Awesome Resort!!!

We went to Sunscape with 3 other couples. The resort was very clean and our room was nice. We had to call each time to get our fridge re-stocked but other than that it was really clean and the air conditioning was working well. The staff at Sunscape was very friendly and helpful. It would help I think to have a few more people working behind the bar at the pool to move the line along a little quicker but other than that it was great. The drinks they would make for you were just great!!! The [... read more] beach was really nice as you could go in every day because of the break wall in the water to cut back on the waves. Overall a great experience and would go back in a heart beat!!!

Easy to get around

The resort is small which made getting around quick and easy. It was a short walk to all amenities. You can see the bottom of the ocean and the colour of the water is breath taking. One evening the resort ran out of propane and dinner was delayed by an hour. It would have been nice to be told as we sat wondering what was taking so long. The food was delicious so it was worth the wait. The employees were always smiling and we learned a new word of the day.

Nice resort

very nice and clean we had a nice time at times services was very slow but overall was ok. the beach was clean and if you like snorkeling is good. the 4 restaurants the food was good the staff try hard to serve you

Nice little resort!

We enjoyed the hotel and had a great week! The snorkeling was great right at the resort and consider this a great plus for the resort! My suggestion would to provide a lot more umbrellas as there is definitely not enough and I think would make a big improvement and positive feedback from clients. We enjoyed going into the pretty little city of Willemstad and wandering around as it was just a short taxi ride! We found the service to be very good, maybe a little slow but we weren't in a hurry....o [... read more]n vacation time!

Great resort

This resort was really nice. Wasn't very big but I enjoyed that. Was not a party resort by any means which I quite enjoyed. Food was great lots of variety. Beach was the best part! Would definitely go back again!!

Not happy

Problem: We arrived after 4 pm on march 19. We could hardly get a drink while our room was being prepared. The bar was extremely busy with 2 personnel. We waited half an hour for a drink. there is no daily activities or evening entertainment!!!!! As expected in an all inclusive vacation. It is boring during the day Not even music at the pool!!!!! Some drinks were not included in our package: and felt very second class and a little embarrassing. The room was equipped with a kettle no Coffee maker [... read more]!!!!!!!!! The other issue is that the property is located on a remote area where taxing would become expensive. The beach is a big disappointment.

Sunscape Curacao Resort, Nice resort, Great People

Three areas to this resort, the older central part, the newer tower and the Sun club section. We stayed in the older section but were lucky enough to be in the 3200s on the beach front. They have full sized balconies and an exceptional view on the ocean. Maid service is great. Food at the buffet has enough choice to keep everyone satied but the best meals can be had for dinner at the 4 restaurants. No reservations required, except at the Japanese (at least 24 hrs in advance), one just needs [... read more] to line up at 18:15 and it's first come first served. We would line up to reserve at a later time and it worked very well. The staff at the hotel were fantastic and went out of their way to help us with issues we had with Air Canada, but more on this later. The beach is protected by a breakwater wall which offers the swimmers protection from the rough ocean. Snorkeling in this area is great. Bring water shoes as many entry points have coral making entry a little difficult. I highly recommend this resort. Now the negative. We travelled with Air Canada Vacations and Air Canada Rouge provided the transportation. We connected from Ottawa to Montreal then Curacao. Big error. We had a 40 minute connection in Montreal which required a sprint from one end of the terminal to the furthest end. My daugther's baggage made it to Curacao, but mine and my wife's did not. These things happen but what followed just made the situation worse. We and a few others, had to fill out paperwork to report the missing bags and by the time we finished and exited the terminal, our bus ride to the hotel was gone, no warning, no nothing. Nine of us had to pay a taxi to get to the hotel. I spoke to the Air Canada rep the next morning and she was less than helpful in fact, we received more help from the Sunwing reps at the hotel than we did from them. I called Air Canada in Montreal to try and locate the bags and was given little information but promised a call back once they did. NOT! The most frustrating aspect of this was the lack of common courtesy and communications on their part. Result, 3 beach days missed and, never again will I travel with Air Canada.

