Grand Sirenis Riviera Maya: Amazing

Everything about Grand Sirenis Riveria Maya was amazing!!! We have no complaints... It was our 1st going out of Canada and we now planning to go every year... The people there are so amazingly friendly ad the food wa awesome.:. I'm so glad I had the pleasure to go and see this amazing place!!!

Royalton Riviera Cancun Resort and Spa: great for relaxing getaway

I had read the reviews and was worried but I guess it all depends on your mindset. My husband and I had a very relaxing vacation. I am thinking that most people don't put a lot of thought into where they are going and wjat they want from their vacation. We were happy to eat at whichever restaurant was open and had tbe shortest line. We loved the hammocks on the beach towards the family side. We didn't stay in the adults only section and had no issues. The resort being new was great. They are sti [... read more]ll working on the little things that have cracked and settled... don't let it bother you just order another margarita you are in mexico on vacation.... relax!

Royalton Riviera Cancun Resort and Spa: Great resort, not fully ready to open though.

Had a wonderful trip. No complaints. Important to know lots of finishing work going on all around resort like landscaping, repair work to things done badly first time. Lots of unmarked level changes on walkways, witnessed many falls because of it. Good food, clean facilities. Helpful staff.

Velas Vallarta Suite Resort: great hotel

Can't say enough good things about our stay . It was our first time at this resort and we would return. The staff there was great particularly Eduardo pool side, but all of the servers in the restaurants were the best The hotel was very clean we had a junior suite with no balcony 24hr room service was great one thing i didn't like was the uninviting lobby there is no visible bar should be a meeting place also if your a beach person this is not for you.Still a very nice relaxing hotel

Excellence Playa Mujeres: The best

Food is wonderful,my wife as allergies all the waiters made sure to tell the chiefs. She ate with no worries,very clean room,grounds are beautiful, every one is very polite, the beach is very clean, we have lots of privacy, everything else was great

Allegro Cozumel: great vacation!

Room we had was great! Was a double family suite (they messed up so we got upgraded to a time share room). Staff were friendly but you really had to ask for service as there werent.enough staff in my.opinion. food was not tasty.or warm and there was not a lot of variety. A la cartes were good. Long lines at the bars. Resort itself was small but nice and clean. Great kids water park and jungle gym. Great beAch!

Grand Sunset Princess: A HUGE dissapointment!

This an example of a mega resort. It's listed as a 670 room resort, when in fact it has yet another 670 rooms on the other side, plus another 200 platinum rooms all sharing the same beach! It was hard if not impossible to find any lounge chairs pool side or beachside. Let me start with the beach, the water was rough and murky when I was there. For the couple of hours when the water was its calmest during my 1 week stay, I still wouldn't have considered venturing in for all of the rocks in my way [... read more]. I saw lots of people with cuts on there feet, ankles, legs. Also, a lady was bitten (puncture marks) in the water. The ocean is where I love to spend my time, so this was very disappointing! You definitely want to to pack a bag if you plan to stay down for the day because it's a long way back to your room if you are not platinum. The beach was never cleaned or raked once. Lots of vendors going back and forth including the spa staff. Quite a few beds on the beach for a massage, however they offer no privacy right next to the volleyball court. Could barely see the sand for the amount of lounge chairs. Never saw them cleaned either. Food at the beach was just hamburgers hot dogs and nachos. Just ok, and definately no smiles from the server. Had to wait in line for drinks. No waiters offering to bring you a drink either. Tried the chill up bar once. With fee and free wifi. Ordered food, it was just ok. I ordered the nachos assuming retried beans meant vegetarian, that didn't happen. Took quite a while (45 minutes) for food and drinks to come. Didn't go back again. Beds were super hard, have come to expect this, so no surprise there. Awful musty smell, stayed on ground floor. Toilet overflowed twice. Yuck! Maid service was inconsistent at best even with regular tipping. ie. Face cloths were there the first day, then had to ask every other time at front desk. Food was ok at buffet, kids liked the Italian ala carte (of course). Miso was good. Walked out of the steak restaurant ( no point) no filet, only Flinstone size T bone and ribeye. Couldnt find the meat for the fat. Steaks came with a 1/2 a baked potato and half a cob of corn (both dead dry). To summarize, I can usually make do just about anywhere, and make the best out of a situation. I understand the staff work hard etc.This is a vacation after all. I didn't realize this was a mega resort because it was advertised as only 670 rooms, which I thought was already at the top end of my comfort level. My teenage boys loved the competition on the volleyball court. Pool was to cold in January to swim. No beach swimming, to dangerous. Staff ok. No real stand outs other than the sports bar. Terrible, horrible, awful wine! Checked the wine list to purchase (highway robbery) went to the liquor store in Playa del Carmen (must do)! Excursion, snorkelling and lunch at Maroma Beach. Snorkelling and beach were just ok, lunch was good. Won't ever return!

