Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(7235 Reviews)

review headshot

Private  - 

Verified Purchaser

Melia Trinidad Peninsula: Love this resort

Fabulous Hotel and Layout. Swim ups are amazing here, staff is some of the best. Food here was good for Cuba compared to a lot of the resorts. No shortage of water etc. Yes the power does go out but the generator kicked it quickly every time so no need to worry. For Cuba the beach directly on the hotel is rocky. you can go to the left of the hotel and there is a man made beach. Also a 20 minute walk will take you to a gorgeous beach with hotels and restaurants where you can enjoy the wate [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Sol Rio de Luna y Mares: Over all Amazing! No complaints!

The Hotel is super clean and well maintained regardless that it is starting to show its age. Certain areas would need a refresher but overall not an issue. The ocean view & beach; just paradise! The staff is attentive and the service is excellent. I recommend & would return anytime!!

Location
Value
Food
Beach
Rooms
Service
review headshot

Vandenberg  - 

Verified Purchaser

Paradisus Princesa Del Mar: Quiet resort

The speciality dinners were great. Resort was very quiet, might be time of year-October. Food was okay. Only disappointing thing was the drinks, not much variety, basically just rum. We never received any replacement bathroom towels all week even though we asked for them everyday. Even the rum drinks were not great. Staff very friendly.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Melia Varadero: Wonderful resort

Everything was great. Keeping in mind this is Cuba, we couldn’t have asked for more. Resort staff were all amazing, Gilberto was extremely helpful from the moment we arrived. Ended up being upgraded to a room on the Level because of maintenance issues in our original room. No complaints at all. Pool and beach are nice and close so you can switch from pool to ocean all day. Will be returning!

Location
Value
Food
Beach
Rooms
Service
review headshot

Sam Verdi  - 

Verified Purchaser

Melia Las Antillas: Melia las antilas

This hotel is located in the best area of Varadero, Cuba. Everything is excellent, and all the staff are very polite and friendly, but unfortunately, the food quality is poor and quite unbearable.This hotel is located in the best area of Varadero, Cuba. Everything is excellent, and all the staff are very polite and friendly, but unfortunately, the food quality is poor and quite unbearable.

Location
Value
Food
Beach
Rooms
Service
review headshot

Stephanie L  - 

Verified Purchaser

Sol Caribe Beach: ?????

Once again we were very impressed with everything and everyone at the Sol Caribe Beach Varadero. Before even arriving Yolanda and her team (Ismary, Laritza, Annie, Grisel) had everything ready for our arrival...early check in, our 3 rooms close to each other and a la carte reservations made. Yolanda has made every stay at this hotel a memorable one and goes above and beyond for us, she truly is the BEST! The reception staff welcome you with genuine smiles and warmth. Check-in was smooth and [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Ruth  - 

Verified Purchaser

Paradisus Princesa Del Mar: Paradisus Princesa Del Mar

I booked my trip to this resort via Tripcentral and as usual Tripcentral is excellent in customer service. Resort: it was a solid resort. Beautiful Food: repetitive but have options to go a la carte even in low season Show at Night: needs improvements. Boring .other resorts in cuba engage the guests to dance Beach: tons of seaweeds. Not comparable to santa maria and cayo cocos clean beaches Staff: friendly and not mean to the stray cats My overall rating: 7/10

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Melia Las Antillas: Needs a big makeover !

Beach is awesome ! but the rest leaves a lot to be desired, For three days no working elevator so up the stairs to the fifth floor ! No vodka and very low end rum. The bathtub was completely stained with what I don't know. This used to be a nice place, but now it;s been abandoned and neglected !

Location
Value
Food
Beach
Rooms
Service
review headshot

Joanne  - 

Verified Purchaser

Sol Palmeras: Fantastic Resort

Just returned from my 3rd trip to my second home, Sol Palmeras. As always a pleasure to return. Staff was welcoming when checking in. Lobby had more areas to relax while enjoying entertainment in the evening. Amazing various singers and musicians. Night time shows have been refreshed and also amazing. You can see the dedication by the performers. Enjoyed daytime entertainment at the beach and at the pool. Stayed in the bungalows as usual and everything was clean and bed’s comfortable. The grou [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Melia Las Americas: Beautiful resort right on the beach

