Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(5708 Reviews)

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Private  - 

Verified Purchaser

Riu Bambu: Wonderful holiday

My husband and I visited the riu bambu Nov 14th to 21st 2019. This is a very lovely hotel rooms were great beach was superb! We have been to the riu hotels many times in the past and always found them to be good resorts. If I had anything negative to say about the resort the only thing would be that the beds were like sleeping on a slab of wood. Very hard!

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5 time Guest  - 

Verified Purchaser

Riu Palace Paradise Island: Excellent Resort

The RIU is in a very nice location. The view is beautiful from our balcony. The friendly staff is always willing to meet your needs. Delicious food and drinks are always available. The comfortable room is great for relaxing in.

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Private  - 

Verified Purchaser

Riu Palace Paradise Island: Wonderful Adult Resort

This is a really lovely compact all inclusive hotel. The whole place is very well kept and clean. In addition, I found that all the staff were welcoming, friendly, obliging, and very grateful in accepting tips - unlike a lot of other all inclusive resorts in the Caribbean where staff expect tips for everything and are surly if they don't receive them. The rooms are a good size and there are always loungers available by the pools. The poolside bbq of jerk chicken for lunch was absolutely delici [... read more]

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Laura  - 

Verified Purchaser

Riu Palace Antillas: Great Service!

My sister and I were very impressed by the service and friendliness of the staff. The resort was very clean as the buffet had different items everyday. Many have mentioned that the rooms are getting a bit dated which is true but the level of service makes up for any cosmetic shortfalls. I would definitely go back to this resort.

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AlanaK  - 

Verified Purchaser

Riu Palace Costa Rica: Fantastic resort!

The RIU Palace Costa Rica was nothing short of amazing. The hotel is beautiful, the pools are big and the layout is great. The food was great as well!! If you are a beach go-er.. this resort may not be the place for you as there were very few beach chairs on the beach (I think the resort is more so for pool people I’d say). Then again, CR isn’t known for their spectacular beaches. I personally was OK with it but others may not be. The only thing that I wasn’t a fan of was the “restaurant [... read more]

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Private  - 

Verified Purchaser

Riu Palace Tropical Bay: Great resort!

Resort was beautiful- Beach was gorgeous and warm, sandy bottom, Although had jellyfish lots in our party were stung. Food was amazing. No complaints. Didn’t crave anything. Italian restaurant could’ve had better options. Rooms great. Spacious, clean, comfy beds. Love the two-part shower (regular handle and rain style). Very touristy - many vendors on the beach and lots of water activities (parasailing, fishing boats, bar boat etc) too busy- not quiet and relaxing. But still beautiful [... read more]

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Jaser  - 

Verified Purchaser

Riu Palace Paradise Island: Our Go to

Hotel has become more of a party destination... had to change our room because being in the middle of a 50th or 40th bday gathering . Two double beds side by side suck and the pillows even with 4 each were really bad , woke up stiff and sore every morning. Staff is still amazing !! Food was good, spa massage was very nice 👍

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Private  - 

Verified Purchaser

Riu Palace Tropical Bay: Amazing resort!

I loved everything about this resort! The staff, the food, everything was amazing. I highly recommend this resort. I can not wait to return. The best service we have ever received. Ever!! Cannot say enough good things about this property.

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Tania  - 

Verified Purchaser

Riu Palace Tropical Bay: Great Holiday at an Amazing Resort

Attended a destination wedding which was wonderful, the resort did a great job. The grounds were immaculate and rooms were very clean. Actually the whole resort was very clean including the public washrooms, it was very impressive. Loved the 24 hour snack bar which included hamburgers, hotdogs, sandwiches, nachos, pastries, fruit, beer, coffee, tea, juice, pop and fresh popped popcorn which I ate everyday!!!!! The Jerk Hut on the beach for lunch was fabulous and loved eating on the beach. B [... read more]

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Private  - 

Verified Purchaser

Riu Palace Tropical Bay: Pleasantly surprised

This hotel was excellent. Room, service, amenities, cleanliness, and food. Couldn't ask for better. Normally I would try to avoid the large buffet style restaurants, and eat at the smaller specialty dining places, but Riu Palace's buffets are amazing. Attended my daughter's beach wedding, which was organized by the hotel. It was perfect. A wonderful experience was had by all. Thank you for recommending this facility.

