We decided to step out of our comfort zone and try a little boutique hotel for our first trip to Jamaica. So glad I did!! From the front desk staff to housekeeping to restaurant and bar staff everyone was very welcoming and very pleasant. Kendrick in the dining room is a great asset to the hotel, from the first day he greeted us by name and always had a huge smile and welcome for us. We did the all inclusive and were never disappointed by the delicious, home cooked food. We had a ground flo[... read more]or room on the garden side the first night and found it very noisy with the street traffic so the second day we switched to a second floor balcony room and were very pleased with it. Very clean, very comfortable king size bed and lots of hot water. The air conditioning worked well and we loved sitting out on our balcony at night listening to the peepers.
It was never an issue to cross the street as the crossing guard was always available and watching. Very small beach area so best to reserve your spot early in the morning. We really enjoyed our daily walks up and down the beach, very beautiful. The water was warm, nothing in the water but soft sand, it was great. When you got tired of people bothering you on the beach you could spend the day at Samsara which was peaceful and relaxing. Good snorkelling there and excellent food there as well. The free shuttle was available to take you and bring you back.
It was a wonderful week and I only have great memories of Legends, Negril.
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Kimmee -
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Iberostar Waves Rose Hall Beach: Amazing Resort
First time staying at an Iberostar and we were not disappointed. Room was very clean. The air conditioning in the room was amazing the fridge was well stocked. We stayed in room 1249 and we were close to everything. The beach was only a couple of steps down from the pool. The sand was nice and clean and the water was crystal clear. Food was amazing. I am a picky eater and they had something for everyone. The al la carte restaurants were great. We thoroughly enjoyed the entertainment during the d[... read more]ay as well as the evening. The staff went out of there way to ensure our stay was perfect and they exceeded our expectations. I would recommend this hotel to all my friends and family and look forward to going back.
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Riu Palace Jamaica: Room WITHOUT a view
Beautiful hotel BUT there is a 40 foot wall separating the hotels. My view was the WALL. no water, no green, not even a palm tree - nothing but WALL. I did complain and was moved the 2nd day.
Beach service was hit and miss. Towel service at the small pool opened at 10:00 a.m. not 8:00 a.m.
The buffet was ok nothing spectacular but enough variety. Ala carte restaurants were SMALL and dark. As a single person travelling it was too intimate and dark.
DENA the server at the buffet restaura[... read more]nt - morning and lunch was FANTASTIC - very attentive.
For those who smoke, there is a small area which had overflowing ashtrays and empty glasses every time I went by.
Turn down service happened 2 x during my 10 days.
Sugar/stir sticks in the room were not replenished.
there was supposed to be a "breakfast order form" for room service in the room each day. I saw one, asked for another and never got it.
Also there is no hospitality room for changing before flying out. Just a room with two showers and sinks. NO Privacy at all.
I will go back to Montego Bay but will choose another hotel.
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Couples Sans Souci: Beautiful Resort and people
We stayed here from April 17-24. We absolutely loved this resort, it's our 3 stay at a Couples Resort. Everything from the staff, grounds and rooms were just perfect. We can't wait to go back. The food was amazing, especially on the special nights. The return guest dinner was amazing. our only complaint was the distance from airport, but totally worth it if you are prepared ahead of time.
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Author -
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Sandals Inn: Sandals Inn in Montego Bay, gave us the best service we have ever had in a resort.
There is limited space and a small beach area, however if one is looking for intimacy with guests and a peaceful setting with very friendly staff. Then this is the place. If you are looking for more excitement this hotel will shuttle you to any other Sandals Hotels in the area.
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Royalton Negril Resort And Spa: Some growing pains
A new resort that has some problems with communication - but make a good attempt to resolve issues. Staff were the friendliest that we have encountered and food was excellent. Issues arose around promotions on the hotel TV that staff were unaware of, difficulty booking large group for dinner, special services, loungers reserved and cabana rentals.
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Private -
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Grand Palladium Jamaica: Great Resort!
This hotel was HUGE! It was so nice and clean. Lots of places to eat and great food at each restaurant. The staff was amazing and so nice. We had such great weather and made the trip even better! I would recommend staying closer to all the amenities as some of the buildings were pretty far to walk each day, but not a big deal. Overall, great vacation!
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Alexxx -
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Azul Beach Resort Negril: Great resort for very relaxed
Everything was very good. I believe it worth at least 4 stars for sure. Our suite was amazing: big rooms, huge balcony, amazing ocean view. I'm not a foody person so food was very satisfying for me. I do not drink alcohol but people who are into it told me selection and quality of mixed drinks was quite good. Also it worth to mention well-equipped gym. Beach is very nice but water is a little bit too shallow for comfortable swimming. Now, if you are looking for late night entertainment this res[... read more]ort is too tranquil.
