Riu Emerald Bay: Clean Resort, Good Location

The rooms and grounds were nice and clean! Beautiful hotel. The entertainment wasn't as good as we'd hoped and the grounds weren't very lush, but it's because it seems they've put their money into the food and staff. It was mostly Mexican's vacationing there, so lots of families running around, but still some nice adults areas and a great swim up bar. It's not really a party resort, although there is a disco which we danced at a couple nights. We really relaxed more than anything on the beach du [... read more]ring the day. The beach was beautiful and huge, but the ocean isn't really swimmable because of the waves; if you like surfing though, there was lots of that going on. The Golden Sun district closer to town has more swimmable ocean. The Mexican restaurant in the hotel (Tabasco) we went to one night was a disappointment. Unfortunately the staff were cranky and my husband got food poisoning. The meal itself wasn't great either - the Mexican food in the buffet was much better. The nice thing about Mazatlan is while you can barter, you aren't being super harassed by the vendors. It's a very safe feeling town with lots of cool restaurants and a wicked night life. As far as Mexico goes we'll be back! I think next time we may stay in a condo though closer to the Golden Sun District. We went there a couple nights and found amazing food and cheap booze. 120 pesos for 6 beer at Lucky B's! I recommend Mazatlan wholeheartedly! If you are looking to do an all inclusive, I would recommend the Riu. I would recommend against anything to do with Sun Wing though. The planes are so cramped and dirty. The tours we did through them at the resort were pretty good though. The Old Town Night Out tour is a must. The Catamaran Sunset Cruise was a waste of money. While it was nice to be on the ocean, it's not what you think it would be. You're better off to go fishing or head to the marina and find something else.

Occidental Cozumel: Nice grounds and beach but annoying sale pitch

The grounds are beautiful, the buildings are surrounded by lush greenery, but my room was on first floor, so the view outside my room was not "garden view", it was tall plants blocking any view. The beach and the pool area are nice, the working stuff including the diving shop personnel are friendly and helpful. The lunch and dinner buffet were kind of boring but omelettes were great at breakfast. We had no problem in booking a la carte restaurants for 3 evenings and the food there were a bit bet [... read more]ter. The thing I didn't like (hate): The stuff took us to a concierge after check in, it turned out it was a sale pitch to get you to go to the presentation for the Occidental vacation clubs. Every morning around 8:30 AM, a group of hotel stuff would stand at the pathway, trying to get you to go to the presentation plus other off site tours. They learned to leave you alone after 3 or 4 days. I definitely will try a different hotel next time.

Blue Bay Grand Esmeralda: Good, but not impressive

I will start out by stating that this was our first trip to Mexico after 4 trips to Cuba and 2 to the DR. So many people told us how much "better" Mexico is, in particular the food. Yes, there is some more selection and they actually have Heinz Ketchup (big deal), but we were not overly impressed. We travelled with 4 other adults, 2 kids (4 and 6) and I was 27 weeks pregnant at the time, so keep that in mind. The resort over all was good, albeit not as clean as other places we visited. We did no [... read more]t see many workers tending to the grounds and the beach was quite littered with straws and cigarette butts. One day, there was an entire stack of cups by the smaller pool all day and we had already noticed them on our way to our room the night before. The only thing I was really impressed with was the cleanliness of the bathrooms. I am pretty sure someone was cleaning them at all times (the women's at least, my husband tells a different story about the men's...) The big pool by the beach was ok. Soooo many people! There are tons of chairs, but if you travel in a group, you may want to "reserve" chairs in the morning. I found the pool hard to get in and out of, as there is quite a step. The pool with the kiddie pool was not filled enough and the water didn't even reach the filters, which made the water a little dirty. The beach is great for the kids to play (minus the garbage mentioned above), but the water is mediocre for swimming. Part of the beach is banked by sandbags and it just looks bad. The water is not the gorgeous blue and turqouise colour we are used to from Cuba, but that appears to be the norm for the entire Mayan Riviera. There are some pieces of coral as you walk into the water, but only for a small strip. The buffets were well attended and there was a good selection of food, but it did get repetitive after a week. The salad bar was phenomenal in my opinion. We tried the steakhouse and dinner theater and both were good. MAKE SURE YOUR BEEF IS COOKED THROUGH!!! I cannot stress this enough! Both of my kids got a hamburger at the steakhouse which was COMPLETELY red on the inside and we also had several other incidents of undercooked hamburgers at the buffets. I did not drink and spent no time at the bars, but my hubby said that if you didn't have a tip in your hand, you waited a long time to be served. Drinks were good. I found the resort big and the walk to the beach was plenty far for me and the kids. They have shuttles, but they tend to be full at "peek times" to and from the beach. Room was ok (we had a standard gardenview with 2 doubles) but nothing fancy. No facecloths for most of the week. Water pressure is fantastic, temp is great and the showers are fabulous. The maids didn't get too crazy with towel art and didn't do any at all if no tip was left. Overall, the resort is good, but not what I expected from Mexico after what we heard. I did hear it is a lower standard compared to surrounding resorts. But it had everything we need for a great week.

