Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(3159 Reviews)

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Private  - 

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Canto Del Sol: Very disappointing

Location is good, the view from the buffet restaurant was beautiful, but other than that, everything was disappointing. The room in the villa section was very dated, faucet was rusty, bathtub was peeling off. The first room we got was noisy all night from the huge fan on the front building. The room we moved was even older, blocked by parking building, but was quieter at least. After moving, I found out that I left my clothes in the room. I checked the room with the staff, but the room wa [... read more]

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Private  - 

Verified Purchaser

Barcelo Puerto Vallarta: Good resort

An outside grill for lunch would be needed so you don’t need to change cloths if you are poolside Very friendly atmosphere Whale watching and snorkelling were great and awesome dive Center staff were more than helpful

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69 Dobsicki  - 

Verified Purchaser

Decameron Los Cocos Guayabitos Ramada: Pickleball crazy

Decameron Los cocos is 1.5-2 hrs north of puerto Vallarta airport. A very good free tour of country side and towns along the way. Hotel is submerged in Guayabitos on west side. Meals are very good clean rooms and just the rooster calling at 0530 to tell us it is time to go pickleball. We pack a coffee thermos , a covered drinking cup and a large water bottle , get filled at bars or restaurants. No garbage from us made. On the weekends the town comes alive Mexican style with hundreds of national [... read more]

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Private  - 

Verified Purchaser

Hilton Vallarta Riviera Resort: Nice resort /Questionable management

The resort is decent. A little dated. Food was pretty good with some obvious efforts to provide decent meals. The biggest issue was noise: 4:30 am on our first night we were awakened by the sound of power washing of the pool deck and the dragging of chairs across the deck. Our third night was worse as at 3:45 am we were awakened this time by the sound of some sort of machinery in the hallway. I went out to see a staff member using an industrial floor polisher… banging against the elevator door [... read more]

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Private  - 

Verified Purchaser

Melia Puerto Vallarta: An OK resort not a 4.5 star

The hotel grounds were lovely, room comfortable, very clean. What brought the rating down in my estimation was the food. Very little variety and not great quality. The restaurants were a disappointment. We have been to Mexico several times and this was by far the most disappointing when it came to food.

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Private  - 

Verified Purchaser

Hilton Vallarta Riviera Resort: Great Resort

This resort was great in many ways. However, paying extra for the enclave package is definitely not worth it. If you're familiar with other Experience packages like live from milia.Resorts, this doesn't there's no comparison.It's the enclave is definitely not worth the investment.Otherwise, this resort was fantastic.The views were amazing and the people were very friendly

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Doug  - 

Verified Purchaser

Las Palmas by the Sea: Amazing Time

My wife and I stayed here from December 6 to December 13 and thoroughly enjoyed ourselves. The resort was clean and everyone was great. We had a king room with ocean view and it was kept clean and we did not have any issues. It's not a fancy resort but the food and drinks were excellent. We would definitely return.

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Private  - 

Verified Purchaser

Samba Vallarta: Yes amazing resort.

This was my 10th year at this resort. Obviously I love it. Staff is courteous & very helpful.Food is plentiful & variety for all tastes. Grounds are well maintained. Shows for everyone. Only complaint is not getting a negotiated room. I have knee issues & always get the 4th floor but I managed.

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Private  - 

Verified Purchaser

Samba Vallarta: Yes amazing resort.

This was my 10th year at this resort. Obviously I love it. Staff is courteous & very helpful.Food is plentiful & variety for all tastes. Grounds are well maintained. Shows for everyone. Only complaint is not getting a negotiated room. I have knee issues & always get the 4th floor but I managed.

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Private  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Disappointing after 6 previous visits!

The staff was very friendly, and the resort itself is beautiful. But the Mexican charm of brightly coloured buildings is missing. Unfortunately, there were far too many iguanas around the pool area. On one occasion, an iguana got into the pool, left droppings, and the pool had to be closed for 2½ hours. Iguanas were also in the surrounding trees, and our lounge chairs were soiled three separate times. More shade is definitely needed as well. Another issue was the lack of available loungers.  [... read more]

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Margie  - 

Verified Purchaser

Samba Vallarta: A delightful holiday

This hotel suited my needs to a T! The grounds and public areas are beautiful and tidy, clean and well kept. The rooms are cleaned spotlessly every day. The new manager of food and beverages, Carlos Dias, is a very busy man doing a great job! The food in the buffet and the ala carte restaurants is top notch! The BBQ night on Wednesday was amazing. Beautifully set up and the entertainment was awesome. Carlos knows how to put on a good party! He was very attentive to me and my friend. The servers [... read more]

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Could be better  - 

Verified Purchaser

Friendly Fun Vallarta: Nice Resort - Borderline boring.

