Blue Bay Grand Esmeralda: Awesome resort

I loved this resort. It was very clean. The employees are very friendly and helpful. Always something to do. I think the prices for stuff was a little expensive but they have everything you you run out of something. The only thing I didnt like was they try to get you to buy into a time share there threw the resort. So if your going watch out for these people cause they are in the front lobby waiting for you.

Dreams Huatulco: Beautiful area!

My wife and I were at dreams at the end of February.We had a great time there. The service and food was fantastic. The weather perfect! The resort is very clean and the staff makes sure it stays that way. Great fishing, thanks "Rudy" We really enjoyed going to town, many Canadians at the resort. Definitely will go back and we recommend Dreams!!

Riu Santa Fe: ok resort

rooms an buffet resteraunts where clean quit a few people had gotten sick from some of the cooking weather was great no bathrooms anywhere close to pools wich was inconvienate resort overall was clean in lobby area pool loungers where very poor in condition around pool and of course the saving seat thing with the towels people judt move your towels if yhey want your seat anyway

Viva Maya by Wyndham: Great value and lots of fun things to do!

It was overall really great. Tons of stuff to do besides bake on the beach! We went on a long bike ride, paddle boarded, kayaked, went on a catamaran - all included. We also went on a great excursion to Tulum. Would go back to this area again!

Riu Palace Cabo San Lucas: Would def go back again

Pros: Beautiful hotel. Rooms were quiet, (couldn't hear people in the hallways at nighttime), never heard our neighbours (we were on the 2nd floor). Room was beautiful, enough space, clean, smelt good, nice size bathrooms. I felt that the beds were firm (which I liked) Staff were super friendly, most spoke English very well, and not once did they make us feel like we needed to tip them / tip them more "because they have families to feed" like you find in some other countries Lots of food options [... read more] Drinks were excellent Grounds were kept very clean (staff was always cleaning) ie. no bird poop, no cigarette butts in the sand, etc Unlimited soft serve ice cream at the lunch buffet by the pools... always a plus :) The public washrooms were very clean, and sound proof (TMI I know, sorry, but its true), which makes it comfortable for those who are already uncomfortable using public washrooms Lots of public bathrooms (great for ladies 6 months pregnant like I was) Pools were perfect temp and large Dinning room staff were superb Cons: Not enough chairs pool side I felt that the food was never hot enough * not that this is Riu's problem* but the sand hurts your feet because its not soft sand. If you're looking for a resort where you spend most of your time on the beach, this is not likely the place for you. However, pool side (if you could find a chair) was great. Lots of stairs *not recommended for women six months pregnant ;) **Pro: Not a lot of cons :)** If you have an opportunity, go into town. Took a taxi from the lobby to the marina. *side note* our tour operator with Nexus tours told us it would cost $25USD, I thought this was high, so I asked the front desk and the gentleman that calls the taxi for you and they both told us $14USD. However, on our way home in the airport, a fellow passenger that stayed at the Riu Santa Fe told us that they only had to pay $3USD each way..... I was a little miffed by this. But lesson learned, ask around before getting into a taxi. All in all, I would definitely go back again.

Barcelo Karmina: Nice Resort

This was a beautiful resort, nice grounds, the pools were very nice and well kept. The beach isn't very big and swimming at low tide is difficult to do especially without water shoes on because of the rocks. The hotel room we had (2011) had a little bit of what looked like black mold near the A/C vent and the couches were in very rough shape. Other than that, our room was nice and a very big. It had two TV's! lol The service at the restaurants was sometimes slow but not too bad. The food was goo [... read more]d and there was always a large variety and usually someone cooking fresh food on the grill. The drinks at the bars could have been better, we found them to be way too sweet and the pop/soda was always flat when we ordered Cuba Librés. The excursion guy (Miguel) was outstanding at his job and very knowledgeable. He was always around during the day if you had any questions. Overall, this was a good resort and we would consider going back someday.

