Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(21803 Reviews)

review headshot

Private  - 

Verified Purchaser

Ocean Coral and Turquesa: Decent overall.

Pros: - small size, good for kids -comfortable beds (renovated room in building 9) -no one got sick - one of the pools gradually gets deeper (like on a beach) which is great for kiddos Cons: - cleanliness lacking (ants in rooms and lots of mosquitoes in room) - food (it didn’t make us sick but it wasn’t enjoyable) - pools were dirty (as opposed to the oceans in punta cana which were cleaned every day - slushy drinks were disgusting

Location
Value
Food
Beach
Rooms
Service
review headshot

Steelers  - 

Verified Purchaser

Dreams Puerto Morelos Resort and Spa: Do Not Mistake This Property for a Beachfront Hotel

Full disclosure: Do yourself a favour and do not read the negative posts on this property! Some people look for faults instead of enjoying the blessings that they are surrounded by. We are a middle age couple that enjoys everything about Mexico. The climate, the service and the food. This resort had all of it including a well maintained property and large, clean rooms. From the moment we arrived, the service we received was second to none. From the bell hops, the front desk staff, the cle [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Jenn  - 

Verified Purchaser

Haven Riviera Cancun: Pleasant Stay

The food and drinks were very generous portions, great selection. The food was delicious. The service was excellent. The pools are very large and beautiful. The beach is beautiful but it has a lot of sea weed.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Secrets Playa Mujeres: Fantastic Resort

Food was great people even better entertainment team awesome would definitely go back again The weather was great beach water not very clear The swim up was very nice fed the iguana's there and would do it again

Location
Value
Food
Beach
Rooms
Service
review headshot

Queen Bee  - 

Verified Purchaser

Grand Decameron Los Cabos: Nothing to rave about

This resort was barely okay. The best part were the nice staff. Outside of that- its a retirement home. Rooms have zero alcohol drinks and one bottle of water. Clean rooms at least. Food was minimal choice. Linch was the same over and over and over. Dinners were hit and miss. Only one restaurant which was where lunch was. There really was not alot of energy or things to do. Evening was same singers or bingo. I would died of i stayed over a week. You will always find a sum chair because  [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Sandy  - 

Verified Purchaser

Breathless Cancun Soul: Paradise!

This resort was beautiful, very clean, friendly staff, the pool area was very clean and beautiful lots of games going on and very fun … the Italian restaurant was amazing. The food was delicious! We enjoyed the outdoor BBQ, lots of selection … There was lots of variety at the buffets to choose from . Really our only complaint was some of the food was not very hot at the buffets and the shuttle from the airport to hotel , it took about hour we were all crammed outside on a walkway , it was a litt [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Barcelo Maya Colonial: Great family resort!

This past week was our second time at the Barcelo Maya Colonial. We went last year and had the best stay so decided to do it again this year and again, we were not disappointed! The staff is very friendly and accommodating. The grounds were immaculate and there was always staff working hard cleaning up the leaves and cutting the grass to keep it that way. The resort is so big that it's almost impossible to be one bored as there is so much to do and see. We had our 8 year old daughter with us, so [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Katesongfam  - 

Verified Purchaser

Ocean Riviera Paradise: Great resort for families!

Loved our time there with our 10 months old, despite some minor disappointments. Would still go back for the value. Was nice to be able to walk around with the stroller for nap time. Nice staff in general. Buffet had very good food consistently. A few downsides: - service isn't quite as good as some other 5 star resorts; we had some issues with bartenders... - pool water temp was surprisingly cold to us and our little one, so we didn't swim much - some restaurants are a bit hit-or-miss, l [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Crys  - 

Verified Purchaser

Royal Hideaway Playacar: Quaint and quiet with all the charm

Totally enjoyed this resort. Especially loved the a la carte restaurants for supper. The Infinity pool close to the ocean was wonderful, could sit at the pool and still have the beautiful view of the ocean

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Grand Oasis Palm: It was OK

The hotel is dated, but kept clean. The Sens side was nicer and newer. We ate at the buffet on that side almost every meal. Look up where it is on the map. It’s next to a harbor and you have large ships going in and out multiple times a day. It’s definitely not a quiet, tranquil location. But the kids loved it. The “Le Petite Chef” restaurant was a hit with everyone in our group.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Paradisus La Perla Adults Only Riviera Maya: Amazing resort! We will be back!

