Ocean Maya Royale: Nice visit

The resort itself was nice, rooms clean and grounds well kept. They had a mix-up with our reservation and we were transferred to a neighbouring resort for 3 nights and then transferred back for 7 seven nights. We were upgraded to "Privilege Status" which I understand costs quite a bit extra. I personally wouldn't pay for this as I don't see much value. We found the private beach area rather boring. We ended up spending our time at the "regular" pool area as this seemed to be where everything was [... read more] happening. The entertainment wasn't great except for the fire show the last night we were there. I didn't like that they don't have shuttles into Playa del Carmen (or anywhere else for that matter) but you can book your excursions on site. We were given a coupon for a free five night stay for the inconvenience of moving around, but will have to wait and see if there is any problem in the follow through. Food was excellent. We ate mostly in the buffet but did try the Italian restaurant and it was delicious. Miguel at the pool bar was fantastic and the activity crew at the pool were great.

The Fives Beach Hotel and Residences Playa Del Carmen: Good value-Excellent food

We had a pool side one bedroom suite on the ground floor. This is probably the best accommodation at the resort for ease of access to the pool and for the view. Service was excellent. Do not be deceived by your first impression when you get off the bus from the airport. The resort entrance is not flashy and the registration area is minuscule. The long winding pools are never crowded. The beach in that general area is rather narrow, rocky and weedy except for about 100 feet directly in front of  [... read more]the resort where it is nice and sandy. Food was exceptionally tasty if you know what to order. If you eat at the KhoThai restaurant, do not hesitate to ask the waiter to explain the various dishes and how spicy they are. The first time there we were most disappointed with our choice. The second time we asked for Alex to be our waiter. Alex was one of 8 students on a 3 month work term from the Institut de l'hotellerie et de tourisme, of Montreal. After listening to our general preferences, Alex composed a complete menu for our candlelight dinner. It was an amazing and unforgettable meal. Esmeralda at the front desk will solve any problem you may have. Jesus Marquez at the Azzero Restaurant will explain every dish and make excellent suggestions. We enjoyed greatly our two-week stay and would have stayed longer.

Grand Sirenis Riviera Maya: Grand Serinis was much more than the pictures show

Amazing grounds.....so lush. Wildlife was abundant. The picture did not do it justice. The beach was the best I have ever been to for calm and snorkeling. The ala carts I visited were great and the main lobby buffet had great breakfasts. Never ate room service so I can not comment.

Barcelo Maya Beach Resort: Very Nice Resort!

The only reason I didn't give the Barcalo 5 starts is because of the travel time from Cancun after an already long day of travel. Resort was fabulous, the food was good, the pools clean and no chlorine!! Beach was excellent and the rooms just what you need.

Iberostar Selection Playa Mita: Excellent resort Nice beach and amenities.

Most of the restaurants were very good the japanese and the orient express both excellent Buffet was very good. The beach was very clean and good for walking pool was large and clean. Staff on the most part were Excellent would return to this resort.

The Sens Cancun: Nice Place

We had a great time. I like the location of the hotel at the tip of the Cancun Hotel zone - not too loud. Lots of washrooms and bars spread around the resort. Hotel was kept very clean and the staff was excellent in all areas. It was nice to have access to the bussing system to travel off the resort reasonably and to be able to walk to the ferry to go to Isla Mujeres. Food was very good but not a lot of variety. I especially loved the Sushi Bar. The sports bar was great for the kids (pool table, [... read more] ping pong, air hockey and foosball). On a negative note: Wish it had a balcony, mini bar, warmer pool and 24 hour bar service. Beach was small, crowded and chairs were always reserved but could walk down to find some room and just use our towels.

NYX Hotel Cancun: Amazing resort!

This is a great a resort! It's on the smaller side which I really liked. Beach is super close and I absolutely love the beach resturant, the food is amazing! And the margarita's are delicious. Overall the staff is very friendly and nice and will always try to accommodate your needs.

