Oasis Tulum: Horrible resort

not a nice resort at all , room was worst I've seen , AC dripped on floor , mold all in bathroom , not beverages in fridge , bottled water not available , shower drain plugged ( never fixed ) no hot water one day . pool ok , beach was ok ! had to pay for room safe !!! don't do this resort , save your money !!!!!!!!!!!!!!!!!!!!!!!!!!!!

Barcelo Ixtapa: Outdated resort in an amazing town

We had a wonderful time at the Barcelo Ixtapa! The resort was outdated and the buffets were definitely lacking. The bars were virtually non existent. But the service was amazing, the views were gorgeous, and the area was spectacular!

Bahia Principe Explore Akumal: Nice Resort

A 1.5 hr bus ride from Cancun. Stayed in the Akumel portion of the resort. Very clean. Great service. Lots of Beach chairs. Great a la carte restaurants. Buffets were beyond expectations..lots of variety. Place never seemed to be crowded. Great service at the bars. Have been to resorts with nicer beaches...however beaches were clean...no sea weed as reported by others. Resort is ideal for couples looking for a relaxing vacation...it was not a wild time..my honey says it was "romantic". Only atte [... read more]nded one "show" at the resort...it was ok. Rooms were fine...comfortable beds with mattress toppers. The grounds are well kept and very clean..lots of wildlife at the resort. Trolleys are available to take you to other parts of the resort or to your rooms...it is a very large resort...there are 4 "campuses" at this resort.

Grand Bahia Principe Roulette: Third time's a charm!!

This is our third time at Bahia Principe El Portillo, first in 2007, and then 2010. We have always found the Bahia's a cut above for service and quality, this being our 5th Bahia over the last 8 years. The staff are generally accommodating and helpful to most reasonable requests, the food was of good variety and tastefully prepared and the other amenities like bars and entertainment equal to many Caribbean resorts. Of course the usual gang of idiots would save lounges by the pool and never show  [... read more]up until the end of the day, but hey, that happens almost everywhere. I suggest just taking the abandoned towels back to the towel hut as lost property, or just toss them into the garden!! The bottom line is if your are hard to please and You know who you are ... stay home!!!

Margaritaville Island Reserve Riviera Cancun: Perfect for families with young children!

We travelled to the Azul Beach resort in early February and were completelly satisfied when we left after 7 days. The staff clearly has been picked knowing they will be interacting with children most of the time. Everyone was extremely nice. Food was always good, sometimes amazing (Room service beef burritos were a favorite). No need for reservations for dinners / lunches and always plenty of booster seats and high chairs. Not once did we wait more than 2 minutes to be seated for dinner, and the [... read more] breakfast wait was less than 5 minutes. The crib / bottle warmers / steamers and strollers were in the room on arrival. Access to a doctor was incredibly fast when our son fell ill from a bug he caught on the flight there, and treatment adequate. The beach was wavy and windy first few days, but the last 4 were amazing. Clean up crew is on the beach each day to minimize algae. Access to covered beds on the was a slight annoyance, needing to stand in line for 30-60mins for access the next day, but well worth it. Concierge service was without reproach. The playrooms are a must to get out of the sun / occupy the older than infant/toddler stage. We didn't meet anyone having fell ill from food/water. Exceeded our expectations. We will be travelling back to this resort in the very near futur.

Bahia Principe Explore Akumal: Worth going to

I was hesitant about Mexico, but the resort was GREAT. Food and Drink were plentiful and really good. Buffets were very good with a wide range of food offered. The Al a Carte resturants were very good. There are a few items that would need addressing by the hotel. One was their internal transportation service. It was lacking. There were trolleys about abut you had to wait along time for one to show up and there were very few pickup places. Secondly our room was a Jr. suite and very nice. The iss [... read more]ue here was the AC was not controllable, so we just shut it off when it got too cold Staff was friendly always greeting us with Hola. Grounds were very tidy and the beach (a little coarse due to coral) were very nice . Lots of beach chairs I have stayed at other Bahia Resorts in the Dominican Republic but I prefer to stay here

Occidental at Xcaret Destination: Great vacation

The resort was lovely, lots of wildlife on the property (monkeys, deer, birds etc). The food was great, we tried all the restaurants and the food was great, no complaints. The beach is small, but we knew this before going. I loved the beach cove for snorkelling. Even though the beach was small, there were plenty of seats, we preferred the 2nd level. Service was great, at restaurants, bars, beach, etc. I would definitely return. I loved having the unlimited Xcaret pass, we went every morning and  [... read more]explored a bit every day.

