Brisas Sierra Mar: December 13-20, 2017: Enjoyed the stay

Hotel was in a good shape despite the fact that it went through Hurricane Matthew . Beach on the right to the resort was covered by debris, but was improving over time. There were not many fruit in the resort's restaurant and very few fish. But meat was outstanding and in a great variety. We ordered lobster dinner in the restaurant and it was very good. Snorkeling was good only one day, other days there were waves and water was not clear. Weather was great (as always in this resort). We did cycl [... read more]ing, back horse riding, used catamaran, canoe - everything that resort offered and played all afternoons volleyball in the pool. Drinks were great (as always). What bothered us a lot was kind of black flies (or whatever it was) bites. After-bite did not work at all. I asked for vinegar in the kitchen, but they did not have any. They advise us to use rum and it finally worked. Another negative thing was a flight (Sunwing). It supposed to be a one-stop on the way to the resort and direct flight back when we purchased the package. Sunwing changed it at the last week to have one stop on the way back as well. It was a pain - added 2.5 hours to the flight time. Anyway, we enjoyed our stay as we always did i this resort.

Brisas Los Galeones: Cozy and pleasing but rates getting too high

Wonderful place for a quiet getaway but rates have been too high lately. Clearly people are not booking, as there were only about 8 guests at the resort during our most recent stay. It is a small place but this is not a good sign. For a peaceful, off the beaten track oasis without great beach for swimming, rates need to be more reasonable to compensate. There used to be more long-stay guests as well as us short-stay but apparently they tripled the rate and lost nearly all of them. Wish  [... read more]they would just do what they do best, at a reasonable rate.

Carisol los Corales: Great value: clean and comfortable

Have stayed here before; it seems spruced up. Clean and comfortable. Activities good. Mario, my Cuban guide/friend, joined us. Rental car was available to go over the mountains to Baracoa and Alejandro de Humboldt National Park. My 86- and 75-year-old lady friends also loved it.

Brisas Sierra Mar: Amazing resort in 1993

It was amazing resort in 1993, but almost 25 years was nothing done to keep it same way. Elevators don’t work, beach is full of bugs, bars are cheap. Workers are amazing, trying their best specially at Ranchon.

Brisas Sierra Mar: Amazing Location

Sierra Mar. The grounds and gardens are lovely with mature vegetation. The coffee is delicious and breakfast is good. Staff is attentive and polite. Evening entertainment is very nice and there is always music everywhere. Excursions into the Maestre Mountains are adventurous and very educating (coffee plantations, wildlife, streams and waterfalls). The only complaint I have are the many steps to climb.(I have a bad hip, ....exhausting) There are elevators and all of them are in disrepair. Ou [... read more]r room was clean, good bed, good shower and a lovely ocean view. But despite that I would come back anytime and my husband too. We and particularly he loved the resort.

Brisas Sierra Mar: Faded Glory disappointed me

Brisas was no doubt very nice when built but I think they still use the original beds. The room is fine but even the toilet paper holders are missing and the rolls sit on the counter. Small towels only showed up at the end. You have to rent the in-room safe but that’s pretty normal although I think it’s chintzy. The elevator up to my room did not work for a day after our arrival. The elevators down to the beach never worked for th whole trip. If you have trouble with stairs  [... read more]don’t come, there are way too many. If you forget something in your room you’ll be sorry. The pool was cleaned regularly but there’s a black smudge all around it. There are lots of shade palapas and nice blue loungers but there are also a lot of broken orange ones that should be discarded. The beach has been reduced by storms and is unimpressive. The area is beautiful, the hills surrounding the property are lunch and beautiful. The food is probably the worst and most repetitive of any resort I’ve stayed in of many in Cuba and elsewhere. There are many nice staff members but there is a ton of staff cadging drinks at the bar and it’s evident that food is purloined by the quantity and quality. I have never seen this so blatantly done. The only good thing I can say is that I paid a low price but I would never return and would not recommend this place.

Brisas Sierra Mar: Aging Resort in need of investment $

My family and I have been going to Brisas Sierra Mar for about six years. We come back for the friendly restaurant staff, village life nearby, horseback riding and the caring scuba dive masters. This still remains the same. On the down side the food at the buffet is really limited for vegetarians and for those who eat only fish. Even meat eaters may find the food always the same. Repeaters dinner and the restaurants by invitation are good. Brisas Sierra Mar is a family resort that has chang [... read more]ed into a haven for older Canadian men and Cuban working women. My children commented on how bad it looks. The resort needs roof repairs, refurbishing of many rooms and a paint job throughout the resort. The drainage system does not work and water can accumulate in the hallways during a storm. During our stay the elevators did not work. This was a problem for older tourists with mobility problems. We will not be returning despite our love for the area and the friendly local people.

Carisol los Corales: Never again.

No soap in the bathrooms or toilet paper. Dishes in the dining room were dirty. The food was greasy and the poorest cuts of meat. The dive boat was not there as the papers had not been signed, no catamaran. The room was clean. The staff is helpful and friendly.

