Location is good, the view from the buffet restaurant was beautiful, but other than that, everything was disappointing.
The room in the villa section was very dated, faucet was rusty, bathtub was peeling off.
The first room we got was noisy all night from the huge fan on the front building. The room we moved was even older, blocked by parking building, but was quieter at least.
After moving, I found out that I left my clothes in the room. I checked the room with the staff, but the room wa[... read more]s already cleaned and it was gone. I reported to the reception again next morning as he instructed. After waiting a while, what the staff told me was just they found nothing. They did not explain anything whether they found and asked to the maid who cleaned the room. They were not really care about their guest and also the procedure for dealing with this issue was not sincere at all.
Food in the buffet restaurant was basic, but staff was friendly. Asian restaurant was the worst food I ever had. Appetizer was not properly cooked so there were raw flour in the fries, 'shrimp salad' was not shrimp but tough imitate crab. As soon as we tasted Pad Thai for main we had to get out. Cevicheria and the seafood restaurant was pretty good, though.
It was our 4th all inclusive trip to Mexico and 1st time that we are not satisfied.
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Barcelo Puerto Vallarta: Good resort
An outside grill for lunch would be needed so you don’t need to change cloths if you are poolside
Very friendly atmosphere
Whale watching and snorkelling were great and awesome dive Center staff were more than helpful
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69 Dobsicki -
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Decameron Los Cocos Guayabitos Ramada: Pickleball crazy
Decameron Los cocos is 1.5-2 hrs north of puerto Vallarta airport. A very good free tour of country side and towns along the way. Hotel is submerged in Guayabitos on west side. Meals are very good clean rooms and just the rooster calling at 0530 to tell us it is time to go pickleball. We pack a coffee thermos , a covered drinking cup and a large water bottle , get filled at bars or restaurants. No garbage from us made. On the weekends the town comes alive Mexican style with hundreds of national[... read more]s vacationing on the coast We sailed two times , kayaked twice and walked the 4 km beach numerous times in between throwing a frisbee. There is no sunrise or set at the cocos hotel. The best is the stay and play at three sister hotels. Alacarts varied throughout the week. The use of washrooms bars and restaurants at all three a very big bonus.
Our day started at 0430 , dressed and coffee on board with a breakfast grabbed from buffet the day before. 40 min walk to east side of Guayabitos where a pickleball club is playing at 0630. Very reasonable rates very welcoming.
To the hotel. Build a trough at beach to stop sand from tracking everywhere 16 x 4 in deep x12 feet long save water Move bar in snack bar to east wall , feed beach people at side bar stop sand from tracking everywhere.
I saw too many windows open drapes open and air conditioner running very wasteful of power The staff are beautiful hard working and very friendly. Loved our stay.
The resort is decent. A little dated. Food was pretty good with some obvious efforts to provide decent meals. The biggest issue was noise: 4:30 am on our first night we were awakened by the sound of power washing of the pool deck and the dragging of chairs across the deck. Our third night was worse as at 3:45 am we were awakened this time by the sound of some sort of machinery in the hallway. I went out to see a staff member using an industrial floor polisher… banging against the elevator door[... read more]s and walls. I spoke with the front desk and the advised that maintenance had to be done during the evening. There is absolutely no logic or reasoning that could justify there actions. The next day I asked to speak to a manager about the issue and was advised the manager would contact me. Nobody ever contacted us regarding our issues. This is totally unacceptable.
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Melia Puerto Vallarta: An OK resort not a 4.5 star
The hotel grounds were lovely, room comfortable, very clean. What brought the rating down in my estimation was the food. Very little variety and not great quality. The restaurants were a disappointment. We have been to Mexico several times and this was by far the most disappointing when it came to food.
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Hilton Vallarta Riviera Resort: Great Resort
This resort was great in many ways. However, paying extra for the enclave package is definitely not worth it. If you're familiar with other
Experience packages like live from milia.Resorts, this doesn't there's no comparison.It's the enclave is definitely not worth the investment.Otherwise, this resort was fantastic.The views were amazing and the people were very friendly
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Doug -
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Las Palmas by the Sea: Amazing Time
My wife and I stayed here from December 6 to December 13 and thoroughly enjoyed ourselves. The resort was clean and everyone was great. We had a king room with ocean view and it was kept clean and we did not have any issues. It's not a fancy resort but the food and drinks were excellent. We would definitely return.
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Samba Vallarta: Yes amazing resort.
This was my 10th year at this resort. Obviously I love it.
Staff is courteous & very helpful.Food is plentiful & variety for all tastes.
Grounds are well maintained.
Shows for everyone.
Only complaint is not getting a negotiated room. I have knee issues & always get the 4th floor but I managed.
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Samba Vallarta: Yes amazing resort.
This was my 10th year at this resort. Obviously I love it.
Staff is courteous & very helpful.Food is plentiful & variety for all tastes.
Grounds are well maintained.
Shows for everyone.