Nice resort, not too big so very personable!

Everything was within easy reach in the resort. The four restaurants were all good. Food was of good quality but tended to be always "well done". The pools and beach were very nice and the snorkelling in the lagoon was better than the paid excursions. Staff was fabulous and we really enjoyed the coffee bar each morning before breakfast. The nightly entertainment was first class with two different sets each night.

Would love to go back

This was one of the best resorts I have ever been to. The staff , the food , the entertainment, the grounds, the beach and excursions offered are all top notch. It's also a great place to go snorkelling.

GREAT Resort !!

This was a terrific place to vacation ! The private beach was outstanding; it felt like swimming and snorkeling in a crystal clear lagoon. The resort was small enough to make it easy to navigate and it never felt crowded. Always plenty to do; the activities and entertainment was really good for a small resort. Food was great, portions large and the line up's were not long. The rooms were large and comfortable and lacked nothing. The best feature of this resort is the friendly and helpful s [... read more]taff. Picturesque Willemsted was a very short bus or taxi ride and worth the trip. Mambo beach with many shops, restaurants and happening night life was only a 5 minute walk. I would go again tomorrow :)

Very nice resort

If you like to swim in the ocean with light waves this resort is perfect. The beach is protected by rocks that keep the water calm and easy to swim and snorkel in. We spend more time in the ocean on this trip than any other. The food in the restaurants was very good, the Japanese was the best. Service can be slow at times but remember you are on vacation and the drinks are included. The area around the resort and in Willemstad was very safe. We took local transit with no issues. $1.50 t [... read more]o take the bus from resort to town. The staff are very friendly and polite and all spoke English very well. The resort is not new but the rooms were large and clean. The grounds were very well maintained, the beach and pool area was cleaned consistently by staff. The entertainment group were very enthusiastic and did well with the limited resources. Each night there was live music around the pool area at dinner time. Mostly single musicians with electronic back beats. They were all very talented and added to the ambiance. We took a day trip with Bounty Adventures on a catamaran to Klein Curacao, highly recommended, the crew were great and the food and drink were excellent. This trip takes you to an uninhabited island were you can swim, snorkel and explore the island. They provide breakfast just after launch, and lunch at the island, which is when the bar opens. A great day out, expect to sleep very well after this trip, we did. Well worth the $108 for the day.

Good Resort

Good resort; smaller so easy to navigate. Good food in a la carts; buffet was ok. Great location! Rooms in the tower are much nicer than in the villas. Staff are friendly but service was a bit slow. No reservations for a la carts but wasn't a big deal. Water and weather gorgeous - great snorkeling right off the beach! Fairly quiet resort.

Very Nice Resort (Relaxing Time)