Friendly Fun Vallarta: very well done

we will return to this resort the staff was excellent the food was very good pool and beach area also very good I also used the gym ,sauna steam hot tub area every morning it was the best part of my day . the water arobics were so fun and the best i ever have tried. the activities were always going on and i credit that staff as when they wernt trying to entertain you they were always busy doing something. cant wait to return to this resort next time we will stay at least 10 days rather then just [... read more] 7

Grand Sirenis Riviera Maya: Good resort for my first time in Mexico

Hotel: clean, lots of fresh ocean breezes flushing through the main lobby. The buildings were repeating the motif of the local Mayan ruins (looked neat). Staff: in a word- helpful. Front end people had a good command of English and Vanny went out of her way to help us out. The maids had less English but even then were superb in doing their job. Food: A la Carte restaurants are worth every penny. Loved the Japanese and Brazilian. Steakhouse came in a very close second. The buffet in the main buil [... read more]ding however was disappointing. It was pretty typical bland American food except on Mexican night. Only then did anything savoury and spicy start to show up. Complaints: Our arrival coincided with the end of a rain storm. We had a leak in the ceiling light fixture that filled 3/4 of the garbage can I put under it to collect the dripping. Just a little concerning to have running water and electricity meeting. Also, it seems there is a 2 tier class system at the resort. These with the grey bands and everyone else. If you are wearing the grey band (like me) you have to pay extra for internet and the safe in the room. No access to the French resteraunt (extra $$) as well. Overall: would I return to Mexico- yes. Would I return to the Sirenis Riviera Maya- probably not

The Fives Beach Hotel and Residences Playa Del Carmen: Amazing resirt

Wow wow wow! My husband & I booked last minute and yes we paid a bit more than we had wanted but after 7 days it was worth every penny. The staff bent over backwards for you. The food was awesome. We had massages in the Spa: thank you Rosa & Diana..awesome. The property was impeccable and was easy walking; not so large and spread out like some other resorts we have stayed at that would take you 20 minutes just to get to the beach or you would have to use a tram to get around. Did I mention quiet [... read more], this resort hides people so well. You will always have a good lounger to Sun on be it at the pool or beach. And bring your babies and kids. The resort is very kid friendly from the funky play area to the kids menu and they even have Gerber baby food in the buffet. I can't say enough about Azul Five except that our next visit will be longer...

Selection Riviera Cancun: Great Family Resort

A great resort, catering especially to families. Big enough to provide all facilties, but not so big that it is onerous to get around. They pride themselves on service and do a wonderful job making everyone feel welcome and pampered. I would easily recommend this to firends of family members.

Bahia Principe Explore Coba: Nice resort for the price

Nice resort, very clean rooms, good food. Weather was ok, could have been a touch warmer but good enough. Only complaint is that its far from airport, 2hr drive. Not ideal if travelling with kids. Otherwise the resort represents excellent value.

Plaza Pelicanos Grand: Enjoyed Ourselves

I always love going to Puerto Vallarta. Weather was great, most people where very friendly. Here are some issues that we ran into. Not the end of the world but they were a bit of a disappointment. Upon arrival at airport we were meet by representative and placed in cab to Hotel unfortunately we were dropped off at the Club not the grand so we were placed in a different cab and dropped off at the grand. The lady who checked us in was not very friendly whats so ever. Not a huge deal but we were ex [... read more]cited and she didnt care I know everyone has a bad day. We did have rain one day downpours and our room roof leaked through the vent onto marble floor as most people are aware marble floors and water are an accident waiting to happen. We called down to front desk tell them and get extra towels well no one showed ended up having to go down and get myself they were not very responsive as I though they should have been. I just didnt want to break my neck. Other than those items we had a great time. All the other staff helpful friendly. I describe it as a good vacation.

