night after dinner this place is dead only 3 shows during our stay, When you pay for a 7 days all inclusive vacations this term of 7 days, is not correct, On the last day we were told my AirTransat staff to be at the Lobby by 6:00 am to check out to be picked up at 6:30 am, so how much do you enjoy your last day when you have to leave that early. The original departure time was at 7:35 pm so what changed?

Beautiful Resort!

I loved it! Everything was clean and in good condition. The staff were very attentive, helpful and kind. The food was actually much better than I expected too! The beach was gorgeous and the service was top tier, I would highly recommend!

True 5star Experience

Stayed Aug 9-16 2026 at Ocean Allure Costa Mujeres and it was THE MOST AMAZING EXPERIENCE RESORT VACATION EVER! Absolutely stunning design every single detail well thought out! Other resorts need to take notes! The hospitality of every single employee was truly humbling and made the vacation that much more special but the special mention must go out to the FOOD!!! Most amazing cooks and the variety! Beyond impressive! Thank you Ocean Allure Costa Mujeres for such a wonderful experience! Looking [... read more] forward to returning:))

Great experience at Ocean Allure

We had a great experience at Ocean Allure. We have stayed in Costa Mujeres before at a family resort, but this adults-only resort felt like a much better value for the money at a similar price point. We booked the Prestige package because I was concerned about dinner reservations since there is no dinner buffet. However, the resort seemed to be operating at about 60% capacity, so we had no issues getting into any of the à la carte restaurants. But we probably could have booked the regular packa [... read more]ge and enjoyed the resort just as much. The food and drinks were excellent. The breakfast and lunch buffets offered a wide variety of options, with hot food that was actually served hot and tasted great. There was a nice mix of local Mexican dishes and more traditional European-style selections. The à la carte restaurants were outstanding. You could order lobster and high-quality steaks at most of them, which was a pleasant surprise. The alcohol selection was excellent, even with the regular package. Each bar had its own signature drink menu, which made it fun to try something different. Of course, the bartenders were also happy to make or customize any drink you wanted. The beach bar had a great selection as well. There was some seaweed along the shore and in the ocean, but it wasn't nearly as bad as in other parts of the Riviera Maya, so we were still able to enjoy swimming in the ocean. The pools were beautiful. During the summer they were naturally quite warm, but the large activity pool had the most comfortable water temperature. As Prestige guests, we received a complimentary one-hour visit to the spa, where we enjoyed the sauna and hydrotherapy circuit. It was a wonderful experience. You can also book massages, and Canadian guests can request a receipt to submit to their insurance provider, as the therapists are RMT registered. Every employee we encountered was friendly, welcoming, and incredibly hardworking. The resort was kept spotless, and we frequently saw managers walking around with staff, making sure everything was well maintained and addressing even the smallest issues. This isn't a large party resort, but there are plenty of activities during both the day and the evening, making it a great choice for both younger and older adults. We absolutely loved our stay and hope to return in the fall!

Awesome experience Ocean Allure Costa Mujeres (5 stars!)

Our last-minute trip turned out to be the perfect 3 days and 3 nights getaway for my partner and me at Ocean Allure Costa Mujeres. First Impressions: The lobby looked and smelled incredible, which immediately set the tone for a relaxing stay. We were welcomed with mocktails, which was a really nice touch. The only downside was the immediate upselling during check-in - staff strongly encouraged us to upgrade to Prestige/Premium packages and pushed a breakfast discussion even after we poli [... read more]tely declined. Aside from that, the check-in process itself was smooth and efficient. Food: All-inclusive resorts sometimes get a bad reputation for food, but we were pleasantly surprised. Buffet Los Corales offered a wide variety of fresh and flavorful options for breakfast and lunch - definitely check out the fresh fruit section! The coffee shop also became part of our daily routine thanks to the friendly staff and excellent lattes. The à la carte restaurants were overall very good. Our favorite was Margarita for Mexican cuisine, while the Steak House was another standout. Our least favorite experience was at La Locanda (Italian), where we encountered an unusually rude server who incorrectly claimed ginger ale was only included with a Premium package. The risotto there was also meh. Suites: We booked an ocean-view suite, and it was beautifully decorated, spacious, and very clean. The only issue we experienced was inconsistent hot water regulation in our room. A very minor nitpick, but the towels and robes felt rougher than expected for a 5-star resort. Resort Amenities: Although we didn’t participate much in the resort programming, we thoroughly enjoyed the lazy river and swim-up pool bar service. The oceanside loungers and furniture also felt clean and well-maintained. Verdict: Highly recommend! It was our first time visiting Cancun and our first time staying at a 5-star resort, and Ocean Allure Costa Mujeres definitely impressed us.

