Club Amigo Costa Sur: Quiet bit of heaven

Bungalos were well maintained and lovely right at natural ocean pool. Short walk for meals at dining room, or grill. Food was healthy, lots of veggies fruit, cheeses etc. Fresh breadsfish, chicken etc. Staff was polite and pleasant to deal with. Grounds were clean. Massauge on beach great price and value.

Club Amigo Costa Sur: Comfortable, Friendly

This is a smaller resort which is just what we like. The staff are friendly and very helpful. The rooms clean and comfortable. No power outages the week we were there. The beach is smaller than most and is has some rocky areas, but the oceanview from the bungalows is beautiful. It was very easy to get a taxi into Trinidad. Some of the staff have very good english so it was easy to get answers to our inquiries. The others are trying hard to learn english and are very friendly. I

Playa Giron: Beautiful resort and location

My Son Lance and I Allana loved everything about this resort. There are plenty activities day and night to keep you busy, or relaxing on the beach, in the ocean and the pool, everywhere was beautiful. We had our own house (casa) too. We rented bikes in town and found so many areas to venture to.

Club Amigo Ancon: Club Amigo Ancon Hotel

This hotel is a very nice place, right on the beach which is beautiful. The pool is also very nice and quite big and I swam there every day. I found the food in the restaurant quite good and plentiful. However, there was one very annoying thing - the mosquitos in the room! I never found out how they get there but this insect made my sleep very troubled and I got 56!! (yes, I counted them) mosquito bits on my right forearm. The room should have been sprayed with an insect repellent but it only ha [... read more]ppened after I complained at the reception (4th day of my stay). I know there is a swamp nearby and mosquitos probably came from there. This fact spoilt my stay there a bit!!

Memories Trinidad Del Mar: I enjoyed the resort

Most of the areas were great in the hotel. The washrooms need to be updated as the tubs are stained. 2 days in a row water leakage in the washroom - not sure where it was coming from. I did bring to the attention of the reception. Buffets are great and variety, but no taste whatsoever. I did volunteer to cook but was not allowed to go into the kitchen. Mr. Osmani did accommodate my request to cook but the chef had some reservations due to kitchen policy. I would like to go again, but wo [... read more]uld like to cook if possible.

Club Amigo Ancon: Ancon peninsula, nice place.

Ancon peninsula, nice place. About hotel Ancon: old building many years not repaired Building is 7 floors, and 2 elevators most time not working, so be ready to use stairs, Do not wait hot waters, but you have cold water, for shaving it is not very good. Food is ok for 3 stars hotel. and if you will have good weather, your vacation is ok.

Hotel Rancho Luna: Dated resort needing some upgrades

Just returned from a one week stay at Hotel Rancho Luna. Our objective was met. We wanted sun, warm days, nice pool and beach and got all of those requests. The resort is tired. It needs some fresh decorating. The staff works hard to maintain the property and it is clean and well kept. The rooms are small. Maid service is ok. Food is cold. Meat is prepared on a griddle that could be alittle hotter. But if you like cold Brussel sprouts, cold cabbage and cold mashed potatoes well this is your plac [... read more]e. It was a disappointment for sure. But the biggest disappointment was the number of men who were accompanied by Chikaes or Prostitutes that were there for the week. I guess you could call it rent a date but for this being advertised as a family resort I would think twice about taking my children. The front desk seems to be unaffected by the activity that goes on and seem to dismiss any problems. We met some really great people from Ontario. I wish the circumstances were different as we might consider going back to this resort because of these great people but probably won't happen. This resort is inundated by French Canadians from Quebec most of who are rude, obnoxious, arrogant and loud and feel like they are the privileged few. For that reason and the other reasons I stated this will not be a resort that is will revisit.

Club Amigo Ancon: Not so bad...

Positive: beach, food, chambermaid service, hotel is located right on the beach. Negative: - rooms are very small and majority of them have a door leading into an adjacent room - the day animation is non-existent: during a whole week, we have not seen any day animator - the evening animation in the lobby consisted of the slow popular hits in English, whereas we expected to have the Latino songs in Cuba to dance some salsa and bachata - the hotel is located far from the Cienfuegos airport [... read more] (1h30min)

Club Amigo Costa Sur: Will not go back to this hotel. Crabs crawing on floor, black spiders, cockroches!

Beautiful location, rocky beach! Food typical of Cuba. I like to walk on a sandy beach & swim on the sandy ocean, was unable to do this at this hotel. People nice if tipped. Came with 4 others upon checking into hotel, my friends were given keys to their hotel room, but I had to wait in lobby for 2 hours to get mine. This was untrue, because my friend was able to switch bungalows while I was waiting in the lobby. Had no sleep at night, due to crabs tapping on the ceramic floors... tra [... read more]umatized by the creatures. So glad to be home!!! My luggage us still outdoors for fear of bringing some of the large tropical cockroaches & black spiders in my home.

