Our Verified Customer Rating 3.6

Our Verified Customer Rating 3.6

(219 Reviews)

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Don rob  - 

Verified Purchaser

Hotel Rancho Luna: very good price wise

Very nice and clean beach is not a big deal but we new about it before going food and drinks service evry thing was ok pool is nice and clean the site all around is properly maintain very quite nothing wrong to say positively surprise yes would go back

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Notapplicable  - 

Verified Purchaser

Hotel Rancho Luna: Rancho Luna has improved in some ways, is failing

There are new curtains and bedspreads in the rooms. peepholes in the doors. another coffee machine. Those of us who are "regulars" are happy about these changes. With the new director have come changes in personnel which are also good. However, the many 'over-nighter" bus tours are causing some grumbling among the regulars. It is harder to get the room you want since the tour people tend to get their rooms in a row. The food has less variety (if you are staying only one or two nights, why bother [... read more]

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Kellilin  - 

Verified Purchaser

Hotel Rancho Luna: Always enjoyable

We very much enjoy Rancho Luna. This was our second time. The staff is fantastic. The food is great. This is an older hotel and the rooms are very dated and run down but for the price, this place is a gem. The only thing we found that was disappointing is there are bus tours going through almost every night so the staff are overworked and they do their best to put on a happy face but it's just hard to watch. We went to see the Dolphins and it was wonderful. To swim with them it was only $40 cuc. [... read more]

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Wishforwings  - 

Verified Purchaser

Club Amigo Costa Sur: A solid 3 star where the staff shines

This resort is outdated and a 3 star because of it. But it is a solid 3 star where the grounds and rooms are well kept and clean. While I was there, gardening and other repairs were being worked on daily. In Cuba all resorts are at least 50% state owned. This one is completely owned by the Cuban government and so the food wasn't as good as it is when someone else has their hand in the resort. Still it was edible and if you can't find something in a buffet, there's a problem. The location of this [... read more]

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Better Hoyles  - 

Verified Purchaser

Hotel Rancho Luna: It worth the price that you paid

The ground and outside around the resort is super clean but the public washrooms are stingy.The staffs are nice and friendly.When you need something always someone there helping out. I would come back for sure for my next vacation.

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Erxx  - 

Verified Purchaser

Hotel Rancho Luna: pleasantly surprised

Honestly we were nervous Rancho Luna Cienfuegos was our 5th time to cuba But we had never flown Cubanair and the hotel being a 2 star gave us concerns Silly us though.... We had a fantastic time!!! Snorkel right off the beach Free bus into Cienfuegos Annia the excursion hostess was wonderful Be sure to go to El Nicho and Trinidad(fantastic lobster,shrimp,fish meal) Although the Rancho luna bartenders didn't know how to make specialty drinks their rum punch was killer Special note if you walk a m [... read more]

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Nannies girl  - 

Verified Purchaser

Hotel Rancho Luna: Simple, serene:

Rancho Luna exceeded my expectations. The grounds are vast and uncluttered. The pool large and clean. (The pool water was too cold for comfort due to and unusually cold spell.) The beach on the property is weedy and not good for swimming. A short walk "around the corner" is a lovely sandy public beach. Thatched sun umbrellas are available. Lounges can be rented. It is interesting to be among Cubans enjoying the beach. The hotel beach is quiet and one can enjoy the sea vista and peace. Lounge cha [... read more]

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Captain Ron  - 

Verified Purchaser

Hotel Rancho Luna: Great Time! Relaxing! Food! @ Rancho Luna

We had yet again another amazing holiday at Rancho Luna. Food was amazing choice spread out for you to choose. Service as if you were the only one there they tool care of you. Relaxing on the beach, nightly shows were entertaining. Rooms & grounds clean. Can't way to visit again next year marking 30 years going to Rancho Luna.

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Tazzio  - 

Verified Purchaser

Hotel Rancho Luna: All good and great time.

The place been fixing up in good or better then before. i would love to go back there again. i don't have any problem with the food, i would love to have few cold beer waiting in the fridge's room every day.

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Ariasmum  - 

Verified Purchaser

Club Amigo Costa Sur: Friendly relaxing resort!

It is a nice comfortable hotel with a beautiful calm beach for swimming and watching the sun set. The staff were friendly and accommodating. Costa Sur has guests from several different countries and there are many repeat guests. I would go back.

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Miniblueeyes  - 

Verified Purchaser

Hotel Rancho Luna: love it!

Had a great two weeks met nice people made friends with staff.... not for family's tho. Close to town just a free bus ride away for ten bucks for a taxi going back again for sure . Can't wait to go again had a blast !!!!!!

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Carlos amigo  - 

Verified Purchaser

Hotel Rancho Luna: nice location

Grounds where really well kept. Room was spacious and clean food was not bad at all. Enjoyed rabbit one night. Beer was fresh n cold. Staff really polite. Sweet little private bar near the pool . Overall well worth the money.

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No name0008  - 

Verified Purchaser

Hotel Rancho Luna: went dec/15. good place

this place surpassed my expectations. well kept. clean. but a little dated. breakfast okay. did not check out lunch or dinner. eating at beach bar and pool bar was okay. went off resort for lunch/dinner which was great food!! i would go back again!! luxury it is not, but it is comfortable enough to be enjoyable.

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MikeandMarlene  - 

Verified Purchaser

Hotel Rancho Luna: Clean resort

Staff were nice, friendly and accommodating. Food was typical for Cuba but there is always a choice. No need for anyone to go hungry there. Snacks at poolside upon request. Beach bar food was excellent!

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Frippon  - 

Verified Purchaser

Club Amigo Costa Sur: Great resort

People were super nice. Great view on the sea. Best cycling place of the world. Too bad there are no bicycle store in Trinidad. Next time I will get them from Cienfuegos. However, the hotel was nice enough to allow the bikes in the hotel

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Kuzy  - 

Verified Purchaser

Club Amigo Costa Sur: very good vacation

We came from this place at Dec.4 2015, everything was very good for 2+star resort! very good sweamin and snorkeling. Personal are very friendly. Room (we had tropical) was very clean, towels exchange every day. Restorane food was good, only I don't like fly around (the have to do about it). I really like this place and like to come back in the future.

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Barneywilma  - 

Verified Purchaser

Hotel Rancho Luna: Greateat value for your money

Great place. Super changes since 5 years ago when we were there for the first time. Food is OK could improve. The entertainment at night was superbe. Wow like a 5 star. ... staff super friendly most. The pool is great. The beach chairs are limited. A grest place to go to on a budget to experience Cuba. My husband and I were there for a Ewell end of November beginning of December 2015

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Whitey  - 

Verified Purchaser

Hotel Rancho Luna: good plce to go for the money

clean,very nice staff who work hard, the price is good for what you get. I would not go if price of vacation at rancho luna got to high. I would say 650$ is a good price for one week including flight.

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Jbessey  - 

Verified Purchaser

Hotel Rancho Luna: Great value

This hotel has come a long way over the past two years including retiling the pool and patio all around. New tiki bar. The staff were accommodating. I've been here a few times and the location is great the public beach is beautiful.

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Christel  - 

Verified Purchaser

Club Amigo Costa Sur: no internet no hotmail.it is to bad.

the beach is ok.a little small.pool area is fine .waiters are very nice.no hot water for shower.for the price it was a good hotel.the woman how change the money,did had 2 jobs.So if you had to change,you are always had to wait.and the computer did not work for Hotmail.now that was a shame.

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