Moon Palace Cancun: Amazing

I found the resort to be very customer oriented. The rooms at the Moon Palace were very spacious and and loved the decor. The housekeeping staff were very helpful. Loved the spacious bathroom and of course the jacuzzi tub in the room. I want to say enjoyed the Taco snack Bar/Pool area as we had the best service with your staff, especially Sergio. We would have loved to be at the Main pool, however it seemed to fill very early in the morning and was not able to get any seating. The transportation [... read more] from Resort to Resort was amazing as it was available so frequent. One thing I would request would be to have a International evening buffet rather than A la Carte dinners. All in all we had a fabulous time.

Riu Santa Fe: Impressive but too big

Mega resort. If you have mobility issues, might be a problem as only one building has elevators. If you are on the 4th top floor, you can except to ascend 9 sets of stairs. this fo-called 5 star resort ran out of sparking wine for Mimosa by mid week, pecans for the breakfast cereal bar also disappeared. There is no junior suites at this resort. The beds are actually 3/4 and pushed together to form a king size bed. Lounge chairs in high demand during reading week. Beaches has little beach umbrell [... read more]as and again chairs you had to claim by 8 am or you were out of luck. A la carte restaurants good, food tasty and service impeccable. Area to watch for are uneven cement around the pool ( I fell hard). Lighting poor at night time, so be mindful.

Grand Sunset Princess: Grand Sunset Princess - Riviera Mya - AMAZING!! -

We just returned home from our vacation here Feb 11 - Feb 18. The resort is absolutely beautiful and well maintained. The accommodations are fantastic! Don't be fooled by negative reviews, everyone's expectations differ, but from our perspective we found this place to be amazing all the way around! Family Princess Area We stayed in this section in a swim out room, the rooms were huge and very nice, the cater to kids, below are some of the highlights. - There is a private bar never busy. - Swim o [... read more]ut rooms (pool is a little cold but you get used to it. - Private restaurant the caters to the kids, and never busy in and out with no wait. - Ice cream shop (my kids loved it). - Water park and kids club area. *** There is a little secret most people at the resort aren't aware of, this section is free WiFi NO PASSWORD so if you walk over to this area you can jump on no problem. Food Anyone that complains about food at this resort is just plain picky. We ate like kings and that is truly and understatement! We ate in a different A La Carte each night. the A La Carte are all 3-5 course meals, really way to much food. ALL of the A La Carte were fantastic, and no issues booking them. Use your concierge and get him/her to book them all in one shot just tell them which ones and what time and they will give you receipt reservations. We never waited and most times showed up 1/2 early and got in no problems. Here are our ratings based on our preference 1 - Mam Mia (Italian) Awesome food, appetizers were great, and the pasta is some of the best we had. 2 - Miso - Asian Cuisine - We went here twice the sit down and the Tapenyaki both were very good, again a LOT of food! 3 - La Fleur - Grill - I had probably the best Filet Mignon I have ever had here, and the portions are big. 4 - La Vaqueria - Its all about the meat, the appetizer, through to the entrees is meat. I had a massive T-bone steak which was very flavorful, a little fatty but still very good. 5 - Swiss La Fondue - This was also very good and a nice experience which was a little different than the others. If you don't like cheese don't go! Buffets - There is a variety of food in these that appeases everyone, if you cant find something you like here then you are really picky. Yes they can be repetitive, however there is no possible way you can eat everything everyday day an night and try everything they have!! They are massive, so just find what you want, I even had a grill Rib Eye at the buffet one night and was great! The Resort Grounds What more can you say about this other than it is AMAZING. Fr anyone the complains of the walk from one end to the other (unless you have a disability - no offense to anyone), then you are just lazy! Walking through the resort each day and early morning was the highlight of my day. There are live animals (iguana, monkeys, Colatis) everywhere. The resort is massive and pathways throughout so if you like exercise or just walking, I encourage you to walk around the resort, these people work EXTREMELY hard and never stop from morning to night to keep the place exceptionally clean! Pools There are so many pools there are some for everyone. We had a swim out room and the pool was great. There is the main "party pool" which is louder (music playing and events going on all day long its fun, but can be a little overwhelming with the party like atmosphere or people who have had too much tequila! lol. But don't worry, find one of the other 11 pools to lounge at or read a book. The Beach The beach is great, and it is busy during the day (reserve your chairs early by 8 am its probably 60 - 70 % packed). There is a bar there the serves as well the best BBQ snack shack that serves hamburgers, hot dogs, the best chips and salsa and guac ever! If you want to pay for the chill out (we didn't bother) as we had free WiFi in the Family section and were quite capable to walk to get drinks at the bar! The ocean itself is very nice, but understand Riviera Mya is a reef and it constantly moves, so one day the blue blue water will be right in front of you, and the next day it is down 100 feet! But don't let this deter you from the water, its great when you are in. A few rocks but nothing you cant navigate. TIP - If you go about 100 feet to the right (looking out at the ocean) of the main lifeguard chair its nice and sandy, and walk in and veer a little left, then straight out .... nothing but sand. All in all this place is AMAZING. Yes you cant please everyone, but in all honesty we traveled as a family of 4 2 adults and 2 kids (10 & 13) and we all had a GREAT time. Not to scare anyone, just trying to put things in perspective on how well this resort operates, this was totally not any fault of the resort but the people above us!! On our 5th day we returned from a day at the beach at around 4:30 and opened the door to our room to find 4" of water on the entire floor and water pouring through the ceiling from the unit above!!! I called our concierge right away and told him, we grabbed all of our stuff and pulled it outside, within 3 min there were 5 people (including the concierge, head of maintenance and 3 cleaners) at our room. It turns out the people above us left their Jacuzzi running and it overflowed and kept going! Within 1/2 hour were were in a brand new room, and any of our clothes or anything was taken and laundered! We received a few extra perks as well as a fruit platter and bottle of champagne the next day for the inconvenience! All in all we were down a 1/2 hour total time to change rooms, and they moved everything for us, and we were back on our way!! This was to no fault of the resort, but to the people above us caused this, and the resort took ownership ASAP!! I will be returning to this resort again without hesitation!! Sorry for the long post, but if you are like me and looking for some real info on the resort and tired of reading TripAdvisor about people giving it a 3 star because the walk was to long or there was a foot print scuff on the bottom of the door, then this was our experience! A special shot out to concierge Manuel .... he was terrific!! For anyone thinking of going, or going .... GO ENJOY!!!

