Catalonia Yucatan: Not recommended

The grounds and the staff at this hotel were fabulous. They were all very friendly, and as helpful as they could be. However, the rooms in the Yucatán part of the hotel, are old and worn out. There was a damp, musty smell that never left the room. the bathroom definitely needed an overhaul.

Catalonia Playa Maroma: Worth every dollar!

Firstly I would like to say thank you to TripCentral for making the booking process easy. Secondly, Sunwing was a nice experience with me issues. And lastly, Catalonia Playa Maroma was the perfect resort for our family. If you are looking for an authentic experience, great service, spectacular beach and great food/drinks this is the place for you. It was perfect for a relaxing experience along with building great memories with the family.

Sandos Caracol Nature Resort and Water Park: Not bad but not great!

The resort was very nice to walk around, very pleasant grounds, good size room and bathroom, and beds/pillows were very comfy! On the down side, the buffet food wasnt great, but trying to get a reservation in another restaurant was difficult. The lack of communication was very evident, you could ask the same question multiple times and get a different answer each time. While we did have a great holiday, that was due to the weather, beach and quality family time and not because of the resort we s [... read more]tayed at.

Grand Sirenis Riviera Maya: Nice resort, great vacation!

We really liked the resort: the food was really good, we enjoyed the lazy river, the beach was also good even though you have to pay attention to the rocks, there are plenty of chairs at the beach and pools. Most of the personal is very friendly and helpful, we specifically want to mention Julio Cesar Chan Cumui from the Restaurant Tulum who really went out of his way to make us feel good, was always with a big smile on his face. What I think will make this a perfect place would be to heat up  [... read more]the pools and jacuzzi during the colder season. We would have liked to spend time in the pools but they were pretty cold. Also just as a recommendation the activities were not clearly advertised or at list we could see a schedule until we happen to find a website.. Still, overall this was a great experience, we enjoyed every minute of it!

Grand Sirenis Riviera Maya: Great resort, nice vacation!

We really liked the resort: the food was really good, we enjoyed the lazy river, the beach was also good even though you have to pay attention to the rocks, there are plenty of chairs at the beach and pools. Most of the personal is very friendly and helpful, we specifically want to mention Julio Cesar Chan Cumui from the Restaurant Tulum who really went out of his way to make us feel good, was always with a big smile on his face. What I think will make this a perfect place would be to heat up  [... read more]the pools and jacuzzi during the colder season. We would have liked to spend time in the pools but they were pretty cold. Also just as a recommendation the activities were not clearly advertised or at list we could see a schedule until we happen to find a website.. Still, overall this was a great experience, we enjoyed every minute of it!

Catalonia Yucatan: We all got sick

Shows are good. Food is okay but rooms need some serious reno. Its all and it got mold in the room. We all ended up with pneumonia. They dont wash cups properly and especially at the bars. Service at The mexican restaurant is garbage. This resort is not 4.5 star. Its 3 at best.

Catalonia Yucatan: Do not go there

Beach does not exist. Lots of see weed and on the other side its all rocks. Also ive been extremely sick. Something is in my lungs. Went to clinic one day after I came back. I noticed that they only rince plastic cups at the bar. Literally stay away unless you want to catch a disease.

Viva Maya by Wyndham: Top choice

Arrived at the hotel in about 1hr from the Cancun airport. The check in was smooth and organized - no time wasted there. The premises are clean with well defined signs to guide your first day on site. Arrived late at night but the buffet at the pool offered quite a variety of food for the hungry traveler. The rooms are clean and modern. The safe at no charge was an added bonus. The food at the A la Carte and buffet was excellent with top notch presentation(s) and good variety for all taste [... read more]s. The staff is courteous and helpful. Plenty of entertainment across the resort at different times of the day. The only dislike is the extreme noise level at rooms close to the main stage.

Akumal Bay Beach and Spa Resort: Best resort ever!

We had a fantastic stay at Akumal Bay Beach Resort. The beach, snorkeling, restaurants, entertainment and especially the staff were all remarkable. In particular the Beach Services Manager German was a fun and gracious host who made our stay even better. Five stars!!

Bahia Principe Escape Sian Ka'an: Wonderful stay at Sian Ka'an and Bahia Principe complex

The Sian Ka'an is an adults only resort. It is part of a larger complex of Hotels all managed by Bahia Principe. You can visit Tulum, Akamal, Coba during your visit. They have electric trolleys that run constantly throughout the resort on dedicated routes. Usually it takes 10 to 15 mins to get a trolley or less. There are 17 a la carte restaurants and 4 buffet restaurants throughout the complex. Each resort has a show every night and they are all very good. We saw the Circus, Urban, and 80s show [... read more]. Unfortunately we missed the Origin show, book in advance. The food is top notch, well prepared, and very fresh. No one in our group had stomach problems. Hot food is kept hot, cold food is kept cold. The a la carte restaurants have unique menus and excellent service. It is very much a fine dining experience. Foods included seafood raw and cooked, meats of all kinds, cheese and cold cuts, salads, vegetarian meals, Mexican food, Chinese food, Indian food, Japanese food, Italian food, etc. Bars are everywhere and well staffed. While a tip is not mandatory, staff do appreciate the tips. We tipped at the buffet and a la carte restaurants. We tipped both the waitresses and the bartenders at the bars. Not for every drink, but every so often. The resort is very well maintained, the pools and grounds are kept clean. Staff are very nice and friendly. Animation staff were plentiful and interacted with guests. The lobbies are beautiful and they have special events for guests in the lobbies. Special foods, special drinks, Superbowl promotions, etc. There are activities for guests throughout the day. If you want to keep busy, they have lots to do. I recommend the bike tour. They even have a dolphin pool where you can swim with the dolphins. It's a nice tourist experience, but keeping dolphins in a pool is not ideal. I would say this is definitely a premium resort. The guests were all well behaved, no rude or drunk behaviour. Everyone was polite and friendly. If I had to point out a couple things to improve it would be the 24 snack bars were not well staffed late at night and the rooms, while well maintained, are starting to look a little dated. The hotel opened in 2010 so it may be time for room decor makeovers soon. Be aware that they are building a 900 km train route near the hotel. It is sometimes noisy even at night. Bring ear plugs if you think it might keep you up at night. The construction has nothing to do with the hotel, it is a government project. If you plan to swim in the ocean you may want to bring swim shoes to make entry and exit easier. It is a little rocky. No seaweed to speak of and the water was clean and warm. The bus ride from Cancun was 2 hours including stops. It makes for a long travel day so be prepared.