Delfin Beach Resort Puerto Vallarta: Very Good Mexican Resort in the perfect location

Very good hotel on the beach in Puerto Vallarta, excellent and friendly staff, Lovely well kept grounds, 3 pools, Location was excellent, close to restaurants and entertainment area. Food was very good. Room was very clean and quiet..

Occidental at Xcaret Destination: Wild resort

Great resort had all kinds of animals roaming the resort ,lizards monkeys,deer...and a few I can't remember the names. More birds you can shake a stick at...even saw an owl. Xcaret is a must see my favorite the turtles. The evening show is a must see. A resort hidden in the jungle. Wife and I loved it.

The Sens Cancun: disappointing

The hotel room was very damp and smelt very musty. The floor was sticky. The pillows were sour, like the smell of laundry left in a washing machine for a week. The window leaked when it rained. The shower needed some renovations. The Beach was lovely but the sea gulls were extremely aggressive whenever anyone had food, so I got pooped on 3 times in 2 days. The pool was too cold to go in until mid day. The doors were not sound proofed very well, so when partiers came in at all hours of the night, [... read more] I was kept up and didn't sleep good the entire vacation. There wasn't many places to go to get some quiet relaxation in. Food was good and the staff were all good and helpful.

Royalton Riviera Cancun Resort and Spa: 5 star all the way

This is the nicest resort I have ever stayed at in Mexico, the Butler Service was fabulous the Diamond Club package is the way to go! Kids pools are on one side, more adult areas on the other but both close to each other so the best of both worlds.

Las Palmas by the Sea: Warm and friendly.

Compact, well designed and well run. Entertainment better than other 3*. Food good except for Japanese night. Balconies have sea view but no privacy. Rooms clean and everything worked. Plenty of hot water.

Riu Palace Riviera Maya: Fantastic Resort

I simply adored my stay at the Riu Palace in Playa del Carmen. I did not want to leave. The food was exquisite! So much selection and all delicious. The location is fantastic with shopping so close! The beach was glorious! Everything is so well organized and worry free. But what impressed me the most was the staff from the Lady cleaning our room (Cecilia) to the waiters in the restaurants (Mary, Ana, Carlos and Mendez) who made our stay so special. They always remembered what we liked and got su [... read more]ch a wonderful farewell the night before we left with a special attention to the setting of our table with flowers and decorations. How thoughtful and so greatly appreciated. The entertainment team (Andrea) were also fantastic with all the activities and who kept us laughing and well entertained in the evening. Everyone works so hard to provide a wonderful stay with attention to details. I must say that customer service exceeded beyond our expectations. I only have one suggestion. An awning should be installed on top of the window of the towel building by the pool. With the afternoon sun, it's like an oven in there. Please provide some comfort for the attendants. Riu Palace in Playa del Carmen is truly a 5 stars Hotel. You have created a true paradise and I wish you great success and prosperity. I will promote your hotel and tripcentral to all of my friends and family. Thank you so so much.

Occidental Costa Cancun: Fabulous 2 week at Barcelo Costa Cancun

Warm welcome- room upgraded on arrival! Concierge -Ivett Munguia-most accomodating! Facilities immaculate.Al la carte restaurant Clare Boya- manager fabulous! Waitresses-Juani and Sandra -the most loving ladies!. Bartenders, activity directors were so inclusive and friendly to all!. Resort accomodated a Super Bowl party- game day food and all! Food better than any previous resorts we have been at. Beach a bit small, but away many days to the nearby excursions. Would absolutely stay here again!!

Dreams Huatulco: EXCELLENT

VERY CLEAN, GOOD FOOD, PEOPLE VERY FRIENDLY, THE ONLY DOWN SIDE WAS ROOMS WERE NOT MADE UP UNTIL 4 O'CLOCK PM AND THEN TURN DOWN FOR THE EVENING WAS ONE HOUR LATER, ENTERTAINMENT IN THE EVENING COULD HAVE BEEN BETTER

Excellence Playa Mujeres: Excellent Resort - Great Vacation

The resort and the staff are great. We had a few minor issues at the beginning of our stay but the staff truly went out of their way to ensure we had a great stay. I look forward to returning next year and would recommend this resort to to anyone interested.