Ocean Maya Royale: great"adults only" resort

this small resort had it all. Great food. Friendly and accommodating staff.Beds and pillows very comfortable. lots of activities. shows in the evening were very professional. Beautiful pools, great drinks. the only thing I was disappointed with was the beach along the ocean. Lots of seaweed and rocky in places.not a very good beach for walking, some obstacles along the way. Still enjoyed this hotel very much.

Iberostar Selection Paraiso Maya Suites: One of the best vacations of our lives

This trip wasn't all about the journey - it started with our agent who worked with to find the perfect resort for us and the boys. From that point on it only got better. The resort was more amazing then we could have imagined. The staff were incredibly out going and easy to deal with and would do what they could to accommodate your needs. The rooms were clean and spacious. And the food !!! Well lets say I am still working on getting rid of the extra weight it gave me. Even our boys that can be f [... read more]inicky at the best of times had plenty to eat and never once complained about it. There really is far to much to describe to give you full details of how great this vacation was. From the front desk staff, to the guys greeting you at the door. From the housekeeping staff smiling all the time and asking what you might need for your room. To the entertainment and wait staff knowing my boys by first name and addressing that way to make them feel special. They say that Disney Resorts are the happiest places on earth....after this week I beg to differ. Its the only place I have ever been where on the first night there I said to my wife....we will be back here again. So much to do and be involved it you never have to leave the resort !! Iberostar staff - well done !!! Thank you for the memories

HS Hotsson Smart Acapulco: Fun vacation.

This was a fun vacation, lots of dancing after dinner, to good dance music. The hotel is kept nice and clean. The room we stayed in was very clean and cleaned well during our stay. The beautiful king size pillows were uncomfortable so we borrowed pillows from our friend room. Excellent customer service. Travel friends had a miner issue with their room, immediately correction was made by the front desk. Variety of tasty food, Italian pastas with different sauces were available. Professional wait  [... read more]staff. Good organization in the dinning rooms. It was refreshing to swim in the nice pool. It was a good vacation.