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Laurarri -
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Excellence Oyster Bay: Amazing Resort. Very Safe and friendly.
I would highly recommend this resort. Beautiful grounds, great food and amazing pool. The staff for the most part was friendly and accommodating. Our room had a fabulous view of the ocean and pool and was always cleaned promptly and stocked. I will be returning for sure.
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Grand Decameron Montego Beach: First time in beautiful Jamaica!!!!!
Arrived at Royal Decameron Montego Beach for our very first trip to Jamaica check in went smooth front desk staff were very welcoming. This is a small resort which I enjoyed, has everything you need. There always seemed to be lots going on for entertainment through out the day. I will say though I was expecting a little more for a 3 1/2 star resort in Jamaica as far as appearance etc the resort itself is quite dated and in need of some repairs and updating in order to be considered a 3 1/2 st[... read more]ar. I usually vacation in Cuba and have read many reviews comparing the 2 destinations, many say a 3 1/2 star in Cuba is like a 5 star in Jamaica, I found the grounds at any Cuban Resort I’ve stayed at 3 1/2 star to a 4 star were much nicer and in better condition then this resort. I booked our vacation in early November for April and got it at a decent price so there for got what I paid for, if I had paid anymore I would have been disappointed. If you could get a decent price at the sister property next door which is newer you can use both resorts. If you get this resort at a decent price then it’s worth the stay. We stayed in room # 423 in the main building right above the main pool it was a great room with a beautiful view. Note: if you like to go to bed early request a room away from the stage entertainment area because it would be very load and goes sometimes until 11:00pm.
Pros: only 5 minutes from the airport
- Things to do within walking distance, such as Margaritaville. Restaurants, Doctors Cave beach, hip strip etc
- all but 11 rooms are ocean view (I booked run of the house rooms and got ocean view :)
- Beaches are nice and could always find a chair with shade pretty much anytime of the day.
- Enjoyed the food
- Enjoyed the nightly shows/entertainment.
- Enjoyed late check out until 3pm $25pp
- great AC
- Rooms are clean
Cons: Buffet tended to run out of things and took awhile to be replenished.
- waiting staff has to go too far to get drinks soda’s etc which takes away from their ability to give good service to other waiting guests, would be easier if they had self serve pop machine etc, not enough staff working the buffet at times.
- Shower Water temps were all over the map sometimes could turn very hot while in the shower then water could suddenly stop not returning for a few minutes.
- Definitely bring your own insulated cup for drinks.
- Have to pay for wifi
- Have to pay for safe
- No fridge in room
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Miguelio -
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Excellence Oyster Bay: Totally secluded!
The experience I had was outstanding! Complete privacy if that's your intention. We didnt have the package with all the perks and even then, we're totally stoked on making our way back to this level of luxury.
I think my wife is already planning the next one!
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Frances -
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Bahia Principe Explore Jamaica: Fabulous Resort, except the beach
My husband and I traveled to Bahia Principe April 13-23rd. It was our first time to Jamaica and we LOVED it. The resort was wonderful. Beautifully manicured, grounds very well maintained. The building closest by the big beach was a little weathered but not a big deal. The food was great. Our room was superb. We were given a room on the 7th floor of building 23, facing the pool and the ocean. A lot of activities happening throughout the day and night - be sure to check the show and activity board[... read more]s posted. The onLy disappoint was the beach. We are beach bums and love the long walks on the beach. You won’t get that at the property. The beach at the resort was beautiful and the ocean water was crystal clear every day. Every morning there was maintenance staff at 7am racking the sand and cleaning up anything that washed up ashore. The staff at the resort was very nice and helpful.
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Excellence Oyster Bay: Amazing resort
Our recent stay at Excellence Oyster Bay was wonderful.
We were greeted at the hotel with a glass of champagne and a cool towel. Registration was easy, but we had to wait before accessing our room since we requested an upgrade to a room with private pool. While we waited, the receptionist escorted us to the dining room for the lunch buffet. We returned to the desk after lunch and our room still wasn’t ready. We wait at least another hour and a half before finally accessing our room. The re[... read more]ceptionist was very apologetic and courteous and explained that cleaning a room takes time. We understand that, but a 3 hour total wait for cleaning a room which had just been vacated is unreasonable. It would have been nice to have some sort of compensation for that.
The room was wonderful. Everything you need: a pillow top kingsize bed, pillow menu, large TV, bathrobes and slippers, walk-in closet, laptop size safe with USB plug inside safe, iron, steamer, double sink, marble floors, double size rain shower, hairdryer, scale, and all the shampoo and stuff you need.
