5 Star Resort!!

This resort was AMAZING!! We enjoyed every minute of our trip here. The rooms were super big and cleaned daily. The staff were incredibly friendly and helpful. The restaurants were ample and there was no restrictions on where you could eat and when. The pools were clean and there were many of them great kids pools with slides. Lazy river with floats available. Lots of pool beds which are cushioned. Lots of shaded pool and beach chairs. Edwin and Nasir at the Travel smart club gave us your for t [... read more]he holiday club which is available at a fantastic price for people who vacation often. Lastly transport to and from the airport was great. The hotel is 25 mins from the airport feels more like 20 mins. Small tips go a long way at this resort however we didn't feel pressured when we didn't tip. Great weather and they manag3 to spray the resort well so there are no bugs or mosquitos. Lots to do for kids at the kids clubm shows were awesome daily and drinks are very exotic. Big thanks to Miranda at tripcentral who helped us book this awesome trip. We will definitely plan to return to this resort.

Such a great place, especially for the kids!

The resort was excellent and very beautiful. The evening entertainment was amazing! The dancers! The kids had an absolute blast in the kids pool area, lazy river and other pools and they danced their nights away every night! would definitely go back and cannot wait!

3 star experience at a 5 star Resort

Overall it was a good experience however they don’t clean very well and the food at the pool for lunch is not always cooked. I had to ask 3 times for a blow dryer to be brought to our room. They have room for improvement for sure but it is a very new resort and is still working out it’s flaws.

Royal Bravaro

We did have some trouble with one of the restaraunts and miscommunication, it took awhile to solve the issue - even then it wasn’t in our favour. The resort was beautiful but service could be improve.

Amazing place

Awesome food and staff. Rooms were clean and spacious. Staff were friendly and helpful. Zen restaurant was great but inconvenient to make a reservation. A better system for this at the A la carte restaurants would help. Loved hunters steak house and Riu grill as we as the seafood restaurant. The flow rider was awesome.

Lovely Resort

This new resort is quite lovely and appeals to all age groups - there are many pools and activities for each age in the family. The food at this resort was excellent. However, the service at this resort is good, but it is not speedy - often long waits at bars or when you have a need for your room and it was challenging to get loungers by the pool and beach. Overall, we had a lovely time and would likely return to this resort again.

Overall Good

Great overall but they need to address some issues: Pros - Superb new modern large rooms - Swim out - Great quality food and bistros - Great wifi everywhere - Super nice beach - Great staff - Game room for kids Cons: - beach lounge chairs insufficient - Reception system not efficient and slow - No Restaurant reservation system - Key cards (bracelets) frequent malfunction - No bank or exchange, just machine for pesos

An amazing experience

We were apprehensive about our trip as we had been reading reviews daily and there seemed to be so many issues. We arrived March 23 via Sunwing and has ZERO issues. Angelo met us immediately with a big smile and checked us into diamond club. Our butler, Andy B. met us in the lobby and gave us an informative tour to our building. (19) By the next day, Andy had all of our dinner reservations booked and had us added in his phone via What’s App. He checked on us numerous times a day. He found us  [... read more]in restaurants, at the pool, at the beach...anywhere we were! He greeted us with smiles and high fives and offered to go out of his way to get us whatever we needed or wanted. We would totally recommend Andy’s services to anyone. We enjoyed breakfast every morning at Oceanside. We were greeted by a friendly, smiling Linette and she always made sure to say goodbye to us as well. We enjoyed our time there especially with waiters Kelvin, Delvyn and Carlos. The food was great and we had custom omelettes every morning. We met many amazing people and unfortunately do not remember all the names, but from bartenders to housekeeping, lifeguards to bellhops, security to butlers...this place was great! I would like to also do a shoutout to the lifeguards at Flowrider. I am not joking when I saw my son spent everyday from open to close at this machine. He had special handshakes with all the staff, they all knew him by name, had jokes with him and made his whole trip. Thank you Alin, Edison, Christopher, William, Fernando and Kendri. The pools were not cold, our room did not smell, the food was hot, the drinks were cold and we will DEFINITELY be back to this Royalton. An amazing experience we will never forget.

Great resort.

We loved the resort. Making dinner reservations was the only issue we had. It's very hard to get into Zen and Hunter. The grounds, beach and facilities were amazing. Staff are amazing and very helpful.

Great resort

This resort was lovely. Good food at all the restaurants. Lots to do if you brought children with you. The pools were great, and so was the beach. My one complaint for our room was there seemed to be a bad odour (like a sewer backup in the block we were in). I mentioned it to housekeeping and I think she sprayed it every day. If it got any worse I was going to ask for a room change, other than that, it was perfect.

