Wyndham Alltra Punta Cana: Is there more than one Jewel Punta Cana

We would like to give a review of the Jewel Punta Cana however we never got to see this resort. As we booked our all inclusive trip with your company, we are not only frustrated with the whole situation but annoyed that we would receive a review request for a resort that was SOLD & CLOSED just weeks prior to our departure.

Royalton Splash Punta Cana: Great water park

The grounds were clean and well maintained with lush vegetation. The rooms were clean though the floor in the bathroom had quite a few chipped tiles. The shower was large but slippery. While we always had bath towels, shower mats and hand towels were hit or miss. The buffet did not seem to be air conditioned, and was very warm even first thing in the morning. Service was inconsistent and lines were long to get in. The food was always hot and fresh, though there was never enough bacon at breakfa [... read more]st. The Mexican and Italian restaurants had long lines to get in but the food was quite tasty. Service in the Mexican restaurant was very slow on the evening we went. We chose to spend our time at the quieter pool by the Bubbles swim up bar. The pool was very clean and the perfect temperature. Chairs needed to be reserved early in the morning in order to have one of the very few umbrellas. The water park was great fun for kids and adults alike, with a variety of slides for a variety of ages as well as a whole area for toddlers. The biggest concern was the incredibly slippery floor surface that you have to walk on to get from slide to slide. We saw so many people fall, including our 7 year old grandson. Staff at the water park were very attentive and helpful. The dedicated beach area for guests of the Royalton Splash was very small, and chairs were hard to find . However, there were staff on hand to find and move chairs. The beach was clean, with very little seaweed. We expected to be able to access the amenities at the sister property The Royalton Punta Cana but discovered that we would have to pay to use their buffet, the steak house and the Japanese restaurant. We could only access the Italian, Asian and sports bar restaurants. The arcade games in the sports bar were a rip off. Tokens inserted didn’t start the games, and we were told to go to guest services at the Splash to get compensation. That was not helpful in the moment, with a disappointed 7 year old.

Punta Cana Princess: Punta Cana Princess is showing her age

Sorry Punta Cana Princess (PCP), but you have dropped the ball. The renovations done over the Covid shut down no where near justifies the significant increase in what you are charging now. If you don't upgrade to their VIP, you will be disappointed. And even if you do upgrade, it is NOT worth the extra $$$. I am currently in the market for another adults only resort.

Princess Family Club Bavaro: Good vacation

We enjoyed this resort with our two young girls (8 and 10). Resort is large but we used the trolley and the walk to beach from Family club area was only about 10 minutes. Food was good, buffet is as usual - after a few days it all looks the same. Beach was beautiful. Staff were hit and miss, some were very helpful and engaging, others not so much. Beware of the long lineups at the airport on way home, we waited in several different lines for a total of almost 2.5hrs, not fun with tired and  [... read more]hot kids. Overall good vacation.

Bahia Principe Escape Aquamarine: Perfect Vacation!

Husband and I go every year for vacation to the same resort because we love it here! Beautifullly maintained landscaping, excellent food and drinks with many options for everyone, clean and spacious rooms! Only issue this year was that it was an extremely busy week and people were leaving towels on chairs at the pool and the beach for many hours and not using them while some couldn’t find a chair.

Bahia Principe Explore Esmeralda: Ok, Resort

Unfortunately, because our flight got delayed we ended up arriving at the Resort at around 1:00 in the morning so we couldn't really see how good the Resort was until morning. We just wanted to take a quick shower and go to bed. As one of my son's were taking a shower I noticed that the bed sheets were not clean and then my son said that water in the shower was boiling hot and there was no cold water. At this point I called someone at the reception tell them about the sheets and the problem with [... read more] hot water. They sent someone to change the bedsheets and to see about the hot water in the shower. They weren't able to fix the water problem in the room so they said to go back to the reception in the morning to see if they can change our room.The next morning we went to change our room ,but we had to wait until 5:00pm to switch rooms. Finally, we went to our new room, we made sure that the shower was working properly and that everything was ok including the pull out couch since my other son was going to use it. As my son pulled out the pull out couch there was a dead big insect on the mattress. I couldn't believe it and even my son. We took a picture of the insect and went back to the reception and showed them the picture of the insect. We no apologies they gave us another room and told us to make sure the room was ok before moving our luggage there. At this point I was upset and tried. Lucky, the room was nice and clean with the swim up pool. My son's and I wasted one whole day just changing rooms which was frustrating because it felt like we lost one vacation day to relax and have fun. The Resort itself is beautiful ,but the housekeeping needs improvement. So many times we didn't have enough towels and there wasn't enough shampoo ,etc The beach area was nice and the entertainment was good, but hardly any of the waiters would ask us if we wanted a drink in the stage/theater area. The buffet was ok, but half the time the table was not set properly and sometimes we had trouble finding plates for the buffet. I hardly doubt that will come back here again.