Only complaint is not getting a negotiated room. I have knee issues & always get the 4th floor but I managed.
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Grand Decameron Complex Bucerias Trademark: Disappointing after 6 previous visits!
The staff was very friendly, and the resort itself is beautiful. But the Mexican charm of brightly coloured buildings is missing. Unfortunately, there were far too many iguanas around the pool area. On one occasion, an iguana got into the pool, left droppings, and the pool had to be closed for 2½ hours. Iguanas were also in the surrounding trees, and our lounge chairs were soiled three separate times. More shade is definitely needed as well.
Another issue was the lack of available loungers. [... read more]Many times, there were none available anywhere on the property, even when towels had clearly been removed.
The new lounge chairs at many of the pools were wonderful, but more are needed so one doesn't need to an air mattresses for comfort.
The food was disappointing. Pizza, fries, soup, and other items were often cold or barely warm. Cooked vegetables, potatoes, whole salmon, and bacon were undercooked. Additionally, there needs to be more variety in protein options.
We had requested a room on a lower floor, due to my elderly mother walking with a cane. When we arrived the room allocated was on a third floor. It took quite some time to find another available. We were given the top floor in Block 3 which had an elevator. The following morning, the elevator did not work. It was fixed late afternoon. Our room had no cold water the first 3 days. The shower water would get extremely hot quickly so one had to be careful not to get scalded. On day 3 this got fixed. Then the following day we had no hot water. Day 5 onward everything worked!
The nightly shows didn't start until 9:30. It would be wonderful to have them earlier because there is no chance of an early evening in with the volume of the show - even with earplugs. (Not in Block 3.)
On a positive note, transportation to and from the resort with Nexus was quick!
Unfortunately, the food was such a major issue that I will no longer be recommending this resort.
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Margie -
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Samba Vallarta: A delightful holiday
This hotel suited my needs to a T! The grounds and public areas are beautiful and tidy, clean and well kept. The rooms are cleaned spotlessly every day. The new manager of food and beverages, Carlos Dias, is a very busy man doing a great job! The food in the buffet and the ala carte restaurants is top notch! The BBQ night on Wednesday was amazing. Beautifully set up and the entertainment was awesome. Carlos knows how to put on a good party! He was very attentive to me and my friend. The servers[... read more] in the buffet and restaurants and bars are the best! Friendly and hard working. The front staff of the hotel were friendly and very helpful. Rafael Oviedo, the new Concierge, truly aimed to please. He is friendly, professional and very helpful, always aiming to please.
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Friendly Fun Vallarta: Nice Resort - Borderline boring.
The resort was nice, rooms good, stocked the mini fridge every day, buffets were very good, Clean facilities, lovely staff . There are 3 pools, kiddie adult, youth & adult, then adult only with a fully stocked bar & appitizer kitchen, which was wonderful.
The entertainmant was basically NONE EXISTING. They had beach volleyball but needed a resort staffer to call people in to organize it. .
There were in 8 days , 6 weddings on the resort beach area ....which left no space for entert[... read more]ainment because the wedding music and entertainment music would have clashed.
They prefer you stay on the resort but threre is nothing to do there.
We have been there approx 8 times in 20 years and resort/entertainment has been declining.
In conclusion, I would recomend this resort if all you wanted to do was, eat ,drink & lay around all day, again boring.
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Canto Del Sol: Great Resort in perfect location
This trip was booked thru Trip Central and was a Sunwing Vacation with a West Jet Flight. I was a bit skeptical of this being a 4 star resort from reading some of the reviews, however the price was great and we decided to chance it. It turned out to be much better than expected.
The staff were amazing, the food was really good, pools nice and the location to downtown was perfect. The rooms were dated and could use some better lighting and furniture but very clean with comfortable beds and gr[... read more]eat showers. The a/c worked great. Our house keeper was Royo who did a great job.
The hotel is really two facilities joined by a pedway. I was in the Mountain zone which is separate from the main building. It is a bit of a walk to the pools and restaurants but very quiet
The buffet food was outstanding. Always a seafood dish and other selections as well as great fresh fruit and vegetables. Staff were great, a shout out to Arturo who I got to know over our stay. I had signed up for the Italian, Mexican and Surf and Turf specialty restaurants but opted instead to just do the buffet
Location is a 25 minute walk to the start of the Malecon. A 2 minute walk to the convenience store and less than 5 minutes to the bus stop. Bus is 10 pesos and the Centro bus takes 10-15 minutes to get to the heart of the Malecon.
Suggestion: I never experienced any lineups for the buffet however I was there before 8 am for breakfast and before 7 pm for supper. Most people go around 7:30 - 8pm for supper and by then there is a short line up.
Summary: this was an excellent choice for my last minute vacation. I would not hesitate to go here again in the future.
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Guy B. -
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Sunset Plaza Beach Resort & Spa: great place
Nice and clean hotel. good emplacement close to downtown (Malecon). Food was very good and personnel very good and very helpful. Great view from all room. Quiet hotel. i will return if i have a chance. I recommend this hotel.