Holiday Inn Cancun Arenas: Great small rezort

Rooms and bedding were clean..hotel well maintained ..staff was courteous and friendly...Food was good ..better than most 3 stars I've been in...hotel was close to down town...a wide variety of guests from all over

Allegro Playacar: Wonderful Experience

Great resort...people very friendly. Not too much traffic which made my vacation a treat..very relaxing. The beach was awesome...great white sand and not overcrowded. The pool area immaculate including washrooms...staff very friendly! The buffet was excellent with a different experience each nite..food excellent although more seafood would have been appreciated. Special thanks to Freddy and Fidel who went out of their way to make our buffet dinners fun, enjoyable and memorable. I found the rooms [... read more] to be outdated and a bit musty and moldy but the cleaning staff were excellent each day in the upkeep of them. An overall great experience.

Bahia Principe Explore Tulum: Exceptional resort. Very clean and well maintained

Staff very friendly. Good variety of food. Cleanliness over the whole resort was exceptional. Entertainment shows was varied and all where excellent. We wish all entertainment shows were held in the theatre not the main bar which has limited seating and poor visibility.

Allegro Playacar: Great 2 Week Vacation

Amazing resort. Everything was awesome from the food to the staff. Hard working people made our vacation one to remember. They provide excellent entertainment at the pool, beach and evening stage. The Bar Staff are also exceptional. They are quick to remember what you like. The beach was gorgeous, very clean. The rooms are compact and there is no dresser. There are shelves to store your clothing which was adequate. Beds are hard, but with a topper it was fine. Not every minute of every day is pe [... read more]rfect but all in all there is nothing worth complaining about. Your time is what you make of it. Our room was upstairs with a thatched roof. This means you are going to hear the birds in the morning and they can be loud. It is only a 20 minute walk to town or 3 - 4 minutes the other way to the Playacar mall. Over the 2 weeks we walked to 5th av. 5 times. We enjoyed the evening in town over the day trips (more relaxed and lot's of entertainment) Shopping was better just off 5th av. as well as the food. I recommend you seek out Los Aguachiles restaurant on Calle 34 between 5th and 1st on the left side. They served the best seafood taco's I have ever had and at the best price.

Sandos Caracol Nature Resort and Water Park: Amazing family resort!

My husband and 2 daughters and I spent 9 nights feb8-17 and had a fantastic time! stayed in a deluxe room and was very comfortable, room was cleaned everyday and our girls looked forward to the new towel animals everyday. Food was adequate, lots of choices. Had no trouble booking restaurants for dinner, Japanese was our favorite, very entertaining! Grounds are amazing and beautiful! Beach was great, it is rocky but we wore water shoes and found a clearing to play in, so was not an issue. Heidi o [... read more]ur waitress at the beach was the best! Thank you! Kids loved all the animals, the water park was so much fun, even for my 11 year old. The nightly entertainment was really great, we went most nights and everyone was entertained. Jesus took us on a romantic boat ride, very nice would recommend it for sure. The kids club looked really good, only took our kids once because there was so much to do and I liked having our family all together. Overall we had a fantastic time, so much to do. This is not a super luxurious resort if that's what your looking for, but a great place for families to relax and have fun, we would definetely return!

Bahia Principe Explore Akumal: fabulous, fabulous, fabulous

everything was outstanding: service, food, beach, entertainment. The only complaint I may have is that not all staff spoke English and sometimes hard to communicate but all else was excellent. I'd highly recommend it. Oh, another drawback is that it's a little far from Cancun airport but I hear an airport in Tulum is going in! One more: I caught a virus and i think it's from the circulating air from A/C, I'm very healthy person and had no reason to be sick during holidays.

Riu Palace Cabo San Lucas: Real Nice Place at the Riu Palace

Just returned for a 1 week stay and all I can sum up by saying it was breathtaking. From the scenery from our 3rd flr. oceanview room overlooking the grounds, mountains and sunset to the impeccable cleanliness, attentive staff and food I would say this is one of the better resorts I have stayed at and the entire Los Cabos area is a great place to relax