Bahia Principe Explore Coba: First Family Vacation

My husband has been to this resort twice, this being his third time, my first. We have a 7 month old son and were hesitant on how he would handle being out of routine. I must say I was completely blown away how the staff had went above and beyond to accommodate us. Everything from giving us a crib, to finding food that he could eat, giving us extra water bottles for formula and washing his bottles, playing with him and just being overall friendly. The hotel itself is enormous. You can't see it  [... read more]all in one week. The groups were impeccable, the dolphin show was superb. I can't rant and rave enough about this resort. If I had to find a fault my ONLY thing would be that the beach area was a little rocky... But it wasn't anything a pair or sandals couldn't fix. We will definitely be going back next winter.

Hyatt Ziva Puerto Vallarta: #1 in our Heart!

Wow.... the staff goes the extra mile to make our trip....Wonderful Thanks guys! It was our Anniversary and the room was decorated with hearts and flower petals all over the place along with a wonderful letter of Congrats from the Management along with cake & fruit.. We spend most of our time on the beach, and this beach is the Top beach in PVR. Migel & Christian made sure we were always topped up...and the food at the Thai restaurant served by Juan was out of this World. As well, Ezequiel,Ivan  [... read more]& Andres looked after us and were so much fun during breakfast and dinner at the Blaze. Never had a bad meal anywhere. Only concern was at the Mexican restaurant, the portions were so BIG....lol .... how do the Mexican's all stay so slim . Pizza was always hot and tasty yum. You gotta try the Hot Rock Massage as well as the Fish that clean your feet....lol. Will be heading back again for sure!

Grand Sirenis Riviera Maya: Awesome Resort

We had our family reunion during our stay and the staff was fabulous. They were able to accommodate all 17 of us in the same building which was awesome. The grounds and pools are pristine and our kids loved the lazy river. There is a fair bit of walking on the resort but it is great for exploring. The beaches were small but had amazing snorkeling due to the coral reefs. The buffet was delicious they had plenty of options even our picky eaters had no problems with the food. Our kids especially en [... read more]joyed the ice cream bar. The entertainment crew were fantastic we had so much fun we hated to leave.

Paradisus Playa del Carmen: Nice place if you don't want pool or beach

Great hotel but if you want to enjoy the pool or beach you will be disappointed. The beach is cleaned of the seaweed but you have to be careful where you settle yourself as many areas smell like swamp. There are two kids pools, one small shallow one where the water is at good temperature, the second larger kids pool with slides is cooler because its deeper and larger, so as long as its sunny your good. but if its cloudy/ rainy it is too cold. The large adult pool that is one of those long lagoon [... read more] like pools, is FREEZING! On the hotest of days I saw maybe 10 people go in (not for long periods of time). On a regular day I saw maybe 2/3 people people. So.... if you are an adult that wants to enjoy the pool and not be shocked by the cold pool you have to pay $60 USD per person per day for access to the 'concierge' area that has a heated pool. Just know that all the families are either buying passes or sneaking in. It is a packed pool.

Grand Fiesta Americana Los Cabos: Fantastic!

The resort, and this all-inclusive package was fantastic in every respect. Airport Transfers included - 2 couples in a new Suburban - nice! Location - 10 min, $10 roundtrip shuttle to Cabo San Lucas - close but not too close to the action Resort - immaculate and clean! Service - smiles and extremely helpful staff everywhere! Rooms - very nice and extremely clean - we had a deluxe king, looks to me like almost every room has an ocean view, and the view is amazing especially on higher floors Pool  [... read more]Experience - awesome pools, nice chairs, lots of towels to use at your discretion, excellent food and drink delivery to your pool chair Beach - very nice with beach chairs and palapas, but be warned that most of water area is rocky - nice for snorkeling, and there are still places to enter the water and get refreshed. The geography prevents people from outside the resort from accessing the beach area so there are no vendors/non-guests on the beach. Food - 7 eateries, 4 of which are open in the evening. All are a la carte (unless there is a special event) with good variety and reservations are not required (and we only had to wait once in 10 days to be seated). We heard the 24 hr. room service was excellent but we never tried it. Drinks - excellent selection of quality alcohols across many of the major brands, even the house wine was pretty decent (you could buy up if you need nicer wine) Evening Entertainment - a little quiet in this regard, but again not to far away from Cabo San Lucas or San Jose de Cabo if you want to find night life. A perfect relaxing, high quality vacation spot with great access to Cabo San Lucas if you feel the need to party!

