We travelled to Sandals for a girls' getaway and it was great! They are definitely still trying to work out the kinks but for the most part - the service was OK. I found the staff to be reactive - not pro-active. Not a huge issue but this does distinguish this resort from other Sandals properties. Unfortunately, we were unable to go in the ocean because of the seaweed - this meant that everyone was at the pool leaving no where for us... those with butlers were able to secure pool side chairs [... read more]the rest of us were out of luck. The food at the restaurants we were able to try - was fantastic!!!! Unfortunately, we were not told to make reservations at the time of booking and were unable to try all the restaurants we wanted. Overall our experience was excellent and we hope to be back!
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Private -
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The Club Barbados Resort: Very Basic Hotel with OK Food
Very basic hotel with ok food. Almost as good as a 3 star Cuban resort we stayed at years ago.
Front Desk Check in was slow and overly tedious. The bellman brought us a form to fill out in advance but was chastised by the front desk girl because she reprinted the form in error. (she forgot it was handed to her). Making customers wait seemed to be all part of the fun of her job. Rooms
When we arrived our bathroom was musty and moldy and the floors were dirty. My allergies were terrible. After[... read more] complaining to the tour rep the next day, ...they did come and clean with lots of bleach. Then on the third day they offered to let us change rooms which we declined. The maid still insisted on draping a stained bed scarf across the foot of the bed every day and putting a 4' long dirty round pillow on our bed. I finally hid them in the dresser.
The king size bed was quite comfortable but the meager pillows ( 5 of them with wrinkly cases) left a bit to be desired. Lighting in the room made reading difficult at best. We had a beautiful patio door overlooking the pool area but had to use the access from the parking lot to enter our room.
Beach This hotel does not have a beach. There was some rocky access to the water but that was it. You could walk up a couple properties and get some sand. The pools were all very shallow but clean.
Entertainment was very sad. They had something every night but it was very boring. Usually just instrumental, old fashioned and poorly done. There was a female singer one night that was passable.
Food in both restaurants was passable, ...but nothing special. Having Heather cook your eggs was a highlight most mornings and the omelete girl was very good as well. The breakfast buffet fair was mediocre at best. Half cooked bacon and under cooked hash browns served with way overcooked dry sausages. The fresh fruit and croissants were very welcome. Lunch was better with a pasta bar some days and a station that did burritos, wraps etc. that changed daily. Most of the soups were very well done. I actually would prefer a beach hut for lunch because having to go back to the room to dress was a bit much! For dinner you must make reservations in advance, ... and served a la carte in the main restaurant 5 out of 7 days. We ate at Enid's once but found the restaurant stuffy and service pace way too slow.
Staff. There were some excellent staff, ...but they were outnumbered by their poor counterparts. Some were downright rude. Why the hotel employs people like that is beyond me! Some of our favorite staff was Roslin at the hostess station. Always smiling and laughing and was sure my friend with a cane was close to the buffet etc. Reah was our favorite waitress. Always smiling and helpful with anything you asked. Adrian was our favorite bartender, ... always smiling and courteously making sure your drink was freshened.
This was off season and the most I have ever paid for a week away.
I doubt I will ever return to Barbados and I would not even consider this hotel if I did.
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Brian -
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Sandals Barbados: Service Needs Improvement
The resort is beautiful. The food and drinks: perfect. Service was somewhat suspect. We failed to have our room cleaned two different days. The bartenders especially seemed to be so disengaged; none of them were interested in serving you. You pay a lot of money for Sandals, I expect the service to be second to none. This was our third Sandals visit, and most disappointing.
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Nads -
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Time Out Hotel Barbados: Basic but does the job
The hotel needs a bit of love but did the job for the one week we were there.
We were hardly in the room so it didn't matter much to us.
Showers were loooooow pressure - heads up.
For breakfast, we brought a light omelette maker and grabbed toast from the continental breakfast.
As for Barbados itself - beautiful. Walk with as much water and snacks as possible. EVERYTHING IS EXPENSIVE. I let the hubby control the money this time so I didn't feel it as much.
