Grand Sirenis Mayan Beach: Great resort

Beautiful and spacious grounds, lots of walking paths, beautiful pools, spa, dining rooms with very good food. Snorkelling from beach was fun. Wifi very sporadic. Excellent friendly, and helpful staff.

Moon Palace Cancun: Not quite as good as expected

Moon Palace is a very large resort. Although you know this going in, you don't quite understand until you are actually there. I stayed in the grand section which included only one al la carte restaurant and no real night life. To enjoy anything the resort has to offe, you either had to walk for more than a half hour or take a shuttle bus. The shuttle bus comes around every 15 minutes, but if you just miss the bus because it does not run on a specific schedule, or if the bus is full, you'd have  [... read more]to wait for the next bus. This could mean travel time up to a half hour to get to the restaurant for dinner only to wait another 45 minutes to get into the restaurant. Our room in the moon grand was beautiful and very large. More than we could have asked for. The only complaint about the room was thay our beds were uncomfortable and we woke up with back pain every morning. I did understand, from talking to a few couples, that the rooms with one king sized bed had much more comfortable beds. When our concierge asked how are room was, we advised we were a bit uncomfortable and mattress toppers were put on the bed. This only helped a little but was very much appreciated. The food at the resort was hit or miss. We had some great food. However, a lot of the food was a bit below the 5 star standard. The drinks were great and the premium alcohol is a nice touch. The service at this resort is probably the best service I have ever received Anywhere. This service is provided to everyone with or without tips. I always tip but the service was great before I could get a tip out of my bag. Because of the resort credits, we decided to have a massage. The massage was much better than expected and I was asked about how I like the pressure if the massage. The massage was the only thing we used the resort credits for. The beach, as everyone should know before going, is awful. the great thing about palace resorts is that you have access to other resorts when you stay at one location. We visited the Beach Palace where we were able to swim in the ocean. the ocean at the beach palace is beautiful and what you would expect at a cancun resort. The pools are what I'd supposed to make up for the lack of beach. This resort did not lack in beautiful pools. The only issue is that of the 5 or 6 I visited, most were too cold to use. I did notice that as much as the staff was there to help and serve there were so many things no one told us about. Here are a few for future guests: - Moon grand has an additional room service menu only available if you stay at that section - the disco is only open certain days and if you are staying in the grand section, you will not get the sheet of paper that lists the days - when going to the spa, you have use of other areas including hydrotherapy and sauna. This can be used before or after So plan some Extra time there. - if you are unhappy with the section of the resort you are in, they have no problem switching you to another section. Overall, I think this resort is a solid 4 star resort. If the food was a bit better and the service spread out better, it may have felt more like a 5 star. The owners are growing the grand section so I would expect more restaurants within the next couple years.

Grand Velas Riviera Nayarit: Waaaay above our expectations!

My wife and I have been to many different all inclusive resorts and this resort was far and away the best one we have ever visited. The beaches, grounds, service, rooms - all perfect. Best of all, If you are a "foodie" then this is the resort for you. It's like eating at a "fine dining" restaurant every day! Flawless!!!

Dreams Puerto Morelos Resort and Spa: Wonderful Resort and Wonderful Staff

Resort is beautiful. Beach is small but nice. Food and drinks are great. All the staff work really hard to keep you happy and to keep the resort in top notch condition. A big thank you to Israel and Aldo for making our stay exceptional and all the staff for a wonderful and relaxing vacation. See you soon ! Secrets take great pride in this resort. We're lookking forward to returning soon!!!!

Riu Vallarta: Very good resort

The food was extremely good and it was a very clean resort. The staff was friendly and we especially enjoyed the entertainment in the lobby area at night. The a la carte restaurant Sir George was very good. The restaurant The Flamingo was lovely for lunch and the fish was delicious.

Iberostar Selection Playa Mita: THE BEST RESORT OUT THERE !!!

This is an amazing resort !! The food is great, grounds are well kept, hotel staff are the best around. had a great time will be back for sure !!! pools very clean, service around pool was great . lots of activities if you wanted to do something staff were fun & easy to get along with !! go there you will not be disappointed !!

Barcelo Maya Colonial: Had a great time

We stayed 7 days at the Barcelo Maya Colonial Beach resort. The grounds were well maintained, rooms were kept clean, staff were very friendly and helpful, the beach was my favorite part with soft white sand and never had problems finding a chair to relax in. Overall we had good time. I would recommend this resort.

Bahia Principe Explore Akumal: Amazing resort

We are repeat guest and will go back again you are treated like royalty we have always had a great time there it was our third visit and have recommended it to many of our friends and family I would recommend it for a destination wedding as well it has many gorgeous spots

Iberostar Selection Playa Mita: Very beautiful resort!

Amazing resort. However,the beach had a lot of pebbles and had extremely high waves. So did not get to swim in the ocean. Restaurants were good with a variety of food at the buffet. A lot of chairs so always got one no matter what time of day! Always had activities going on. Staff was very friendly and helpful

Crown Paradise Club: Can't go wrong with this reasonably priced resort!

This was our sixth time at Crown Paradise Club. The resort was newly renovated last year with updated rooms and two new pools. The new infinity pool is great for families and the new adults only pool is fabulous. Some people have said they don't like the buffet, but we found it better than ever. Always lots to choose from. If you don't like children on your vacation, you might want to consider Crown Paradise Golden (adults only, next door). We don't take young children (as ours are grown), but w [... read more]e don't mind the families at all. There's a wonderful children's area and an even better adults only area. We love coming back to see the staff who are always welcoming. Close to the airport, Walmart, shopping mall and grocery store. A very safe area to walk in. The cruise ships dock at the marina right next to the resort which is always fun to watch. If you choose to go on the pirate ship or Rythym of the Night, you're within walking distance of boarding the boat. It's a $6-8 cab fare to The Malecon. The Crown Paradise would not be considered 5 star, but we've never needed turn-down service. The resort is spotless, we never go hungry or thirsty and the staff are wonderful. We don't need anymore than that!

