Hilton Vallarta Riviera Resort: Fantastic Resort and Staff

Upon arrival walk into beautiful lobby to fantastic view of ocean set the tone for a great vacation. The staff went above and beyond consistently ensuring we had a great experience. Food was great and good selection. Entertainment top notch, not sure why but attendance not the greatest. All I suggest they missed some good shows. Great selection of bars. If you're going for the beach maybe not for you.

Iberostar Selection Playa Mita: Good place to recharge your batteries

This was our second time at Iberostar playa mita. From the beginning the hotel stuff made us feel special, VIP even! The room was clean, the fridge was stocked daily with plenty of water, pops and beers. The food in the restaurants was well prepared but a bit salty to our taste. However, with plenty of choices we always found something to enjoy. Our special thanks to chef Aldo who personally cooked my steak for our 38th anniversary! At the pool area, never a problem to find lounge chairs [... read more]. It was somewhat disappointing to see dirty ( birds poop) mattresses in the morning. Would be great if the stuff cleaned then early in the morning. Other then that no complaints! We had awesome time and would definitely come back!

Secrets Vallarta Bay: Great Week Away

This hotel is a great spot located very near to Puerto Vallarta downtown. While on the same property as the Now Amber, there is great division between the two and we never saw any children (Secrets is adults only while the Now is for families) in our week's stay there. Food was great with our favorite being the French restaurant. Finally the Preferred Club bar has great top shelf liquor with great service. Thanks for the great week Secrets!

Iberostar Selection Playa Mita: Beautiful Resort

The resort was stunning and clean and gorgeous! The selection at the buffets was perfect! The weather was perfect. My husband rented a jet ski and went kayaking and on a bicycle tour. Very relaxing.

Samba Vallarta: GREAT RESORT

VERY NICE SMALLER RESORT, PEACEFUL GOOD FOOD AT BUFFET LOTS OF SELECTION A LA CARTE RESTAURANTS VERY GOOD FOOD, TOP QUALITY LIQUOR, LANDSCAPING WELL MAINTAINED, STAFF ALWAYS CLEANING FACILIITIES, EVERY MORNING POOL AREAS WASHED AND CLEANED, STAFF AMAZING ALWAYS HELPFUL VERY CHEERFUL AND ENJOYED WHAT WHAT THEY WERE DOING. BEACH WAS CLEAN, EASY TO GET INTO WATER, SHALLOW FOR QUITE A WHILE. LOTS OF SHADE COVER ON THE BEACH. ROOMS VERY CLEAN, NICE SIZE. ONLY CRITICISM BATHROOMS COULD USE SOME U [... read more]PDATING BUT VERY CLEAN NEVERTHELESS. DEFINITELY WOULD GO BACK

Friendly Fun Vallarta: 5 star staff!

Had a great week. We were a little worried when we found 3 teams of young soccer players staying there but they were all so well behaved it was a pleasure to see them having fun at the resort. We had our first trip there in January 2017 and decided to go again in November. After going to many resorts in different countries we were surprised at how many people we ran into that bragged about the number of times they have been to Friendly Vallarta..5, 10 and even 18 times. The food is great, an [... read more]d there's always something special going on around the resort. The resort definitely lives up to its name 'friendly'. The staff are always helpful & smiling an go the extra mile. We had a few issues with our room and they had them all resolved the day after we arrived. Don't expect a five star resort, but if you want comfortable with 5 star attitude this is the place to stay!

Riu Flamingos: We give it 2 stars

We have stayed at RIU HOTELS 7 times in the last 5 yrs. Don't get us wrong it is a beautiful resort. Our problem is with customer service, I am writing this while we are still at the resort. On Monday night our night of arrival the stair lights were out and we had 4 flights of stairs to walk up. On 8Thursday night we went down for dinner only to find the lights out again. This time I fell down hurting my back in pure darkness. We made our way to the front desk to make them aware. The lady asked  [... read more]if I was okay. I told her it was sore and they offered to call a Dr. Was told the cost would be a $100.00 to see the dr. We told them it was because the lights were out, they were gracious enough to offer us $20.00 off the cost of seeing the dr. There has not been one call or knock on the door to see how I am doing. Loved staying at the RIU's but this is our last time as we now see them as wanting your money and not a care at all about your health. When we checked in with the SUNWING rep regarding our flight home, we told her about the incident. She got right up and took us over to the Public Relations lady for the resort only to be told the same thing $20.00 off to see the dr. Kudos to SUNWING for this rep, She called us later stating she would issue us some vouchers from SUNWING as she felt RIU was not doing anything On another note someone had thrown up out a second floor window on the stairway that was there Monday night and was cleaned up Friday morning. This is the only RIU resort where we have noticed the reuse of food, last night chicken in the Italian ala carte restaurant is being served for lunch in the buffet restaurant. They allow locals to come in and use all facilities making it extremely busy,and they all get treated differently then the guest. The line can be busy at bar,but they are looked after first. On Sunday it was packed with them and the pool entertainment didn't even bother speaking in English. They allowed kids and babies in the adult pool, the babies not wearing diapers and kids jumping everywhere. Talked to a lot of other guest and their main compliant was AIR CONDITIONING not working and not being able to get another room for 4 days,and it was super hot there