Royalton Bavaro Resort and Spa: Good resort

Overall we enjoyed our stay, The food was great, drinks were good. The only issue I had was with cleanness of rooms which was ok but not great. My other complaint is the check in process. We got there tired and thirsty and we didn’t even get a water, also nobody showed us around. Over all I would recommend the resort 8/10

Secrets Tides Punta Cana: Wonderful resort

Secrets tides have very good room service, clean. Food was amazing. Pools were very clean. I love the service I like the pool classes. Instructor was very nice. Coco bar was amazing . Breakfast and lunch buffet was wonderful

Ocean Blue and Sand: Great Resort and Staff!

We really enjoyed the resort and amenities. The property was in great condition, very clean and well maintained. The grounds were impeccable. The staff was always friendly, available and helpful. The food was plentiful, sufficiently varied and good, with about 10-15% of dishes being downright delicious (as per our subjective taste). The wait staff were very observant and pro-active for the majority. The entertainment crew deserves an ovation for their stamina and happy disposition. The [... read more]y were on site, keeping us entertained all day....mornings at the beach, afternoons by the pool and evenings by the lobby, theater or disco....they never ran out of energy and humor! The beach was clean, well maintained and there were plenty of loungers. There were always clean beach towels available and again the staff were very helpful. Unfortunately, the hurricane last year really decimated the beach, which is now half of the width it used to be (compared to the picture above). Of course this is out of their control, but unfortunately there were repercussions on how crowded the beach was, how close the loungers were to one another and on the available shade. Despite it all, the ocean was splendid! One negative aspect I have to mention is the insistence of the H10/Privilege Club staff to get you to buy into their travel membership and the misrepresentation of the duration of said presentation. We were roped in because we were curious to hear of the possibility to travel for less by dealing with them directly, which has its merit, but were mislead on the never-ending 2.5 hours long pitch.

Zel Punta Cana - All Suites: I really enjoyed my time there.

I just returned from a week at Garden Suites by Melia. The tropical feel at this resort was so important to me before I booked and it exceeded my expectations. I see a lot of resorts with a sleek modern style that feel more like an airport than a resort. This resort wowed me with the room size. I had a swim out and the outdoor space was so large which made my vacation even better. I couldn't stop staring at the expansive grounds and the beach was just beautiful. The staff which this resort has e [... read more]mployed are so professional and kind. Leonardo and the many who work there were always so genuinely happy and made us feel comfortable. The food, layout, beach, grounds, staff and accommodations are exactly what a vacation should be. Enjoy yourself!

Occidental Caribe: not What we expected

The Room was small, smelled Musty, Had to get the safe fixed twice. the bed was comfortable but it was too small, we wanted to sleep together so the two double beds didn't work for us. The coffee pot did not work, I reported it but it was not resolved. I got food poisoning from the Japanese Resturant the Pool was great. The buffet was good most of the time. The staff were polite and very helpful. The drinks were very good. My Husband got eaten alive with Bug bites.

Bahia Principe Explore Punta Cana: Good resort !

The resort is quite large ! The grounds were well maintained. But the room was just ok . When we got in we had no TV remote and the safe box was not working. Got it resolved the next morning. The beach is amazing ! One big problem were chair availability. If you got to beach or pool after 8 a:m , you had no chair ! We had to be there before 7 a:m to reserve one with shade , like everyone else . Even though there are signs everywhere saying-no reserving chairs . I think there should be better man [... read more]agement with that . We noticed people reserved chairs near the beach and didn’t show up till afternoon . Not right ! No complaints with the food . Overall a good experience.