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Private  - 

Verified Purchaser

Riu Republica: Amazing resort

This hotel was very very very nice. From the welcoming to the service of the friendly and amazing staff I can say I will be back. The restaurants and buffet were very catering to the needs of the clients. Food also stocked, freshed and well seasoned. Im glad i made the choice to come to this country and stay at this Riu.

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Alexisbamford  - 

Verified Purchaser

Riu Republica: Beautiful Resort

Beautiful resort, everything was always super clean. Well air conditioned. Nothing ever sat on tables too long at restaurants they were very quick to clear plates off for the next guest to sit down!!!

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Nadira  - 

Verified Purchaser

Riu Playa Blanca: Amazing Resort

I would like to start off by saying when we got in to Riu Playa Blanca resort we received a warm welcome at the very beginning we were offered a glass of rum punch and a sandwich to eat as soon as we got there. My group and I was blown away by the welcome treatment we received there. Also check in process was very smooth no problems. the resort was very clean and all the staff was willing to help in one way or another Mr. Domingo at the front desk was extremely helpful to me and also he went  [... read more]

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Kileebear  - 

Verified Purchaser

Riu Flamingos: Not that great

The rooms are okay although we tried on three different occasions to get our safe unlocked (it was not able to be used from the get go) and never managed to get them to come to the room to fix it so we never had the use of the safe. We went with a party of 8 age ranges from 17 to 80. The very worst part was the pool although it says there's a kids pool don't be fooled both the pools are kids pools and there are a LOT of kids there in the pool with soggy diapers on, jumping and splashing when [... read more]

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Coconeenee  - 

Verified Purchaser

Riu Santa Fe: Mucho Fun!

This was our THIRD time staying at the Riu Santa Fe, and we know it won’t be our last. It really is like the adult version of Disney Land. Drinks and food all day, fun and sun. Not to mention the Vegas-like pool parties they throw 4x a week. They have something for everyone, relaxing areas and party areas and water slides! It’s always so hard to go home. If you’re looking for a quieter vacation with a little spice on the side -I would recommend the Palace next door and then you can still p [... read more]

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Private  - 

Verified Purchaser

Riu Palace Macao: Terrific resort

Very clean inside, well maintained grounds outside, pools and beach area. Dining service can be improved. Servers should be thought that their first and foremost job is to serve the guests. Tips would come as a bonus not as an expectation first. Same as house cleaning. I generously tipped everyone, especially housekeeping because they work very hard. I observed this behaviour among some younger servers in dining areas. Reception service is extremely high and accommodating. Very pleased with r [... read more]

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Steph1234  - 

Verified Purchaser

Riu Republica: Beautiful resort

Our stay at Riu republica was nothing short of amazing. It far exceeded out expectations. Food was amazing, the beach was clean, could always find a chair. So many pools, it was clean! The service was fabulous, we didn’t wait for any meal service and never more than a few minutes for drinks. The entertainment staff really did a great job at getting people to have fun, but were not pushy for those who just wanted to observe. It being off season some restaurants were only open on certain days, w [... read more]

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Pete9  - 

Verified Purchaser

Riu Republica: Unreal resort

This resort is truly awesome in so many ways. It is very large with lots of room for everything to help with overcrowding and offers something for everyone The food was top notch especially the main buffet and the Italian specialty restaurant. The beach was big and beautiful and there is plenty of pools for everyone to enjoy depending on your mood. Shows were great and there’s lots of great things to do. Overall, Riu Republica is a very good resort, very clean and surrounded by beautiful g [... read more]

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Private  - 

Verified Purchaser

Riu Palace Punta Cana: our hello and thanks for all of your employers.

hotel well organized clean and beautiful . suite cleaner were very polite and did a good job. dinning was a nice and good . employers who are serving in dinning area .after serving they gather at one place and making fun of each others and speaking loudly. while dinning room should be a little quite but they did a excellent serve .

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Keith  - 

Verified Purchaser

Riu Republica: Breath taking vacation

The resort was a 10 out of 10, the saff was very friendly and always busy cleaning , serving etc. The food was amazing in all resteraunts including the buffet. The beach was clean and not alot of pressure type sellers. Only minor complaint was the hard beds. Other than that the Riu Republicia was a great place and would go back. Thank you

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