Grand Decameron Complex Bucerias Trademark: A very good resort

Hello David, As per your request the following relates to our recent trip to the Decameron in Bucerious. This is our 7th trip to this location. First comment is that the weather was great, a little hot but beautifully sunny for the whole holiday. The resort is as expected - well positioned (near Bucerias), very clean with a great beach. If we have one negative observation it would be that they should be more creative when it comes to items on the buffet menu . There are any more Mexican peopl [... read more]e taking advantage of this resort than in the past and the food offerings reflect that fact. We are probably considering trying a new place in the future - taking nothing away from the Decameron - still a very good bang for the buck. Regards, Bruce Gillan 604-808-9942

Buenaventura Grand Hotel and Great Moments: great location

the grounds were lovely, well maintained, pools terrific layout( quieter, adult area as well), buffet offered lots of choices .Wait staff friendly and accommodating. Oscar the bartender was awesome ! Dulce the waitress was as well. Rooms clean , shower basic- suggest they install grab bars for safety. It was very hot and humid when I was there so it took some time to cool the room off- ceiling fans would help. The only downside this visit was related to the inundation of kids and families for  [... read more]the soccer tournament( that occurs annually) which resulted in lots of noise, kids at the bar( soft drinks), lineups at dinner during the last 3days. They weren't bad it was just so noisy. Otherwise a good place to stay.

Grand Decameron Complex Bucerias Trademark: Amazing resort that I wil go back to again and again

What we specifically like is that it is an in-expensive resort but still has multiple buildings, pools and restaurants. You don't get pool service or a fridge in your room, but we don't need that or want to pay for that. The grounds are cleaned frequently. Rooms are a decent size with all you could need including hairdryer, soaps etc. I like the yoga/stretch each morning at 9.00 on the beach. Quiet adult pool and several others for children and activities. Lots of lounge beds but need to b [... read more]uy an air mattress as they are not covered with a pad. May need to get up early to book off a palapa for shade though. Two stores on site plus a medical centre. We also like that we can walk to local shops or a 20-30 minute walk into Bucerias for some deals and meals. Free non motorized water sports. Great beach for walking on. Staff are very friendly and work hard to please you. We also like the guests here, they are more down-to-earth people and friendly. Men do not need to wear long pants and closed toe shoes to the a la carte restaurants (thank goodness). Still look nice in a shirt and nice shorts and sandals. The A la carte booking is only from 8-9 am till full and you can book for the day of and the next day. The line was a little long at times but worth it to go to the various restaurants. Two buffets are also available. We like going to the Royal Decameron.

Riu Vallarta: Beautiful beach & delicious food!!

This resort was overall a great place. The rooms could definitely use an upgrade. We had to switch because on the main level the room smelled very musky but when we went to the 4th floor all was good! There's wifi throughout the resort unless you're on a high floor. Food was amazing!!! The beach was breathtaking, but be careful because my friend stepped on a sting ray at night by accident and it cost her $400 for the medication to heal it. All around we had a great group vaca!

Grand Decameron Complex Bucerias Trademark: stingray alert

Everything was great, except for the fact that I got stung by a stingray on the right big toe on the 3rd day. Was treated wonderfully, but after the first aid treatment, they demanded that I fork over $340 US for services rendered, even though I had purchased travel insurance prior to our trip. To make a long story short, the distinguished Manager of Guest Services actually threatened to call the authorities on us, as well as cancel our airline tickets and not allow us to check out of the hotel  [... read more]in a timely manner. They refused to deal with Air Transat insurance at all. Needless to say, We will never ever deal with that hotel again. Good way to do business and lose customers at the same time. Congratulations.

Iberostar Selection Playa Mita: Awesome resort with wonderful guest to service ratio!

The View and exclusiveness of the resort was unparalleled. great open areas and many activities to choose from. lots of day trip opportunities as well from the location. if anything was questionable it would be the French restaurant and the room features. although the rooms were nice and clean they were less than a 5 star expectation. the rooms were just 'ok' in size and features. storage in the rooms was minimal and the bathroom was par only. overall the resort showed good value

Buenaventura Grand Hotel and Great Moments: Clean Friendly Resort !

