Our Verified Customer Rating 4

Our Verified Customer Rating 4

(6126 Reviews)

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Private  - 

Verified Purchaser

Grand Memories Santa Maria: Amazing

Good people, good service, everything just wonderful!!!!! The kids loved it also us adults. I would go there any time in heart beat! Good shows every night for kids and adults. You won't be disappointed!!!!! Cheers

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ScotianJude  - 

Verified Purchaser

Iberostar Selection Ensenachos: Beautiful resort

My boyfriend and I returned from Iberostar Ensenanchos on April 18 after being there for a week. Sunwing did a good job both ways and the resort is beautiful, very lush, well kept and the wildlife there is abundant (made for great photos!). Both beaches are top notch, the service was outstanding throughout the resort and our room (2610 Spa section) was clean, spacious and comfortable. The food was fairly typical for Cuba (good but not great) though to be fair we can only comment on the main bu [... read more]

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Nat the Brat  - 

Verified Purchaser

Valentin Perla Blanca: Excellent Vacation spot!!

My husband , daughter and soon to be son in law really enjoyed your resort!!! We thought the grounds and staff were on point!! We really enjoyed the A la carte restaurants but must admit the Spanish one was our favorite! Would recommend this resort

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Hollywood2114  - 

Verified Purchaser

Hotel Roc Casa del Mar: Very Nice Resort

The hotel is beautiful, nice and clean, and well kept. The staff is very nice especially Roberto and Rafael in the East snack Bar, they are always there with a smile and quick to get you another drink :) Say hi to these amazing guys, they will def take good care of you. The pools and swim up bars are def a good place to relax and also party if your into a good party with the entertainment staff. The beach is somewhat private to the resort which is nice and there is a market a short walk to the e [... read more]

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Tom W  - 

Verified Purchaser

Valentin Perla Blanca: Great beach...but not much else

This could be a good resort, but it’s understaffed, poorly maintained, poorly managed and suffers chronic shortages of basic food, drinks (including beer and wine), spoons!, towels, toilet paper and other items. Staff blamed US sanctions for these problems. We took the “privilege” package to have additional services, a better room etc. Nevertheless, we had to pay numerous tips to get these privileges. Not recommended.

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Private  - 

Verified Purchaser

Iberostar Selection Ensenachos: Beach need improvement

I was in Iberostar Ensenachos from April 12-19, 2019. I’d say that my overall experience was a good one. My only suggestion would be to add more umbrellas to the Megano beach front area. I had to wake up at 5:30 am to reserve a seat under an umbrella. I even witnessed a few patrons fighting on the beach for the shade. This is unacceptable. But the other parts were good.

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Private  - 

Verified Purchaser

Melia Las Dunas: Amazing beach!

Hotel is great for families or adults only. Family side had lots of activities and 2 pools. Exactly what I would have wanted if I travelled with small children. The adult side was nice and quiet but not too mellow. It has 2 pools as well. Met and talked to a lot of great people. Had good evening entertainment we were never bored. Beach is absolutely beautiful. There are lifeguards and no charge sailboat rides and paddle boats which is also great for families. Service was great the Cuban people a [... read more]

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Private  - 

Verified Purchaser

Iberostar Selection Ensenachos: Is not as good as it used to be

The beach is amazing, nice sand and clean water, but they do not have enough palapas, so you have to come very early in the morning like 6 am to book them. The room is also very nice, clean and spacious. The food was okay, not much variety. This hotel is officially 4.5 stars, but I would give not more then 3.5.

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Dragan  - 

Verified Purchaser

Grand Memories Santa Maria: Amazing resort

This has been one of the best all-inclusive resorts we have ever stayed at! The food was delicious! We stayed in a gorgeous traditional style bungalow # 56 with generous comfy beds. No words can describe the beauty of the beach! !!!!!! Entertainment amazing! Some People Will Complain No Matter What but it was Excellent stay experience for price of 900

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Amward  - 

Verified Purchaser

Iberostar Selection Ensenachos: Beautiful resort

The resort and staff are wonderful. The people are very friendly and willing to help. The grounds are breath taking. Would highly recommend this resort for these reasons alone. The food was good not as good as previous years.