If you smoke - there's taxes[... read more] on cigarettes so beware. Make sure they charge the correct excise tax - its supposed to be per 5 and not each.
PS - try to keep your luggage closed as much as possible.
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Private -
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Time Out Hotel Barbados: Good vacation place
Great location at St. Lawrence Gap , a few steps to the beach. Staff is friendly and helpful, rooms, lobby, and outdoor pool are very clean. Air condition and free wi-fi work well. There is a safe, fridge, kettle with supply of tea and coffee in a room at no extra cost.. Hotel required some uplift, which they plan to start soon. Overall it's a great stay for a budget vacations.
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Megan142 -
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Sandals Barbados: Loved Sandals Barbados!
Sandals Barbados was amazing! We absolutely loved everything about the resort. The food, location, beach, pools and rooms were all fantastic. We spent most of our days at the beach and a couple afternoons by the lagoon pool and the “quiet†pool. The main pool is really fun for activities and socializing but the other pools are where it’s at for relaxing! The grounds are pristine and beautiful vegetation all around the resort. Sandals did not disappoint us. We felt spoiled the entire trip! [... read more]We also checked out the royals side which just opened recently and has a beautiful roof top pool and view of the resorts and ocean. The restaurant up there is also amazing for dinner! I could go on and on but we had a fantastic time and will definitely be going back some day!
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Tina -
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Sandals Royal Barbados: Absolutely beautiful resort
What an amazing resort, the grounds, the people, the food. There was nothing to complain about...a little hiccup with the chair availability at the two main pools, all chairs were reserved by the butlers, which I do understand, if you pay for a butler and your want a spot at the pool, then yes they should be able to reserve a spot but not a spot at the pool and the beach. I think if they had more chairs at both pools then that would solve a lot of the issues. Our second week they were working [... read more]hard at putting extra chairs, umbrellas and cabana's at the beach.
Kim Hartlen was the absolute best, having our travel agent with us to resolve any issues (if there was any) makes the trip that much more relaxing. She go's over and above for her clients. The little extra touches, coffee at the airport when we arrived, along with a goodie bag of snacks, travel mugs etc. Making sure all her clients are accounted for before heading to the resort, the private check in with our own bar and snacks as most of us were starving when we arrived. The generous gifts and extra special touches she gave out to each and everyone of her clients weather it was their first, fourth or tenth trip with her group, our private cocktail party, the sweet dreams, booking of restaurants....I could go on forever as I said she goes over and above and doesn't forget a thing. Can't wait till the 2019 reveal. Can't wait to return to this amazing resort.
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Ontario -
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Accra Beach Hotel and Spa: perfect, yes perfect
we are on the fussy side , didnt do all inclusive , all kinds of place to eat , beach was amazing , would go back , and 85 temp in feb , must say tripcentral rep Eliana was so good and best price , thanks R and S
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Private -
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Sandals Royal Barbados: Sandals Royal Barbados
We found this property disappointing compared to Grande St. Lucia and Beaches Turks & Caicos. The off property diving was part of it and the professionalism of dive staff did not seem as high as the other two resorts and the dive sites we went to were somewhat disappointing.
One of the issues that needs to be dealt with is the ratio of butler rooms to others. We needed to be at the Oceanside pool by 4:30 am to get a seat. The procession of butlers in late morning/early afternoon offering[... read more] cold towels and fruit kebobs to butler guests while ignoring others we felt bordered on being rude.
We travelled with the group organized by Kim Hartlen and this was definitely the high point of the trip. Our friends initial room was a construction zone and Kim was able to get them moved. I don't think this would have happened as easily had Kim not been there. We look forward to future trips with Kim!
The food was another positive - every meal we had was excellent.
This was the second time I've stayed at Coconut Court. It was as good as the last time. Excellent staff, very helpful & friendly. Lovely beach with safe swimming and snorkeling. Always enough beach loungers & shade (not always the case at resorts!). Rooms and public areas clean and comfortable. Would go back in a heartbeat. A very relaxing vacation!
