Be Live Experience Hamaca Suites: Be Live Hamaca Santo Domingo

My boyfriend and I went to Be Live Hamaca Santo Domingo from March 6 to March 13 2015. Before arriving we were skeptical of the hotel due to the poor reviews. However, the hotel was not as bad as the reviews perceived it to be. The location of the hotel is different then most all inclusive resorts that I have been to due to the close proximity of the resort to the city. This hotel is directly located within the city. If staying on the garden side you must cross a public road in order to go to th [... read more]e ocean side. This was something that was not expected. This would not be a good resort at all for small children due to the fact you have to cross the road everyday and the lack of children's activities. Overall, our room was located in building 19. We were on the third floor with a king bed over looking the town's housing. This was not a very pretty site however there was not a lot of noise. The air conditioning never worked and we never received sheets that actually fit the bed. However, the room was cleaned daily and we were left a new water every day. The pool on the garden side was very nice. You could always get multiple chairs in a row. However, you could not get a chair in the shade ever. The pool was always cleaned. The bartenders at the pool bar were very nice and pleasant. The beach was nice, but very small. If you are familiar with large beaches like cuba. This is not the resort for you. Due to limited space the chairs and people were essentially on top of each other anywhere you were on the beach. The dock located on the hotel's property is the divider of the public beach from the hotel's beach. Along this line venders would reside there. Beach was way to small for the amount of chair and people. If you enjoy a nice walk on the beach this would not be the beach or hotel I would recommend. There are also a lot of people trying to sell tours (i.e., catamaran or four wheeler). They are allowed on the resort and beach and are very bothersome. We were asked atleast once a day if we wanted to go on a tour, if not more. The food was good. I use the word good as it was better then the food served in Cuba. Two added features of Dominican to Cuba is that this hotel had pepsi and ketchup. There was a variety of food at all times. A bundle of fresh fruit at every meal which was nice. In comparison, to the price we paid $900 each direct from Moncton to Dominican it was worth it. However, I will not go back to this hotel due to its location from the airport and the beach. The staff was very friendly and the food was fine for the week. Please be aware that if you fly into Punta Cana and you are staying at this resort it is a 3 hour bus ride. If arriving at night (after 10pm), please be aware that there is a public Disco at this hotel and that locals are welcomed and that locals do hang around the front entrances which is not that comfortable.

Be Live Experience Hamaca Suites: Horrible place!

This place was disgusting! Mold on the walls and in the tub, rusty old locks on the safes, dirty and old. In the 50's, i'm sure it was a nice hotel but it hasn't been updated! Staff didn't speak english. Not even a resort!

Be Live Experience Hamaca Suites: Mediocre Resort Mediocre Service

This was my 1st time to DR, I have been to Cuba many times before and love it. We found that the customer service at this hotel was far from being great. When we arrived we were under the impression we were booked into the garden side but after standing in line for over an hour to check in we were told that we were on the oceanview side. We took our bags and crossed the street and stood at the counter there for another hour while the staff member took our passports and disappeared for about 20 m [... read more]inutes with them. When he returned we were told we had to go back to the other side. AT this point we were exhausted as it was very late and we were thirsty. No one was there to welcome us with a drink which would have made us feel a lot better at that point. We refused to go back to the other side of the road and paid to have our room upgraded. The grounds were pretty and well kept. The rooms were average but looked like the floors had not been swept or mopped in a long time. The door to our room was split and you could see right through to our room. Everyday we would go down to the pool and all the cups straws and garbage from the day before was usually still there. 2 of the A la carte restaurants were very good (Mexican & Brazilian). We enjoyed the sunshine but would not return to this hotel.

Be Live Experience Hamaca Suites: Amazing Staff/Employees!

The Hotel is pleasant, unfortunately for us, we were in the Garden View area of the resort, they section we were in - 800's were currently being renovated. so, both our neighboring rooms were busy with construction workers all day. Very nice, but loud, if you wanted to take a rest during the day. Also, our unit needed renovations, so it was old. And the balcony was full of pigeon poo, should be cleaned, at least weekly. Otherwise, a very fine establishment.

Be Live Experience Hamaca Suites: DO not go there!!!

Garden view rooms are disgusting!! Worse than slum..be prepared to pay to upgrade! We saw a friend's ocean view suite and it was gorgeous but they paid an additional $600 to upgrade for two weeks. The resort certainly not the cleanest but the pool and pool area were nice. Food was good and beds comfy. You could not flush tissue in toilets...had to discard soiled tissue in wastebasket! Ugh!