First and foremost, I must say the Staff at Trip Central, were amazing. Tracy Weldon-Duffin was extremely helpful in that she had stayed at this resort 3 times before and gave my wife and I some excellent advice and heads up. To the resort. After reading some reviews we were a little concerned, but I do have to say that our concerns were unfounded. I am going to rate the different aspects of this resort with a little description. Room: 3.5 out of 5: The rooms were a little dated and [... read more] could use an update, but they were extremely clean. The bed was comfortable, and the shower stall 3' x 6' was roomy and spacious. Great water pressure too. Reception Desk; 4.5 out of 5, The staff at the front desk were excellent. Our plane was delayed 4 hours and when we arrived they had us checked in and to our rooms within 15 minutes of arriving. They also had the restaurant stay open a little later so we could have a meal. Anything we asked, if they did not know, they would get you an answer. They arranged a room exchange immediately when I informed them I had bad knees and, although I can climb the stairs to our second floor room, it was painful. They put us on the main floor and arranged transfer of our possessions. Grounds: 4 out of 5; Well maintained, and kept spotless. Again, maybe a little dated and in some need of repair in certain areas, but this did not detract from our enjoyment. Restaurants: 4.5 out of 5; We read that there was no variety at the buffet. Again not true. I could have eaten something different every day if I had wanted to. Chicken, Pork, Fish, Beef, Pasta, Salads, Fruit so fresh you would have thought they picked it that day were offered and enjoyed. The Ala cart restaurants are even better. Italian, we ate there twice was excellent with great service. The Japanese restaurant (you will need a reservation here), was amazing. Food is cooked for you at the table and you get entertained by the cook as well. The Beach Grill offered hamburgers, hot dogs, steak, ribs and grilled chicken, all well prepared and serving sizes were amazing. Other than the Japanese Restaurant, you do not need to have reservations at the Ala cart. Beach: 5 out of 5. Great Beach with soft sand. Clearest water I have ever snorkeled in. The break wall out about 50 feet from shore means the water is calm. Most days you could also snorkel outside the break wall. No problem with lounges, we were always able to get one. I cannot name most of the fish we saw, but they were so plentiful and beautiful. Many times i was snorkeling with schools of fish numbering over 100. Just a warning, if you are not a strong swimmer, stick to the pool. The drop off is about 20 feet out from shore and it gets to well over 25 to 30 feet deep. Pool: 4 out of 5. I was only in the pool once, with a beach like the one we had, who needs a pool. Staff 5 out of 5. From the cleaning staff to the bar staff, all were top notch. Even the towel exchange person was amazing. Overall rating; 4.25 out of 5. This resort will see us again, hopefully, next year. When we do book we will definitely use Trip Central to arrange everything for us. I hope this has helped.

Beautiful Resort!

The hotel is a bit dated, however extremely clean. The staff are very pleasant. The buffet could use more staff to serve drinks and clean tables. The Sunwing reps should not promote eating at 12:00 on day of check- out. The buffet does not open until 12:30 (the same time the bus was picking us up for the airport). This misinformation created a bit of chaos where people were seating themselves and the staff were trying to set up for the 12:30 opening.

Sunscape resort spa and casino curaçao

Just returned from sunscape curaçao had no complaints everything was great from food to weather to hotel staff very friendly safe resort any request was taken care of in timely manner. Evening and afternoon activities were very good. First time being at a resort that had no reservations for dinner but gave pagers when it was our turn. Would return to this resort again

Great beach

beach is a highlight if that is important. to get a beach hut / umbrella have a get to the beach early in the morning. Not to many on the beach....... a must if you like the shade. No shade around the pools.

Do not stay here – for many reasons

1. Staff do not care, they are there to collect a paycheck only 2. Out of the entire week, we had our minibar stocked once and it should be daily 3. No restaurant reservations are allowed – first come first serve 4. Grounds need A LOT of work, especially the pools 5. Food is ok, not great 6. Room service – terrible, and that’s putting it nicely 7. Seems like no one wants to help you, they send you to someone else to figure out 8. The only time they called us, was the day we were che [... read more]cking out “When can we pick up your bags?” Spend your money at another resort, if I was the owner of this establishment I would be ashamed and embarrassed.

Excellent

I enjoyed the resort. It was very clean and the staff was friendly and helpful. The main downside was the fact that you could not make diner arrangements ahead of times. Having to wait in line every night hoping to get a table before 9hoo was frustrating. Also the nighttime entertainment could have been more exciting.

Needs work

grounds were beautiful; beach and water were breath taking. Food was okay; 6 of the 9 people in our group developed food poisoning to which the hotel staff were less then kind about. The rooms were disgusting!!!!

Good resort. Good value

Sunscape is a solid value for the money. The rooms are clean and well looked after. We found the staff to be very friendly and helpful. There is not a great variety of food but it was good quality. The beach is basically a lagoon which is wonderful for small children. The town is a short bus ride away (or hotel shuttle) which is very nice.Overall I would rate Sunscape as a solid 3.5 to 4 star resort.