Melia Las Americas: Second trip to the Melia Las Americas

This was our second time to this hotel. Big difference between the first time pre-Covid and now. The first time we stayed in the main hotel and the second time we upgraded to the level. We thought the upgrade to the level was a good idea however, if you can’t afford it, you’ll be perfectly fine in the main building as well. The beach here is honestly one of the best… Can’t beat it and the close proximity to the golf course. The course is not the greatest but for a vacation course it’s a lot of f [... read more]un and affordable. As far as the rest goes, the food is hit or miss, Lemoncello is probably the best restaurant. Drinks are sometimes good and sometimes not so good. (They have switched from serving fresh coffee with milk in the mornings to a machine. I used this for some latte and the milk must’ve been bad because I was very sick for two days). Being part of the level gives you premium drink options so if that’s important to you it’s another thing to consider. Pools are great, staff are great and our only other issue was with our room. The shower was terrible. The rain shower overhead was so rusted and full of calcium that only a quarter of the holes were open to take water from and every time we use the shower Because it was not built correctly, the floor in our bathroom would also be flooded. So we always had to have towels rolled up right by the shower door so the water wouldn’t extend too far in. Why in the world a hotel like this wouldn’t fix such an issue is beyond me but Cuba overall is struggling… To avoid making this post too long, I will not be returning to Cuba For many other reasons.

Melia Las Americas: Second trip to the Melia Las Americas

This was our second time to this hotel. Big difference between the first time pre-Covid and now. The first time we stayed in the main hotel and the second time we upgraded to the level. We thought the upgrade to the level was a good idea however, if you can’t afford it, you’ll be perfectly fine in the main building as well. The beach here is honestly one of the best… Can’t beat it and the close proximity to the golf course. The course is not the greatest but for a vacation course it’s a lot of f [... read more]un and affordable. As far as the rest goes, the food is hit or miss, Lemoncello is probably the best restaurant. Drinks are sometimes good and sometimes not so good. (They have switched from serving fresh coffee with milk in the mornings to a machine. I used this for some latte and the milk must’ve been bad because I was very sick for two days). Being part of the level gives you premium drink options so if that’s important to you it’s another thing to consider. Pools are great, staff are great and our only other issue was with our room. The shower was terrible. The rain shower overhead was so rusted and full of calcium that only a quarter of the holes were open to take water from and every time we use the shower Because it was not built correctly, the floor in our bathroom would also be flooded. So we always had to have towels rolled up right by the shower door so the water wouldn’t extend too far in. Why in the world a hotel like this wouldn’t fix such an issue is beyond me but Cuba overall is struggling… To avoid making this post too long, I will not be returning to Cuba For many other reasons.

Grand Memories Varadero: Grand Memories

Music too loud at pool and beach. TV didn't work. I told 2 desk clerks, the maid and main person responsible for resort. Nothing done. Won't go back there. I'm alone and don't sleep much so a TV is good to have

Paradisus Princesa Del Mar: Amazing relaxing resort

Out of 4 resorts that I have stayed at in Cuba, I'd rate this one the best. While there are lively areas, there is always quiet sports to sit and relaxe if that's what you want. There are numerous bars. There is good table attentive table service. Cuba being as it is can result shortages. At times there can no limes, or lemons, or cola available. You need to be a fexable drinker. There is only one kind of beer. The tenis courts are in rough shap. Tennis rackets and balls are available, but the [... read more] attendent isn't always around to issure them. So if you want to play tennis bring your own racket and balls.

Starfish Varadero: Changed room two times

We were given a room in the main building with three beds, no balcony, no air conditioning, and no flushing toilet. Told to pay 330 USD cash to move to bungalow. Moved to bungalow; unpacked. The air conditioning did not work; waited for repairs. The repairs could not be made, so we moved again the next day. The roof leaked on the rainy days, but fortunately we brought our own towels so we could spread them on the floor to contain water. The beach was awesome. The service is fine if you tip. The  [... read more]food was acceptable. I lost weight and very happy with that. Happy to be home!