Very nice

The resort is very new so is clean and well maintained for obvious reasons. The staff were friendly and always willing to help. Not so sure the Pristige package was worth the extra money. Never ever saw one of our two concierges. Just spoke through messages. The fact that there is no dinner time buffet available thoroughly put me off. When I go on a vacation to get away and relax, I don't want to have to worry about which a la carte I'm eating dinner every day of the week.

Ocean Allure

The resort itself was beautiful interior design was lovely exceptional lighting choices (some dinning rooms would benefit with dimmers). The bad news was the food mostly bad except for the privileged dining and the Italian was better than average but the Japanese Mexican seafood was really bad. Shame shame since the resort itself was so lovely.

Ways to go until its five star

My best friend and I just got back from this resort and its definitely not five stars. The five stars are coming from people reviewing certain employees like a bartender or a pool server or a waiter definitely not from the resort itself. When we first arrived we were excited and decided to upgrade to a swimup room then later that night we realized we payed almost three times what it would of been if we had done it online. The price was actually 65 more than the privilege swimup room. We went t [... read more]o the management team i do recall the one persons name which is Ramone and he just basically said it was what it was. We just wanted what we payed for but he offered us no compensation whatsoever. I told him we would warn everybody we met there and were going to rate them a one star he said yes thats fine. That was a really crappy way to start our vacation feeling we got ripped off. We went to the buffet three times had to wait extremely long for someone to pour us water and take our drink order. The food was totally a hit and a miss the Mexican restaurant was good and we liked the hibachi one. It took us about three or four days in to find anyone who was able to switch or large Mexican pesos for smaller denominations so it made it hard to tip. There were some employees who made our trip somewhat enjoyable and that was our pool server Betina and two restaurant servers Carlos and Reuben and biggest shout out to Christopher our concierge who went out of his way to help us out when needed. Would we go back to an h10 resort by the way we were treated by the front desk manager I highly doubt it.

Recent visit to Oceans Allure Costa Mujeres

This resort is fairly new so maybe some kinks are still being worked out, however my biggest disappointment were the restaurants. Firstly the buffet was not available for dinner. The a la carte restaurants were very busy, causing wait times no matter what time you went there.Once inside the servers were run off their feet, to the point where they were unable to provide proper service to their customers. This made for an unenjoyable dining experience.Another point I want to make about the food is [... read more] the quality of the various dishes is very poor and the size of the portions is very small particularly the Tappenaki Restaurant, the was ridiculously small. Aside from that the grounds of the resort were tidy, however near the pool areas there were not enough washrooms.

Ocean Allure

The hotel needs to decide what it wants to be. It went from foam parties to an events coordinator screaming aggressively coming to the privilege pool screaming “wakey wakey” trying to get guests that are relaxing to come over to the main pool. It was so offensive. We paid over $8,000 to be there. We assumed at an adults only resort it would be more cultured. The hotel vibe was like a 3 star party hotel. The beach is not very good either. It’s very narrow, lots of seaweed that they don’t cl [... read more]ean unlike secrets next door which had a tractor out daily cleaning the beach. And the bathrooms on the resort. It’s shocking that it passed code. There are 3 large pools and no kidding, 3 bathrooms with 3 stalls in each. So that’s 9 toilet stalls for a hotel that occupies 600 guests. How is that sanitary? The food was somewhat hit and miss. Most of it was good quality but it was ruined by a horrible fake butter taste on everything. They use soya oil. That’s all I could taste in the food whether it was the mashed potatoes, baked good etc. They make a delicious lobster tail on top it with fake butter. What a waste! We booked a Master Oceanfront privilege suite. The top level. The butlers were useless. They didn’t get to know us at all. It was the basic daily text. Nothing personal about it. Just a blanket text of the hotels daily activities. Our room apparently because of its location took 15 minutes to get hot water. The room was clean and beautiful otherwise. And the worst part…. Is the pushing of timeshare. Disgusting. As soon as you come in they hand you over to someone who pretends they are there to make your experience better. They invite you to breakfast so that they can get you to listen to a 4 hour sales pitch to buy into their ridiculously overpriced timeshare scam. There were 4 Canadian couples that were fed a bunch of alcohol and then convinced to buy into the program. I ended up meeting them and they were so stressed about buying into the program. I informed them there was a 5 day cool off period. All of them then cancelled with clear minds. It was so disgusting I would NEVER recommend this resort. There are way better places to go to in the Cancún area for a much better price and service.

