Our Verified Customer Rating 4.5

Our Verified Customer Rating 4.5

(278 Reviews)

review headshot

Yiorgo  - 

Verified Purchaser

Great resort.

The resort is a beach front resort, with only a few steps to the white sandy beach and crystal clear water. The resort and the rooms were very clean. The room was spacious, with a King size bed, balcony with a partial ocean view, liquor dispenser with four different bottles of alcohol and mixers in the fridge, electronic safe in the room. The buffet was one of the best all inclusive buffet I ate from. Lots of choices and very flavour full. Lots of seafood. Service was outstanding. The Ala Carte  [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Amazing resort

The hotel was fantastic, the staff were exceptional. The food was amazing and they were so accommodating especially Gomaz with my gluten free restrictions. Our room and the hotel was so clean. The excursions we did were great. I definitely would recommend Aruba ant the Riu palace Antilles to my family and friends

Location
Value
Food
Beach
Rooms
Service
review headshot

Silz75  - 

Verified Purchaser

Simply Amazing!

This was my first time to Aruba, I decided to treat myself. Now how will I ever go anywhere else??? I’ve been pretty much all over the Caribbean and none of them hold a candle to Aruba!! Beach is stunning, food was amazing and hotel and staff were great. If I had any complaint, it would be that the hotel is a bit dated. Thank You Amanda G from Tripcentral for all your help!! I will definitely be contacting you for my next vacation!!

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Amazing Beach

The hotel and beach was very clean. The staff was very Friendly and the food was great with a large variety. The late night eating doesn't have much variety. Shops were pretty expensive but worth it when you see how beautiful the resort is

Location
Value
Food
Beach
Rooms
Service
review headshot

Iggy  - 

Verified Purchaser

Wouldn't say this resort is for a Honeymoon!

First off Aruba is a beautiful island with great people. I won't rate Riu Palace Antilles a 5 Star more like a 3.5 or 4. The room smelled like mould and other people we spoke too had the same experience. It hits you in the face as soon as you open the door. It's an old building that they renovated the main floor but just changed flooring and slapped a paint job in the rooms three years ago. We were there for our Honeymoon (Sept 2017) and didn't even get a champagne bottle with our Oceanview  [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

DKBK  - 

Verified Purchaser

Amazing Experience at RIU Antillas

The facilities and staff at RIU Antillas was excellent, I had amazingly good time at the resort. Special thanks to Jessica from entertainment team for making our stay enjoyable. I would definitely like to go back in future.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Beautiful but Busy

The hotel was beautiful and the food was fantastic. The service was amazing. However, we were expecting a bit more privacy based on conversations with our travel agent. We found out when we got there that there would have been a more private upgrade but were not made aware of this when booking. We were also expecting $420 USD in resort credits, as in useable money to put towards resort services, such as the spa, but what we got were coupons. The spa coupons were at most $30 USD off of a service  [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Beautiful Beach

The beach was beautiful and the on-site casino was great, however, the hotel itself needs to be updated and the hallway carpets removed as they have an overpowering musty smell. The staff were overworked.

Location
Value
Food
Beach
Rooms
Service
review headshot

Jjakymyc  - 

Verified Purchaser

Stunning Environment!

This hotel could not have been much better. They employ the nicest people I've ever dealt with. The beach was great and the pool as well. The entertainment lacked a bit, but was great next door at the Palace. The only issue was that all the bars close at midnight.