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Grand Decameron Complex Bucerias Trademark: Best Bangalore for your buck
Although a bit dated the staff makes this resort great!!!
Unfortunately in the last 2 years the new ownership has seen fit to repaint the resort with boring beige. The previous bright colors made this place so charming. The food has also become a bit repetitive
Overall a friendly family resort reasonably priced.
I would give it a 3 star
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Krystal Grand Nuevo Vallarta: average resort / don't get too excited
The hotel is a bit dated but the rooms size was very nice with an extra dining area and pull out couch. The beds are very hard and need to be updated to softer mattresses. The grounds are well kept and the service was very good all around from the buffet to the al a cartes. The pools were very nice and can get busy with the swim up bar if you are looking for a quick drink. The beach was very nice with a gradual slope and no rocky bottom and the beach and pool chairs were not too hard to find, ge[... read more]t there early to throw your towel on a lounger if you want to spend your day by the adult pool or on the beach. They have very little to offer for entertainment, no big shows, and the sports bar was just the average size for a few couple to watch anything they had on tv. Nowhere really to go and relax and chat after a dinner. the lobby could use a few more lounge chairs as there was next to nothing for seating if you wanted to sit and have a drink by the lobby bar. Trying to get pesos exchanged for smaller denominations was a challenge as they were very limited with small bills. Only a 30 min walk on beach or the pathway across the street to get to Bucerias. Overall i would not give this hotel a 4 or 5 star rating as stated. more like a 3 for what they offer. would only go back if the price was right.
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Katie -
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Grand Decameron Complex Bucerias Trademark: Super friendly Hotel Resort
This hotel is in a great location. The beach is close, walking distance to Bucerias and coffee shops and restaurants if you want to go off the resort. The grounds are really nice. Keep in mind this is an older resort, but kept very clean. Not alot of frills in the rooms, but beds and pillows were comfortable.
For the price we paid, I would say we got very good value. We stayed one week and ate off the resort twice. Loved our vacataion and found guests and staff super friendly a[... read more]nd safe.
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Grand Decameron Complex Bucerias Trademark: Be Prepared
You will be dropped off at the edge of a neighborhood. Hopefully your driver will be better than ours. There’s an Oxxo store up the road, as well as a big store - you might want to make a note of it, because your room will only have one warm bottle of water in it, and a lot of the day you won’t be able to find anything to eat.
Check in will be nice and relaxed. Maybe excruciatingly slow would be a better way to describe it. Maybe the staff were all training the day we arrived. Without any tr[... read more]ainers present.
Before opening the door to your room, close your eyes and picture Motel 6 in the 80s, and get prepared. I think they shipped in the furniture when Motel 6 upgraded in the 90s.
Once you enter, be very happy if your light works. The lamps on the nightstands might even work too, if you’re really lucky. Apparently, some of the rooms are even equipped with a floor lamp! You know you’ve hit the jackpot then.
Before you look at the shower, lower your expectations. Then lower them a bit more. Did you bring some flip-flops? I’d suggest wearing them in there. Yikes. The shower curtain looks like it’s been there since back when shower curtains were a thing.
If you arrive in the afternoon, you’ll be waiting until after 6pm to get anything to eat. Bring food.
Once the buffet opens, you and all the birds in the area will enjoy some Saran wrap covered food that you may have to uncover yourself. Underwhelming doesn’t even begin to describe the buffet.
Tomorrow, if you want to fight with the wifi at 8am, you might be able to get a reservation at one of the a la carte places. I wish you luck. Otherwise, line up with 50 other people at 7:30am.
There are pools. And lounge chairs. If you want one, you’ll have to get up at 6am and go get one. They don’t skim the pools during the day.. ‘nuff said.
The beach is nice. The sand is fine. If you like to run on the beach, take a week off. The angle down to the water is pretty steep.
On the way back up to the resort, you can try your best to wash your feet at the shower station. One of them almost works!
In short, if you pay more than $900/wk per person, Wyndham is seriously tipping you off. A few days in, and I was envying the people heading to the airport to go home.
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Villa del Palmar Beach Resort: A perfect vacation
We enjoyed everything. Fantastic staff! Every one a gem. We enjoyed almost every meal. Loved the pools. Checking in and out seemless. Didn’t like the timeshare push but shut that down quickly. Would stay again.
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Riu Palace Pacifico: very disappointed.
2nd visit. loved it the 1st time Aug/2024, loved the nice quiet relaxed ambiance. very noisy and rody this time. w food bad everywhere. crab claws at buffet was tasteless and meat was mushy. steakhouse either overcooked all the meat, or it was extemely salty. only saving grace was Jonathan A's singing/piano at nite in the lobby. but it was mostly drowned out by all the loud noise and rowdiness. The whole vibe of the place was completely different (good food and quiet and relaxed vibe). th[... read more]e reason for our loving this resort was gone. haven't decided if was wanted to be back.