Be Live Experience Hamaca Suites: Only a low 3 star resort

We traveled March 7 to 15 2015. The first room we were given was an absolute mess, door would not open fully due to rubbing on floor. No hot water in shower, and dead bugs in the picture frame. After some hassle, and being shown the presidential suite (only possible upgrade for 100.00 per person per night), we were given a new room that was in much better condition, but still very old and dated. The Nolitour site rates this resort as a 4 star resort, but I would rate it as a low 3 star, and I am [... read more] not a very picky person. Also the Nolitour site said that the Garden section rooms were Beach Front, but in actual fact the Garden section is across the street and through the Beach section building from the actual beach. However after saying this it was not that big a deal as the Garden section has the larger pool, buffet, and 2 of the 4 a la cartes. so we just stayed on our side of the street and didn't bother with the beach. Having paid under 800.00, taxes included, per person we were able to overlook the downfalls of this resort and enjoy the sun, but had we paid any more it would definitely not have been worth the money.

Be Live Experience Hamaca Suites: Nice......:)

It was a realy nice vacation....me and my friend realy enjoy everythink......met realy nice peoples...we went on a tour that was called Sonana VIP......(y).......the food was good and the rooms was clean that was the important thing.....:)

Coral Costa Caribe: definitely a 3 star hotel

The layout ( grounds/beach) and facilities were very good. The staff, always a big smile and genuine helpful personality. Go to Staff: speak to Roberto ( yellow shirt lobby ) Meals were good. We were in the main building. Rooms were nice, large enough, and ours had a balcony overlooking the main courtyard. Evening shows and music was entertaining.

Coral Costa Caribe: Not what I expected

This was my first holiday in 5 years. I traveled to the Coral Costa Caribe on February 20 to February 27, 2015. It was located roughly 2 hours away from the airport but I expected that. The beach was amazing and the pool area was okay except the pool bar was closed the whole time and the hot tub was not up and running. The service at the front desk was very disappointing because the staff was very rude and ignorant. At least the wait and bar staffs were pretty nice. The hotel in general is in ne [... read more]ed of serious upgrading. The room we stayed in was not in good condition at all but it was pretty clean. The bed sheets had holes in them, I almost broke my neck by sitting on the chair which broke and there was never any running water when it was time for me to shower. Oh, ya.... then the toilet broke and it took them 2 days to come and fix it. One thing I can say about this resort is that the food was generally pretty good.

Be Live Experience Hamaca Suites: Great experience

Food, service and landscape was great. Wonderful time. Water is extremely blue in the ocean and a barricade provided to break the waves and keep the sea erchents out. The buffet was delicious. A la carte s were slow in service but still good.

Be Live Experience Hamaca Suites: A good starter resort.

Beach and pools were great. Food was very good. Grounds were kept well. Rooms need to improve. Repairs need to be done. Need to renovate main building rooms. Repairs need to be done to washrooms around the resort.

Be Live Experience Hamaca Suites: Good Hotel.

Average accommodation (some well below average); Good food and fast service. Excellent entertainment. Rather short beach. Not enough beach cots to go around. Very good bar service. Staff very helpful and polite.

Be Live Experience Hamaca Suites: Great place for a reasonable price

We had a great time. The pools are nice and clean. The beach is very kids friendly. Service is great. Good air conditioned and hot water in the showers. Pretty good food. Excellent place for families with young kids.

Whala Boca Chica: Sub-par Resort

The resort was in good condition, however the beach was dirty, full of vendors who constantly asked you to buy their goods. Staff hardly spoke English, and security allowed 'ladies of the night' onto the beach. It wasn't horrible, however I would not return.

Coral Costa Caribe: "ARE YOU KIDDING ME!!! - AUGHHH"

