Our Verified Customer Rating 3.8

Our Verified Customer Rating 3.8

(249 Reviews)

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Party of 4  - 

Verified Purchaser

Great Resort!

The beach was fabulous and the pool area was nice with something always going on. We were in one of the out buildings on the ground floor. The room was comfortable, clean and in a quiet area. We only went to the Italian Restaurant which was very romantic. The buffet dinning hall had something to eat for everyone and one of the better ones we have come across in Cuba. Overall great holiday and would recommend to everyone.

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Rogue  - 

Verified Purchaser

A memorable stay !

The resort was well located, simply appointed but clean. The staff was excellent and courteous. Very eager to help in any way possible. The pool and the beach front was close and wonderful. The food was surprisingly delisioso as we were told horror stories about food in the resorts before coming on this trip.

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Ansa  - 

Verified Purchaser

Better than expected !

We spent 5 nights at Melia las Antillas and this was our first visit ever to Cuba. As such we had tempered our expectations of accommodations and food considerably so perhaps this contributed to our being relatively pleasantly surprised ! We paid the extra for Concierge level service which got us access to a lounge located on the top floor which came in handy in the mornings for early coffee and on the last day where we had a late flight out of Cuba; we were able to rest there in the comfort of  [... read more]

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Wolfiejo  - 

Verified Purchaser

Amazing staff! Great resort with really good food

We just spent a wonderful 2 weeks (April 30-May 14) at Melia Las Antillas. All staff were amazing and couldn't do enough for you. It is obvious they love their jobs and we heard many say so. Tons of staff around from cleaners to management and any would gladly help if you had questions. Service was awesome wherever we went. Drinks were good anywhere. Love the 24h lobby bar. But odd the pool bar was well stocked during the day but removed a lot of varieties at night (open to midnight). Food was r [... read more]

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Watermelonhelen  - 

Verified Purchaser

Great time at Las Antilles!

If you want a small, well managed, adult resort with an amazing beach and friendly staff, this is the one for you. Good food and clean rooms. Meticulously groomed grounds. You won't be disappointed if you are a "friendly" traveler with respect for others.

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Lynski  - 

Verified Purchaser

Relaxing and enjoyable time

Booked 10 days with concierge service. This package had some extras that provided an enhanced check-in (although we missed our welcome drink) and pre booked al a cartes so we didn't have to stand in line. It also offers a continental breakfast which was not that appealing but allowed us to get coffee and juice prior to going to the buffet. Our initial impression of the room was disappointing as it just seemed blah and dated. Bathroom had some mold issues. However as time went on and we experienc [... read more]

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DJMac  - 

Verified Purchaser

Met All Our Expectations

Lovely small resort on the best beach. It is a little dated, but you can see the efforts to restore. Food was fine, room clean. Will return. Sixth trip to Cuba, rate this as our #2 Resort, Hicacos being #1.

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Manfire  - 

Verified Purchaser

Nice resort

Grounds are very nice with new and widened walkways. The resort appeared to be getting refreshed. Food was very good for Cuba and drinks were well mixed with a decent amount of alcohol. Overall cleanliness was very good. Room décor needs updating but it was always clean with fresh linens and towels everyday. There were always clean beach towels available at the club house every day . The glass sided elevators are a good feature except they need a MAJOR overhaul. One elevator not working and the [... read more]

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La finne  - 

Verified Purchaser

Not that good

Resort is not as good as the pictures show . Nice size. Rooms not that clean .food good .pool freezing . water surrounding the resort stinks. Very very slow service. No WiFi. Difficult to get changed to tip . Tip r not same service. .Orlando and Digna were the best servers.

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Jenaub123  - 

Verified Purchaser

Terrible

Cross contamination on grilling station , bugs in room. Switched to another room. More bugs , not a 4 1/2 star , staff rude. You are bothering them when you want a drink. Told me no water in rooms then when we tipped he brought me water , told me no extra pillows even though mine were dirty.