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Private -
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Sandals Barbados: Sandals Barbados - Beautiful slice of paradise
This resort has a lot to offer. The grounds are beautiful and well manacured. There are plenty of places to eat with a total of 17 restaurants on both sides of this cojoined Sandals resort property. The variety was outstanding with Butch's, Bombay, French, Italian and the Merry Monkey being our favorites.
The rooms were well appointed with beautiful furnishings. Resort was very very clean and always impeccably presented.
Overall, it is not an expansive property but has a lot of amenities [... read more]the size. Everything is close at hand and has quite an intimate feeling to it. The staff are very friendly and attentive to your desires. Samara and Nicole were two of the servers in the restaurants that stood out to us. These ladies made our dining experiences even more enjoyable. The food and service were of high quality in the restaurants. Nikita in the loyalty lounge was a pleasure to deal with. Such a lovely person.
Drinks were of high quality however service at the pool bars was slow and not many servers waiting on patrons in this area unless you had butler service.
The beach had beautiful white, powdery sand but is not apt for those who like to take long walks on the beach. It is rather short being less than 1km to go from one end to the other. Unfortunatley during our stay there was a lot of seaweed in the water and on the beach which made normal beach activities less desirable. We were told that this was not the norm but was caused by annual events each year in April. Staff were working to clear it up towards the end of our stay but the ocean surf was relentless bringing more and more seaweed/grass in daily.
Overall I would recommend this resort.
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Private -
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Sandals Royal Barbados: Sandals Royal Barbados Amazing
We travelled for a week with the Kim Hartlen Group and cannot say enough about an amazing week we had. Kim does a fantastic job arranging the trips and goes the extra mile for everyone. Sandals Royal Barbados is a beautiful resort from the staff, the grounds and the food. The staff was helpful and friendly. Lots of choices for restaurants was great. So many options and all the restaurants we tried the food was fantastic. The bowling alley is a wonderful addition. Lots of pool options to rela[... read more]x and enjoy the sunshine.
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Chico -
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Sandals Royal Barbados: beautiful resort
the plantation around the resort was awesome , the pools were fun and the meals were great
the bowling alley was a special treat
the resort was not that big to get around , with in a day you can find everything you need and more
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Nstartan -
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Sandals Royal Barbados: Awesome vacation.
Sandals Royal Barbados is an amazing hotel. We enjoyed the dining experience in all of the restaurants. The food was amazing. We also enjoyed the pools & the bars.The staff that works in this hotel are incredible. They go above & beyond in making us feel at home. The only complaint I had is the ocean, the seaweed & the sand fleas. I was looking forward to swimming in the ocean but this did not happen due to the seaweed & the rough waves. That is no fault of the hotel however. I am wondering if t[... read more]here is a way to cut down on the seaweed as I have never seen the seaweed so thick. Also I would like to see more lawn chairs with umbrellas. We really enjoyed our hotel room - it was perfect. We enjoyed being part of the Kim Hartlen group. I found Kim to be the best travel agent I have ever dealt with. She goes above & beyond for her clients & you can really tell that she loves her job & loves working with her clients.This was an amazing retirement trip for me. I enjoyed every moment.I would definitely revisit this hotel.Thank you.
Doris & Tim White
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Glen56 -
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Sandals Royal Barbados: Exceeded Expectations
Just returned from a fantastic week at Sandals Royal Barbados,after a minor delay due to weather we arrived at our destination.The planning that was prepared prior to our arrival made the transferring to the resort flawless,when we arrived we were treated extremely well and were off to our room along with assistance of Sandals staff.After getting settled we were off to explore,we enjoyed great service food was awesome,weather was fantastic and the rooms were well appointed with lots of room to e[... read more]njoy a bath in the soaker tub.When you have the opportunity to stay at a new resort it’s always spectacular,this is our 5th stay with Sandals and already booked for October all I can say is great staff along with great quality and the bowling was a lot of fun.