Ocean Blue and Sand: Nice resort

First time to the Dominican, so can't compare to other resorts, but this was a nice clean resort , large selections of food . Always entertainment happening ,friendly staff. Biggest negative for us was that as a senior ,unless you were tech savvy and had a smart phone there was no info available at the resort all info was available on their app.

Grand Bavaro Princess: Exceeded Expectations

This resort met or exceeded expectations for a 4.5 rating. Many dining options, wonderful beach and updated rooms. Only downside was spotty internet. Service was attentive and always readily available.

Melia Punta Cana Beach Wellness Resort Adults: Relaxing

Our concierge at the level Jose Minaya was very attentive and even bought me golf socks because I forgot them at home. The staff were nice. The breakfast at the level was the best sad if you love burgers, awesome ones at the beach. The resort is big but easy to maneuver plus they will pick you up with golf carts if you don’t want to walk to the main hotel. The beach is heaven. One issue is with other guests reserving spots at the pool and not coming back to use it and the same as at the beach.  [... read more]The towel but should only allow 2 towels a day do guests aren’t taking advantage. Other than having to get up at 6 am to make sure we got a spot by the pool or beach, stay was great.

Grand Sirenis Punta Cana Resort: 2024 Family Trip

Rooms were clean and spacious, we stayed in a family suit with one teenager. Check in and out were smooth and easy. Food was like Cuba, I’m not super picky but not much flavour or different variety of foods. Same things are both buffets everyday. No vegetables only two fruit options. I lived off pasta and hamburgers. The pasta made infront of you at the buffet was the only things hot and staff wasn’t friendly. Burgers at the beach snack bar were ok if you got a cooked one. Water park was the  [... read more]best day, no waiting in lines, it was clean. The snack bar at the water park was better than the buffet. Italian restaurant was amazing, and service was beyond quick for two people. Japanese restaurant was amazing, sushi was fresh. The drinks were ok, if you found a drink you like stick with it. I tried different cocktails and most were not good. Pool bar being the only shallow area of the pool was busy with kids and adults because nobody could stand or hangout anywhere else. Beach was clean, ocean was clean. Lots of chairs just minimal shade which everyone knows travelling to tropical places.

Grand Bavaro Princess: Amazing Restaurant Staff

The beach area was always clean as was the pool area. Activity staff were energetic and creative with their activities. Staff worked hard to provide interesting special occasion entertainment, e.g. for Valentine's Day. The chefs provided a wide variety of foods at every meal. Most impressive was the restaurant staff. Staff were extremel hard working, efficient and professional. They were always cheerful and attentive. In particular, I would like to mention Joselo and Jesenia who were a pl [... read more]easure to see every day. They are a real asset to the Resort.

Secrets Tides Punta Cana: Loved! Loved! Loved! Secrets Tides Punta Cana

We just got home from an amazing week at Secrets Tides Punta Cana. Everything was absolutely exceptional, from the moment we arrived on the resort to the moment we left. Upon arrival we were upgraded to a pool/ocean view room on the 4th floor, where we were able to see beautiful sunrises and sunsets. We had a fruit platter and bottle of wine waiting for us. It was nice to have 24 hour room service since we arrived after 10 pm, the food arrived within 20 minutes and was above our expectatio [... read more]ns. The pools on the resort are stunning a little on the cool side but nothing you couldn't go in, since the resort is still new it was only at 30% capacity, which meant it was not busy anywhere. The staff always wanted to help, at the beach you never had to move to get a drink, pool bars were awesome, restaurants met all of our needs. The staff go way above and beyond to meet your needs, they take the time to get to know you and remember the little things...and that make a huge difference. We would go back in a second.

Secrets Tides Punta Cana: Too New to be Enjoyable

Fairly new hotel and so lots of things have to be sorted out. The goods: Beach, cleanliness, staff friendliness especially concierge The Bads: Food, food, food...good portions but not cooked well and tasteless, no local a la carte onsite either, lots of pools but water cold, seem to cater to a American clientele, entertainment caters for a younger audience and not much variety, sales gimmick for timeshare I would not recommend this hotel until it has cleaned up some of its starting pains a [... read more]nd get proper foods in the restaurant (maybe a year or so)

Punta Cana Princess: Beautiful Resort

This hotel is well kept! Very clean, nice restaurants, very friendly and curtious staff! It was not packed, which we loved. We also liked the location because we were set back away from the town in our own little paradise. We will definitely be back!