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Boom Boom  - 

Verified Purchaser

Just an okay resort

listed as a 4.5 star, it isn't! Should be listed as a 3 star. Inconsistencies in food, facilities, services and staff made for an interesting stay. When it was good, it was very good (food) when it was bad it was terrible (food poisoning due to poor food handleing). Many staff do not speak enough English to understand anything, so hope you can speak some Spanish. The good was the pool, the beach. Stay away from the a la carte restaurant El Romantico...we both got sick from the food, the service  [... read more]

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Bess  - 

Verified Purchaser

Great location

Perfect size resort. Rooms are older but clean plenty of space. Both jacuzzi 's not working properly a little cool. Looks like they are continually doing reconstruction maintenance to the grounds. Elevator on its last legs. Lobby bathrooms were closed most of the week. older clientele nice and quiet. Food was good and staff very friendly and helpful. Not sure it would be good for people with mobility issues.

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MTS1  - 

Verified Purchaser

Review of Melia Las Antillas

We just got back from a 10 day stay at Melia Las Antillas. While the weather was mixed, our stay there was good. The food is very good at this resort, especially the fresh fish bar in the buffet. The beach is beautiful and there are lots of beach chairs. We opted for the concereige service and it was very good. Maylin in the concereige suite was really helpful and really worked to help solve any issues that came up for us. The down sides were that the bar often did not have all of the brands and [... read more]

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Jolney  - 

Verified Purchaser

Okay Resort if you get a good price

Food at the Buffet was very good for Cuba. Fresh, good selection. The staff at the buffet were the very best: Carlos, Thomas and Man'lin in particular. Bar service was a bit inconsistent. The Lobby bar was always very busy, bartenders were overworked and a bit cranky at times. Orlando was an exception. What a great guy! The pool bar never opened on time and had a couple good bartenders but also a couple who never cracked a smile all week . There were no washrooms near the beach, the nearest bein [... read more]

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Julio 53  - 

Verified Purchaser

Happy week.

Amazing resort, we enjoy the daily shows, the food was good and fresh, the staff very friendly, the Catamaran with dolphins tour was awesome , The only part they have to fix is the elevators. En general everything was good. Thanks

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Smthr  - 

Verified Purchaser

Save Your Money and go somewhere else.

This resort was tired and in need of some TLC I traveled on Jan 6 -13 with my boyfriend from Hamilton, Ontario and we overall were not impressed with the food, service, or hotel. It definitely is not a 4.5 star resort. When we stayed they had several maintenance problems that included washrooms being out of service or in dire repair of maintenance and the mojito bar being closed on one of our last nights which was not acceptable. The beach is beautiful and clean lots of loungers available. Our r [... read more]

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Brad Zanth  - 

Verified Purchaser

Amazing Resort with Great Food and Beach

Amazing resort. The food is exceptionally good! New Years Eve celebration supper was amazing - the best buffet experience with endless lobster!! The beach area was also amazing, as it has powdery sand, clean and clear turquoise water that you could walk in for a distance! The service was impeccable, as everything was as expected and staff were always helpful and ready to satisfy. The VIP Concierge service was a great add on feature that was well worth the value at this resort and extra recogniti [... read more]

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Suzy homemaker  - 

Verified Purchaser

Melia Las Antillas

The resort itself needs to be upgraded, 16 years old, the rooms were decent size but need to be updated, wood dressers refinished, walls painted, etc. Pools are beautiful, ladies bathroom by pool just redone. Beach bar just reopened. Beach is beautiful. Food was surprisingly very good, buffet excellent. The front lobby needs some tile work done. Only 350 rooms, never too busy in any of the areas. Staff very pleasant and friendly. Nightly entertainment very good.

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MillionDollarBill  - 

Verified Purchaser

Needs work!

The resort is aging and under construction during our visit. The pool washroom was open the first day only and then completely renovated. Once the renovations are done it may resemble 4.5 stars again.

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Merry  - 

Verified Purchaser

Beautiful Resort, a great place to stay

The room was clean - a little dated but we spent very little time in the room! Beach was gorgeous, the staff was very friendly and helpful; I would definitely stay here again. The buffet food was average for Cuba but once we discovered the omelette station for breakfast, the pool restaurant for lunch and the hot pasta station for dinner, all was good. A la Carte restaurants were all very good as well, especially for chicken and fish/seafood. One note - didn't realize until we got there that they [... read more]

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