Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(18012 Reviews)

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Private  - 

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VH Gran Ventana Beach Resort: ....A VERY NICE FAMILY OWNED RESORT, BUT SERVICE COULD IMPROVE.

We were so impressed with our vacation there in 2024 that we returned in 2025. However, the maid and reception service was not as good as in 2024. We waited a whole day for reception to bring us a suitcase stand so we could unpack.The quality and variety in the buffet was not as good as in 2024, but the service was excellent. In one of the a la carte restaurants we waited about an hour to be served. We commented about how very slow the service was and were told that if we want faster service to  [... read more]

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Private  - 

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Casa Marina Sosua Trademark by Wyndham All Inclusive: Very nice resort

The resort was nice! Pools, restaurants, grounds nicely maintained. Rooms were just ok! Everything in my room worked but heard from many others that they had issues. Food was good. Always could find something! Staff were ok. My cleaning lady and one lady bartender near the restaurant were the best! Most staff kept to themselves but did there job.

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Private  - 

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Casa Marina Sosua Trademark by Wyndham All Inclusive: Very nice resort

The resort was nice! Pools, restaurants, grounds nicely maintained. Rooms were just ok! Everything in my room worked but heard from many others that they had issues. Food was good. Always could find something! Staff were ok. My cleaning lady and one lady bartender near the restaurant were the best! Most staff kept to themselves but did there job.

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Private  - 

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Dreams Flora Resort and Spa: Beautiful place....but.....

The grounds to this resort are awesome. We checked in at the front counter and as soon as we turned around, we were already bombarded by a sales rep asking us about "upgrades". Not even a chance to get to our room. Just terrible. The food in the buffet, was pretty much the same everyday (pretty much expected). Food always overcooked and dry. The restaurants, were okay. Again, over cooked meals. The French restaurant, was....well lets just say....not french. Service lacked big time. T [... read more]

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Private  - 

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Bahia Principe Escape Bouganville: Bouganville is a Gem

I will start out by saying that the resort, every part of it was immaculately clean. From the rooms to the public areas and grounds. The staff are constantly cleaning everything!. The front desk were amazing, (shout out to Fabulous Fabio) helping in every way. We love the colonial architecture which to us is a great feature. We are not modernists and the whole resort felt comfortable and pleasing. Having the choice of an activity pool or quite pool was a bonus. And everything is only a [... read more]

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Private  - 

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Catalonia Royal Bavaro: Not as advertised

This resort section for adults only not recommended, if you don't get al a carte you have NO OTHER CHOICE BUT BUFFET AT CATALONIA FAMILY SIDE There is an issue with chairs at pools ,people save them and not there all day.There are no carts to take you anywhere a lot of walking Not helpful at front desk All wait staff even ask for tips DO NOT GO

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Private  - 

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Marien Puerto Plata Hotel: It was the best of times, it was the worst of times.

Great small and very walkable resort. The staff are very friendly and very attentive.the beds are extremely uncomfortable, so much so that I preferred to sleep on the couch in the room. The food was meh. My husband and I both were ill with what we can only assume was food-borne illness and lost 2 days of our vacation. The pool was lovely but there was not enough shade nor loungers. The beach was nice but the water was quite turbid and there was little we could do to cool down. With a few upgrade [... read more]

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Private  - 

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Bahia Principe Explore Punta Cana: To many bugs

There is so many mosquitoes my husband covered head to toe with. Wealth please bring mosquito repellent We had an issue with bugs and bad smell in our first room the next day they moved to another next to a construction site that was jackhammering at 7sm The only thing that ok was the food good the room was clean the beach is nice

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Bergy  - 

Verified Purchaser

Senator Puerto Plata Hotel: Great resort

This was are 9th visit to the Senator. The staff is great from the dining areas to the cleaning staff to the animation team. The food is great. Nice to see the new umbrellas and chairs come out. The only complaint would be the two guys operating the bus back to the airport. Didn't speak with us and were somewhat demanding of a tip at the airport.

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Little Harlow  - 

Verified Purchaser

El Beso Adults Only at Ocean El Faro: Really nice resort

I really enjoyed this resort. The staff was always friendly and would go above and beyond to make sure your needs were met. The grounds were very well kept and clean. We stayed on the adults only side which was nice and quiet but to have access to the rest of the resort was nice as well. The food options were nice there were many different options something for everyone. We stayed in a junior suite it was nice and spacious the king bed was comfortable. The room was always clean the cleaning st [... read more]

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Bahia Principe Explore El Portillo: Very nice, clean, amazing stuff. Great food choices. Good organization.