Club Amigo Ancon: Not so Amazing hotel today

I was at the same resort about 15 years ago and I will compare the differences between resort then and now. Fifteen years ago I booked also with Trip Central and it was indeed amazing and desirable hotel to go and enjoy the beach the hotel facilities, the food and to some degree the rooms. However, at those days 15 years ago I myself, my wife and friends that were staying in the resort we promised to come back and revisit the hotel and have a good time and enjoy everything all over again. [... read more] So to make a long story short, this time around it was really a disappointment. I will outline things that I found unacceptable (a) The hotel room #1 where they put me to stay did not have a hot water, the toilet seat was moving left and right (it was free), the basin was off the wall, water was sitting on the floor and the safe was not working. (b) The safe in the room #2 was not working all 7 days (they could not repair it). There was no hot water for all 7 days. They did offer another room, but because I already changed room once, the day before for the same reason I decline. Apparently, I found later some other people in the group had the same problem with hot water and safe. (c) In front of the elevators there is no light ( it's really dark) and most of the time only one elevator was working. Once I was sitting in the lobby in the evening where a group of older people where trying to get to the elevator with their belongings...it was really said seen (d) The food was not well prepared, and there were L O T S of FLIES and FLIES in the restaurant. I have visited Cuba many, many times (I forget how many times) maybe 20 or 25. I love Cuba and I will go to Cuba again but I will not go back to this resort

Hotel Rancho Luna: Awesome vacation

This property offers exceptional value, and the staff are awesome! I recommend though that you do NOT travel with Cubana airlines. Their service is the worst, and they are ALWAYS suffering delays due to mechanical issues.

Hotel Rancho Luna: Love the grounds!!!

This was my first time here, just loved the grounds with beautiful plants.Also layout of the room.it was fun to see the horses in the field.and hens walking around near the beach bar. The maid service was great. And staff were cordial. The down side I'm sure was not fault of hotel.but by mother nature. Not a great variety of fruit.and.what I ate was not ripe. This is my 8th time to Cuba.but 1st time in January. I would not come back in January.but probably would return.

Hotel Rancho Luna: first time visit

well much to my surprise the hotel was clean and comfortable. whereas its the little things that were missing like a greeting cocktail porters for our bags but due to a very late they did offer sandwiches at the snack bar rooms were decent hot water was hot wheelchair accessible was great to see all around the site overall it was a pleasance stay

Hotel Rancho Luna: Rancho Luna Cuba Cienfugos

WoW i was really surprised .For me i stayed there a year ago .It was not to bad.But this time i had a great trip one of the best i have ever had.Great room looked like a post card when i opened the curtains. what a view..People were super friendly could talk to anyone.the staff all ways had a smile and very helpful. The food was great i was never hungry lots of great things to eat at every meal .Had the best roast pork and gravy i have ever had. I will go back just for that.Thanks to Rick Lockh [... read more]art at Tripcentral .He did a great job ..i hope to book with him very soon. Thanks to all who helped make my trip great. Jeff Barta

Hotel Rancho Luna: Great resort

I loved the layout of Rancho Luna. Having the beach right there was a bonus! The restaurant was amazing for choices of food. The cleaning staff helped us everyday making our stay enjoyable coming into the room with the bed made and a clean room. All the workers are so friendly and helpful! Having a hard time walking it was very accessible for me! Also Louisa went out of her way to retrieve my lost luggage at the airport.

Hotel Rancho Luna: Very good resort

This is our second time in Rancho Luna Cienfuegos very good food clean hotel nice staf we would come back again to this resort Roy was a our favorite person in there I have to mantion Luisa she is a very nice person with a nice personality

Club Amigo Ancon: Satisfactory

The pool was brand new. Very large and very clean. The beach was clean and there was lots of new beach chairs and lots of palm umbrellas. The staff at the reception area were friendly and accommodating. Everything was clean Did not get sick. The food was prepared with treated water. The food was tasty, but could have had a little more variety The shower was not working properly. Rooms were clean, but could have been a little more spacious

Faro Luna: Peaceful place

views ,water ,staff,location,food, price better to say in one words all’s good I enjoyed my stay in this hotel with amazing beach very clean and peaceful place with beautiful sunset make sure to visit Cienfuegos city too🍻🍻🍻🍻❤️

Faro Luna: good

good [[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[ [... read more][[[[[[[[[[[[[[[[[

Club Amigo Ancon: Amazing Time - Recommended

What an amazing time we had at Club Amigo Ancon. From the front staff to the Snack bar staff and the entertainment staff - Rupert it was really nice to meet your mom and you as well you really do a great job keep all the guests happy. Rollie in the snack bar makes amazing Pizza's, Hector at the Pool Bar keep wearing that Canada Hat! Always gets your drink for you when he sees you coming.. Pool guys are amazing they really keep the pool clean. Adze at customer service very helpful . We ha [... read more]d no hot water but in Cuba that happens and it was warm enough that you don't really want the hot water because you want to cool off. There was a bad rain storm on the Monday and when we went back to our room the water was flowing like Niagara Falls and everything was floating. The staff was so accommodating and moved us immediately. The chamber maid (evening lady Marissa! I think was her name.) She came up and got us into another room and help us move our belongings, she offered to take my went personal belongings home wash them and bring them back to me. Now that is real customer service. The first room we had in the main building 631 was big and lots of room with a little sitting area and a big terrace, but unfortunately due to weather we had to move. Food was Cuba standards, you could always find something to eat no matter what. Umberto at the egg station is great, always smiling and got you what you needed every morning. All of the Kitchen staff was amazing. To a dear friend Nessy, Hope you enjoy the tootsie rolls.... you are always missed and will see you soon. One last thing for the money you pay this is a great resort, you will not starve, you will sleep good and will have a lot of fun. You make your vacation what you won't it to be. Don't read all the negative reviews because you have to give your own review as everyone's opinion is there own. If you are expecting the Hilton you will never find that in Cuba, but you will find great staff and new friends. To all the staff at Club Amigo Ancon, Job well done and we will see you soon.