Stayed at the Buenaventura from Oct 16- 23rd. Hotel is clean, small, easy to get around. Food was always great, lots of selection and usually hotter than other hotels I've stayed at. Eduardo is an amazing server for around the pool and beach. Our stay was made more relaxing by his excellent service. It is still a good 5-10 minute walk to get down town but people need to realize that the Malecon is a mile long after you get there. I've stayed further away and taken the bus and enjoyed it just as  [... read more]much. There was construction going on at the hotel for the entire week we were there, no major amount of noise but some walkways were blocked so getting around was a bit more inconvenient. There were 3 weddings during the week we were there as well. The weddings didn't over take the whole resort but it did make some areas off limits for the week. The lounge chairs by the swing bar were my favorite place. They are suppose to be adults only but not all parents read the rules so kids did come in a few times. Over all this resort is very pleasant. I would stay here again but I would also stay at other resorts farther away from downtown if the price were the same or cheaper.

Grand Decameron Complex Bucerias Trademark: 3 star resort

Hotel was clean, buffet wasn't very good, long lines for reservations for the al a carts. The grounds are well kept, rooms are nice and clean. Location is really handy to shopping, banking and restaurants. Would only go when the price is low.

Dreams Vallarta Bay Resort and Spa: A great vacation at Now Amber Puerto Vallarta

We just got back from a weeks stay at the Now Amber Hotel. The hotel is extremely well kept, beautiful, clean and the staff are very professional and attentive. We stayed at the hotel a majority of our stay in Puerto Vallarta, as the kids really enjoyed the pools and beach. After a couple days of getting comfortable, it felt like home. There are lots of food options at the hotel including the Carnival buffet, An Italian, Asian-inspired, Mexican, and a Steakhouse. Our favorite was the It [... read more]alian restaurant. (Beef carpacio was the best part). All in all, the food was good, but nothing mind blowing. We usually didnt have any trouble getting seats. There was lots of activities at the resort that we used more so near the end of the week. Activites included: rifle shooting, volleyball, aerobics, yoga, kayaking, paddleboarding. There is a good kids club for the kids to particpate in many different types of activities daily. We got to participate in a baby turtle release during our stay as well. Great experience. The nightly shows were fun. My favorite was the Beatles show. As i mentioned earlier, the staff was great. The bartenders and servers were quick and remembered our names. The ladies at the coffee shop were very kind. The front desk staff helped me break down big bills in pesos down to smaller amounts for tipping. The cleaning crew did a nice job with our rooms daily. I definitely recommend this to families. If you want adults only, the partner hotel next door called Secrets is a good option too. You can go to any of the restaurants and shos between the two hotels.

Grand Palladium Vallarta: Perfecto

Staff is incredible, great resort. Food is above average. Had a ocean view and was worth the money, resort views are amazing. The two different main pools were nice for variety. The ocean and ocean pool are nice, rooms are clean and stocked daily. The resort is currently under construction but is supposed to be done soon so it will be awesome. Lots of walking and stairs but knew that coming in. Nothing to complain about so that makes a wonderful trip. The staff is top notch and help make  [... read more]a good place great. Looking forward to returning.

Grand Decameron Complex Bucerias Trademark: Colourful Resort

The Royal Decameron Complex was very warm and inviting with temps soaring to the 30's (Celsius) in early November. We enjoyed our stay. We found the service top notch, rooms and building bathrooms kept very clean. We were in room 1101 - don't book this room, It is directly beside the busiest/nosiest activities area. After one night we requested a room change, and the front office staff were able to get us moved over to complex 5, which was much more quiet. The food at the specialty restaurants i [... read more]s amazing, but the line up (sometimes as early as 5:30 am) was a challenge to be able to book into the restaurants for the evenings. It looks like this hotel is a favourite of many visiting locals, which meant more of the buffet food was catering to Mexican cuisine. Not bad if you like the food, but a bit of a challenge if you have trouble with spicy/ethnic food. The many pools were lovely, but as the week progressed, a couple became more and more dirty. Access to the beach is easy, and the bars are great with awesome service. Everyone worked hard to make our stay enjoyable.

Riu Flamingos: the resort is amazing and beautiful

the Riu Jalisco grounds are beautiful; the public areas are very good; the buffets are good and the ala carte restaurants were also good. The beach area was clean and good there was always a spot for people to sit at the beach. The rooms were clean but the aging of the hotel could be seen. The towels in the bathroom need to be replaced as they were rough and hard to the skin, also there was shortage of hand and face towels. The mattresses were little hard but we were ok with them. th [... read more]e staff at the hotel were friendly and hardworking. WE felt safe with the security at the hotel

Royal Suites Punta Mita: Great Vacation

Thank you tripcentral (Kelly) trip was wonderful everything went as planned resort was beautiful service top notch had a great time! Will definitely return . Renovations had no impact on our trip. Just very sad to know the Royal Suites is changing we loved it just the way it was.