Iberostar Waves Dominicana: Repeat customer

I have stayed at Iberostar hotels number of times. Generally speaking, our overall experience has been great. However this time, I found the breakfast was not as good as I have always expereinced. Choice of fruit was less than satisfactory, bacon trays were empty at both ends of buffet, service was not as good, coffee served at the table was cold. Tables were not cleaned and cutlery not setup promptly. I had some time spend a bit of time looking for a clean table.

Iberostar Selection Varadero: Amazing Resort

This our third stay in resort. Everything was exceptional: great, well maintained grounds, clean rooms made every day, great selection of the food and drinks. Every day enogh drinkable water supplied in the rooms. Smooth and seamless check in and check out. Something that makes this resort really exceptional is the staff, great people in the restaurants, bars, grounds, maids. We stayed in many resorts in Cuba but never experienced such great service. Beach is amazing, plenty of beach palapas, w [... read more]ell packed send allowed to run along few km of the beach. It is hard to believe you can find better stretch of the beach for morning run, barefoot or in running shoes.

Iberostar Origin Laguna Azul: I recommended it to a friend

The hotel beach was beautiful, and the staff were very friendly. One of the waitresses at the restaurant seemed to have limited English and wasn't very patient. Every activity was wonderful. Thank you to everyone! It would have been even more perfect if the menu had been changed for the 8-day stay.

Iberostar Coral Esmeralda: Great Adult Vacation Spot

Room options offers include huge rooftop suites, ground floor swimout suites, pool views on 2nd floor or rooms facing mangroves. We opted for swim out (first time) and loved it. There a 7 x 3 story buildings and the grounds and walkways were well maintained. From the Adult Coral resort you have full access to the adjacent family resort with its various pool and restaurant features. This way you can opt for the excitement of The Esmeralda or the relative tranquility of The Coral. The overa [... read more]ll experience with food and beverage was good. Not much in the way of salad or fresh fruit the week we were there but whatever they have is yours. The staff were all amazing; the genuine friendliness of the Cuban people is second to none and the professional demeanor of most every staff member was a treat.. Ariel, our butler was truly awesome. He made a la carte reservations look easy and was the go-to guy for any and every detail. Can't say enough good things. Caesar was the food and beverage team lead and again, can't say enough about the fabulous effort to engage every guest. The entire team made our stay wonderful. Dairon, Armando, Lady, Axanay, Leonel, Yari, Yas Nier, Jimmy and Joseph the piano man. OMG, there are more... sadly too many to mention everyone who made our stay outstanding.

Iberostar Selection Ensenachos: Very poor experience

Arrived Monday November 3 and it took us awhile to figure out this huge resort, it is layed out nicely and the beach is absolutely stunning... That's where the good ends .. When we got into our room we sat on the mattress and could feel the springs which made for terrible and uncomfortable sleep every night...the toilet did not flush properly even after maintenance came to the room and apparently fixed it...that was horrible. The food selection was terrible as only 1 buffet was open and they s [... read more]erved the same food everyday and the food selection was very limited....we payed for 3 a'la carte meals in our package and because everything was closed we did not get that option that we payed for and nothing was ever offered to us to make that right, so kind of feel like we got ripped off that way. Overall it wasn't a great experience but hard to deny that the beach was simply amazing. Not sure if we will return to this resort....A LOT has to change for that to happen. I would say book at your own risk and hope for the best... It's Cuba and nothing is a guarantee

Iberostar Coral Esmeralda: Amazing relaxing resort

Iberostar Coral Esmeralda was a quiet, well appointed resort with wonderful attentive staff, managed daily by a “Professional Butler” named Ariel. The food was typically Cuban with enough variety to feed a normal appetite. Our swim up unit was close to all amenities and minutes away from the larger family orientated Esmeralda next door. Highly recommended. Ask for building number 3, swim up room. Note, that it is 75+ km east from Cayo Coco airport on a somewhat rock & roll road across the caus [... read more]eway’s, but well worth the trip.

Iberostar Waves Cozumel: Lovely resort

Overall we enjoyed our two weeks. Pools excellent, easy to secure loungers, beach ok for walking to the left only but could not enter the ocean due to wide stretch of coral. Could walk off diving pier to swim and do some snorkeling. Entertainment was first class with their own staff singing and dancing with no lipsyncing. Staff all helpful and very friendly We rate the food options as very good with just a couple of hiccups eg no bacon available most mornings Bar service and cocktails were v [... read more]ery good Ambience is incredible as resort is situated in a beautifully landscaped jungle setting. Rooms are all one story or two story 4 room buildings. Rooms overall were very good

Iberostar Origin Laguna Azul: Absolutely Terrible

The star rating for this hotel needs to be updated to a 1 or less. We had to put a $15 deposit on our credit card for each pool towel, and when we went to get them, there wasn’t a single towel available. No hot water to shower, no 24 hr snack bar available, water is filtered and refilled into dirty glass bottles. There were cockroaches on the pizza/bread station table. The only good part of this trip was Heidi the Sunwing rep. She helped us to switch hotels the day after we arrived. Otherwise w [... read more]e would have been on a flight home.

