Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(317 Reviews)

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Private  - 

Verified Purchaser

Great Resort

Absolutely amazing place !!! Will definitely go back. Clean,tidy. Good and drinks selection was great. Right on the beach - great location. Nassau is a quick ferry ride. People are really friendly.

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Private  - 

Verified Purchaser

Really fabulous!

Great staff/service; food; ambience..and beautiful renovation. Really loved my room (and especially the double-sinked bathroom) Will definitely go back! (and I paid a singles supplement!!!) Recommend highly for anyone 30+...single/couple/with a friend

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Laura M  - 

Verified Purchaser

Nice Christmas Getaway

Just back from week's stay - Dec. 21 - 28. Overall a good all inclusive vacation. The staff was very pleasant, friendly and helpful. They went out their way to create some Christmas spirit with decorations and a special show on Christmas day. What's good: the beach is beautiful, the buffet selection and quality is good,the hotel decor is new and modern, Atlantis is right next door if you need a change of scenery or like the casino, cappuccino bar, the main pool is like a warm bath What's [... read more]

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Private  - 

Verified Purchaser

Worth the money

Excellent place, staff, food and overall cleanliness. The staff were very helpful you can ask them for anything and they a happy to help you. The buffet had lots of selection. Best to go to the buffet then the restaurant, no lineup. The pool, spa and beach all excellent. Get to the beach early and grab a chair for the day. Bring some crackers or bread and feed the fishes right there on the shore. Excellent picture opportunity when feeding the fish. There lots of vendors on the beach. Take a je [... read more]

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Private  - 

Verified Purchaser

Riu Palace Paradise Island

This is a nice hotel. I would not give it a 5 Star rating though. We stayed there from December 10 - 21, 2017. The hotel was not at full capacity so they used that as an excuse to keep the various restaurants closed for most of our stay. There was a line up each night for the specialty restaurants that were open and only half the tables were used. Most people were turned away and had to go eat in the regular buffet. There was a terrible sewer like smell in the lobby every day. The entire  [... read more]

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Private  - 

Verified Purchaser

Awesome resort

The hotel is very clean and staff are very friendly and helpful. Recently renovated and the new look is quite refreshing. The food is very good and staff will go over and above to get whatever you wish.

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Laney21  - 

Verified Purchaser

Paradise on Paradise Island

From walking in the front lobby to walking out to the pool this hotel is just stunning! The staff are outstanding and so friendly. The food is amazing as well. Cannot wait to return to Paradise Island

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Hillbil  - 

Verified Purchaser

The New Riu

Very modern decor that seems the trend in the Caribbean. Nice, compact, rooms. Beds are firm but comfy for us. Staff are very friendly, particularly Lyndon, a waiter. We arrived over 4hours early and our room was ready!! The steak house and Crystal restaurants were nice and the buffet was great - we particularly liked the salad bar! I really liked the potato salad. Shade from the hotel itself was ever revolving and the beach staff was very obliging in providing umbrellas if requested. Proximity [... read more]

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RWM.  - 

Verified Purchaser

Wonderful experience, friendly staff, great food and really nice beach!!

We really enjoyed our stay at Riu Palace on Paradise Island. The staff were wonderful, always pleasant, helpful and had a smile for everyone. The food was great and of course the drinks were good with lots of variety. I would of loved if they had offered clamato juice for ceaser's and Coors light but there were still plenty of other good options. The swim up pool bar was rather cool, might be nice if it was heated like the 2nd pool on the property. I would definitely stay at this resort aga [... read more]

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Private  - 

Verified Purchaser

Good resort

Overall a good experience, considering this is an adult only resort, we were hoping and expecting late night pool/beach parties which were not there. The pool closed at 6pm and after that, you are either at the beach until it's dark or in the nightclub type area sitting and drinking. Theres def a focus required on evening events.

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Private  - 

Verified Purchaser

Fantastic experience

The recent renovations left us feeling very satisfied. The staff was incredible and Lyndon (breakfast server) was an absolute ray of sunshine. My only issue was the shuttle bus took us the “scenic route” which was an additional 30 min. After flying for a number of hours, I don’t want the scenic tour. This was very aggravating.

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Private  - 

Verified Purchaser

Amazing service

I love the service at the hotel, people are nice and welcoming. There are some feature restaurants that you need to line up because they have only 40 spots at a time starting at 6:30pm. And it is first time first served. But you can register the second round (7:30 or 8:30) if you were at the line and missed the first round. The steak house was very good. I highly recommend trying the lobster there. And the bar is very nice, it is always packed at night. Riu is right next to the Atlantics, 2mi [... read more]

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Soda  - 

Verified Purchaser

STINKS

Mrs. Fisher has our comments and review of the service provided by Sunwing. Please look it over very carefully. WE WILL BE ADVISING ALL OUR FRIENDS, FAMILY AND ANYONE THAT ASKS 'DO WASTE YOUR MONEY' ON SUNWING OR THE RIU pALACE, NASSAU Donna Laidlaw and Edwards Boland

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Cindy  - 

Verified Purchaser

Disappointed

I was disappointed in the new and improved Riu Paradise Island. The glass and chrome with grey decor I found very institutional looking not warm and inviting as most Caribbean resorts appear. The reception area instead of being the hub of the hotel with a bar and music appeared quiet and sombre. The rooms themselves were lovely though clean with a little tropical flair. The restaurants need some perking up, in fact we recommended to the waitress at the japanese restaurant a little music wou [... read more]

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Private  - 

Verified Purchaser

Nice resort

Hotel was newly renovated however their food menu needed some help and for an all inclusive l felt as though I was limited to amount. Front desk check in was not so friendly and buffet closed at 10pm which I thought was odd as we arrived at 930pm. We had to change rooms on the first night as well as our phone was not working. All little things that could have been avoided. Also the cafe should open earlier than 10 am. Pool was ice cold first few days and the outdoor buffet was not stocked with e [... read more]

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Klenstra  - 

Verified Purchaser

Loved my time here

We had an awesome time as I have been to Bahamas many times before. The resort needs a facelift but the staff make up for it.. it definitely isn't like staying at an all inclusive resort like you would in Dominican but Bahamas it's self has lots to offer being that it is so safe you can practically venture off the resort and go anywhere. Once there is more of a face life and more food options I think they will score big with the property being on PI right next to Atlantis with out being so b [... read more]

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Private  - 

Verified Purchaser

Excellent stay

Food was good, plus each room has a bottle of rum, gin, vodka and scotch + mix and 4 Heinekens in it. Room had nice hardwood floor, spacious as well. Quick to get a drink but everyone seems to go to the Atlantis Casino at night so there isn't much nightlife. Beautiful beach and excellent value for our money.

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Katija  - 

Verified Purchaser

Incredible

Amazing place, good food, friendly staff and people The beaches and places we visited is great, I was very excited to shop for friends and family, brought back a lot of souvenirs, will definitely go back for a visit Enjoyed my stay

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Private  - 

Verified Purchaser

It is one of best Resort that we staied .

every thing well organised except Beech .it was dirty un clean without serving guest with cold drink they have to go beside pool and get some drink when they coming back it gets warm. rest of situation were normal.

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Private  - 

Verified Purchaser

Warm and friendly staff

The rooms definitely needed upgrading but were clean and the hotel waiters and waitresses were so attentive and efficient, they have a lot of vacationers and had a short period to keep their tables clean for the next people eating, very impressed. Great variety of foods for all types of eaters and very tasty The beach was gorgeous, clean and inviting, a little to tidal for a non-swimmer but great for swimmers and snorkelers alike. The local people are extremely friendly and this hotel is clos [... read more]

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