Starfish Varadero: Changed room two times

We were given a room in the main building with three beds, no balcony, no air conditioning, and no flushing toilet. Told to pay 330 USD cash to move to bungalow. Moved to bungalow; unpacked. The air conditioning did not work; waited for repairs. The repairs could not be made, so we moved again the next day. The roof leaked on the rainy days, but fortunately we brought our own towels so we could spread them on the floor to contain water. The beach was awesome. The service is fine if you tip. The  [... read more]food was acceptable. I lost weight and very happy with that. Happy to be home!

Paradisus Princesa Del Mar: Quiet and relaxing

We stayed in the junior service royal suite. Based on time of year it was not busy. Some areas were showing wear. Staff were very friendly even though we were not sure they understood what we were asking a good part of the time - always a sile and appreciative of tips / gifts. Food selection were very adequate. Mix options for drinks limited ie no cola !

Melia Las Americas: Fun golf resort

Staff were very friendly and helpful. Fun time for a golf trip. The greens need some work but otherwise good. Food was fine. The beach was really nice. The hotel overall needs a refresh. Good for a guys golf trip. If your wife is at all fussy you may need an upgraded room.

Paradisus Princesa Del Mar: Exceeded our expectations

This resort dramatically exceeded our expectations of a Cuban resort. The property was spacious, clean, well manicured, the rooms were perfect (we were in the Royal section), the food was very good, we ate at 4 different restaurants ( the Japanese is a MUST), food presentation excellent, the staff were Exceptional, from front desk, servers in restaurants, cafe's, bars, maids, grounds keepers...everyone was over the top courteous, engaging. The beach area was spacious, the pools expansive, clean. [... read more] A must place to visit. On our flight home we heard from many persons who stayed at other resorts, they commented about how they paid less than $1,000 BUT in the next breath they spoke about 'tired properties', food bland or poor, non courteous staff, lack of or no hot water, etc etc. There is an old saying, you get what you pay for...The Paradisus Princesa Del Mar is definitely worth the price, it will be a MUST return for us.

Sol Palmeras: Nice Resort

Very nice hotel our room was updated. Music was a bit loud at times. Beach was very nice didn’t have to get up early to get a chair which was nice. Food was okay the people were so nice and welcoming. The new beach bar was awesome.

Paradisus Princesa Del Mar: Nice resort

Great beach and swimming pool. Italian restaurant excellent. Japanese very good. Buffet - got enough to eat but a little boring. Service and staff very good. Rooms and grounds good Had an enjoyable stay and would consider going back. Kettle in room which I thought was a good idea. Would bring some coffee and tea if I returned.

Paradisus Princesa Del Mar: Paradisus Princessa Del Mar - Formal Resort Review – Cuba / Meliá Hotels International

I recently visited Cuba and, in light of the country’s current conditions, I wish to acknowledge the exceptional professionalism and dedication of the Cuban people. The staff and service providers were consistently courteous, attentive, and genuinely welcoming. They work diligently to ensure tourists feel comfortable and valued, despite frequently lacking access to basic necessities in their own lives, including reliable medication, food supplies, water, and electricity. Their efforts deserve ex [... read more]plicit recognition. The food provided at the resort restaurants was of good quality, with a reasonable variety. Meals were generally fresh, well prepared, and healthy. However, my experience with the hotel property operated by Meliá Hotels International, a Spanish hotel chain, was entirely unacceptable and fell far below the standards of a hotel advertised as five-star. I stayed at the hotel for 11 days (10 nights) and was required to change rooms three times due to persistent and serious hygiene issues. First room: There was a strong and unmistakable smell of urine. Upon opening the bedding, I observed multiple dark yellow stains across the mattress. No mattress protector was in use. Second room: I requested a room change and was moved the following day. Prior to accepting the room, I asked to inspect the mattress and was refused. Initially, the odor was less noticeable, likely due to extensive use of air freshener before guest occupancy. Once the room was adequately ventilated and the balcony door closed, the smell of urine became evident, similar to the first room. Several days later, a severe thunderstorm caused the air conditioning system to fail. The combination of heat and persistent odor made it impossible to sleep. I woke at approximately 1:30 a.m. and contacted the front desk. I was informed that the air conditioning would be restored shortly; it was not. After a second call, I went in person to the reception at approximately 4:00 a.m., exhausted and unable to remain in the room. Third room: This room presented the same conditions: a noticeable smell of urine, visible urine stains on the mattress, and again, no mattress protector. It is entirely unacceptable that a hotel marketed as a five-star property fails to provide fundamental hygiene standards, including clean, unstained mattresses, the use of mattress protectors, and rooms with clean, breathable air. Responsibility for these conditions rests with Meliá Hotels International as the hotel owner and operator. The local Cuban staff demonstrated consistent effort and professionalism and are clearly constrained by resources and conditions beyond their control. The issues described reflect systemic management and maintenance failures by the hotel chain, not deficiencies in local staff performance. Given the duration of my stay and the repeated nature of these problems, this experience represents a serious breach of basic hospitality standards and should be addressed at the corporate level.