Crown Paradise Club: Children's resort

Beach was okay except for the panhandlers, food at the beach was great food at the buffet to me was terrible wasn't impressed. Resort was clean. This resort needs more areas for sitting with chairs that comfortable.need fridges in rooms and better service in buffet, also need more beach chairs.

Iberostar Selection Playa Mita: Beautiful & Amazing Resort

First, I would recommend this Resort to anyone, because the place is clean and beautiful. The staff at the resort were very friendly & pleasant. The food & service was great, but would not recommend the Steak House. When you needed something, you only had to tell the front desk & it's there when you get back to your room. The only thing I would say, is to ask for a room with a tub, because the shower glass is to short & the water leaks all over the floor. The bathroom door opens in front of the  [... read more]toilet, I would recommend they install pocket doors to resolve that problem. Aleex & the rest of the entertainment staff were great, they had most everyone participating in every event. Daniell from Tripcentral was great & very helpful.

Temptation Resort & Spa: Definitely returning ..!!!

I will definitely return to Temptaions Resort ..!!! My overall experience would be a 10/10. I'm looking forward to my next visit. Thank you ... Tripcentral for assisting in this journey ..!!! Brenda @ Burlington location went above and beyond

Paradise Village Puerto Vallarta: Nice beach, rooms, grounds!

Beautiful setting, clean, meticulously, with wonderful quiet location. There is only 1 buffet , 1 al a carte, and 2 beach bars. I didn't like the fact that the waiters at the beach bar had to serve you. This delayed our participating in things, relaxing on the beach, etc. The food all around was good....not spectacular, and often repetitive. We were there one week. The service is good. Most staff speak about 20 words of English, so hopefully you know some Spanish. The front desk staff were very  [... read more]good and the check out went flawlessly. We used the complimentary guest suite on checkout as we had a late flight home. It was beautiful and included a full kitchen , multiple showers, lounge areas, and was just what we needed.

Valentin Imperial Riviera Maya: Quit Reading These Reviews and Book Your Trip NOW!

This resort is mind blowing. From the moment you step foot on this resort you are treated with friendly, eager and gracious smiles that will do whatever you need to make your stay as pleasurable as possible. Staff is stellar. Not one complaint with one of the hundreds of employees working there. From the managers to the gardeners everyone is hospitable and professional. The accommodations are gorgeous. Rooms were extremely clean and comfortable. The grounds were tidy and perfectly manicured. T [... read more]he pools were refreshing and properly maintained. The entire resort is laid out conveniently and effective with numerous bars, eateries, activities, shops, pools,and of course the beach. The entertainment is great. from the poolside entertainers and activities, to the live theater shows, to the live music and late night DJ's there is never a dull moment throughout your day. If you are looking for something a little more quiet you can take advantage of the cigar bar as well. Food is fantastic. With something for everyone it was hard to decide where to eat each night...and that isn't a bad thing at all. Lets not forget the 24hr room service that has a nice selection of munchies and healthy alternatives, along with beer and spirits. If you are looking for a fabulous time where you can have a great balance of relaxation and entertainment I highly suggest you spend some time here. You will not be disappointed.

Catalonia Yucatan: Lovely Resort!

The grounds of the Catalonia Yucatan and Catalonia Maya are beautiful, the staff are constantly working to keep everything looking nice. We had a Suite which was large, clean and totally enjoyable. The staff were beyond reproach, they were friendly and helpful and always trying to make sure we were ok and had everything we needed for a great time. I have no real negatives about my vacation here, just that it was a little far from the airport than we usually go on our trips to the Mayan, the loca [... read more]tion close to the Marina with the dolphins, sea lions and manatees sorta made up for it!

Holiday Inn Resort Los Cabos: fantastic

I was very happy with this resort! It felt like a brand new resort! After the hurricane everything has been redone. The food was fantastic. There is a quite pool and a kids/activities pool. Staff was very friendly and helpful. Everything was very clean. If u enjoy swimming in the ocean - then this ia not the place for u. There were many workers working on getter more parts of the resort operational. Los Cabos needs the tourists to come back - tourism is their main resource. I highly recommend th [... read more]e Holiday Inn

Blue Bay Grand Esmeralda: Awesome resort!!

