Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(193 Reviews)

review headshot

Mj14  - 

Verified Purchaser

Awesome

Beautiful facilities Nice staff construction Pool emmaculate Timeshare ppl annoying disco club sucky more music through out the day needed grill ala carte excellent Buffet and food fantastic gym great beach coves okay sea and beach okay

Location
Value
Food
Beach
Rooms
Service
review headshot

Davis6251  - 

Verified Purchaser

Great time!

Beautiful setting! Was a guest at a wedding at this resort. We all had a wonderful time! Meals were above average selection, but not excellent. Lots of construction on site. The villa was located at the far end of the resort which made for a lot of walking however but a sporadic shuttle service was also available. Public wi-fi was available in the lobby but signal was always very weak and unreliable. Rooms were spacious and fun

Location
Value
Food
Beach
Rooms
Service
review headshot

Scary71  - 

Verified Purchaser

Stunning wedding

The hotel was under some construction but that area kept clear and clean. The resort was quite slow so they did opened up all the A la carte restaurants to no longer need a reservation. It was 2 grand hotel/resorts in one. A ton to do and to see. Would highly recommend this resort.

Location
Value
Food
Beach
Rooms
Service
review headshot

Dollie  - 

Verified Purchaser

Great place to stay

Rooms were spacious and clean, grounds were up kept and beautiful. Food was amazing, however portions were small and waits were long. The beach was nice but would recommend water shoes as to the beach was quite rocky. Overall the resort was great

Location
Value
Food
Beach
Rooms
Service
review headshot

Joao  - 

Verified Purchaser

Not worth the money

I wasn't impressed with the rocky man made beach. No drink service at Sunset cove beach, you had to walk up 39 stairs to get a drink food or use the bathroom. Food was nothing special. Wouldn't return

Location
Value
Food
Beach
Rooms
Service
review headshot

DDEP  - 

Verified Purchaser

Awesome resort

The room was great, the a la carte's and buffet were amazing, the grounds were well kept, the pool was huge, "the biggest pool I've ever seen". I can keep going on but no need to say we had a great time. Obviously there were minor issues like any resorts. But we achieved what we set out to achieve, and that was to relax, enjoy the views and have a great time.

Location
Value
Food
Beach
Rooms
Service
review headshot

Cori  - 

Verified Purchaser

Not what we expected!

Room was ok but the bathroom was bad. In the bathroom selling was brocken, lightfixture was brocken and rusty the shower did not use at all got chills when i opented the shower door...jacuzzi tub was new and had a pull out shower...the pillow case and bed sheets had moled on it really bad for someone with allergies and asthma. When we got the room was not clean properly....box of cigarets from previos clients in the room. Asked for a new room and got one on the lady hamilto side and same conditi [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Merl  - 

Verified Purchaser

Hotel

Excellent hotel.. Very clean.. Staff always willing to help ..great food and drinks ..always something to do ..will go there again ..excellent entertainment ..spacious rooms pools are very clean......

Location
Value
Food
Beach
Rooms
Service
review headshot

Jessica_x604x  - 

Verified Purchaser

Beautiful Resort, But Disappointing....

The resort itself is beautiful. Gorgeous buildings and well maintained grounds. It is a huge resort, but there are really only 2 nice beaches. Both a distance from the buildings on the Grand Palladium side. There is only 1 jerk hut, which is always packed and the chicken isn't even that good compared to other jerk chicken I've had. Lots of restaurants, but confusing as they all have different hours, dress attire, and/or reservations. A resort map would have made things much easier! Food was defi [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

MatthewRust  - 

Verified Purchaser

Great Resort

We stayed at this resort in April 2014. This resort had a lot of great things about it. The food was good, in particular the buffet restaurants were great. The entertainment was good and the pool is fantastic. Even the beaches were not bad - specifically Sunset Cove. And the rooms were wonderful - with lots of space and the individual villa concept is beatiful. The only downside was the lack of air conditioning in the restaurants in the evning, which made for uncomfortable dinners some evenings. [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Terrie  - 

Verified Purchaser

Resort was fine

I liked the pool areas. The restaurants were average, at best. The Indian food restaurant was far superior. To the other locales. The rooms are tired....several broken items(soap dish in the shower, fridge door of hinge) but clean and generally comfortable.

Location
Value
Food
Beach
Rooms
Service
review headshot

Flora  - 

Verified Purchaser

Grand paddulium jamaica

Beautiful place. Food great, staff awesome. If you want great beach or have mobility issues this resort is not for you. The biggest pool in Jamaica but not crowded at all. Loved our room . The location was great. We were in building 11 right by the pool on bottom floor. No bugs in room at all.

Location
Value
Food
Beach
Rooms
Service
review headshot

Diane1964  - 

Verified Purchaser

Christmas in Jamaica

My family and I spent last Christmas at this hotel and we had a wonderful experience. Being from Canada this was our first " Green" Christmas and the resort made it a wonderful experience. The pools, retaurants and staff were great. We had out 18 years old son with us, and he had a great time as well.

Location
Value
Food
Beach
Rooms
Service

Next Page