Royalton Hicacos Resort and Spa: Very Nice

Resort shows some wear, but for Cuba it's in great shape. Beach is amazing and staff are very friendly and helpful. Food was always plentiful. Resort shows some wear, but for Cuba it's in great shape. Beach is amazing and staff are very friendly and helpful. Food was always plentiful.

Paradisus Varadero: paradisus Varadero

lot of drastic changes in the wrong direction. that made us very upset and angry, the management ruining this beautiful place, which is very sad, very basic food items are not available, and the selection is very poor, this resort was our favorite, but not anymore. no more Cuba for us!

Melia Las Americas: Great resort.

Melia Las America is a great resort. The rooms, pools and service are exceptional. Tha access to the golf course is convenient. I love this golf course. This trip was all I expected. We will definitely return.

Playa Vista Azul: Nice resort

We were a group of five girls and had an amazing time. The resort grounds were kept in very great condition. We ate at every place that we could, and we’re pleasantly pleased with everything that we had. There wasn’t a huge selection, but it was during the off-season so that was understandable. We spent every day at the big beach and loved it. Loved the personal service from the beach bar employees. The main lobby was a fun place to be every night and the staff there were incredible. Wat [... read more]ching the sunset over the infinity pool every night was breathtaking. Staff in all parts of the resort were friendly and accommodating. To mention a few of our favorites… Gilberto in the main lobby, Camilla and Hanley in the buffet, Andie and George in the 24 hour snack bar, Rafael, Yandy and Jose down at the beach, Michael at the beach bar and the pool bar. There was one special cleaning lady in the main lobby, whose name I don’t know, but she was amazing. Evian and Adam and Frank driving the carts were always fun to see! Our room in building 3 was pretty rundown, but we did have excellent air conditioning, lots of hot water and our toilet worked properly. The staff and how pretty this resort is really contribute to the high rating.

Playa Vista Azul: Great resort

The resort grounds are kept impeccably clean. All of the food we ate at the buffet, à la carte, snack bar, 24 hour bar, were all wonderful. The infinity edge pool looking out to the sunset every night was beautiful. We spent every day at the big beach, so I’m not sure how the small beach was. The staff at all parts of the resort were very friendly. Just to mention a few of our favorites… Gilberto in the lobby bar, Michael at the beach bar and pool bar, Camilla and Hanley at the buffet, Raf [... read more]ael, Yandy and Jose at the beach. There are definitely more that were outstanding toward us. Nightly shows were quite good.

Roc Barlovento: Our second home

The Cuban people are working very hard to keep their repeaters. The gardeners have no equipment to work with but do the best they can. Grounds look amazing. The hotel is kept very clean. And the food is what is provided for them which is good compared to what they have in their own homes. The beach and ocean is amazing. The best I have seen in all our travels. I would go again in a heartbeat ?

Grand Aston Varadero Beach Resort: Fun times at Grand Aston Varadero

Really enjoyed our stay at this hotel- clean rooms, good food, best staff especially the Beach Bar. Reviews about beach being horrible is not accurate - it may not be equivalent to beaches further down the strip but still beautiful.

Melia Las Antillas: 10 times to Cuba, worst food by far

The positive reviews about the food have to be fake. I've been to Cuba 10 times, different resort every time. Not a picky eater at all but the food here was by far the worst. This is a 2.5 star resort. The staff is amazing, beach is amazing, resort is kind of old but everything works fine, decent wifi. But man the food is atrocious. Have a huge breakfast because lunch and dinner is not edible.