Brisas Sierra Mar: Brisas SierraMar

Grounds very clean. Hotel in good repair. Food pretty good. Staff excellent Hotel has beautiful scenery. Only bid problem was beyond their control . A very heavy rain knocked out the elevator to the beach level making it difficult for some people to get down with the stairs. The hotel had repair people there promptly but four days later when I left they were still working on it

Carisol los Corales: well worth the money

stayed several times at this hotel, and find it the same every time, very enjoyable and the staff is so friendly, they do everything they can to accommodate you for whatever reason..the food could be better, cold most of the time, so eat from the grill.... ..the recreation staff is great, they try to get you involved in games and pool activities. will go back again

Brisas Sierra Mar: facts

Price was great for 12 days but the hotel is tired and like many , needs a facelift, no change since my visit in 2012 other than the elevator is now operational , the hotel is 25 years old but was not maintained, some rooms are being renovated but the process is slow. Many many many returned guests, older crowd, food Ok but nothing out of the ordinary for Cuba. likely my last time.

Brisas Sierra Mar: Faded Glory

This was & could be again a beautiful resort. Brisas Seirra Mar is reflective of the many resorts throughout Cuba I have visited, It's easy to envision how it looked when new but it to is being allowed to crumble.(How Sad) Lots of stairs & the usual Cuban power outages effecting the elevators. The Buffet is a little better than I expected with some decent spicing. The specialty restaurants need to be told to hold back on the salt. The beach is volcanic sand -beige but hot as --- on the feet. [... read more] Wear beach shoes you'll be O.K. Staff very nice & worth while day trip to Santiago de Cuba.

Costa Morena: Good for the price

If you're looking for a very quiet place to stay then this is the best place. There was only 20 people staying the same time we were, all very friendly along with the staff members. There's no hot water, but the rooms were clean. There's no sand on the water front but you can still swim and it's a beautiful view. Food was slim pickings, but decent. A place suggested if you're looking for a long stay with an older crowd.

Brisas Sierra Mar: Good deal for the money

My family enjoyed the stay in this hotel. It wasn't really 4 day stay as we came very early morning November 20th instead of evening of November 19th due to airline (Cubana) delay. Also we had to leave fairly early November 23rd and then spent many hours at the airport due to airline delay.

Carisol los Corales: Great beach, great weather

A great value for a three star hotel. My husband and I go twice a year, in November and March, mainly for the location. Majority of the people there, at the times we go, are retirees. The weather is always good, and It hardly ever rains. The beach is great, the water is warm and there are no waves. The clean room for us is imperative so we tip domestic 3 CUC every morning. The food is okay; nothing special. Bring your own spices if you like spicy food. We don’t go for the food, and we donâ [... read more]€™t drink. We drink wine or beer at lunch and diner time. If you like to drink be prepared to tip if you want a speedy service at the bars. There is a great program every night. Basically, you get what you pay for. Don’t expect five star treatment in a three star hotel. We are planing to go again.

Brisas Los Galeones: Small gem, small pool, high on a hill!!

We spent 1 wk in Nov 17, unfortunately it rained 3 days out of 6, we visited Chivirico, small village at 5he bottom of the hill, also to get to small beach, walk down 291 steps, very steep incline, food just so so, service great, rooms very clean, from Los Galeones, there is a shuttle to sister hotel (9am to 5pm) lunch on site available either at beach restaurant or at buffet on 4th floor, there is a better beach, larger pool. I don’t think I would return as not very much activity available.

Costa Morena: Hotel costa morena

The Hotel was directly on the water, which was very nice. The buildings are spread all across the ocean, along with the bars. The resort was not very busy in November, creating a boring atmosphere. The entire place seemed to be needing updates, and was constant construction. Please be sure to bring extra clothing for those working, as they will ask.

Brisas Sierra Mar: Gives us all!

Everything lovely and staff there to answer all your needs. Love the food especially the fish. The Beach Bar and seaside restaurant add to the variety of locations on site. The coffee is exceptional

Brisas Sierra Mar: Nice hotel, decent food, friendly service.

All-round it is probably the best hotel in the Santiago area, at least for the price, with buffet meals too. An hour from Santiago on the coastal road but the road is good. The road to the west toward Pilon is rough but that whole route is scenic as hell. We rented a Chinese car though (MG) and it had only about 6 inches of clearance with 3 passengers so not suitable for going west past Chivirico. **Unfortunately Cubana cancelled our flight to Santiago de Cuba and we lost a whole day of ou [... read more]r short 4-day package to Cuba. Yes, after a lot of sitting around and getting no updates on our flight out of Toronto we were informed of the decision to cancel to next day and they put us up in hotels with meals/coupons. The whole process was really tiresome and inefficient though. Worst thing was we lost 25% of our time in Cuba and we are not informed whether we will get a refund of at least 25% of what we paid for the all-inclusive package. I mean we paid for 4 days, not 3...then we had to endure the inconvenience, though not the costs, of putting up in Toronto for a night. I want to hear if/when we are getting a refund, as this will affect my travel decisions in the future. The fault was not Sierra Mar Hotel's but Cubana's, on the other hand it is a package deal. Larry

Brisas Sierra Mar: Very relaxing

First off : the surrounding scenery to brisas is all mountains very remote but tranquil.... the resort was nearly empty but we made the most if it.... food decent...drinks non stop.... swim up bar.... free snorkeling 1 hour trip out on a boat...I bought decent Cohiba from a "guy " ..... there was some prostitution at the resort but not in your face .... very friendly and warm animation people...