Amazing Resort

What a beautiful resort. Well laid out, everything was easy to find. Loved the lazy river. Staff were very attentive and eager to help you. The food was great, loved that you didnt need reservations at all the restaurants. Just the steakhouse and the Japanese. So much to do if you wanted to ( cornhole, bowling, karaoke, nightly shows)

Fun time

It’s interesting there is no buffet option for dinner but we do like the option to get a beeper and sit in the lounge socializing till it goes off. For some reason the sports bar and bowling area were kept at freezing temperatures cold enough to need pants and sweaters? Pools were kinda cold too Check in not the best for non privileged All in all pretty good resort

Wonderful vacation

This adult only resort was really very nice. Our stay here was great. The food was very good. Staff very helpful and friendly. Lots of activites if you wanted to do them. Met some great people. Beach had some sea weed but not that bad. Beach bar with swings very fun. Our swim up room was great. Very new and clean.

A beautiful part of Mexico

This is a new hotel. Nice wide open spaces, lots of outdoor space as well. Everyone was pleasant. Lots of staff. If you are looking for a quiet , smaller size resort, this is nice. If you are looking for a true privilege experience- there are lots of places in this price range with better services.

Great new Resort.

Stayed Feb 23 - March 4th 2026 Ocean Allure in Costa Mujeres is new facility approx. 1 hr drive from the Cancun airport. Typically with a few drop off's to other resorts along the way. Check in was 10: 30 pm. Since we were the only ones arriving at the time, it was quick and efficient. We were up graded to a swim up first floor room junior suit. Room was clean, well stocked with towels amenities etc. mini fridge stocked everyday...pools we large, clean and temp was ok. Beach was on red fla [... read more]g everyday except one, so was a bit wavey and there was plentiful seaweed in the water and on shore. The sand was clean with no shells or corral/stones as was the walk into ocean. There plentiful beach chairs at both the pools and ocean. lots of umbrellas at pools and palapas at the beach (could be more though as went quick ) beach was long and can walk for as long as you would want and was perfectly safe. there was always entertainment and activities at the two main pools. Bowling and pools tables were fun. we played pickleball on the three courts for the first time and had a lot of fun...there was tennis also available. Food: coffee shop amazing. Bar were plentiful throughout the resort and drinks were good. Morning and lunch buffets were available with food being plentiful and good variety . never had a problem fining something different of good. However at night there was only A la carte available . There was five restaurants (different themes) and only four were open each night as on a rotating days one would close each night. This did create some long waits and travellers getting very upset and angry over waits....it was not an ideal situation and a lot of talk about it during the trip. they missed the boat there defiantly. We did hear they were short staff so hopefully for the resort they open ng the buffet at dinner and alleviate a lot of pressure on the A la cartes. This was our only complaint we could find ....workers were very friendly and more than willing to help with any needs or just to talk. Bottom line..great new resort..dining needs some work

Beautiful Brand New Resort with Fabulous Staff but getting a table for dinner can be a challenge.

