Great value for your money!

The food was great, the bed was firm and comfortable and what I loved most was that there were always plenty of chairs at the pool and lots of chairs with an abundance of shade on the beach. If you wanted sun you could sit in the sun but there was always shade. The wings were awesome at the restaurant on the beach as well.

Well managed and amazing resort

VH Gran Ventana Resort is well maintained and the public areas are always clean. The room I stayed in was well stocked with water, drinks, towels and kept clean every day by the maid. The food at the three restaurants and the buffet is fantastic. They serve you like you are royalty. The staff at the resort always great. They welcome you with a smile and greeting and some even recognized me from previous times I visited the resort. The resort has different daytime and evening entertainment. The  [... read more]beach is clean and big. I fully recommend this resort. Oh! it does not take long to get to the resort from the airport.

Nice resort

Staff is very friendly room are ok. Washroom need renovation. Beach was great. Food was really good. The mall behind the resort was great to shop in. This will be my third time at this resort. I would go back again

Still great

We stayed for 10 days at Gran Ventana still a great place. Everyone works very hard, our room was dated but ok, no dressers for putting clothes in, food was very good so much to choose from. Wish they could make mud slide drinks but we had many options, santa at the swim up bar made great drinks. Looking forward to returning soon

So so resort

Kind of disappointed ?, the room initially is old and not very comfortable. First, We are couple but we have to cramp ourselves into a double bed and don't know why they give us a room with two beds Second the AC is leaking to our luggages and toilet. We complain initially they only come to remove water on the roof and no room replace until 3 times on the row of complain, they start to act. So far I am not impressed much and will never return.

We will stay there again.

The beach is amazing...no rocks and very little weeds. However, it is very windy. The dining room staff is efficient and organized, and the dining room is very clean. Food is excellent. The resort staff is friendly, and they seem to love their job. The resort and beach is very well maintained. The rooms are small and could use a second mirror. The air conditioner is efficient, but it leaks, and there's always water on the floor.

Winter getaway

My husband & I spent two weeks at the Grand Ventana. We spent all of our time at the beach. The staff are very nice and helpful. I walked every morning for 1 1/2 hours on the beach both ways with another lady that I met at the resort. It’s very safe to do this and the DR has a military person posted outside the Playa Dorada area to ensure your safety. The ocean is really nice to swim in too. The rooms are nice but there’s no place to put your clothes. There are a few drawers and there’s shelves [... read more] in the closet. I pretty much left everything in my suitcase except for shoes and toiletries. Lidia was our maid and she was wonderful. Such a hard working, pleasant woman that made sure we were comfortable. The food in the main dining area was very good. We had something different to eat everyday. I never grew tired of the food. We had the Premium package which allowed us to book restaurant dining 3 times a week. We did this 3 times and weren’t disappointed. Also, there’s a premium lounge upstairs away from the crowds which is very nice. It tended to fill up just before dinner reservation times. Lastly, my husband had a bad fall the first evening of our vacation. The medical office looked right after him and he had X-rays at the hospital in Puerto Plata. This all went smoothly and unfortunately he had to use a wheel chair and crutches the entire trip. So he relaxed on a lounge chair everyday by the beach. The staff at the beach, Jose and Aqualino were a tremendous help with him. The pool area is very nice and quite busy with kids and family etc. I never spent any time there. They also have entertainment at night in the central area near the pool. All I can say is, if you have mobility issues be very careful approaching the lobby area. There are steps and ledges you need to watch for. I saw a few people trip and wipe out. This is a nice resort for families. If you’re looking for quiet time, the beach is the place to be.

My favorite

I recently returned from The Gran Ventana Resort in Puerto Plata. Having been to this resort a dozen times, I was not surprised that everything was fantastic. Great food, staff, weather, cleanliness and all round bang for your buck. Walking distance to golf course. During my stay I tripped on the stairs and hit my head. They immediately took me to the emergency centre a mere 100 meters from the resort. Staff stayed with me the entire time. I would and have recommended this resort to both family  [... read more]and friends. Thanks again to manager Dionicio Rosado.

The Grand Gran Ventana

This is a lovely hotel. The property and grounds are so well taken care of. The rooms are cleaned daily and the fridges well stocked. Both pool areas are well looked after and the bars are nearby. The food was always good and plentiful. The week was a wonderful break and the weather was beautiful.