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PattiK -
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Sandals Barbados: Your room key Says "Luxury Vacation" as simple as that!!
Everything about this resort is 6 star. The food quality and preparation is outstanding. The people are so accommodating, so pleasant and kind it is for me what really make the difference in any travel experience. The grounds are pristine and so clean. You couldn't find a cigarette but if you tried. You feel safe anytime of day or night and the security is in high visibility making the beach experience so much better as it is a public beach. (All Barbados beaches are public access beaches) The [... read more]pools are very well kept and you see the staff constantly checking the water quality. There is a space for everyone whether you are looking for s sunny quiet spot by a pool and a more happening place by the infinity pool. Drinks are premium quality with several choices by brand. I don't think there is a bad room in the place and we stayed in the Crystal Lagoon 5th floor, great view and you can feed the sparrows right out of your hand....so cool.
If your looking for clam water this might not be the place for you as it was very rough every day with strong winds but I guess that's just the Barbados climate. Lots of seaweed around but really didn't bother me....it is a beach after all:)
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Private -
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Sandals Barbados: Super Resort
We spent a week at this resort April 15-22nd of 2018. We found the staff very accommodating and eager to help with any request asked of them. We dined at what we considered the best food of any resort we’ve ever stayed in. Every meal was well prepared and served with a friendly smiled and complete professionalism. The rooms were very clean and well taken care of by the house keeping staff and the bar fridge well stocked at all times. We even requested a different beer and wine and it was deliv[... read more]ered to our room within twenty minutes! The resort itself was well manicured and super clean and cared for. The grounds staff greeted all guests with a big hello and a good morning smile. Traveling with our agent Kim Hartlen was also a big plus as she was on the ready for any concerns we might have had. The beach was great but seaweed decided to roll in but we can’t control that. The rooftop lounge was very cool and the view was spectacular! I would highly recommend this wonderful place and plan on returning someday. Just a note, the local people of Barbados are very welcoming and kind to all of our group. Great job Kim, (Terry) and the staff at Sandlas Barbados. See you soon!!ðŸ˜â¤ï¸
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James Michael -
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Almond Beach Resort: Like a Comfortable Old Worn Shoe! (or Sandals)
The resort was an older establishment, but very comfortable and user friendly. The resort is built right on the beautiful beach; calm and great for swimming and lounging. The rooms and grounds were very clean and accommodating. Staff were friendly and helpful. Pools were small and shallow, but good to cool off with a quick dip. The resort offered three different restaurants for meals three times a day; two were a la carte, our preferred choice to eat, and a larger buffet - main restaurant. We me[... read more]t a number of couples who were returnees signalling a preferred destination for many. A ten minute walk would bring you to a small town for local shopping and supplies. Transport to larger cities could be made via inexpensive local buses for more shopping and site seeing.
The all inclusive resort also offered exciting excursions for FREE! You can swimming with the turtles, go for a glass bottom boat ride to see colorful fish and corral reefs or go inland via a safari jeep ride. We also opted to take a (paid) tour of the Island to see the history, the local old churches, the towns, the landscape, the history and the rum distillery. And the awesome CAVE TOUR is also a must see! Great added value for the holiday. All in all, we had a wonderful time. Unfortunately this resort is closing at the end of April to be transformed into a Sandals Beaches Resort. So our comfortable old worn shoe resort we discovered will sport a new set treads and a different set of footwear when it re-opens. Hope the new shoe (Sandals) will still fit when it lands.
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Private -
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Sandals Royal Barbados: Amazing resort
The resort was simply beautiful. Nice beach and able to enjoy the water. Beach not your thing, not a problem 5 large pools to enjoy. Staff are wonderful. There were so many choices of amazing restaurants. Our favourite was Bombay. Don't forget to use the spa. The steam room is so refreshing. Would give this resort a 5 plus
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Margaret65 -
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Turtle Beach Barbados a Tribute Port: Great Staff
All staff members were polite and kind. The food is very good and the beach is lovely. Room very comfortable. It is big and can be hard to find one's way around but staff was always ready to guide you.