Grand Oasis Riviera: fantastic staff all round

beautiful beach and very comfy beds!!the rooms were so so not what we would call amazing..sorry grand oasis..you are missing a clear direction and we were getting very mixed messages!! i know its supposed to be the ''calm resort'' but with absolutly no music in any out side areas but banging and construction in al the hallways and outside that was not calming, but sad!!we had many issues with this...food was basic as were the drinks..if you wanted premium you had to pay and we were in the grand  [... read more]section..humm not so grand! disapointing stay,we had booked a balcony and were given a room with only a window that did not open!! requested a room change and were given one the following day on first floor with a walk out to pool..much nicer but had a musty smell and the plumping traps in bathroom were not done properly so had the gasses coming into room at times from rooms above! we were also constantly harrased by the life styles staff to come on a ''tour'' for a free bottle of tequila..yep! thats why we spent the extra money hoping for a ''grand experiance'' NOT...also listening to every one we came in contact with complaning about their experaince was very sad//thank heaven we didnt stay on the reg oasis side..they were truely miserable there!!BUT on the upside we did have some wonderful experiances with the staff..all very hard working people true of heart and trying hard to make our visit a pleasant one..i would like to thank Noeli Gomez in the ''coffee and me'' shop for making us amazing coffee every morning[the stuff they call coffee in the buffet was gross] she was so pleasant and always had a smile and we always enjoyed going there..thanks for the laughs Noeli!!and the buffet staff were lovely and made our last night fun with some of our new and old friends with ''tequila boom booms''......also 3 of us ladies indulged in the best massages at the spa!! big thankyous go to Bruce in the SPA and i forget his name but the argentianan man with the pony tail...we must say gave us the best massages ever..i always request a female but couldnt this time BUT you made us all feel so comfortble and you made a convert out me! i will request a male next time thanks to this experiance!! we also did a mayan ritual on the resort with the argintenian man out side on the beach within the steam room ..i think is as called the ''tekelum''..very spirtual and i highly recommend it!!WOW..loved that part of this resort!! well thats it..good and bad..ps the front desk staff were very unfriendly and sour..proberly because of the constant complaints!..so sorry Grand Oasis i couldnt give you a better review..we are expected better and will definatly come back to tulum mexico but NOT to the oasis!

Blue Diamond Luxury Boutique Hotel: wonderful exotic escape

the location of the resort in the mayan jungle, surrounded by mangroves, sinotes and lagoons with its abundant flora and fauna makes for an other worldly experience. it is twice blessed in its location because it also sits on a beautiful stretch of white sandy beach which is very swimmable. the service is caring and attentive (although one does encounter some hiccups - when do you not). the food is good. the rooms are huge and well appointed. get a bike to get around the 2 km property.

Barcelo Maya Colonial: Beautiful resort

My husband and I stayed here from Jan 28 - Feb4/15. We've been at this location several times in the past, the last time approximately 6 years ago. Many new additions, very beautiful mall. One thing we noted now is there are a lot of young kids at this resort, never bothered us but seems to be geared more to families. The grounds spotless, food great, especially the Seafood and Japanese restaurants. Rooms cleaned daily, staff great, pools spotless, beach kept clean, lots of chairs. Overall no co [... read more]mplaints.

Riu Santa Fe: Good vacay with the Famiglia!

We stayed at RIU Los Cabos from Jan29-Feb5 2015. Overall we had a good time! Lately I have been staying at RIU resorts because I love RIU! This resort I found to be huge and beatiful ! I was in building one which was far from the beach. First of all there are no elavators!!!' I travelled with my family and parents who are approx 80 yrs old and they found it extremely tiresome! I specifically asked for ground floor for them but ended up on 2nd floor which was 3 flights of stairs. The beach was sw [... read more]im at your own risk!!! The waves are eztremely strong pulling u back in ! The food was great but repetitive! Asian and Mexican a al carte was nothing special. My room was clean and staff are super super friendly!!! Day and evening entertainment needs more work! Michael Jackson and grease show was fun ! Overall , it was a good experience and worth it if is ur first RIU experience! Thanks RIU for great memories!!!