Best of Puerto Plata

Resort is a perfect size. Rooms are clean and well attended to especially by Lydia in building 2000. My room was 2110 situated at the far end of resort closest to beach. Food at the à la cart is wonderful as was the service. Is in great shape and it is long on both sides of the resort to enjoy walks. One thing I would recommend is put another full size mirror in the living area of the room and perhaps some hooks in the bathroom to hold damp towels. Storing clothes was a bit of a challenge as the [... read more]re isn’t much dresser space included

Average Resort

Small resort with very average facilities and entertainment. The main bar area really has limited seating and is more like a pool bar than the 'main' gathering bar. Junior suite room floor was very dirty when we arrived, only one mirror in the room which was the bathroom and for the size of the room they could have a dresser for more storage and another mirror! One of us lived out of the suitcase. Wifi in room was slow but worked once you unplugged the router a few times. Food average. Tabl [... read more]es in the open air buffet area were not that clean, the ones we sat at were sticky. There were lots of bees around you while eating. We only got one booking for the Italian restaurant. The lady was not too friendly when booking and said there were no other bookings available for us. The beach there is beautiful. It was nice to be able to walk a few min to a little shopping area. The public washrooms in the resort (by the pool and stage) were really hard to get into they are so small and I am not a really big person. I would not return so I would not recommend this to any of my friends but if someone got this for a very good price then you would likely be happy.

Nice Place - Amazing Staff

This is our second time here to this resort. I would say that it is a average resort that is not too big. I think this attracts a lot of people here, especially Canadians who are very friendly. The food is good, there's always something for everyone, not over the top, but good. The staff is very friendly and the beach is great and easy to get into ocean for a swim. The pool is just one central pool with a bar, but it has everything you need for a great price. We booked in august for this Decembe [... read more]r trip, and we paid $1500 for 2 weeks, all inclusive. (hard to beat) It was a lovely time. Thanks VH!

Great resort

This resort was perfect. The food in the buffet could not have been better. Ever day at the carving station was a different kind of meat and the sides were delicious. The quiet pool was great in the mornings and we loved the woman behind the bar. I have never been to a resort that has been so clean and everywhere you look there is some kind of person working or cleaning. The staff are some of the friendliest I have ever seen at a resort. I would definitely recommend this resort to anyone [... read more] looking for a place to spend a week in paradise.

Family friendly Resort

My wife and i have been to the Grand Ventana 3 times since 18, and have meet folks whom have been here up to 20 times or even 36 times as we found out during our last trip… the biggest thing that we learned was from a dinner we had as a group, was from the Gentleman who had been here 36 times. In his words FAMILY And Safe ..

Can’t wait to come back

This hotel is awesome, it’s the perfect size (not too big and not too small) everything is within walking distance. The staff are fantastic the food is amazing the hotel is extremely clean, the beach is great and you will make new friends every time you visit.

Amazing Vacation

Very clean and comfortable, food and drinks were great! Not a ton of walking on the resort but you can go a long way on the beach. Very friendly staff always willing to please. We look forward to our next visit already.

Great resort!

Just home from 9 days at this resort. Have totally enjoyed it! From pools, rooms, food and beach we have no complaints. Very friendly staff everywhere and all very hard working! Lacking a little in the entertainment in the evenings but really enjoyed themselves Disco!! Overall, we are thinking of booking again for March for two weeks.

Beautiful resort

Really nice resort. The food is good with something for everyone to choose from. The staff were very friendly and did an excellent job keeping the bathrooms clean, the gardens and lawns beautiful and the beach raked and clean.

Affordable

This resort is affordable but the bathrooms require access to people with mobility difficulties, such as replacing tubs with stand up showers, water pressure poor in the showers. Food was tasty but selection was repetitive at times especially for breakfast. The restaurant at the beach was good food but the pizza was limited and when asked if they were making more, the answer was NO but we ended seeing a whole pizza walk away to bring to a customer in the resort, variety of pizza lacks, more pe [... read more]pperoni pizza required, corn not a big hit with tourists, more for locals.

Very nice

This is my 8th stay at this resort for reasons I share with many others including family!.. It's quaint..beautiful and perfect size for us..food is exceptional as are the staff and attention to detail.. But!!!...in high season I would change the idea of allowing as many locals because it's already far too busy..we also pay to be a VIP guest! I mean no disrespect to these wonderful people but the lineups are already too long and some of them are simply..rude!