Have you ever seen the TV show "Hotel Impossible?" Well this hotel should be showcased on that. It really does need a lot of improvement. I was very disappointed with the room conditions. When I walked in the room, my jaw dropped. My first reaction was "Are you kidding me? This is what we paid for?? AUGHHH!" It looked and felt like a cheap motel. The sink area was dark and dingy, the lights, when turned off took forever to turn back on (the ballast needs to be replaced). The bathroom was dark... [... read more]like there was no light on (seriously needs a light bulb change). The bathroom door wouldn't close. The bottom of the doors look like there was water damage. The door frame had a gap between the wall and the frame so you can actually look through the wall (where is the privacy?) The toilet bowl had stains on the inside as if it hadn't been cleaned or even worse it looked moldy. The air conditioner was leaking...water all over the balcony. The bed was lumpy and the pillows were flat. The bed covers looked old and improperly washed. The hallways are dark and scary. The elevator didn't work. I almost forgot...we were on the 3rd floor and when I went to take a shower I found that there was no water pressure in the shower... and then eventually, no water in the shower at all!!! Not even a drop. I complained to front desk and requested a room replacement and was told that it happens at certain times during the day...not much that can be done about it. I was told to go back to my room and they will try to fix it. The service was varied...some of the staff were really good (understanding and empathetic), some need to take a course on hospitality and customer service (downright rude). The food was ok...there were 3 restaurants that you need to make a reservation for. The Italian Restaurant - yuck! I think they use tortilla wraps as their pasta for the canneloni and the lasagna...either that or it was extremely undercooked pasta because it was very tough to even cut through. The beach was spectacular and the view is amazing but the lounge chairs need to be replaced as a lot of them were broken. These are the things you don't get to see in the pictures that they have on the website. BEWARE...It might seem like you're paying a good price for the trip but truly... no price is worth staying here...not even if it was free.

Be Live Experience Hamaca Suites: disappointed, but tried to enjoy myself anyway

I was disappointed with our room. It had a very old shabby sofa, faded old wicker chair and two small beds. It is very different then the photos on the website. The service wasn't great. Food was probably the best part. Weather was great.

Be Live Experience Hamaca Suites: Beautiful location, terrible accomodations

Any place on the ocean is beautiful to me, but the Be Live Hotel in Boca Chica failed miserably. Out dated, run down, broken, with filthy rooms and smells. Food was always cold. Some of the "huts" and grounds were beautiful though. The staff did the best they could.

Coral Costa Caribe: Disgusting!!!

First off, we have done three resorts in 18 months...Punta Cana...Puerto Plata and last ly Costa Caribe...Santo Domingo...Please save your money and pay extra to go somewhere else...we decided to take a last minute trip and call it our Suck It Up trip. So not worth it...we should have just spent the money and went somewhere else. Firstly the travel from the air port took 3 hours as we had to drop others off to other resorts and a local to another town! We arrived at Punta Cana airport at 10:40 a [... read more]nd arrived at your resort at two in the morn. They assigned us our room it was damp drapes were hanging off the the wall and bed was on the floor....sheets were so wrinkled and gray stains on the comforter...thought this was a joke! waited til four in the morn to be assigned a room until the next morn....luckily we talked to a manager and he put us up in a room near the ocean...was not what we expected but was better than the others...no hot water in the sink and the shower was just trickling from the hot tap...manager said the whole hotel was like that....Food was terrible no variety...just horrible all around. Only a few staff smiled the rest looked depressed. Funny the vendors on the beach were very friendly and not pushy...they smiled so that was nice! We got beach towels when we arrived however we had the same ones for a week because everytime we went for a clean one they said "thirty minutes" lol...what a joke...if you walk the beach it looks like all the other resorts are closed no business.. i asked a local what was happening they said Costa Caribe wanted to build new but they cant afford it so they a running a low cost run down hotel instead...not a four star like trip link stated..will never go through Nolistar again ... looks like a hand me down resort...please dont waste your money or dreams or time here....lots of locals stay here because they need the customers...for sure a SUCK IT UP VACATION...learnt lesson...spend more go elsewhere dont go cheap....

Coral Costa Caribe: Not a Hilton Not a four star stay away

The grounds are poorly kept. The hotel could be beautiful but needs a lot of money spent on it, it may have looked like the pictures shown by the tour operators at one time but is in disrepair at this time. There is no comparison to the pictures on the tour site. The rooms are large but poorly maintained and not clean. This hotel rates a one star only because of the beautiful ocean that is is built in front off. The staff try's but are overwhelmed by the amount of work and the hours they must wo [... read more]rk. Poor management, poor service, poor food. I traveled to Porta Plata in the dominion Republic a few years ago and everything was much better except for the ocean . I have traveled to many area's in Cuba and their food, hotel and service was very very much superior to what I had to put up with at this place for shame Hilton. Again for shame Hilton and for shame Trip central for subjecting me a loyal user of your site to this horrible place. I would never recommend this place to an enemy let alone a friend.

Be Live Experience Hamaca Suites: Good Resort

Grounds were amazing. Well kept. Food was very enjoyable. Great NYE food gala. Amazing entertainment most nights. Not the best Casino! Not the best towel service for a big chain hotel. Staff was somewhat uninformed.