Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(5242 Reviews)

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Private  - 

Verified Purchaser

Iberostar Waves Costa Dorada: Good property

Great hotel and wonderful maid service. Food was ok. Seemed Friday and Saturday we were in a different resort. The new group of men that came in for the weekend were constantly harassing girls including my daughter. She was unable to walk or even sit without feeling uncomfortable. We heard worse stories of sexual advances occurred with younger girls. The bar service became really poor if you were not pushy as the bartenders did not try to service in any order. The beach was very windy and with  [... read more]

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Private  - 

Verified Purchaser

Iberostar Origin Daiquiri: It was ok more of 3-31/2 star

We have been to aberostar in Veradero it was much better This resort was lacking staff they were hand washing dishes,cups and glasses. They did not have clean towels for two days. The food was ok could have been better

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Marie-Josée  - 

Verified Purchaser

Iberostar Waves Costa Dorada: Fantastic Resort

Very clean, the service perfect, the food was excellent and the fruits was always very fresh. I travelled alot and I think this hotel was in the best I visited. I was with my mother of 83 years old, and she really enjoy staying at that hotel also. Thanks Iberostar for everything.

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Private  - 

Verified Purchaser

Hotel Mojito: Good resort for the price

The room was awesome. No musty smell great air conditioning. The beds were the mist comfortable beds I have ever slept in. The room was very large and all new furniture. Food was ok great breakfasts and snack bar food at lunch time. Staff amazing and the resort has many repeat guests Beach was awesome

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Sheri  - 

Verified Purchaser

Iberostar Origin Playa Alameda: Amazing guest service but eh overall

We had a 7 days stay at this resort, the guest service and staff was excellent but the overall resort experience was not up to standard and I wish they would not rate this resort as a 5 star it was more like a 3.5 star. In the rooms the sheets had a bad smell to them and if the 2 beach/pool towels weren't returned you were charged 15 cuc each towel, and there wasn't free wifi you had to buy internet cards for 1 cuc for 1 hour and it only worked in the lobby or pool side. If you ask me lots of [... read more]

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Private  - 

Verified Purchaser

Iberostar Selection Varadero: AMAZING RESORT

Everything about this place was spectacular, i absolutely loved it and for sure i will be going back. Everything is clean the rooms are big and beautiful, the food was excellent with lots of different choices. The people are the best always ready to help with anything and everything the very best thing about this place is the beach and the set up they have down there, it was awesome.... like I said 100% i am going back I would go every year if I could!!!

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Dominisia  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Amazing Stay

The hotel was wonderful! A little outdated but well kept and the grounds were stunning! It was very easy to navigate to the pool and beach am the restaurants! The staff was extremely friendly and knowledgeable and spoke great English for those who needed it! I really enjoyed the buffet as it seemed that there was a lot of European influence in the cuisine and the a la carts were great also but make sure to reserve as soon as you get in! The diving excursions through the hotel was on point a [... read more]

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Private  - 

Verified Purchaser

Iberostar Selection Ensenachos: Amazing beach

Overall this resort was ok but wouldn’t return. Beach is amazing but the resort and staff have a way to go if you want to feel really comfortable and welcome. Pool is just ok and food is blah at best. The grounds are maintained very nicely so if you appreciate flowers and greenery you’ll enjoy this resort.

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Private  - 

Verified Purchaser

Iberostar Waves Costa Dorada: Great Resort

Very clean resort grounds, small resort that you could easily access all facilities, they even had wheel chair accessible area at the beach. Couldn't spend afternoon on the beach as wind picked up and felt like you were being sand blasted. Would recommend getting a garden view room if you're interested in a quieter room. Luckily we were able to use resort credits and extra cash to upgrade to ocean view room otherwise we would have been facing service buildings. Front desk said king beds were  [... read more]

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Private  - 

Verified Purchaser

Iberostar Origin Bella Vista Varadero: Great resort

This resort is great. Grounds and rooms are clean. Beach is amazing and pool is just as good. Close walk to the beach which is a bonus. I have found a difference between last year to this year with the service and food. Food is very repetitive and not enough staff to accommodate the amount of people at the resort. But I must say all the cooks and staff did there best. But we go to Cuba for the beach. I would return to this hotel in the near future.