We can't say enough amazing things about Paradisus La Perla! Every touch of the resort is done right, but the best thing really is the people. The staff at this resort go above and beyond! Incredible!

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Sunscape Sabor Cozumel: Disappointing Resort

Sunscape Cozumel is a 3 star resort and not a 4 star as advertised. There was one pool and 2 options for meals. There was a very limited number of dishes at the buffet. We had a number of issues with our room including a balcony door that did not lock and a door that that did not seal shut. The entry mecanism was quite tempermental. There was a lack of towels in the room. We had to repeatedly ask for hand towels and facecloths. We had to repeatedly ask for soap at the bathroom sink. There was bo [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

TRS Coral: 2nd time a charm!

First time we return to a hotel- the TRS is a beautiful hotel, architecturally, with great design elements, fantastic food and attentive staff. The spa and gym were also fantastic. Loved our experience and would be pleased to return.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Bahia Principe Explore Coba: Pleasant Resort

Overall quite satisfied with the stay. The resort is big but there are trolleys that follow a bus route to help you get around. The entertainment is frequent and nice. The only complaint is that walk/ride to the beach goes through an area that often smells bad (maybe the waste treatment place for the hotel?). Our room also had weird vibes and I had nightmares every night but otherwise the resort was good

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

El Dorado Casitas Royale: Some good but some bad

The hotel does not consider requests! My wife walks with a cane so we requested months before for a ground floor room. So check in and we are in an upstairs room with 27 stairs, They moved us next day but meant living out of a suitcase and not unpacking for the first day? Rooms were great, each group of 14 rooms has a private pool with swim up bar? Refilling the room mini fridge was a hit & miss process ?‍♂️ The trollys( (golf carts) were great when you could find one that wasn’t full. These [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Bijoulie  - 

Verified Purchaser

Catalonia Yucatan: First stay there, but not our last!

The grounds are well kept and very pretty. The staff are very friendly and very helpful. Our room was spacious and very clean. The bathroom is large and has a clothes line in the bathtub to dry your swim suit on. No hair dryer but we didn't miss it. Pools are well maintained and are the perfect temperature to cool you off. The beach is a little rocky but there is a clear path on one side that takes you to crystal clear waters with a sandy bottom. Many people were snorkeling and enjoying the sea [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Paradisus La Perla Adults Only Riviera Maya: Adult only resort

Overall, we would rate this hotel as a 7/10. The food at the buffet was very good as was the service. Our concierge was attentive and responsive to the needs we expressed. The room was excellent. The beach was not nice. They did not pick up the seaweed and it smelled pretty bad. The water was warm but the beach was so so. Good at the restaurants was between 5/10 to 8/10 with the Sal steakhouse being the best.

Location
Value
Food
Beach
Rooms
Service
review headshot

Foxy  - 

Verified Purchaser

Fiesta Americana Riviera Nayarit: Puerto Vallarta Return Trip

Spent a week in PV after not being there in 20yrs. The bus transfer went smoothly and the staff and driver were excellent. Our arrival at the hotel went seem less with the valets and the check in staff. Our ocean view room with a jacuzzi tub was clean and well equipped. The bed and linens were comfortable and clean every day. The A La Carte restaurants were all fantastic and the wine flowed freely. The buffet and staff were very good and the selection was excellent. We did however have some bad  [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Allergic123  - 

Verified Purchaser

Bahia Principe Escape Sian Ka'an: Great stay, especially for food allergies

Hotel was great, but particularly the food allergy situation. The staff went above and beyond ensuring there was something to eat at every meal, no matter where we ate. As a partner to someone with many complex allergies, this made our vacation seamless.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Royalton Hideaway Riviera Cancun: Beautiful resort

Everything was ok just maybe more Spanish music .People very hard working.Room service is good too.Our house keeper was Amalia ,she is very nice and she kept our room clean all the time.We will come again

Location
Value
Food
Beach
Rooms
Service

Next Page