Grand Decameron Complex Bucerias Trademark: My second year at this resort

As always this resort has a happy, relaxed feel. The food is very good, the rooms very clean and comfortable. The staff are friendly and helpful with any requests. I will go again next year. Please sign on for extra events. So far we went whale watching and saw Rhythms of the Nights. Both wonderful.

Iberostar Waves Cozumel: Pleasant resort, excellent staff

We stayed as a couple Feb 4, 2015 for 1 week. We were late arrivals with a small group, so check-in was quick. We were taken to an 8600 room, but it was somewhat musty and had double beds. I went back to the front desk with the Bell man. Within about 15 minutes we had a king bed, as ordered, in the 2400 building. Our 2nd floor King room was larger and recently renovated. The housekeepers did a fantastic job all week, and usually were done fairly early in the am. We had hot water, stocked fridge, [... read more] and clean sheets when requested. TV was kinda skimpy on the English channels, but we managed. Internet was fairly speedy, although we only used it a couple of days. The beach was coral, as we knew beforehand, so snorkeling was the entertainment. the beach was nice, shade plentiful, and rarely had problems locating a chair. Gaspar at the beach bar is a machine. He takes orders 2 or 3 drinks ahead and never stops giving. With the smaller resort, there is very little waiting in line. Bars, restaurants, front desk, etc. all handle the volume well. The entire staff are friendly and helpful. The grounds are well maintained. We ate in the steakhouse, and the Disco bar. The sirloin at the steakhouse was chewy, [was told after to order the tenderloin], and the steak in the disco was very good. Buffet food was fine, with a wide selection, but somewhat temperature challenged. We did the Polaris tour, the group was quite large, but it was fairly well organized. All in all a very nice hotel, and very pleased with our stay. slick

Bahia Principe Explore Coba: Good resort

This resort is large and has very good amenities, but the beach is quite far away and is on the rocky side. The pools are great with an activities pool and two swim up bar pools. There is also a whirlpool are separate from the rest. The restaurants are good with great ambiance. The buffet is terrific and has a great variety. The grounds are very well kept and the rooms are quite nice. The staff are helpful but the staff for entertainment are a bit quiet and sparse. Overall it is a solid 4 star a [... read more]nd is a good bang for the buck. Just too far from the Cancun airport.

The Fives Beach Hotel and Residences Playa Del Carmen: Amazing family resort!

We just came back from a wonderful week at Azul Fives. Our 1 bedroom suite was unexpectedly spacious, and kept very clean every day. The resort itself is beautiful, we loved that there were lots of pools and a lazy river that runs through the resort, so you are not limited to the main pool near the beach. The grounds are beautiful and clean. Staff were the best, very friendly and always quick to get you what you need. The buffet was ok, smaller than expected, but the restaurants were all excelle [... read more]nt, especially the Thai one. The service at all restaurants were outstanding, Highly recommend!

Grand Palladium Select White Sand: Ok trip but not awesome !!!

We arrived after a 1hr 20min trip by bus after waiting 45 min for pass(s) who did not show up. The room when we arrived had water on the floor from the rain that came in from the second floor walkway. This took 5 hours to get cleaned up after speaking to 4 staff members. The phone in the room did not work for the whole time we were there which meant we could not call our friends to set up dinner/bar get together. We did not until we asked get our robes and slippers as "Imperial" guests. The food [... read more] in the restaurants was good. It is a very large complex ..we waited for carts to take us places as I have some mobility issues. We got the building we wanted but not the floor(1st). Really need to put handrails on the stairs up and down..this would be an easy fix. The entertainment was almost non existent ..on after 10pm so not much use to us. It is also confusing how to read the board where these are advertised. To reserve at one of the restaurants have to be at the desk in WS at 8am for the next day and she was late the day we went and so missed out from reserving a seating as they were now full. We decided not to bother and went to the ones that you did not need a reservation or the buffet. The problem seem to us to be one of not communicating effectively.

Gran Festivall: Wonderful resort

The resort met all of our expectations and more. The rooms were very clean and spacious. Nightly entertainment was excellent despite being mostly in Spanish. Not all the restaurants were always open but those that were served adequate food. The grounds were very clean and well kept. One of the best features we appreciated was the friendliness of all the staff. All except the front desk staff went out of their way to make our stay enjoyable.

Grand Sirenis Mayan Beach: Very nice

Let me start by saying first of all it's a beautiful resort and the staff is wonderful. But, if you are beach people this is not the place for you. It's a very small rocky beach. The grounds are kept in immaculate condition and all the buildings beautifully clean. The staff are all fantastic as well as the food and drinks. They do make up for the beach though with wonderful pools and great swim up bars. Having the dolphin show at the resort is also really nice

Barcelo Ixtapa: Good resort

Overall clean resort with friendly staff. They do need to work on the sushi bar. It was not a good experience. I liked that they would exchange dollars (either US or Canadian) into pesos at a competitive rate.