There is a large living room (sliding divider) with L-shaped couch, desk, TV, rocking chair, two coffee tables. Adjacent to the patio doors is a square jacuzzi tub with towels, bath gel and incense. Our patio was very large with a double lounger bed, two chairs, another double lounger bed in private area next to jacuzzi. At the end of the deck, there was a 15ft. x 15ft. pool with walk-in stairs. Requesting the upgrade to a room with private pool was totally worth it for us. It was so nice to dip in the pool after a day at the beach or first thing before breakfast.
There are 8 restaurants and 10 bars. We ate at all restaurants with exception to the sports bar. The food was excellent. The dishes are refined and prepared with fresh and local ingredients. I ate lobster 3 days in a row! It was unlimited! Chez Isabelle had a special dish of lobster thermidor and it was the best I have ever had! The steaks were pretty good too and the salads were creative and fresh. There is no buffet at night so people go to one of the 8 restaurants. No reservations required! Never any line ups! Service is impeccable.
There is 24-hour room service with a fairly extensive menu. All included in your stay.
The room is equipped with mini bar ( beer, juices, water, snacks) in addition to full-size bottles of vodka, rum, scotch whiskey). It also has a french press espresso coffee maker and they supply Blue Mountain coffee. The mini fridge is restocked daily but once we had to request additional water since we had used bottled water to make coffee. On a few occasions, we had to request creamer sachets for our coffee. I seems that the person in charge of restocking didn’t pay attention to that at all.
On a few occasions, we thought the room could have been cleaned better. Sometimes the waist basket wasn’t emptied or the small hand towels weren’t replenished. The timing of the room cleaning was too late for our liking (3:30-4pm). We are usually back from the beach by then and like to shower and relax in the room before getting ready to go out for a drink and dinner.
The staff (restaurants, bars, maids, concierge, receptionists, groundskeepers, etc.) was the most friendly staff we have ever encountered. Polite, serviable and never overbearing. Anything you need, they responded quickly. We had a concierge that checked in with us occasionally to see if everything was ok.
The hotel has a games room (pool tables, ping pong, foosball, darts, checkers). From what we heard, it has a nice gym and spa but we didn’t go. They offer the regular activities like snorkeling, sailing, archery, aqua size, etc.
The beach is clean, white powdery sand. If you go out about 30 feet, you will have sea grass but it’s no big deal. There are beach beds all over in addition to lounge chairs. There are plenty of canopies to hide from the hot sun or just cool down once and a while. Barmaids come to you.
In addition to the beach, there are 3 very large pools. One is on the sky deck of one of the restaurants and it’s an infinity pool overlooking the ocean. Another one is heated and the other is regular temperature. At each corner of the pools, there are heated jacuzzis.
The property is large and is on a double-gated peninsula. There are many areas to lie in the sun without being crowded like you sometimes are at other resorts. We have tried many hotel chains (RIU, Iberostar, Melia, etc.) and this is the first time at Excellence. The hotel is brand new and opened up only 10 months ago. It’s a great experience and one that we hope to repeat some day.
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Bahia Principe Explore Jamaica: Mediocre resort
The resort has all the basic facilities, however nothing amazing. We were not provided with drinking water bottles and were told that they ran out of bottles. The same variety of food was served everyday! The ala carte restaurants were nothing but a joke!!!!
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Nancy -
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Bahia Principe Explore Jamaica: It was nice
The hotel was nice. Grounds were spotless. Always seen people cleaning, painting, maintenance... People were friendly. Beach was wonderful. You could wade out to where it was deep. Lots of fish to see. Bring a mask to scuba if you can. Food was good. Very disappointed at the buffet. Never have we ever had to wait for a seat in a buffet. Dishes?? what dishes if the ones you found were clean. Food?? Where. It was hard to get any when as fast as it came out people were already lined up[... read more] for some. Breakfast we lined up at one buffet to eat then were sent to another location because there was no room. The other location was also too small to handle the number of people. Buffet by the beach was good. Jerk Chicken loved. Lots of walking. Loved the village area with the shops and show. Picked up our souvenirs from there to bring home. Prices are comparable to airport and you can barter. Room was spotless with an huge balcony. Cleaning staff did an excellent job. We were in block 17. Gorgeous view! Be prepared for noise on that side. Between the loud weddings and the booming music from the disco until 2 it was not quiet at all. Be aware you that you are close to the main road. Constant noise from the large trucks, horns, etc. No fault of the resort but if you are trying to get away from that type of noise just be aware. Be prepared for the smell of drugs. In the halls, on the balcony's, on the beach. It is there and freely used. Would we go back, if the buffets get their acts together and the price was cheaper we would consider it.
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Delightful -
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Bahia Principe Escape Runaway Bay: Amazing Food!