Iberostar Selection Playa Mita: Great stay!

Hotel was spacious and very clean. Staff were very friendly and helpful. Would recommend this hotel wholeheartedly. Activities were fun and lively. Food was varied and enjoyable. Really enjoyed our stay, would return.

Bahia Principe Explore Coba: A true 4.6-Star resort tries really hard to be 5.

The resort has a 5-star at the gate. From the hardware, service and the way the management manages the hotel. It is a true 4.6-star resort. The services are very friendly from almost all staffs except those who are the front desk. They feel they are the masters of the resort and anyone else brings the problems to them. The local Mayan people made the difference in a very positive way - make us feel welcom. The food is very good in buffert and some speciality restaurants comparing with other 4.5- [... read more]star to 4.9-star resorts. The cookers are very skillful in all food counters except the Mexico food counter - most often there is no cooked food on the counter or the cooker even disappears for long long time. Another big issue reported to the management in writting but never heard anything back is that the fresh juice counter staff drinks from the serving jar and then refill the juice. It is a very unique way to refill the juice. Room is clean except the number of towers provided is different everyday and only 2 of 4 lights working in the room. In general it is a true 4.6-star resort and the management works hard to make it 5-star.

Iberostar Selection Playa Mita: Fabulous Resort

Very clean, from the grounds to the public washrooms. rooms are comfortable but can be a little on the damp side. Staff are friendly and most speak English fluently. I would highly recommend this resort!!!!

The Fives Beach Hotel and Residences Playa Del Carmen: Good but some issues 3rd trip to this resort

The place is very nice we have been here 3 times we got to the resort on 10th Jan 2015 for 1 week arrived very early and could not get a room until 4pm we were exhausted. They did not have the basic room available and gave us pool view room 1 bedroom suiteat no additional charge. it was lovely definitely worth it if the money is not an issue. the basic rooms are ok at best we have stayed in them. new bars and shops built new resteraunts opening food is great. wine was nice as well. the drinks we [... read more]re hard to get slow service and single shot pours is the norm I ended up tipping the bar staff at the swim up bars to get me a decent shot. this time there were more children than anywhere I have neen. They would sometimes scream the resteraunt down. I have just got my hearing back and will now vote for any political party that will bring back the rights for parent's to wallop bad kids. in fairness the vacation wasbgreat value for money I am probably in the wrong age group to critizise the kid issue. I put the blame of the baby glut on the networks lousy tv programming regatdless of the the number of channels provided. go here in confidence great value for money super for families if you are a couple without children consider karismas adult only resort it cost bit more otherwise I reccomend a set of noise reducing headphones. I hope I am not moaning it was lovely they were great as always we for sure will be back at karisma resorts.

Grand Palladium Vallarta: crazy fun

Great resort with lots to do. Can boogie board, surf or paddle board in ocean. Free catamaran rides, sea water pool has crazy fish in it. Food was ok but bar service was great. quiet location beautiful beach

Iberostar Selection Playa Mita: Amazing Everything Resort

Very impressed with it all. The grounds are spectacular. Entertainment is Excellent. Rooms are nice cozy. Food is great. Staff are friendly & helpful. Beach and pools are clean. Lots of Shade/sun seating.

Riu Santa Fe: Really good overall resort!

This was a beautiful hotel and amazingly clean complex. Food was good. It was easy to book into the a-la-cartes and worth it! The buffet was also a lovely dining experience with linen service, hot food stations and a chocolate fondue. Alcohol was superior and the stocked fridge was a nice touch. Weather was a touch unpredictable and cool but that is january in Mexico! If there was something lacking it was the evening entertainment....started too late and was cheesy. Perhaps something earlier? A  [... read more]beach bonfire? A Mexican fiesta? Evenings were a bit flat.

Riu Tequila: Our preferred RIU resort in Maya Rivera

The RIU Tequila is one of several RIU resorts in the area and while it is not the most grandiose compared to others, at least if feels like you are still in Mexico. The Tequila was exceptionally clean, the staff very friendly, the food excellent and the pool area with adjoining dining very nice. It is a good value also as you pay a bit less because it is a 5 minute walk to the beach or 2 minutes by shuttle but no big deal. We also liked that there were guest privileges at 2 beachfront RIU resort [... read more]s for breakfast and lunch and bar service. Our first time in the area but if we go back, it will be to the Tequila.

Sunscape Puerto Vallarta: Very poorly maintained hotel

Twice the faucet stayed in my hand with the hot water keeping on running. No hot water for a shower three times during our stay. Had few times problems with the key/card to our room. The food was not very varied each day. For example breakfast had a choice of jam : strawberry, strawberry and strawberry. : this every morning during our 10 day stay. It was not exciting to eat the same food. Different sauces were there to impress us. Our ration of water in the room (2 bottles of 600ml). If you ne [... read more]eded more you had to pay. The beach was set with a red flag permanently. A blue one was also erected to warn you against dangerous fauna!

Sunset Plaza Beach Resort & Spa: Amazing resort

Very clean you could not get cleaner! Great staff! Amazing all of them Close to everything! View is fabulous! We love this place it is very quiet. We go for two weeks and it is fabulous. The staff bend over backwards to make your stay great.