Location
Value
Food
Beach
Rooms
Service
review headshot

Jakymyc  - 

Verified Purchaser

Riu palace Antilles is FANTASTIC

This was my second time to Aruba and second stay at the Antilles. All in all a fantastic resort and I wouldn't stay anywhere else. Food staff everything was great. Only thing would it would be nice if the bar by the beach stayed open past midnight

Location
Value
Food
Beach
Rooms
Service
review headshot

Bob 44  - 

Verified Purchaser

Great resort

this was our 2nd visit in 3 years and would go back again. Everything was perfect from the room to the pool to the beach. We visited during week of sept 4 to 11 and the weather was great, sunny and hot every day with just a few waves from hurricane Irma.. , Aruban people are so friendly and the tourist area in town is a nice 10 min walk from resort. . i almost forgot the food was awesome with a great selection at the buffet every day. I love this place

Location
Value
Food
Beach
Rooms
Service
review headshot

MGallo  - 

Verified Purchaser

Hurricane free vacation

This hotel is what we expected. Upon arrival we were checked in within minutes. Our room was not ready, but we went to lunch & started our vacation by the pool with a quick dip in the ocean. Our room was less than acceptable. The room was big & clean but the view was horrific. The safe did not work, they had not stocked our room with the 4 bottles of liquor & the sliding door would not lock. Justin the GM took care of everything & relocated us into another room the next day. The resort was very [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Antoinette  - 

Verified Purchaser

Great resort

The food and the service in the restaurants was just amazing. Also maid service was great. The only thing I found that was not as good are the floors in the suite - they should be replaced especially by the fridge area.

Location
Value
Food
Beach
Rooms
Service
review headshot

JoLee  - 

Verified Purchaser

Amazing Food

The room my husband and I stayed in on the 15th floor was quite large and comfortable. We had a partial ocean view from our balcony. The maid service was great, and our fridge was stacked with drinks. The bed was turned down every night. Maybe the floors could be upgraded. Entertainment at our hotel was not to our satisfaction. The service at the restaurants and by the pool was amazing.

Location
Value
Food
Beach
Rooms
Service
review headshot

DPAT  - 

Verified Purchaser

Everything good but Room are dated.Rooms are not RIU Palace standard and more like Super 8

Not 5 Star but close to 4 Star Good: ====== *Beach: Nice and clean. Lots of chairs *Food: Nice *Facility: Bars, Restaurants, Service, staff and management is good.entertainment staff excellent. *All restaurants are nicer and very good food choices Bad: ====== Room: ???? (Reminds me Super 8) Swimming Pool: Lots of floating leaves. Kinds of dirty. They need to remove tree that drops leaves in pool and replace with something else or put Net to avoid leaves. Resort Credit worth $2 [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Great time

We were at the resort the first week of May. Positive - the resort was immaculate. The staff in all areas was efficient, polite and accommodating. The room was clean and fresh. The fridge restalked daily. The food was good. Check-in was fast and easy. Check-out the same. Had use of the facilities at the Riu Palace which was nice in the evenings. Walking distance to shopping off the resort. We were able to get into the steak house at a decent hour but I'm sure it was the time of year; it was  [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Sarah  - 

Verified Purchaser

Perfect Honeymoon

The Riu Palace Antillas was absolutely fantastic. The hotel was modern and clean. We always ate at the buffet as the selection of food was phenomenal and provided vegetarian options. The grounds were clean and staff took pride in providing excellent customer service. We spent most of our time on the beach and swimming in the ocean. The white sand and turquoise water were breathtaking. We were very happy with the entire process, from booking to coming back home and everything in between. Would lo [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Great spot. We had a great time

The hotel was very good. The restaurants, especially the steak house were exceptional. We had a great time. The beach was very nice. The pools were okay, need to be cleaned during the day. Would highly recommend.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Good Resort

The Riu Antilla is great as you still have access to the family friendly resort next door. The only complaint we have it that the fire alarms starting going off one night for a few hours and management never gave anyone an answer even though there were tonnes of people in the lobby. Other than that, the private villas are definitely worth the upgrade and the variety of food available is great.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Expected more

The rooms need to be updated!!! There is carpet is the hallways, and has a distinct smell. Food is good. The downside is you can't make reservations for the a la carte restaurants. they are first come first serve...which was a problem for us as we like a later dinner. The beach was amazing. Easy to get to downtown area, just take the bus

Location
Value
Food
Beach
Rooms
Service

Next Page