This resort has the best food of all resorts I have been to. If we needed something we asked and got it quickly. If you love the beech, this is not the resort for you. Unfortunately, the back of the resort is close to the main road, noisy! If you want to get sleep at night please request a room not facing the noisy road.
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Private -
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Club Ambiance: Great Staff, Rundown Resort
The staff was amazing at Club Ambiance. The food was good, but a little more variety as there was chicken every day. The bar did run out of some of it's most popular liquors. The resort needed a lot of repairs and upgrades. Lights were broken or completely missing. There was no water sport as the kayaks had holes, the peddle boat had a broken seat and peddles. Not many activities but the staff did try with the few people that was there. The pool bar was not stocked, it just a place to store poo[... read more]l floaties. The ocean gazebo bar was deteriorated and not really safe to hang out. The rooms were very clean, but the satellite TV only had 5 channels, when taking a shower the hot water was hit or miss and sometimes we lost water pressure so there was no water at all. The owner needs to invest in this resort and maybe more visitors outside of Jamaica would go.
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Andy -
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Riu Reggae: Not what I was expecting but still OK
We thought the hotel looked nice but we were expecting to see something more spectacular for a 5 stars hotel. The sand on the beach was rough and there was a lot of sea weed.
We also booked a day trip but they made a mistake on the time for the bus pick-up and we had to re-schedule for another day because the pick-up time was earlier than what was on our bill. We waited at the lobby for an hour before a representative could be reached.
The pools were very nice and clean.
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Private -
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Hyatt Zilara Rose Hall: Wonderful resort and stay!
From the time we got off the plane we were excited to get our honeymoon started which was perfect because the resort was only 10-15 min away from the hotel. Unfortunately the hotel was not great with an early check in, we arrived at 11 am and waited until 2 pm to get our room. However, we were able to visit the restaurants and use the resort facilities. We stayed in the renovated Junior Suite King Ocean View (fifth floor) building 4, unbelievable view! The room was a great size for 2 people, cle[... read more]an and cool I felt really comfortable. The stand up shower was on and off warm to hot and part of the bath showerhead wasn't working, once management was aware they were kind to send someone to fix. Only complaint about the room would be when we asked for our room to be cleaned around 9:30 am and returned multiple times to the room around 11 am, and 1 pm the room wasn't clean -happened one day. Also when ordering room service the staff on the phone wasn't the nicest.
The resort was gorgeous! We stayed on the Zilara side, the bottom of the ocean was completely rocky- water shoes were a must. We spent everyday at the beach on the Ziva side, this was clear and soft sand however there were small patches of seaweed. On the Zilara side we used the main pool, this is where the main activities and entertainment were during the day- Kevon was great to get people involved and Kelly-Ann with her enthusiasm, very entertaining. It would be nice for the hotel to put more smaller cabanas that don't need to be rented- there were two on the adult side and mostly were taken up by a towel for majority of the day. Better regulations on when to use these would be helpful. We were able to use them twice during our stay- we didn't use it for an extremely long time (1-2h) then left to get food and give someone else a chance- its a nice way to cool off. There were a ton of fire pits all over the resort- this was very nice in the night to go and sit and relax after dinner.
Food....amazing! So many a la carte restaurants to choose from for lunch and dinner, we couldn't choose a favourite but the best lunch spot was calypso or visiting the Jerk hut. The Zilara side could use a better breakfast buffet. We went to ChoiceZ or Horizon for breakfast every morning- options were great here. Staff at these restaurants are extremely friendly and so kind. The night we went to Fuzion was extremely busy but it was a nice dinner experience with the live cooking. DiRoza- the Italian restaurant was okay, the best thing about the restaurant is the wood oven pizza and you can take out! Petit Paris was delicious from mains to dessert! Brazilian steak was nice for a change as well, however they need more variety. They had 7 meats and only 3 were not pork based (chicken, lamb, and steak). Fish or grilled shrimp would have been a nice touch...no lobster on site! The round the clock coffee bar/desserts at the hotel is a sweet touch, we went every morning however, the cappuccinos from the restaurants seemed to be better made. Keep in mind, to get fresh coconut water it is $5 USD a coconut- crazy expensive but delicious!
Nightly entertainment was great when we arrived, lovely singing (right where you eat), fire and aqua shows, beach parties and more. However, towards the end of the stay we noticed that the entertainment went down (Wed/Thursday night) probably because the hotel was hosting many private events. We saw approx. 3 weddings happen when we stayed at the hyatt, looked beautiful however this meant that walking along the docks around sunset and near the beach was restricted.
The crowd ranges from mid 30's to 50's and older, we were one of the younger couples (25-30) we didn't mind. Overall this was a great resort, we had a lovely time staff was kind and food was amazing. We would visit again:)