Iberostar Waves Punta Cana: Amazing resort

Everything was as expected or exceeding our expectations. Hotel clean, wide room, Hot water and a lot of pressure in the shower, nice beach, a lot of activities and animations, exceptionnal gym, great food variety and quality, hotel crew members very nice.

Iberostar Selection Esmeralda: Quick birthday trip to Cayo Cruz

This resort had just what we needed for a short trip to celebrate a birthday- a good selection of food and beverage spots, and we enjoyed both pool areas. Weather was fantastic. We upgraded to an ocean view and are very happy with that decision- room was spacious and clean. Sadly, lots of seaweed during our visit cut or beach time a little short! Would recommend for a quick beach getaway out of Toronto.

Iberostar Waves Costa Dorada: Very good resort

Pool: 8/10 Facilities: 8/10 Buffet: 8/10 Beach: 7/10 Rooms: 7.5/10 Bars: 10/10 Excursions: 4/10 Concierge: 2/10 Staff: 10/10 Please drop the pressure time-share sales. Rooms are good but the views are poor. Excellent service from the staff.

Iberostar Selection Paraiso Lindo: Amazing Family Resort!

After staying in several different all inclusive resorts in Mexico, this is by far our favourite! We will be back! The resort was super accommodating to our family, including infant. The beach was pristine, and they had great activities, suitable for all ages.

Iberostar Selection Playa Mita: Beautiful resort

The Iberostar Playa Mita is a gorgeous resort, right up there in the best I’ve been to. The grounds are impeccable, the food is very good with a huge selection for every possible taste . The pool has the most amazing view of the ocean right in front of it, and the entertainment staff do a great job keeping everyone entertained throughout the day. Rooms are ok, they’re showing signs of aging and the bathroom could use an update but are they functional ? Yes. The beds were actually extremely c [... read more]omfortable and the pillows plush and firm. A/C worked flawlessly. The staff definitely work very hard to make sure you are 100% happy all the time. A quick 20 minute Uber trip into Sayulita makes getting off the resort easy and fun - definitely go check it out! All in all, a great choice for a nice vacation.

Iberostar Selection Paraiso Lindo: Stunning Resort!

I honestly cannot say one bad thing about my stay at the Iberostar. Service was great, and everything in between! All the entertainment, cleanliness, service, I would 100% recommend to anyone :) Had an amazing time!

JOIA Rose Hall by Iberostar: Friendly & beautiful

The resort was beautiful, met a wonderful lady worker, her name is Sherylea, she treated us like family !! Due to hurricane Melissa we didn't get to experience the full experience of the resort. Definitely on list to return one day

Iberostar Waves Tucan: Wonderful vacation

We had a great time exploring and enjoying this resort. The lush vegetation, animals,’pools and beach were amazing. Always spot at the beach or pool at any time of day and the white sand beach one of the nicest we have seen. The restaurant and buffet selections were plentiful and nice that you did not require reservations for them. The staff at the resort along with air Transat representatives were always ready and available. Thank you for creating a wonderful experience.

Iberostar Selection Lisboa: Amazing Hotel

One of good hotels I stayed. Clean and they provide good services. Breakfast was great. I can only recommend to have eggs in different ways in their breakfast menu. I couldn’t eat eggs there cause I didn’t like how they cooked.

Iberostar Waves Paraiso del Mar: Beautiful resort

Wonderful resort.this was out second visit to this resort. Something for everyone. Tons of wild life beautiful beach huge pools. Great food. Amazing staff. Lots of people return to this resort and I see why. From the cleaning lady to the bar staff ti the tattoo artist on site! Just wow! Thank you so much for another amazing stay

Iberostar Selection Ensenachos: Resort is beautiful and beaches are stunning

I had a good vacation at this resort food was adequate staff were great for service I said good not great because flying with west jet was the biggest mistake of my vacation they charged me$60 for my luggage one way and another $60 on return flight the worst part of it is I only find out when I’m at the airport I never received information about it when I was booking or before my trip and my travel agent never informed me either this is inexcusable from trip central very disappointing I will nev [... read more]er purchase any vacation that flight with west jet in the future I hope this helps someone make better decision wets jet is the only airline charges your one piece luggage

Iberostar Selection Varadero: Wonderful as always

This was our second time staying here and everything was great from the staff to the resort grounds, etc. The night shows are something special and really well done. The actual property is very beautiful.