Reading the reviews before heading to blue bay grand Esmeralda I must say I was a bit apprehensive however as soon as I stepped foot on the resort I knew I was going to have a wonderful week! My boyfriend and I traveled to Mexico jan 12th-19th with air canada vacations. The bus was easy to find once we arrived in cancun and the trip to our resort was only about 40 mins with one stop at iberostar along the way. Check in at blue bay was pretty painless the staff worked hard to check in the 100 of  [... read more]us that arrived at the same time. My only complaint was that they generally told everyone the layout of the resort all at once and because everyone was excited to be there and doing other things it was hard to hear which resulted in us getting a little lost finding our room because the resort is HUGE. They did have golf carts to take you to your room however we opted to walk because the grounds were just so beautiful. Everything was immaculate and there was staff working constantly on the up keep everywhere you looked. Speaking of staff I was so supprised at how genuinely nice they were to everyone! From the groundskeepers to the bartenders, buffet staff and front desk everyone was so pleasant and always smiling and saying hello. We were happy with our room it was clean and the maids did a wonderful job everyday, fresh sheets and towels and little towel creations were on our bed daily. I found our room was cleaned in the morning which was great. Our shower was amazing never a shortage of hot water and our bed was heaven!! Our blowdryer didn't work but I called down to the front desk and someone was there to replace it within a half hour. Be careful when your out on the balcony the door will lock behind you! We were stuck on our third floor balcony for about 25 mins before we spotted a worker who radioed for someone to come save us! We were in building seven which was close to the smaller pool and festival buffet and black and white bar. It took us about ten mins to walk down to the main pool and beach area which was never a problem because it was such a beautiful resort. I was actually very supprised at the beach after reading such negative reviews. I thought it was great. Yes there is seaweed that constantly comes in but they had workers on the beach all day taking it up so unless our down there at 7am before they arrive the seaweed was never an issue. They had lots of beach chairs so finding them was never a problem. We weren't a vip guest and im ️glad because the cup section isn't directly on the beach, it's raised up and here are sandbags infront of it. We walked down to the left of the resort a couple times to a beautiful lagoon that had bright blue beautiful water!! It was breathtaking! We also took the kayaks out a couple times ( free of charge) and had a wonderful time as there are no time limits so we could explore the whole beach. The food was also great. We mostly ate at festival buffet for breakfast, the smaller pool buffet for lunch and for dinner we went to the steakhouse twice, Italian and Mexican a la cartes. They tell you to book your a la cartes 24 hours in advance however we made same day reservations and it was never a problem. The steakhouse was amazing!!! Luis was a wonderful server we were lucky enough to have both times. Our steak (the special cut) was awesome!!! The Italian was also very good, be prepared it is a lot of food!! I was actually very disappointed in the Mexican however. We rushed back from our all day excursion as xel- ha ( which was awesome) to make it on time only to have to wait by the door for 20 mins to get seated even though the restaurant was not busy at all. Another 20 mins to even get drink orders and a half hour after that for our main course. It was the only time on the trip the staff were rude and were not enjoying there jobs. The food wasnt the greatest either and was very cold. We ended up going to the biggest after. Other than that the rest of the food was great, the buffets always had a large selection you did see a few repeated items over the week but we didn't mind as they were excellent. There is also no shortage of alcohol! The drinks were fantastic!! We brought bubba jugs and they had no problem filling them with whatever we liked! Piña coladas at the smaller pool bar were great and the strawberry margaritas at black and white bar were so tasty!! It was also nice to have beer and run restocked in our room everyday so we could sit on our balcony and have some drinks before dinner. The swing bar was very fun during the day and after about 11pm! Until 11 we hung out at the black and white bar and watched the shows rode the mechanical bull and played cards. As for complaints I saw others making: Time share- I never once saw someone selling timeshare nor was I ever asked to purchase it or go to meetings. I don't know where other reviewers saw these people but I'm ️glad I didnt! Wifi- first of all your in mexico wifi shouldn't be a main priority however I never had an issue with it! It worked in my room, both pools and the beach. It was slower in the mornings but again, I never had a problem. Smokers- again never had a problem with this. They have designated smoking areas and the smokers stuck to them. If staff saw people smoking around the pool they kindly asked them to move to a designated area. Overall I had a wonderful week and would not hesitate to recommend this resort to anyone!! I've travelled south about 15 times and this was one of my favourites!!

Crown Paradise Club: Great location

Clean resort modest though,good food and bar service bellhop Roberto was great personable and eager to help, no mini bars and 1 bottle of water??? Overall good value return guest even hosted dinner beachfront for returning guests over50 people must mean something nice touch

Iberostar Selection Playa Mita: Fantastic resort

Very relaxing. Quiet. Exceptionally clean. Beautiful grounds. Delicious food. Fabulous pool. Attentive staff. Wonderful spa. Great amenities and activities for both adults and children. Lovely beach to enjoy the ocean.