Hacienda Buenaventura Hotel and Mexican Charm: Say yes

Such a cozy atmosphere, everyone was friendly. Your sad to see friends leave but the new ones that come are always just as amazing. Food was impressive no question there and we will be going back. The bar on the water the spot! Loved that it was close to a bus route to venture off the resort

Royalton Riviera Cancun Resort and Spa: Perfection in Paradise

The resort being new is fantastic. The grounds, facilities, rooms, pools and of course the food was amazing. The friendliness of all of the staff was welcoming. Everyone wore a smile on their faces at all times

Azul Ixtapa Resort: Very nice resort

Very well managed and clean. It would be a good place for families with little kids who want to keep them away from local attractions. Beach is nice with lots for kids to do. Lots of kids there on weekends. Very noisy. The toilet in the room is up on a 9" step that I found hard to climb up in the mornings. Maybe seniors could be put in rooms with out that feature. All rooms have an ocean view, which I thought meant a balcony, however balconies cost extra $30 per night. A few miles from the main  [... read more]town, long bus trips to any tours. Taxi drivers drive very fast and can be scary. Not much English. We had it explained to us by guides and on notices in the buses many times that locals work for less than $5 per day and therefore we should tip. Felt a little excessive.

Bahia Principe Explore Coba: Great vacation

Gran Bahia Principe Tulum is amazing place to stay, directly on Beach, grounds are immaculate and has atmosphere of small village. Very easy to walk around, Palm trees and flowers line them which give a tranquil feeling.

Barcelo Huatulco: Good resort!

Pros: good hotel, great location, good rooms, good food, good facilities. Cons: kids club not active when supposed to, not good entertainment for kids in the evening, kids pool slides close 6 pm. Sometimes only one of the two buffet restaurants is open for dinner. Waiters are not really taking care of clients so they deserve a tip.

Grand Decameron Complex Bucerias Trademark: Amazing resort, clean, manicured lawns, flowers.

After spending 14 days Jan 29, 2015, we love this popular resort for the value of our money, clean, building colours,food, drinks. This resort is so clean, pools, chairs, rooms, restaurants etc. it has two buffets so if you can't find something you like at one you can always go to the other. 5 a la carte restaurants. We notice a few changes this years, some foods were repeated to fill the blank space. Always can find something to eat. Yellow corn would be preferred, sherpperd pie, a little more  [... read more]ambiance with fine dinning and this resort would be a five star. Spanish coffee, flame deserts, speciality lobster at a $20.00 extra fee, just saying yes madam......the only thing I found the night intertainment is to late, 9:00 pm is late enough and seems it's late starting. The host spends to much time talking and filling it the time slot....not funny.

Valentin Imperial Riviera Maya: Awesome resort, awesome vacation!

Weve been to the excellence resorts 4 times and werent sure about valentine but we were not disappointed. Lovely rooms, beautiful grounds, top notch food, drinks and service. Beach is amazing. People go out of their way to please you. Highly recommend. Anything you need or want to amend they are quick to address.

Sun Palace Hotel: wonderful resort

We were looking for an adults only get away that was not a big resort but rather more quaint. Sun palace delivered this and much more. The staff are the best we have ever experienced in Mexico and this was our 6th visit. We were truly impressed by the kindness and genuine hospitailty. Especially Elfaga in the lobby bar. Jesus in the buffet and Omar in the buffet.

Royal Solaris Cancun: Royal Solaris Cancun

My husband and I spent 10 days here in Feb 2015. We really did enjoy our stay. The food is excellent and the staff in every area were very good. We liked the size of the resort, not too big and not too small. Only three minor downfalls for us were: one, they really try to sell you on timeshares. For us, this is something we are not at all interested in, even for a free gift. We declined right away and were not bothered the rest of our trip. We did hear from others that they were bothered during  [... read more]there stay. Second downfall, most of the rooms have no balcony. This isn't horrible of course, but a balcony is always nice. Third downfall, the cost of using wifi. It's quite expensive. $16 a day per device (although the more days you buy the cheaper it is). I understand why many resorts charge for the wifi, great way to make more money. But I have stayed places where it's free, and that's just so much nicer. Those three things are the only little complaints we have about the place. All the important stuff, like staff, food, cleanliness etc were great in our opinion! This is also a pretty tame resort. No partying here. More laid back, which is what we were looking for.

Bahia Principe Explore Coba: Family Fun in the Sun

We had stayed at the Grand Bahia Principe Akumal a few years ago, so we were excited to take our enlarged family of 12 to the Coba section this time around. The draw for choosing the Coba was the kids waterpark (we had 4 young ones with us) and the kids just loved it. I don't think there is a kids waterpark of this size on the Mayan Riveira - big hit with the kids. Now to set things straight, this is a very large resort (Tulum - Akumal - Coba - 3 hotels share a lot of real estate) but the shuttl [... read more]e was usually very prompt. (Just hard to get to beach for the beautiful sunrise photos - shuttle starts at 7:15am and its too far to walk) The service there is very attentive, but compared to Jamaica, the English is lacking. There were lots of entertainment options for all, great food, we really enjoyed all of the a-la-carts except the Brazilian (Tortuga) where the meat was way over cooked. The rooms are very spacious + nice jacuzzi in the room. My daughters are very fussy - but it passed the test with them as well. The restaurants were always able to accommodate a large group like ours with kids, even the picky eaters never ate so much :) There was something for everyone. NOTE: the chair hogs get up early to put their towel on the beach chairs, even if they are not there most the time - this should be regulated. All in all, we would go back - well done!

Riu Palace Riviera Maya: Great resort

I stayed for 2 weeks and my only complaint is we were placed in a jr suite in behind near the tennis court There was no privacy Staff always back and forth You would think for 2 was we deserved a better placement

Sheraton Buganvilias Puerto Vallarta Hotel: Service

Waiter's Roberto on monday feb 9th and Joel every morning excellent personalized service there was a conference during our stay noisy late at night but they changed our room no problem Very clean good food and secure