My favorite

I recently returned from The Gran Ventana Resort in Puerto Plata. Having been to this resort a dozen times, I was not surprised that everything was fantastic. Great food, staff, weather, cleanliness and all round bang for your buck. Walking distance to golf course. During my stay I tripped on the stairs and hit my head. They immediately took me to the emergency centre a mere 100 meters from the resort. Staff stayed with me the entire time. I would and have recommended this resort to both family  [... read more]and friends. Thanks again to manager Dionicio Rosado.

The Grand Gran Ventana

This is a lovely hotel. The property and grounds are so well taken care of. The rooms are cleaned daily and the fridges well stocked. Both pool areas are well looked after and the bars are nearby. The food was always good and plentiful. The week was a wonderful break and the weather was beautiful.

Best of Puerto Plata

Resort is a perfect size. Rooms are clean and well attended to especially by Lydia in building 2000. My room was 2110 situated at the far end of resort closest to beach. Food at the à la cart is wonderful as was the service. Is in great shape and it is long on both sides of the resort to enjoy walks. One thing I would recommend is put another full size mirror in the living area of the room and perhaps some hooks in the bathroom to hold damp towels. Storing clothes was a bit of a challenge as the [... read more]re isn’t much dresser space included

Average Resort

Small resort with very average facilities and entertainment. The main bar area really has limited seating and is more like a pool bar than the 'main' gathering bar. Junior suite room floor was very dirty when we arrived, only one mirror in the room which was the bathroom and for the size of the room they could have a dresser for more storage and another mirror! One of us lived out of the suitcase. Wifi in room was slow but worked once you unplugged the router a few times. Food average. Tabl [... read more]es in the open air buffet area were not that clean, the ones we sat at were sticky. There were lots of bees around you while eating. We only got one booking for the Italian restaurant. The lady was not too friendly when booking and said there were no other bookings available for us. The beach there is beautiful. It was nice to be able to walk a few min to a little shopping area. The public washrooms in the resort (by the pool and stage) were really hard to get into they are so small and I am not a really big person. I would not return so I would not recommend this to any of my friends but if someone got this for a very good price then you would likely be happy.

Nice Place - Amazing Staff

This is our second time here to this resort. I would say that it is a average resort that is not too big. I think this attracts a lot of people here, especially Canadians who are very friendly. The food is good, there's always something for everyone, not over the top, but good. The staff is very friendly and the beach is great and easy to get into ocean for a swim. The pool is just one central pool with a bar, but it has everything you need for a great price. We booked in august for this Decembe [... read more]r trip, and we paid $1500 for 2 weeks, all inclusive. (hard to beat) It was a lovely time. Thanks VH!

Great resort

This resort was perfect. The food in the buffet could not have been better. Ever day at the carving station was a different kind of meat and the sides were delicious. The quiet pool was great in the mornings and we loved the woman behind the bar. I have never been to a resort that has been so clean and everywhere you look there is some kind of person working or cleaning. The staff are some of the friendliest I have ever seen at a resort. I would definitely recommend this resort to anyone [... read more] looking for a place to spend a week in paradise.

Family friendly Resort

My wife and i have been to the Grand Ventana 3 times since 18, and have meet folks whom have been here up to 20 times or even 36 times as we found out during our last trip… the biggest thing that we learned was from a dinner we had as a group, was from the Gentleman who had been here 36 times. In his words FAMILY And Safe ..

Can’t wait to come back

This hotel is awesome, it’s the perfect size (not too big and not too small) everything is within walking distance. The staff are fantastic the food is amazing the hotel is extremely clean, the beach is great and you will make new friends every time you visit.

Amazing Vacation

Very clean and comfortable, food and drinks were great! Not a ton of walking on the resort but you can go a long way on the beach. Very friendly staff always willing to please. We look forward to our next visit already.

Great resort!

Just home from 9 days at this resort. Have totally enjoyed it! From pools, rooms, food and beach we have no complaints. Very friendly staff everywhere and all very hard working! Lacking a little in the entertainment in the evenings but really enjoyed themselves Disco!! Overall, we are thinking of booking again for March for two weeks.