Grand Sunset Princess: Good Resort

Grounds: Nice and clean Food: Good for an all inclusive Pool: Big, cold in the winter Beach: Bad, water is not blue like cancun, rocky, sand flies, lots of sewed Disco: Good Staff: Friendly for the most part

Iberostar Selection Playa Mita: Amazing and great for wheelchair accessibility

This property is gorgeous with an unbelievable layout with an endless pool and a roof top overlooking the beach. This is ideal for travellers with physical limitations to admire the ocean at the same time enjoy a Margarita. The staff is attentive and all fine details of a chocolate placed on top of your pillow each night made me feel welcome. The hotel is exceptionally clean and everyone welcomed us with open arms. The four restaurants are a must with an exceptional dining experience at the Paci [... read more]fic Express (French Restaurant). I will definitely go back to Playa Mita!

Iberostar Selection Playa Mita: Thank you CHFI & Trip Central

CHFI & Trip Central picked out a great location for our free trip. Hotel was beautiful, service was excellent, food was superb. Surf was a little too choppy to actually go swimming but the beach was superb for relaxing and walking for miles.

Moon Palace Cancun: Amazing resort! Excellent food and service.

I loved the variety from all the different places to eat, different areas of the resort to visit, the pools were so clean, top notch drinks and service! The rooms are so nice, fully stocked bar in the room, nice big jaccuzi tub, excellent shower! The only complaint I can think of is the location. The resort isn't right on the Cancun strip, so if you are thinking of just walking around, it is a 35 dollar cab ride. But the resort does provide a Shuttle to and from Cancun. The most amazing thing is [... read more] you can visit any Palace resort and eat and drink for free. We went to Playa Del Carmen for the day and ate at the palace resort there instead of paying for a lunch. They are very helpful with anything that you need, we didn't find an excursion to Tulum that fit our needs, they set up a private van for us to rent with a driver! I would go back to this resort for sure! I miss it already!

Holiday Inn Resort Los Cabos: Awesome Trip, Hotel a work in Progress

It was our first stay in Los Cabos and overall our trip was great but there was some good and some things Holiday Inn need to work on. 2 weeks prior to our trip we received an email stating that the tennis courts would be shut down which was no big deal and when we arrived we found out we were given a free room upgrade to a partial ocean view with balcony which was amazing! Soon we found out though that it was not just the tennis courts that were shut down but 50% of the resort was under repair  [... read more]due to the hurricane. I was slightly miffed by this as I felt they were dishonest by not disclosing this prior to our departure as we were expecting a lot more of the facilities to be available. All the staff at the hotel was super friendly and so I brushed it off because they are recovering from the 2nd worst hurricane in the history in Mexico and every single day we saw how hard they worked and the improvements that were made each and everyday to the hotel and grounds. Just to note at what was available: 2 of 3 pools 4 out of 8 bars 1 Buffet restaurant 1 Beach Snack bar (which turned into a makeshift a la carte restaurant at night, not requiring reservations but was only open some nights we never knew when) Room Service was free but the rooms didn't have menus which made it difficult to know what was available to order. When I tried to call our phone was broken so I ended up having to go to the front desk to order. What is closed: The Spa The Tennis courts All of the a la carte restaurants and we didn't figure this out until I tried to make reservations (something that perhaps should have been communicated during check in) Entertainment was small and took place in the middle of the buffet restaurant on the outdoor patio. It took place some nights and not others but again you never knew until that night. The Rooms: The King size bed was incredible comfortable and we both had fantastic sleeps The whole room was super clean all the time The shower was roomy but either scalding hot or super cold We wish there was a fridge in the room for snacks and cold beverages including cold water. Balcony was big and nice The Food: For the most part was decent but sometimes had weird choices. Breakfast was definitely the best, omelettesm bacon, sausage, waffles, french toast, pancakes, hashbrowns, muffins, cereal, yogurt, fresh fruit, etc. For 90% of the time the service was fast and efficient but other days the waiters seemed slightly disorganized forgetting your order or having longer than normal wait times. Honestly I would love to go back in a year's time and really see how this hotel operates at 100% because I think many of their issues are directly related to the hurricane recovery.

Iberostar Selection Playa Mita: The Resort was SPECTACULAR!!!!!!!!

They need to come up with a method for keeping food hot, food at the buffets was usually luke warm/cold. Tacos at the Mexican Restaurant were awful...go figure? The staff was AMAZING!!!! We would definitely go back.

Crown Paradise Golden: GROUNDS VERY CLEAN.

THE SERVICE WAS EXCELLENT AND THE GROUNDS WERE VERY CLEAN. AREA WAS SAFE AND STAFF VERY HELPFUL. WEATHER WAS EXCELLENT AND BEACH AREA WAS VERY CLEAN AND COMFORTABLE TO BE AT. THE LOCAL BUS WAS ALWAYS AVAILABLE AND DOWNTOWN WAS VERY CLOSE TO TRAVEL TO EACH DAY.