Las Brisas Huatulco: Good holiday!

It's a lovely resort with good food and friendly service. The weather is good and the beaches are beautiful. We enjoyed kayaking and sailing. The men at the water sports are very helpful and kind. I like the walks through the botanical gardens - enroute to our room. Good exercise, but the truck service was always available too. Nice and friendly.

Royal Hideaway Playacar: The best.

My wife and I have just returned from our seventeenth holiday at Royal Hideaway so obviously we enjoy the Resort. When we arrive we feel like we are coming to our second home with the welcome we receive from the staff, many of them have been there for a number of years. The grounds continue to mature and are meticulously maintained. When you walk along the main path with it's ponds, stream and fountains you would think you are in the midst of a grand estate. It is a unique property unlike any ot [... read more]hers we have stayed at or seen. The rooms are always nice, comfortable and cleaned and attended to twice a day. The warm coloured marble and tile in the room never goes out of style. The best part is the outstanding food in all of the restaurants. The quality and presentation is as good or better than you would find in any major city. Along with the great food the service from the staff is outstanding and this year my wife and I thought the staff were better than ever. One of the best things we find is meeting friends from past years who feel the same way as us about the Resort. Another highlight for us is the live entertainment throughout the property and the Mexican shows twice a week in the banquet hall. Actually the dancing by the activity staff was another highlight. The only concern that we had was the condition of the uprights on the room patios which have been damaged by the salt air from the water. All of the horizontal railings have been replaced with new painted aluminium structures and the General Manager informs me that the uprights will be replaced starting in April. Other than that we think Royal Hideaway is an outstanding Resort that we can't wait to get back to.

Bahia Principe Explore Tulum: Amazing Resort

Hotel was great, I would go back any time. Junior Suite Room is very generous, we had two queen size beds. Very nice view from our balcony we could see the ocean and the garden, lots of tropical flowers.

Bahia Principe Explore Coba: All around great trip!

We had a great stay at the bahia Coba. The resort is beautiful and very well maintained. The food was great. Our two daughters loved the waterpark and we spent time there everyday. My only complaint would be that the pools were very cold.

Bahia Principe Explore Coba: Amazing Resort

Everything was 5 star. Rooms were so clean and nice. Housekeeping made cool towel origami everyday. Food was 5 star in the buffet and the fine dining restaurants.Service was exceptional and super friendly. Lots of fun activities going on throughout the day. The breakwater allowed ocean swimming everyday and the reef out front had some beautiful fish and coral to see. Shopping in the hacienda was good. the trams run all the time so it was no problem getting around. The disco was good too. This wa [... read more]s a great vacation and would recommend this resort to everyone.

Royalton Riviera Cancun Resort and Spa: Great Vacation spot!

My wife and I travelled to the Royalton for the second week of February with our 8 month old infant and had a near perfect vacation. The resort is gorgeous and everything is brand new. The food was fantastic and offering 9 a la carte restaurants without reservations and unlimited vists was a great way to provide variety. The pools could be fantastic but given the resort is still new, some of them would be closed for work, the splash pad wasn't always operating and only one of the pools were heat [... read more]ed. The beach was great! Some prior reviews complained about constant seaweed but we didn't see any of it. The one complaint I would have is about the service at the a la carte restaurants. Maybe all of the staff are not fully up to speed, but we experianced very long wait times for food once we were seated and the hostess process struggled as well. Overall, once the restaurants improve their service, I think this could be one of the best resorts in Mexico.

Grand Sirenis Mayan Beach: Excellent service

This resort has everything you could want on vacation ...the staff and service was excellent, food delicious. sun, pools, sand etc. It is a large resort which was great for me because I like walking for exercise but you could take the trolly as well..

Moon Palace Cancun: Simply Amazing!!!!!

Resort was awesome! Staff was amazing and Helpful with everything. Clean rooms, food was great, Shows were Fantastic. There was always something to do from playing Mini Golf to riding bikes, paddle boats and to events in the pool with the Entertainment staff.