We were a multigenerational family of eight looking for a resort that offered something for everyone: one 80-year-old, four people in their mid-fifties, and three university students. Our criteria were fairly specific: Not too big, so our 80-year-old didn’t have to walk long distances, but not so small or quiet that it felt sleepy Some action and energy, but not a full-on party resort A beautiful beach A newer hotel Reasonable price within our budget This hotel met all of our requiremen [... read more]ts and came in at the lower end of our budget. What We Loved: There were so many things we really enjoyed about this resort. The Rooms The rooms are new and gorgeous. The Layout The resort is a great size — not too big, not too small. I especially liked how most of the restaurants, café, and ice-cream shop are grouped together like a little “main street.” The landscaping, however, felt a bit underwhelming for a hotel of this quality. The Beach The beach is large and beautiful. The swing bar was fun, and the beach service was good. There were always fresh towels available at the pool. The Staff The staff were incredibly hardworking, friendly, and often very funny. Activities There was a good range of activities that suited everyone in our group, and the resort app worked well for tracking them. Drinks & Entertainment The drinks were great — we especially loved the lobby bar. The 7:00 p.m. entertainment was a fun way to start the evening, and the fire show was spectacular. Special Mention Bettyna deserves a special shout-out for rescuing us with much-needed drinks at the reception desk when we arrived at 1:30 a.m. after a very long journey. Food Overall, we thought the food was excellent. There were a few overcooked or cold meals between the eight of us, but on the whole the food was very good. The buffet was the best I’ve ever experienced at an all-inclusive resort. Unlike many buffets where the fruit and vegetables are bland and uninspiring, everything here was incredibly fresh and flavorful. There was fresh fish, steak, prime rib, and a wide range of sauces and options. The Biggest Negative: Getting a Table for Dinner Our only real negative about Ocean's Allure was the difficulty of getting a table for dinner. This was my sixth all-inclusive resort, so I’m familiar with the typical reservation challenges. Usually, however, you always have the buffet as a fallback option. At Ocean's Allure, the system of “reservation-only” restaurants combined with “first-come, first-served” restaurants didn’t work well for us. Reservation-Only Restaurants All reservations (unless you are Privilege guests) must be made through the app. We were a group of eight staying in four rooms and couldn’t figure out how to book everyone together through the app. On our first night, someone at guest services kindly helped us book a table at the Hibachi restaurant. However, on night three we went back to guest services for help booking the steak restaurant, and they refused to assist us. They told us each room needed to make its own reservation through the app and that they would try to seat us near each other. We understood that a table for eight can be challenging and even offered to split into two tables of four, but guest services still refused to help. Note for large groups: This resort made very little effort to accommodate our group. Even when two tables were beside each other, we were not allowed to push them together. First-Come, First-Served Restaurants Blue Moon Our night here was unfortunately a bit of a disaster. We were told the wait would be 45 minutes, but it ended up being 2.5 hours, even though there were empty tables visible the entire time. After 3.5 hours from the moment we put our name on the list, our food arrived cold, and one of the dishes wasn’t what we ordered. The wait staff themselves were friendly, fun, and clearly working extremely hard. The restaurants simply appeared to be understaffed. Summary By the middle of the week, getting a table for dinner had become something that genuinely stressed us out. We loved most aspects of this resort and felt it offered great value for the money, but something needs to change in their dinner reservation system. We’re currently discussing whether we would return next year, but we’re unsure if the dinner situation is worth the stress. It would also be nice if the resort made more of an effort to accommodate larger groups instead of making them feel like a burden.

Above and beyond

this hotel was amazing very well laid out the food was second to none the staff were super sweet and very attentive most definitely recommend and retuning the main lobby is very welcoming and relaxing

Wonderful Mexican Resort

The Oceans Allure is a very nice and upscale resort. The staff are wonderful and the food was great. You really need to try the Italian place and see if you can get Wilburet as your server. This guy is friendly, humorous and professional. Antonio at bag drop another beauty. He can’t do enough for you and has a great personality. Mikes coffee is delicious and the vibe of the resort is uplifting.

Ocean Allure vacation Feb 18-25, 2026

Lovely hotel, rooms were well appointed. Very friendly and helpful staff. Had a few challenges trying to making reservations for dinner. The French restaurant was amazing as well as the beach restaurant. There was great areas to sit around the pools. All in all it was a fantastic vacation.