Barcelo Maya Colonial: Wonderful Resort!

This was our second time here and we really enjoyed our stay! There were many activities for my 15 year old and new things such as a bowling alley, paddle tennis courts, Pirate's Island, and a mall. The staff were always smiling and helpful. We would definitely return to this resort.

Azul Ixtapa Resort: Great Resort for a Family Vacation.

I visited Azul Ixtapa with my husband and my almost 2 year old son. The hotel is fantastic with exceptional service and great options for kids. There is a great waterpark for children, a play ground and numerous Disney characters and shows. My son was so excited to see Mickey Mouse in the flesh and I had no idea that the resort offered those types of services. The characters perform in both English and Spanish. The hotel also has an abundance of high chairs, cribs, and flotation devices. If you [... read more] have any food allergies or restrictions, the buffets are on the small side but the staff do their best to accommodate all needs. The food may become a bit repetitive depending on food allergies and preferences. The service was exceptional. Our flight was delayed and the hotel created lunch boxes for all of us and delivered them to our room to ensure we got something to eat. They also provided a crib when we arrived, changed the bed sheets at a late hour when my son wet the bed and cleaned my room early to ensure that our room was clean and available if my son chose to take an afternoon nap. The views are also great and you can watch the sunset every night. My room did not have a balcony but the window opened up completely so you could still hear the ocean and see the grounds. The flight was longer than expected. We had a delay both ways and also flew into some head wind. Total flight to Ixtapa was 5 hours 40 mins and the return flight was 4 hours 20 mins. Overall I had a great experience and would recommend this resort to families.

Excellence Riviera Cancun: Great resort

We had a wonderful vacation at the resort. Awesome food, great pools, spa and surrounding areas. Only issue was the beach chairs being very uncomfortable, but wouldn't make or break the deal!! They really need to stretch the fabric again as you can see the plastic bars under the fabric. Other than that, GREAT vacation. Can't wait to go back. French had the BEST food, then Spice , Then Italian. didn't do the Tapenyaki grill at spice though so can't comment.

Blue Diamond Luxury Boutique Hotel: Heaven On Earth

This resort is incredibly impressive. The attention to detail from arrival to departure is constant. From the moment you are on the grounds, every member of the staff greet you by placing their hand on their hearts to acknowledge that they love you are there; and from then on it shows in every way you hope for when you are on vacation. The rooms are spacious and beautifully appointed, service is impeccable and food is consistantly delicious. You have to experience it yourself to truly understand [... read more] the vibe of this amazing resort. Book it ! You won't be disappointed.

Bahia Principe Explore Tulum: Great Resort!

The food was unreal. There was always so much food to choose from. The 24 hour snack bar was also very handy. The staff were incredibly friendly. We had a great time hanging out at all pools as well as at the beach.

Bahia Principe Explore Tulum: Great resort

Beautifully maintained resort. Clean and relaxing surroundings. We experienced special caring treatment travelling with 2 young children. The buffet choices had variety and food was delicious. We enjoyed the a la carte as well in particular the Don Pablo and the Brazilian restaurant. It was very convenient to Swim with the Dolphins right at the resort. My granddaughter loved the dolphin experience.

Grand Sirenis Mayan Beach: Splendid Resort

Everything was great - the rooms, the service, the people, the pools, beaches, the food. We were there in February and we had a fantastic time. The service and people were great - concierge Fabian, Mariacarmen, Marcos; In the restaurant - Miguel, Danny, Alvredo, Rufinho, David, Danny; Elio for taking our luggage up the stairs, Giovanni at the diving centre, Leonardo at the Spa and our good friend Jany. We had a fabulous time at the Spa too! Only negative were - elevator was not working, we had s [... read more]ome tough time with checking out and the weather was not great for a few days. We are going back there for sure!

The Fives Beach Hotel and Residences Playa Del Carmen: Fantastic resort!

Grounds were exquisite. Staff very friendly and helpful. Food was the best, especially the sushi. Beach and pools were exquisite! Couldn't find a thing wrong with this place! I would highly recommend this place to my friends.