Will be a 5 star when fully opened

Stayed in building 16 room 433 from Feb 27- Mar 6 which I'm sure had just been painted.Opened our patio each time in the room.This side of the building faced the back wall of the resort next door. Even numbers would face the pool area. Shower area didn't drain called maintenance and they got all the cement out of the drain. A couple days had the septic smell in the room. Put the plugs down in the sink and tub- helped. There were still rooms that were being worked on that hadn't opened yet. Check [... read more] in was a headache- room not ready after 2 hours. Our wrist band keys and our friends we were travelling with didn't work. Had to make three trips to front desk to get them re keyed. Luckily they drove us in the golf cart each time. Very frustrating. But the wrist band is an excellent idea instead of a card key. CONS-running out of soap and toilet paper in restrooms had to wait in line for restrooms at beach areas,no kleenex or soap dish in room. Odd bathroom arrangement in rooms- toilet right when you walk in. Water at pools is a little chilly. Steak house- waited 2 hrs first night - took our name off the list and went to buffet. Second time-waited 1.5 hrs- service was terrible, steaks were over done. Rio Brazilian excellent the first night- second night meat was over cooked and we only got 4 of the 8 or 9 meats offered. Even asked for them to bring other meat. And there are tons of wait staff there! Not sure the purpose of the Wine Sommelia at all the restaurants as he came around after we had our drinks and ordered or sometimes eating our food. Raw hamburgers at the lunch buffet. PROS- Plenty of towels for beach and room. Thank you!! The lazy river was a blast and the bar in the lazy river was a great idea. And we are all over 55...not just for kids. Our husbands even tried the body surfing and had fun. Water slides and pool that are shaded with huge tarps- great idea! Thanks to Pineapple for daily entertainment she is funny and works hard to get people to join in the activities. And then they all work hard for the night entertainment. Always lots to do- family painting was great- nice treasure to bring home. Tons of exercises. Bingo at the pool etc. Teen club with ping pong and pool table etc.I know the activities were on our tv but a paper with the info would be helpful also as we couldn't remember everything that was going on.Entertainment at night was great and even had kids time before adults. I guess the characters that are typically at Royalton resorts came after we left. Premium alcohol served at all bars.Andy and Darlin at the beach club bar which was right outside our building were great and always remembered what we were drinking. Chip wagon at beach- GREAT idea. always a line up and great for a mid afternoon snack of fries or hamburger. Coffee and ice cream shop is a great idea also but is way up at the main lobby area. Would have had more visits if it was closer to pool area. Always good service at the grand marche buffet . Shout out to Moises and Kenia for being so attentive. We did have lobster at the buffet one night. And had our fill of it! Theme nights at the buffets would make those that can't get into the restaurants a little happier. I'm sure when the other restaurants, Greek, Sampling and Med. open it will lessen the burden. Italian is very good and always full. We did see wheelchairs so I believe it is all accessible. LOVED that there were elevators in the buildings as we were on the fourth floor. This is our third visit to a Royalton ( twice to White Sands in Jamaica) and they have the right ideas to keep us busy or not. Would definitely recommend this resort and we will be back. I'm sure all the bugs will be worked out soon!

Punta cana bavaro resort

New hotel just opened this January 2018. All is new but workmanship is mediocre ; plaster on doors, tub surround not attached... Service at the bars was slow, even as a diamond club member. Otherwise, the diamond club was worth it with our own pool, bar, butler,breakfast restaurant, lounge and area of the beach. Even spent a day at nearby Memories Splash wich was included with Diamond club. The spa is way to expensive and pushy salesmen throughout the resort trying to sell spa services, and v [... read more]endors on beach too. The beach in bavaro is beautiful. The food is good, I've had better, Zen and Hunter restaurant were best. Overall, nice and new. Lazy river was nice, fun. Don't have to walk far for anything (small resort)

Great Resort

Excellent resort. Compares very well with other 5 star resorts that I vacationed at in Mexico, Jamaica and Cuba. Very good food and service. Newly built and opened so that the quality of accomodations is very high. Situated on an excellent beach that goes on for miles in both directions. Allows for very long and secure walks along the beach. Plenty of palapas for shade and good quality beach chairs. As well, the Lazy River complex provides a lot of family oriented activities for the childre [... read more]n and well as adults. Professional entertainment at nightly shows.

Brand spanking NEW Resort

Our Stay duration 8th Dec - 15th Dec 2018 *The HOTEL is a 1 month old and 50% of the room are not completed, & still under renovation. *STAFF are still under training and more are being hired. There are big language barrier but may be we are Tourists should learn Spanish. * The GROUNDS are still being planted so there are no beautiful plants. There is a bridge & natural swampy meadow that separates the main lobby from the rooms. The water is stagnant and a breeding haven for MOSQUITOES [... read more]. They should provide a pump so as to keep the water circulating and running.