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James  - 

Verified Purchaser

Iberostar Origin Daiquiri: Will visit again

Resort is clean, beach is beautiful, food is eatable,staff is awesome, great home feeling, second visit for us and hopefully not our last, looking for next year already but to early prices ate not out yet

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Rainmaker13  - 

Verified Purchaser

Iberostar Waves Quetzal: Great resort!

Relatively quiet resort, good food, comfy beds, and great service from the staff. Could always get a beach chair, no matter what time of day. Restaurant choices are plentiful. An easy taxi ride or walk into Playa Del Carmen. Only downside was the seaweed on the beach. Not the resorts fault obviously, but they need to invest in some mechanized removal, since three guys with wheelbarrows doesn't have enough of an impact.

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Private  - 

Verified Purchaser

Iberostar Selection Paraiso Lindo: The Best Resort Ever!!!

This resort was absolutely amazing. From the food, to the pools, to the activities for kids. I have stayed at many resorts and by far this was the best value for your money. I traveled with my 5 year old grandson and there was so much for him to participate in that he was never bored. Truly amazing experience.

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Private  - 

Verified Purchaser

Iberostar Selection Ensenachos: Definatley Not a 5 star or even 4 star Resort

Found the rooms to be okay, however tough to get air conditioning to work and TV stopped working half way through the week, couldn't get and extra Towel or toilet paper without being interrogated . Reception Desk staff are less then excited to help with any requests. Lots of walking cause the trolleys may come if your lucky ever 30 minutes. Food was not that good and the resort was out of pop one day and chicken the whole week, a la carte restaurants where out of most items and food that you cou [... read more]

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Borkiewj  - 

Verified Purchaser

Iberostar Selection Ensenachos: AMAZING RESORT

Resort was excellent and amazing. Some times public washrooms were short of toilet paper and/or hand soap but nonetheless did not take away from it being an amazing resort. Room was well kept and our chambermaid Yuri was out of this world. Made us feel soooo special as every time we returned to room there was a special arrangement made by her with curtains and bedspread. Spectacular, so talented. Food was good and satisfying and service as well. Again they also made us feel special.  [... read more]

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Private  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Iberostar laguna azul

The staff were very helpful! The beach was beautiful, grounds and facility well taken care of. The rooms were a little out of date and we did have to switch in order to ensure we had a safe for our belongings but other than that we had a wonderful stay. Everyone was fun and energetic. The food was delicious and there was always something new to do or try.

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Mark24  - 

Verified Purchaser

Iberostar Origin Playa Alameda: Great Spot

The resort was very well maintained . Grounds were well looked after, public areas were very clean . Room was huge, was cleaned every day and our mini fridge was stocked when required. Beach and pool areas were excellent, always had shade no matter what time of the day. Staff were very friendly and always helpful . Food was ok, a bit of a disappointment however we always found enough to eat. .. All in all it was a great trip .

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Chantale  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Loved it!

This resort is very clean with excellent service and lots of friendly smiles. This was my 7th trip to Cuba, 3rd time to Varadero and it's the first resort I'd say I'd go back to a second time. The only thing I would recommend is to bring your own beach towel, getting a clean one proved to be difficult at times. Pools were always clean, beach is absolutely amazing and the staff at this resort work their butt off to make sure you have a pleasant stay. Tip them well !

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Adillon338  - 

Verified Purchaser

Iberostar Waves Costa Dorada: Fantastic

This hotel was beautiful. The grounds are immaculate, the food amazing, staff are absolutely fantastic. Rooms were clean and nurse onsite goes above and beyond. Wish we could've stayed another week to enjoy more of this resort. Air transat was also amazing. I wont fly with anyone else.

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Watermelon Helen  - 

Verified Purchaser

Iberostar Selection Holguin: Incredible 4.5 Star resort by any standards

We are seasoned travellers to Cuba, visiting 15 times. This was by far the most modern, friendly, clean resort we have been to. It was well worth the $$ for sure. The beach is being worked on but there are plenty of loungers and bar service. There are shuttles running all the time back and forth to the Playa Pesquaro. No biggy. The pools were very clean. You should go.

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