Barcelo Maya Tropical: Bring your sketchers

Resort is very large. Lots of walking so definitely not for people with mobility issues. Food was ok. Some ala cartes better than others. Grounds are immaculate. Staff super friendly and accommodating. Resort has tons of activities especially for kids and teens. Key cards are a pain. Often did not work. Bracelets would be a huge improvement. Would I stay here again? Only if the price was right.

Catalonia Playa Maroma: Good resort

I enjoyed the Catalonia Playa Maroma. The food was pretty good and service was exceptional. Great beach and lots of sun loungers on beach. We had a privilege superior room and was easy access to beach and pool. The animation team did a great job with lively entertainment. A la cartes were easy to book online but had to book 2 days in advance for some restaurants. Wildlife is abundant and great entertainment. Seemed to be mostly Europeans on resort. Not that that was bad but not the norm I’m used [... read more] to. All in all a great experience and would recommend. My experience with booking through trip central was a good one also. Very well communicated and a smooth booking with no issues.

Ocean Maya Royale: Great Vacation

I truly enjoyed this hotel. The Blue Team made this one of the best hot vacations yet, especially Kenddel. He was engaging, fun, got people involved. The first day he asked my name and where I was from and remembered mine and everyone's name thereafter. Truly an amazing addition to your hotel. All staff were very friendly and dedicated to this hotel. If needing anything, they rushed too it.

Barcelo Maya Tropical: Beautiful Resort

We got upgraded accommodations that we didn't know until we got there and we had access to all 3 resorts. It was quite the nice upgrade. Everything was perfect. Lots to do and the food A La Carte were excellent!

Ocean Coral and Turquesa: It could be better!

Well, it is not a 5* resort. It is more like 3*. I should get a luxury room with an ocean view. I got a huge room for 5 people, which was stinking very badly. Of course I couldn't sleep in such a stench so they moved me to a small quite comfortable room without the stench. None of these rooms had a sea view. This resort was very peaceful and quiet. The room service was slow and the people taking care of the resort were always expected tips for anything they did. The food was not the best. Y [... read more]ou had the impression that you were eating dishes that were made a few days earlier. In fact, only fruits and vegetables were fresh, the rest was not. Overall, I bought a very expensive multi-day vacation that was not worth the money and was very disappointing. I don't think I would go on such a vacation again and certainly not to this resort...

Grand Sirenis Riviera Maya: We had great weather!

The weather, beach and ocean was really great. I also enjoyed the quiet pools. The hotel itself was just okay for me. The room was very large and looked very tidy. I had problems with my sliding doors, that never really close properly and were hard to open and close. Also my door wouldn't always lock automatically so I would have to check it all the time. I did not find the employees very friendly or even happy.

Grand Oasis Riviera: Good resort

I thought the restaurants were great , service was amazing I was disappointed we didn't arrive to the resort until 8pm because our shuttle dropped off quite a few people before arriving to our resort. Check out was at 12 pm which was fine but I thought we could use services until we had to leave at 4. It's kind of a rip off because you loose a day traveling there and half a day due to check out yet you have to pay for 7 full days.

Catalonia Yucatan: Wouldn't go back.

If you have already booked this resort, I doubt you'll love it, but you'll be fine. We booked last minute for some much needed sunshine, and we certainly got it. There was sunshine, warm pool temperatures, nicely manicured grounds and comfortable beds. I'm surprise to read reviews that say the food is good and the beach is beautiful...neither of those is true in my opinion. The beach is VERY rocky, but we knew that going in. There was also a shortage of beach/pool chairs most days. I am not a [... read more]t all fussy, but the food was certainly not good, and and was quite repetitive. We ended up walking to the marina a few nights to have dinner out. Also the resort is about a 90 minute drive from the airport, if that makes a difference for some. I have been to many AI resorts throughout the years and I would say this one would be at the bottom of the list for me.

Bahia Principe Explore Coba: Great Family Vacation

We traveled to this resort at the end of January with my husband and 5 year old Daughter. This is an Excellent Family Resort and Excellent value for what you get! Yes the Rooms are out dated but they are spacious and Clean! There are areas within the resort that have been renovated. The one downside is that it is Not Beach front but we did know that when we booked but its not a far walk or Trolly ride! Excellent Food and service! We would return again but always like to try a place we have neve [... read more]r been! We would recommend this resort!

Royalton Splash Riviera Cancun: A few hiccups but otherwise good

Check in took very long . Not from a lack of staff but the process. Once checked in we got a room that was already occupied , how that happens.. I have no idea !! Next morning we toured around the grounds and were happy the hotel was clean and well kept . My kids loved the water park . I did find slides marked low intensity seemed a little too fast for my 8 year old . Food was great . Hunters steakhouse definitely a must to eat at. I never had any problems getting into restaurants. I ate betw [... read more]een 5-6:00 every night so I had no line ups .