The resort was nice, rooms good, stocked the mini fridge every day, buffets were very good, Clean facilities, lovely staff . There are 3 pools, kiddie adult, youth & adult, then adult only with a fully stocked bar & appitizer kitchen, which was wonderful. The entertainmant was basically NONE EXISTING. They had beach volleyball but needed a resort staffer to call people in to organize it. . There were in 8 days , 6 weddings on the resort beach area ....which left no space for entert [... read more]

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Private  - 

Verified Purchaser

Canto Del Sol: Great Resort in perfect location

This trip was booked thru Trip Central and was a Sunwing Vacation with a West Jet Flight. I was a bit skeptical of this being a 4 star resort from reading some of the reviews, however the price was great and we decided to chance it. It turned out to be much better than expected. The staff were amazing, the food was really good, pools nice and the location to downtown was perfect. The rooms were dated and could use some better lighting and furniture but very clean with comfortable beds and gr [... read more]

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Guy B.  - 

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Sunset Plaza Beach Resort & Spa: great place

Nice and clean hotel. good emplacement close to downtown (Malecon). Food was very good and personnel very good and very helpful. Great view from all room. Quiet hotel. i will return if i have a chance. I recommend this hotel.

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Private  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Best Bangalore for your buck

Although a bit dated the staff makes this resort great!!! Unfortunately in the last 2 years the new ownership has seen fit to repaint the resort with boring beige. The previous bright colors made this place so charming. The food has also become a bit repetitive Overall a friendly family resort reasonably priced. I would give it a 3 star

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Private  - 

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Krystal Grand Nuevo Vallarta: average resort / don't get too excited

The hotel is a bit dated but the rooms size was very nice with an extra dining area and pull out couch. The beds are very hard and need to be updated to softer mattresses. The grounds are well kept and the service was very good all around from the buffet to the al a cartes. The pools were very nice and can get busy with the swim up bar if you are looking for a quick drink. The beach was very nice with a gradual slope and no rocky bottom and the beach and pool chairs were not too hard to find, ge [... read more]

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Katie  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Super friendly Hotel Resort

This hotel is in a great location. The beach is close, walking distance to Bucerias and coffee shops and restaurants if you want to go off the resort. The grounds are really nice. Keep in mind this is an older resort, but kept very clean. Not alot of frills in the rooms, but beds and pillows were comfortable. For the price we paid, I would say we got very good value. We stayed one week and ate off the resort twice. Loved our vacataion and found guests and staff super friendly a [... read more]

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Private  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Be Prepared

You will be dropped off at the edge of a neighborhood. Hopefully your driver will be better than ours. There’s an Oxxo store up the road, as well as a big store - you might want to make a note of it, because your room will only have one warm bottle of water in it, and a lot of the day you won’t be able to find anything to eat. Check in will be nice and relaxed. Maybe excruciatingly slow would be a better way to describe it. Maybe the staff were all training the day we arrived. Without any tr [... read more]

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Private  - 

Verified Purchaser

Villa del Palmar Beach Resort: A perfect vacation

We enjoyed everything. Fantastic staff! Every one a gem. We enjoyed almost every meal. Loved the pools. Checking in and out seemless. Didn’t like the timeshare push but shut that down quickly. Would stay again.

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Private  - 

Verified Purchaser

Riu Palace Pacifico: very disappointed.

2nd visit. loved it the 1st time Aug/2024, loved the nice quiet relaxed ambiance. very noisy and rody this time. w food bad everywhere. crab claws at buffet was tasteless and meat was mushy. steakhouse either overcooked all the meat, or it was extemely salty. only saving grace was Jonathan A's singing/piano at nite in the lobby. but it was mostly drowned out by all the loud noise and rowdiness. The whole vibe of the place was completely different (good food and quiet and relaxed vibe). th [... read more]

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