Our Verified Customer Rating 4.6

Our Verified Customer Rating 4.6

(601 Reviews)

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Private  - 

Verified Purchaser

Wonderful time!

Great service. Good food. This was a very enjoyable vacation destination. While it is a huge resort, it didn’t feel over crowded. The selection of restaurants was fantastic. We really enjoyed our stay.

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Private  - 

Verified Purchaser

Wonderful holiday!

This resort has something for everyone. The trolley system made it easy to go to the other properties and the beach. If you have food allergies, let the front desk know, they take them serious and go above and beyond to make meals that you can eat. We only came across one rude employee when checking out and my cell phone cord went missing during our stay. These did not effect our enjoyment of the resort. It was beautiful and relaxing. The night shows were great, the entertainment staff mad [... read more]

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NikkiNajm  - 

Verified Purchaser

Beautiful Vacation!

Bahia Principe Sian Ka’an was an absolutely stunning resort!! The grounds are so well taken care for and it’s really refreshing to see all the wildlife, too! I would definitely recommend coming here, and I would not hesitate about going back! We’re already planning our next trip.

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Caseys  - 

Verified Purchaser

Another fantastic week at the beautiful Sian Kaan

I can't imagine anyone having anything other than glowing reviews about this resort... the food, the staff, the rooms, the grounds... everything is wonderful! A couple of reminders when booking this resort so you know what to expect: - This is not a beach front resort... you need to take the internal trolley across the highway to access the area of the beach that is reserved for the Sian Kaan. - This resort is in the jungle... lots of lizards, birds, etc - Also, most areas around the pools a [... read more]

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Mike Fox  - 

Verified Purchaser

Fantastic resort.

This was our first trip that we have taken. We stayed at the bahia principe sian kian. The rooms the staff were absolute amazing. I have never received such fantastic service anywhere, from the front desk to the bartenders to the server's. Would definitely go back. If your looking for a resort to have a great time this place is for you.

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Bonita  - 

Verified Purchaser

Paradise

Our stay at this resort was beyond amazing. The accommodations were very luxurious and updated. We took advantage of the butler service and ordered scents to our room each night and it was always done in the time frame I requested. The staff was fantastic. The nightly show were the best we've ever seen. Danced every night to the wonderful music.The drinks were great. We loved the adult only. Never saw one drunk person. Everything is shut down at 11:00 pm. If you wanted more drinks you can go to  [... read more]

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Private  - 

Verified Purchaser

Great Resort!

This resort was tucked away in a jungle and a perfect experience if you are looking for a quiet getaway. Staff are super helpful and food is good. Having access to the other resorts gives lots of options for dinners and entertainment. Beach is pristine, clear water where you can see fishes swimming and only a trolley ride away. Everything was outstanding in every way except the online app for booking restaurant reservations.

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Celina  - 

Verified Purchaser

Amazing Resort

Lovely resort loaded with great options. Food, drinks, staff and entertainment were all amazing. We had a very nice time with friends and would use this resort again if we decide to travel to Mexico again. Very impressed with all the resorts we had access to. Buffets, a la carte dining rooms were awesome. Only thing that we did through Air Transat was the shopping at the jewellery store and in some town which we do not recommend due to shady people. However the resort had a shopping centre whi [... read more]

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Private  - 

Verified Purchaser

Great Resort

We had a wonderful experience at this resort, from the food to the service everything was great. The only complaint was the shopping trip we took that was suggested by our Air Transat advisor. We were harassed and offered cocaine and other drugs while out shopping on their 5th avenue. It was quite distressing. The shopping experience felt sketchy from the get go. My advice to travelers.... stay on the resort it was absolutely beautiful.

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Kelly Bee  - 

Verified Purchaser

Wonderful Vacation

We were very pleased with atmosphere and service at Sian Ka'an. Very clean resort and well organized. The deep blue pools are a beautiful contrast to the lush landscape. Quaint 3 storey buildings are close to the lobby as it is a smaller resort. Our suite had everything we needed including a la carte pillow service, aromatherapy brought to our room with room service included. We chose to walk down to the beach each morning which only took us about 20 minutes unless we stopped to shop at the Haci [... read more]

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Private  - 

Verified Purchaser

Great Resort

We enjoyed the resort, the food selection was amazing in the main buffet. Ala carts were great. Loved the transportation available to take you to the other resorts over the highway. Only issue was closet space for two Women, but we made it work.

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Private  - 

Verified Purchaser

Excellent vacation

Last minute vacation to decompress and it was absolutely amazing. Body scrub was just what the doctor ordered and the choices of 4 pools or beach was great. Food was absolutely fabulous and the drinks choices were awesome. I would recommend this resort to anyone looking to have a little quiet time or wanting to go out every night. There are no limits as you can share the other facilities for a variety of activities. Jerrod and Ana were great at keeping us busy at the pool with exercise or games. [... read more]

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Private  - 

Verified Purchaser

Lovely Resort

The grounds were absolutely beautiful- public areas were clean - the room could have been better laid out (needed a desk or sofa table instead of the coffee table between the chairs) - service was top notch & food was delicious!

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BrooDogg  - 

Verified Purchaser

Beautiful resort *****

Food was fantastic! The staff was great! I stayed in the penthouse suite Sian Ka’an. The rooms were super clean and everyone was over the top accommodating. I’d go back to this resort in a heartbeat.

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Shannon  - 

Verified Purchaser

Gorgeous resort

My stay at Bahia Principe in Mexico was the most luxurious holiday I have experienced. Our hotel was beautiful and clean. The food was so delicious. All the A la carte restaurants were top notch. The presentation was as impressive as the taste. The hotel staff were friendly and courteous. I can’t wait to visit again.

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Carol  - 

Verified Purchaser

SIAN Kaan

We just returned from Tulum Mexico were we stayed at the Luxury Bahia Sian Kaan. The resort was beautiful and the rooms are very luxurious the maids were very efficient and fast. The mini bar was refilled daily with beer coke chips and liquor. The resort is nestled in the middle of the jungle and is very peaceful. The staff was very polite and never passed anyone without saying hola to you,There was a large selection at the buffet and several restaurants on the other 3 resorts that were there fo [... read more]

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Private  - 

Verified Purchaser

Amazing stay!

My Husband and I spent 9 nights here for our honeymoon. The resort was amazing, very well kept, and the staff was friendly and helpful! Food was excellent, and the service was always fast. Great location to visit Tulum, Playa Del Carmen, & Cozumel for day trips!

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Rose8070  - 

Verified Purchaser

Good resorts

I don’t have much to say. Great staffs. Food was good.The only thing I didn’t like is the place that they put the hot tub. Outside in the garden. We couldn’t even use it once because of the bugs, specially the mosquitos.

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Private  - 

Verified Purchaser

Relaxing vacation

I thought the food and service was amazing grounds were well kept. I enjoyed the infinity pool great view of the ocean. I would of liked a Rep at the resort to show my friend and I around because we had to figure it out and ask around. We unfortunately did miss some events we would have liked to attend. All in all was a great week definitely relaxed and enjoyed my stay

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Armando  - 

Verified Purchaser

Great experience

Went there for my parents in laws 30th year anniversary. The resort was great, food was amazing! I would definitely recommend for older people or people who are looking to relax and not party a lot. I am on the other hand like to party, their carts made it very easy to get to the neighboring resorts for all sorts of late night activities. There is great entertainment there but it ends at 11pm. The only thing I did not like was how the pools close at 7 pm. 100% will return

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