While the grounds and pools are very nice the rooms are outdated and old.Only 2 small elevetors and not working all the time.It wort to upgrade the stay at level side.The hotel is right on the beach and it's easy to get around. The food was ok.Since I prefer fish and sea food there is every day good selection. Drinks are ok.Service on the main bar was the best.Snack bar have burgers and sandwiches that were good. Italian restoran was very good and Japanese was disappointing. Overall we had very [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Sol Palmeras: Home away from Home ❤️

We LOVE Sol Palmeras and Cuba! Would go every month if we could ?. Staff are our friends, food is wonderful and plentiful, entertainment is great, ocean is amazing! No complaints whatsoever!! Thankyou ?❤️

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Melia Las Americas: Beautiful resort right on the beach

While the grounds and pools are very nice the rooms are outdated and old.Only 2 small elevetors and not working all the time.It wort to upgrade the stay at level side.The hotel is right on the beach and it's easy to get around. The food was ok.Since I prefer fish and sea food there is every day good selection. Drinks are ok.Service on the main bar was the best.Snack bar have burgers and sandwiches that were good.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Melia Costa Rey: Spotlessly clean

The hotel was kept spotless, the staff at the buffet restaurant are just amazing. The beach was cleaned from seaweed everyday in the morning before eight o’clock. To top it all off we had great weather

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Melia Buenavista: Wonderful resort

Long drive to get there, but well worth it. Staff is amazing and always try to be helpful any way possible. Grounds are kept clean. Restaurants are a la carte and they try their best to keep food choices different every day. Did have an issue every day with key card not working in door for room entry. Twice technician came to fix. Other times we had key card re-programmed at front desk. Nice variety with three different beaches. You are also allowed to freely visit other Melia resorts on Santa C [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Melia Varadero: Above average hotel

Layout of the hotel is good. The staff and the service are good. Food is below average. Beach is very good. No hot water for two days. Air condition gave trouble. The fixed it. No coffee machine. Only a kettle, with no coffee supply. The whole hotel has no black tea.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Melia Costa Rey: Just wonderful! A must do

We very much enjoyed all that they offered! We did level up and found it was worth every penny. We did enjoy the restaurants and the beach wow the beach! So clean no rocks! Wonderful staff! We are already planning our return!

Location
Value
Food
Beach
Rooms
Service
review headshot

Madam S  - 

Verified Purchaser

Paradisus Princesa Del Mar: Beautiful Resort

Resort in general is attractive, but the customer service needs some Improvements this was our second time there, yet we received NO welcome back, instead we had a really difficult time and suffered disappointment with the service for Basic thing live Bath towels , clean towels took 2 days to come to us even after we called the 700 # to ask for them, I even walked over and ask in person. wow , when they came was 4.00 PM and we had booked a Tour for 4.45 PM we had to use damp Beach tow [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Gloglo  - 

Verified Purchaser

Sol Palmeras: Just like Family

This is our 2nd visit to Sol in 6 months and it won’t be our last. We found the resort to be great. The buffet and ala carte are good and plenty of good food. It’s clean and the rooms are spacious and updated. All the staff are wonderful and always ready to help if needed. The beach is always clean and plenty of loungers for everyone. The 2 pools are lovely as well, also a kiddie pool. There is a play area for the kids and it’s great too. If you enjoy relaxing there are alot of different areas i [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Paradisus Princesa Del Mar: Site exceptionnel

J’ai voyagé du 24 septembre au 1 octobre 2025. Le site est agé mais bien entretenu. Le personnel toujours comme on les connais très serviable. Les piscines impeccable le terrassement également. Le site est très étendu mais l’accès à la plage est facile 1 à 2 minutes de marches.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Sol Rio de Luna y Mares: The hotel is good, within reasonable expectations.

September 16-30, 2025. The flight was smooth. I had to pay $55 for checked baggage, but only once. Baggage return from Cuba was free. The charter flight to the hotel took less than 90 minutes on a new, comfortable bus. I was assigned a room in which everything worked except the air conditioning. I insisted on being moved to another room. This one did work, but I had to manually turn it on and off repeatedly. The hotel and room 1024 were clean and generally in good condition. The food exce [... read more]

Location
Value
Food
Beach
Rooms
Service

Next Page