Beautiful resort

Really nice resort. The food is good with something for everyone to choose from. The staff were very friendly and did an excellent job keeping the bathrooms clean, the gardens and lawns beautiful and the beach raked and clean.

Affordable

This resort is affordable but the bathrooms require access to people with mobility difficulties, such as replacing tubs with stand up showers, water pressure poor in the showers. Food was tasty but selection was repetitive at times especially for breakfast. The restaurant at the beach was good food but the pizza was limited and when asked if they were making more, the answer was NO but we ended seeing a whole pizza walk away to bring to a customer in the resort, variety of pizza lacks, more pe [... read more]pperoni pizza required, corn not a big hit with tourists, more for locals.

Very nice

This is my 8th stay at this resort for reasons I share with many others including family!.. It's quaint..beautiful and perfect size for us..food is exceptional as are the staff and attention to detail.. But!!!...in high season I would change the idea of allowing as many locals because it's already far too busy..we also pay to be a VIP guest! I mean no disrespect to these wonderful people but the lineups are already too long and some of them are simply..rude!

Gran Vantana Resort

Great resort to relax, eat and enjoy the sun. Many buffet options for breakfast, lunch and dinner. The resort is small which results in less walking from any point in the resort to other areas. The Italian restaurant for a la carte was awesome just needs to have a little bigger portions. Have gone at least 6 times and would keep going back,

Would go back

Older hotel but well maintained. The room was clean and people are nice. I would say one thing that I didn't like was their main lobby bar would open at 10 and if you wanted a cappuccino in the morning you would have to go in the buffet area. The waiters in the buffet were nice and trying to accommodate everyone but looked like they were shorthanded most of the time and adding to make the cappuccinos in the morning was a lot of unnecessary work. Would be nice to have the machine moved to the bar [... read more] area instead and open the bar early to give the waiters in the buffet some breathing room. The food was very good. A lot of choices for everyone. The entertainment team worked hard as well. Very busy on the weekend with locals and even the quiet pool wasn't quiet but we're not pool people so most of the time we were on the beach. Overall we had a good experience.

Great Resort

Enjoyed our time at this resort. Beach was very long and was a lovely walk. Food was best we’ve had in the Dominican. Room was great. Ocean views on the left and pool views on the right. Didn’t expect to be able to see the ocean as we booked just the basic room. All the staff were super friendly and helpful. Raul and Jackie (Bar) were awesome. Entertainment was not the best. Kareoke three nights out of the week. Would definitely recommend this resort.

Amazing resort

What can i say about this amazing resort If you are looking for a top notch resort and a low budget you got choose this resort.This resort is very well kept, has an amazing staff members and strong management team that are all pushing in the right direction making sure that you are fully satisfied with their services starting from the front reception desk to the restaurants,to the cleaning staff and to the entertainment team.just amazing resort and we can't wait till we go back again and again [... read more] and again. Oh I just realised also that about 50%of their travellers have been at that resort multiple of times like I am talking 5 or 6 or 10 or 12 times

Nice place to stay

Very good resort to pass vacation. We were satisfied by everything: daily cleaning service and towel change,always fresh food variety in the buffet and a la carte restaurants, animation events, clean beach in 3 minutes walk. Special thanks to Juan Carlos, Wendy, Henry and Bryan and all the animation team who made our stay fun and enjoyable.

Amazing resort! Best experience

Hotel was very clean, great service and very friendly staff. Kids loved it, had no issues at all. Everything went very well. Food was good too, lots of variety. Beautiful and clean beach and very safe!

Very Enjoyable

Dominican Republic was wonderful as usual. 1. Staff were helpful, happy and supportive. Thanks Solange. 2. Hotel restaurants, staff and food and drinks were great. Thanks Felix for attending to our every need. 3. Pool and beach with coral reefs for snorkeling were clean, warm and had lots of lounge chairs. 4. Rooms are a bit tired looking but are in good repair. Besides, you don't got to Dominican to stay in your room! 5. Jairus at Sunwing was extremely helpful with our booking Only dow [... read more]nside was having to wait for the Sunwing return flight and for our luggage when we got back to Toronto. Both were over an hour late.