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Private  - 

Verified Purchaser

Valentin Perla Blanca: Beautiful beach, water and staff

First off, the drive from the airport is long. The beach and water are breathtaking..I’ve never seen such blue water. The staff are amazing, they can’t do enough for you. The resort...I would give it a 7/10. The rooms are ok...the beds are hard but comfortable, they don’t change the sheets. We did get clean bath towels everyday. We got water everyday, 1 beer and 1 coke. We only got 1 beach towel for the week but it dried overnight. The washroom was ok. We never ran out of hot water, [... read more]

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Private  - 

Verified Purchaser

Hotel Roc Casa del Mar: The best week ever!

My family and i had an amazing week at Ocean Casa Del Mar in Cayo Santa Maria! The hotel was beautiful clean and close to the breathtaking Ocean! The staff were friendly and so helpful! My Family and well definatly return again !

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Private  - 

Verified Purchaser

Royalton Cayo Santa Maria: Great vacation

The Royalton in Cayo Santa Maria is a beautiful resort with the best staff we have ever dealt with.This is our 11th trip Cuba and the 2nd to the Royalton. We certainly will be back. The only negative would be the extended bus ride from Santa Clara.

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Private  - 

Verified Purchaser

Memories Paraiso: Not the best resort I ever went to in Cuba. I much prefered Cayo Coco...

The hotel and grounds are well maintained. The buffet is adequate, and sometimes pretty damn good when the hotel managers are on the premises. That being said, it is a long ride, almost two hours from the Santa-Clara Airport, being pick up 5 hours before flight time. The one thing that made our trip less enjoyable was the freakin mosquitoes. they call them ''no see em''. You do not see them, they are smaller than fruit flies, they sting you and three four minutes later you start itching like cra [... read more]

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Silver Fox  - 

Verified Purchaser

Iberostar Selection Ensenachos: ONE OF THE BEST ALL INCLUSIVE'S I'VE EXPERIENCED

This has been my second experience staying at Iberostar Ensenachos. Both visits were fantastic. The rooms, maid service were excellent. The grounds are magnificent and very well maintained and the gardeners are very friendly. The foyer and gathering area before dinner was lovely and relaxing, and always had great entertainment (music) before dinner. The food was good in the dining room and my favorite a la cartes were the Mediterranean, Asian and Cuban. On the down side, it was difficult to g [... read more]

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Private  - 

Verified Purchaser

Roc Lagunas del Mar: Terrible resort

This hotel is the worst place I've ever stayed at. Staff not friendly at all . Buffet is disgusting. No service at buffet rude people. Rooms weren't very nice. Lack of communication with any staff member don't understand any English

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Private  - 

Verified Purchaser

Playa Cayo Santa Maria: Beautiful resort

The pools were beautiful & plentiful. They were kind of grimy some days & they were cleaning them during the day. The room was not good. Beds were uncomfortable, maid service was terrible. Most of the resort spoke the native language of Spanish, therefore it was hard to communicate with 1/2 of the staff, their English wasn’t great. Others were fabulous. The bar tenders served you faster if you held a peso in your hand. They had all bottled water everywhere for non-locals. The ice cubes were ma [... read more]

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Private  - 

Verified Purchaser

Playa Cayo Santa Maria: You get what u pay for

Overall look of the resort was nice, buffet food was not good, Asian a la carte was awesome, drinks were alright for Cuba, they ran out of Cristal beer within 3-4 days of our stay, we were finally able change our beach towels the last day due to them never having clean towels, bedding wasn’t changed until the last day of our stay as well, entertainment staff and swimup bartenders were great, sometimes we got clean room towels, on the wknd when all the Cuban guests stayed they were constantly  [... read more]

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Tim55  - 

Verified Purchaser

Playa Cayo Santa Maria: Nice place

It was a great place the food was good the hotel staff was amazing.over all it's a place to go.the pools where great the no sortage of anything all friendly people shops limited stuff.other than that all was great thx for a great time playa

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Kat1011  - 

Verified Purchaser

Playa Cayo Santa Maria: Great experience!

First off, anyone going to Cuba needs to have realistic expectations. Second, I had a great time at playa!! The resort was way above average for Cuba, the food was great if you went to the buffet within the first hour, the beach is unbelievable but if you want to get a spot out of the sun you have to get there early in the morning. The best part was the service we received, Cubans are so kind and go above and beyond, tipping does pay off if you expect amazing service because they will remember y [... read more]

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