Hotel, rooms and all amenities great!!! very happy to stay there, had a good time with friends. weather great, food great, amazing and friendly stuff. we will recommend for sure and come back in few years.

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Linda  - 

Verified Purchaser

Tropical Deluxe Princess: Needs some improvement

We booked as a group 4 couples in 2024 for Feb 25. The rest of the group had rooms ready on arrival. I needed a main floor because of mobility issues.On arrival no room was ready for me and my husband . After many hours of waiting we were given what I am sure was one of the worst rooms in the resort D 5118 only motorcycle and scooters for a view .after a wasted day and a half. We were moved to building A 3009 a big improvement but our door wouldn’t lock after 2 days we tracked down a repair [... read more]

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Private  - 

Verified Purchaser

Dreams Dominicus La Romana: Dreams Dominicus

Extremely friendly staff ,the food was good ,very clean. Resort very picturesque . The beach was very soft to walk but once in water it was excellent. We deal with Kevin Dupuis is great to deal with. He has taken the time to know what we like and don't like

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Andy Tersigni  - 

Verified Purchaser

Catalonia Royal Bavaro: Do Not Go To This Resort

Terrible rooms, terrible restaurants, terrible beachfront. We had to switch rooms 1st night due to Security issues. The second room didn't have hot water the 2nd day for 1 day. Internet wasn't working for 3 days. TV didn't for 2 days. Restaurants were not good. The Asian restaurant was terrible- we left after the appetizers. We left beloved restaurant because we were left after seating for 45 minutes!! Beaches were awful- could not swim and beach walking was limited

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Private  - 

Verified Purchaser

Catalonia Bavaro Resort: Catalonia

Good stay. Staff amazing except one from the lobby bar. I don't remember his name. He never wants to say hi to me or serve.me a drink during two weeks! I told him.before my departure! He is short, a llittle bit chubby and working at night.

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Private  - 

Verified Purchaser

Royalton CHIC Punta Cana: Disappointed

Basic room, expected room to be more luxurious. Toilet flush was very loud. No bathrobe. TV did not work. Fan made a lot of noise. Cupboards and drawers for clothes did not close properly. On several occasions found that the patio door was unlocked when I know we left it locked every time we exited the room. Resort under construction ... not all restaurants were open. One of the couches in the seating area near the "Hunter" restaurant had a pipe of 2-3 inches in height sticking out under t [... read more]

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Private  - 

Verified Purchaser

Ocean El Faro: Very good all around resort

Very flat and ease of walking to resort's attractions and emenities. Good mix of restaurants and wonderful food for the most part. Very likeable staff and pleasant to be around. Room was great. We were on the third floor with a nice big covered balcony. Our building had 84 units; with 2 sets of stairs and 2 elevators at opposite ends of the building. A good resort for all ages. A nice main lobby with a big main bar, seating areas and piano bar. The Air Transat rep was present and very helpful [... read more]

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Private  - 

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Sunscape Coco Punta Cana: Wouldn't recommend

Hotel is very tired, desperate for a renovation. Not enough beach chairs or pool chairs. Need to hire more waitstaff. They changed to a "no reservations required" model for the a la carte restaurants, but they don't know how to do this without causing long lines. Updated amenities are shampoo, bath gel and a bar of soap. Beach is great, but the adult pool needs to be re-tiled as most of the 1 inch tiles are missing.

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Private  - 

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Blue Bay Villas Doradas: Awesome resort and area

Although this an older resort showing it's age it's still a great place. The food was great in the buffet for all meals, the ala carte restaurants are delicious,our favorite was the Chinese. The pools are clean and the beach area has plenty of chairs and shade. The entertainment crew worked hard and put on great shows and fun activities. We will definitely return one day.

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Private  - 

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VIK Hotel Arena Blanca: Clean and Quiet Resorts

Our visit to this resort was from Feb. 7 to 14 , 2025 Third floor corner unit in building #3 middle of the resort I'll start with the Pro's: Late night check in no problems Very clean, great beds pillows etc. Clean washroom, towels changed every day Resort easy to find your way around, wide pathways Good selection of food (my husband is diabetic ) no problems with the food Lots of towels , changed them every day no problem No reservations needed for the restaurants (tried the mexi [... read more]

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